Vélo

Fairfield Inn & Suites by Marriott Calgary Downtown – Avis

2.5 out of 5

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 588 avis sur 1003." "
Note de 8 – Bien, d’après 295 avis sur 1003." "
Note de 6 – Acceptable, d’après 70 avis sur 1003." "
Note de 4 – Médiocre, d’après 29 avis sur 1003." "
Note de 2 – Terrible, d’après 21 avis sur 1003." "

9,2/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Christian, Blainville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Impeccable
Séjour de 1 nuit en mars 2024
General Manager a répondu le 16 mars 2024
Dear Christian, It was a pleasure having you as our guest at Fairfield Inn & Suites Calgary Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Etienne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tout était parfait sauf divan lit très inconfortable
Séjour de 1 nuit en août 2023
General Manager a répondu le 17 août 2023
Dear Etienne, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and sharing your experience. We are pleased if you enjoyed your stay overall; however, we do regret to read that the sofa bed in your room was not very comfortable. Our front desk is always available and happy to make you as comfortable as possible. We will look into this; thank you for letting us know. It was wonderful to have you as our guest, and we hope you will return soon.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Francois

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great kitchen!
Séjour de 2 nuits en août 2023
General Manager a répondu le 11 août 2023
Dear Francois, Thank you for your nice rating and for letting us know that your stay at Fairfield Inn & Suites Calgary Downtown was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Tiffany Richards General Manager

10/10 – Excellent

Martin

Séjour de 1 nuit en août 2023
General Manager a répondu le 27 août 2023
Dear Martin, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Fairfield Inn & Suites Calgary Downtown, and we look forward to welcoming you again soon.Sincerely, Tiffany RichardsGeneral Manager

2/10 – Terrible

Reda

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Never staying in this hotel again. Noisy, Carey smell, stains in sheets.
Séjour de 4 nuits en juillet 2023
General Manager a répondu le 2 août 2023
Dear Reda, Thank you for staying with us and for your valuable feedback. We take our rooms and hotel's cleanliness very seriously; therefore, we hope you will accept our apologies for the oversights while servicing your guestroom. These concerns have been shared with our associates to be addressed appropriately, and we are grateful for your valuable feedback. Furthermore, we also regret the noise issues you encountered during your time with us, and we would like to share that our front desk is available around the clock to make your stay as comfortable as possible. We would welcome another opportunity on your next visit to Calgary, so we can provide you with the exceptional stay you deserve.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

HENRI CLAUDE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A réserver pour une visite de Calgary
Très bel hôtel qui permet de visiter la ville facilement. Le personnel est très à l'écoute, très professionnel. La description sur le site est conforme à la réalité et nos attentes. Le petit-déjeuner est excellent. Je recommande cet hôtel.
Séjour de 1 nuit en juin 2023
General Manager a répondu le 6 juill. 2023
Dear M. Claude,Thank you for your recent stay at the Fairfield Inn & Suites by Marriott Calgary Downtown and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Calgary. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Luc

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
C’est un excellent rapport qualité prix. L’hotel est tres bien tenu et localisé près du centre-ville.
Séjour de 1 nuit en janvier 2023
General Manager a répondu le 4 févr. 2023
Dear Luc, Thank you for your gracious feedback about Fairfield Inn & Suites Calgary Downtown. Conveniently located, it is our pleasure to offer comfortable accommodations and thoughtful hospitality at an excellent price. We are happy you loved our well-maintained property, and we look forward to welcoming you again in the future. Sincerely, Tiffany Richards,General Manager

8/10 – Bien

Katia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien situé. Plusieurs cafés et restos à proximité.
Séjour de 2 nuits en septembre 2022
General Manager a répondu le 14 sept. 2022
Dear Katia, We want to thank you for choosing Fairfield Inn & Suites Calgary Downtown. We are pleased our location was perfect for your visit, particularly our proximity to the Beltline, events at the Scotiabank Saddledome, beautiful views at the Calgary Tower, and eclectic dining options. We love being an optimal downtown destination for maximizing your time in our vibrant city. Thank you for the thoughtful remarks, and we hope you will stay with us again soon.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

ghislain

Séjour de 1 nuit en août 2022
General Manager a répondu le 10 août 2022
Dear Ghislain, thank you for being our guest and for sharing a rating. We are delighted we exceeded your expectations and hope your great experience will bring you back to enjoy more of what we offer. Thank you again for choosing the Fairfield Inn & Suites Calgary Downtown! Sincerely, Tiffany Richards General Manager

8/10 – Bien

Marc

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Localisation est excéllente Les ascenceurs sont beaucoup trop lent
Séjour de 2 nuits en juillet 2022
General Manager a répondu le 6 août 2022
Dear Marc, thank you for sharing that your stay at Fairfield Inn & Suites Calgary Downtown was perfect in every way. We appreciate your mentioning that you enjoyed our convenient location in the heart of the Beltline. We value your feedback and hope we will be your home whenever you are in the area. Sincerely, Tiffany Richards General Manager

10/10 – Excellent

Patricia, Lévis

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tres bien positionné pour aller au stampede ! Personnel courtois et accueillant
Séjour de 6 nuits en juillet 2022
General Manager a répondu le 21 juill. 2022
Dear Patricia, thank you for being a guest at Fairfield Inn & Suites Calgary Downtown and sharing your experience. We are thrilled to know you were pleased with our convenient location and courteous associates. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Tiffany Richards, General Manager

8/10 – Bien

Anne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel Super bien situé à 5 mn à pied de Downtown .petit déjeuner super . Accueil très sympathique.et le top: une vue magnifique sur la tour de Calgary et Downtown
Séjour de 5 nuits en juin 2022
General Manager a répondu le 11 juin 2022
Dear Anne, thank you for being our guest and for writing such a great review! We are delighted that our service and location exceeded your expectations and that you particularly loved our delicious breakfast. Also, it is nice to know you loved the amazing views. We hope that your great experience will bring you back to enjoy more of what we offer. Thank you again for choosing the Fairfield Inn & Suites Calgary Downtown! Sincerely, Tiffany Richards General Manager

10/10 – Excellent

Rhonda

Séjour de 1 nuit en avril 2022
General Manager a répondu le 9 juin 2022
Dear Rhonda, thank you so much for the perfect rating of your time at Fairfield Inn & Suites Calgary Downtown. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Tiffany Richards General Manager

10/10 – Excellent

Claudia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2021
G a répondu le 27 oct. 2021
Dear Claudia, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Calgary Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Gaurav Phatak

10/10 – Excellent

Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
G a répondu le 27 oct. 2021
Dear Pierre, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Calgary Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Gaurav Phatak

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
G a répondu le 23 sept. 2021
Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Calgary Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Gaurav Phatak

8/10 – Bien

Nadia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
G a répondu le 19 sept. 2021
Dear Nadia, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Calgary Downtown. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Gaurav Phatak Assistant General Manager

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location, room was clean and confortable. Only negative point is included breakfast, I understand the COVID generating challenges however however a muffin, a granola bar, a clementine and a small juice for breakfast... does not worth the extra paid for it...
Séjour de 1 nuit en août 2020

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2020

10/10 – Excellent

Mathieu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2019

10/10 – Excellent

philippe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une nuit à Calgary
Hôtel offrant un bon rapport qualité prix, le meilleur de notre tour au Canada de trois semaines. Belle chambre au 10 ème étage offrant une large vue sur Calgary.
Séjour de 1 nuit en mai 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel idéalement situé au cœur de Calgary. Quartier calme, nombreux restaurants à proximité et à moins de dix minutes à pieds des commerces. Personnel très accueillant, disponible et très serviable. Chambre confortable possédant une très bonne literie. Petit déjeuner très correct dans une salle très agréable avec un coin salon. Endroit parfait pour une étape avant ou après les rocheuses !
Séjour de 3 nuits en juillet 2018

10/10 – Excellent

Nicolas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bon choix dowtown Calgary
Service exceptionnel, personnel attentionné et avenant
Séjour de 2 nuits en juillet 2018

8/10 – Bien

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We've reported that body wash is out .we requested for a refill, but wasn't addressed. Quite disappointing, we just used what was left maybe by previous guest.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 27 mai 2024
Dear Susan, Thank you for taking the time to review your stay at Fairfield Inn & Suites Calgary Downtown and for your feedback. While we are glad that your overall experience was pleasant, we regret not meeting your expectations. We are extremely sorry for the inconvenience you had due to the lack of in-room amenities and that we did not address them to your satisfaction. We will share your comments with our housekeeping team to ensure this is not repeated. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Oscar, Atizapan de Zaragoza

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy bien ubicado
Séjour de 2 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Dear Oscar, Thank you for your gracious review of Fairfield Inn & Suites Calgary Downtown. We are glad our location was convenient to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to Calgary.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Ryan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good breakfast, good accomodations
Séjour de 1 nuit en mai 2024
General Manager a répondu le 16 mai 2024
Dear Ryan, Thank you for being our guest at Fairfield Inn & Suites Calgary Downtown and for your kind feedback. We are pleased to know that your overall stay was satisfying and that you loved our comfortable rooms. We are also delighted that you enjoyed our delicious breakfast offered at our on-site restaurant. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Christopher

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We loved the citrus ice water available in the lobbies
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
Dear Christopher, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and for your kind comments. We are pleased to know that your overall stay was satisfying and that you enjoyed our beautiful property as well as the amenities we offer to our guests. We strive to provide exceptional hospitality to every guest; therefore, we are delighted to read your wonderful feedback. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Sherry

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and nice property
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
Dear Sherry, Thank you for being our guest at Fairfield Inn & Suites Calgary Downtown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Tiffany RichardsGeneral Manager

2/10 – Terrible

Noor

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was decent but the room was FILTHY. It seemed like they havent dusted it for years and super old. Also there was hair in the shower which was gross. Booked for 2 days but checked out after 1 day. Wouldn’t recommend
Séjour de 2 nuits en mai 2024
General Manager a répondu le 5 mai 2024
Dear Noor, Thank you for taking the time to review your experience with us. We regret not meeting your expectations and that you left us early. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you again for your candid feedback; without it, we cannot improve. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Kristen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the stay! Walkable restaurants and cafes and just minutes from the stampede center.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 4 mai 2024
Dear Kristen, Thank you for choosing us during your recent visit to Calgary and for your wonderful feedback. We are pleased to know that you loved every aspect of your stay at Fairfield Inn & Suites Calgary Downtown. We are also glad that you enjoyed our proximity to the restaurants as well as the Stampede Center. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Lucas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was very friendly and helpful. Good location for shows at saddledome
Séjour de 1 nuit en mai 2024
General Manager a répondu le 4 mai 2024
Dear Lucas, Thank you for being our guest at Fairfield Inn & Suites Calgary Downtown and for your generous comments about our associates. We are pleased to know that we exceeded all of your expectations and that you loved the excellent service provided by our devoted staff. We will be happy to share your kind compliments with our entire team. We are also glad that you enjoyed our convenient location during your recent visit to Calgary. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Lane

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was great
Séjour de 1 nuit en mai 2024
General Manager a répondu le 4 mai 2024
Dear Lane, It was a pleasure to read your fantastic review about Fairfield Inn & Suites Calgary Downtown. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Calgary.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Viralack

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 5 mai 2024
Dear Viralack, We are thrilled you had an excellent stay at Fairfield Inn & Suites Calgary Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Tiffany RichardsGeneral Manager

6/10 – Acceptable

Kelli

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Weird setup with the locked front building door, valet on main floor, and registration desk on the 2nd floor. Also, valet parking was the only parking option and cost $30 per day (none of his information is provided in the hotel’s listing on Expedia) — personally, I find valet parking I convenient (I don’t mind paying for parking, but prefer to self-park). Elevators are small and slow — There are only 2 elevator cars. Other than this, the hotel was comfortable and the staff were great. The breakfast lounge could use more table to accommodate at at and less space used for sofas. The staff struggled a bit to keep up with the demand for the breakfast buffet. The hotel is located in an area with very good restaurants — Sushi Aoi and the Calcutta Cticket Club are highly recommended. No Tim Hortons nearby, but there is a Starbucks nearby.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 29 avr. 2024
Dear Kelli, Thank you for taking the time to review your stay with us. We are pleased to know that your overall experience was satisfying and that you loved our comfortable accommodations as well as the service provided by our staff. We are also glad that you enjoyed our breakfast as well as our proximity to the restaurants. However, we are sorry if the valet-only parking and pricing did not meet your expectations. Please know that our decision to offer valet-only parking is primarily to ensure the convenience and security of our guests. We understand that it may not be the preferred option for everyone, and we apologize for any inconvenience caused. We will certainly consider your feedback as we review our parking arrangements. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. We appreciate your patience and hope to have another chance to provide you with a better experience in the future. Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Alison

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A great and convenient location where we can walk to great restaurants and to the BMO Centre for conventions. Especially appreciate the free breakfast and coffee bar in the morning along with the friendly staff
Séjour de 2 nuits en avril 2024
General Manager a répondu le 29 avr. 2024
Dear Alison, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and for your generous comments about our proximity to the BMO Center. We are also pleased to know that you enjoyed our delicious complimentray breakfast as well as the excellent service provided by our breakfast staff. It was our pleasure accommodating you, and we look forward to welcoming you again soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was overall a great olace to stay.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 27 avr. 2024
Dear James, It was a pleasure to read your fantastic review of the Fairfield Inn & Suites Calgary Downtown. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing, and we hope to be your hotel of choice every time you visit Calgary.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Josephine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel is very nice and cozy front desk is very approachable even when we have some issues with the system about payment of parking no damage deposit it comes out to pay a debit visa highly recommend it to people.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 27 avr. 2024
Dear Josephine, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and for your wonderful comments. We are pleased to know that your overall stay was satisfying and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations as well as the excellent service provided by our front desk associates. Thank you again for recommending us to our future guests, and we look forward to welcoming you back soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Catherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was great and the breakfast was fresh and delicious.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 27 avr. 2024
Dear Catherine, Thank you for the positive review and for taking the time to recognize Fairfield Inn & Suites Calgary Downtown. We are delighted to know how much you enjoyed our delicious breakfast and the excellent service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you back to Calgary.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for visiting downtown customers. Great location and great dining options close by.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 26 avr. 2024
Dear David, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It was a pleasure serving you at Fairfield Inn & Suites Calgary Downtown, and we look forward to your next stay. Sincerely, Tiffany Richards General Manager

8/10 – Bien

Elizabeth

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I appreciate the location, the free breakfast and the lovely staff. I found the shower didn’t have enough hot water but otherwise worth the amount with awesome restaurants around!
Séjour de 1 nuit en avril 2024
General Manager a répondu le 27 avr. 2024
Dear Elizabeth, Thank you for sharing your experience. We are happy to see you liked our thoughtful hospitality, convenient location, and delicious breakfast offerings. That said, we are sorry for your disappointment with the lack of hot water in the shower. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. It was a pleasure having you, and we look forward to seeing you again soon. Sincerely, Tiffany Richards General Manager

10/10 – Excellent

Amal Austin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hospitality from the staff, and was a pleasant stay.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 24 avr. 2024
Dear Mr. Austin, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and taking the time to review your stay. It is a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely,Tiffany Richards,General Manager

10/10 – Excellent

Mykhailo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really a great place to stay in Calgary
Séjour de 1 nuit en avril 2024
General Manager a répondu le 23 avr. 2024
Dear Mykhailo, It was a pleasure to read your generous review of Fairfield Inn & Suites Calgary Downtown. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit our city.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We booked this for a friend who was coming down for a business dinner, and they raved about the hotel we selected for them. It was very close to great restaurants and bars, clean and comfortable, and they said staff were great.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 22 avr. 2024
Dear Stephanie, On behalf of our team at Fairfield Inn & Suites Calgary Downtown, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. What makes us feel even better is to know that our location was the highlight of your friend's visit. Thank you for selecting us, and we hope you and your friend will come back soon.Sincerely,Tiffany Richards,General Manager

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 19 avr. 2024
Dear Christopher, Thank you for being our guest and for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Fairfield Inn & Suites Calgary Downtown. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely, Tiffany RichardsGeneral Manager

6/10 – Acceptable

Amanda Jo

Points faibles : Service et personnel
Valet service was very unfriendly
Séjour de 1 nuit en avril 2024
General Manager a répondu le 18 avr. 2024
Dear Ms. Jo, Thank you for taking the time to review your recent visit. We are glad to know that your overall stay was pleasant. However, we apologize for the valet issues you experienced during your stay. Your total satisfaction is always our top priority; therefore, we regret, this is not what we showed you during your time with us. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Shane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 17 avr. 2024
Dear Shane, We are delighted you enjoyed your stay at Fairfield Inn & Suites Calgary Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you back this way.Sincerely,Tiffany RichardsGeneral Manager

8/10 – Bien

Steven

Séjour de 1 nuit en avril 2024
General Manager a répondu le 10 avr. 2024
Dear Steven, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Calgary Downtown. We look forward to welcoming you back on your next visit!Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

kim

Points forts : Service et personnel, état et installations de l’hébergement
Service was great
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Dear Kim, We are incredibly pleased you enjoyed your stay at Fairfield Inn & Suites Calgary Downtown, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest, and we hope to be your first choice every time you visit Calgary.Sincerely, Tiffany RichardsGeneral Manager

8/10 – Bien

Brandan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parking is horrible. No onsite parking. Had to park a block away, carry luggage inside, valet to get car. Worked out, but not ideal.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Dear Brandan, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and for your high rating. While we are glad your overall stay was pleasant, we regret not meeting your expectations. We are sorry for any inconvenience you faced due to our valet-only parking service. Please know that our decision to offer valet-only parking is primarily to ensure the convenience and security of our guests. We understand that it may not be the preferred option for everyone, and we apologize for any frustration caused. We will certainly consider your feedback as we review our parking arrangements. We appreciate your patience, and we hope to have the opportunity to welcome you back soon.Sincerely, Tiffany RichardsGeneral Manager

10/10 – Excellent

Henry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We like the property - the room is great. the location is safe, quiet. dining options are right outside the door, walkable to other choices of dining, very convenient. Parking is Valet only.
Séjour de 2 nuits en mars 2024
General Manager a répondu le 8 avr. 2024
Dear Henry, Thank you for choosing Fairfield Inn & Suites Calgary Downtown and for your kind feedback. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations as well as our proximity to the restaurants. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Sincerely, Tiffany RichardsGeneral Manager