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Burlington Inn – Avis

2.5 out of 5
Burlington Inn
450 S Lincoln St, Burlington, CO

Avis

6,2
Note de 10 – Excellent, d’après 84 avis sur 583." "
Note de 8 – Bien, d’après 166 avis sur 583." "
Note de 6 – Acceptable, d’après 143 avis sur 583." "
Note de 4 – Médiocre, d’après 87 avis sur 583." "
Note de 2 – Terrible, d’après 103 avis sur 583." "

7,2/10

Propreté

6,8/10

Service et personnel

5,6/10

Commodités

5,8/10

État et installations de l’hébergement

6,6/10

Écoresponsabilité

Avis

6/10 – Acceptable

Yves, Montréal

Points forts : Propreté
Bien pour le prix
Nous avons réservé pour un coucher seulement, étant de passage. Accès facile. Personnel gentil. Déjeuner minimal. Grande chambre nouvellement rénovée. Motel en rénovation.

10/10 – Excellent

Joseph

Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Lenora

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
It was so gross we didn't stay. It should be condemned. I want a refund.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Lisa

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Don't Stay Here
The pictures on-line must have been from about 20 or 30rd years ago. The restaurant has been closed.This place is in very bad condition. The towels in the room were small and so stained we couldn't feel good about taking a shower. The heater/air conditioner was ducktaped to the wall, we were afraid to turn it on.The tile was broken and chipped. No toilet paper holder. The shower shot water out and over the shower curtain onto the toilet. The outside was as dirty and run down as the inside. We will never stay here again and warn others! And all over in the lobby are bid signs that say NO REFUNDS.
Séjour de 1 nuit en novembre 2023
managment a répondu le 2 déc. 2023
i am sorry about your experience with us if you would have come spoke with us we could have done a refund if that is what you wanted but we also could have changed rooms for you to ma'am

2/10 – Terrible

Monica

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was quite dirty. The room had not been cleaned after the previous guest. We did not stay, and the Burlington Inn would not give us a refund.
Séjour de 1 nuit en novembre 2023
'mangment a répondu le 28 nov. 2023
Ma"am we tried to offer you another room and when we went to check the room was clethe maid had just didn't make one bed and as was stated the web site it self said no refunds ma 'am but i do apologize about your stay here

2/10 – Terrible

Cecilia

Séjour de 1 nuit en novembre 2023

2/10 – Terrible

Peter

Points faibles : État et installations de l’hébergement
Place should be tore down
Séjour de 2 nuits en novembre 2023
Tim a répondu le 15 nov. 2023
im sorry you feel that way sir

2/10 – Terrible

Joanna

Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
Run from this place. Just sleep in your car if you can’t afford a motel. Dirty floors, 14 flies few from inside the window when we pulled back the curtain. Room actually came with a fly swatter so guess flies are included in nightly rate. Parking lot had potholes 18-wheeler tires would sink in. We were tired, we stayed since it was non-refundable.
Séjour de 1 nuit en septembre 2023
Marla a répondu le 29 oct. 2023
I'm so sorry about what happened during your stay bur thank you on your feed back we are under new management and we are trying hard to improve our place and we are changing a lot of things have a vert blessed day

4/10 – Médiocre

evan

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Front desk a répondu le 29 oct. 2023
thank you

6/10 – Acceptable

Peggy

Voyage en famille
Points forts : Propreté, service et personnel
Nice person to work with!
Very nice person at desk.
Séjour de 1 nuit en octobre 2023
Marla a répondu le 18 oct. 2023
thank you ma'am and we enjoyed having you stay with us. I hope you had a safe and enjoyable trip

2/10 – Terrible

Rhonda, Deer Trail

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Bugs, no lights in the hallway overall-dirty
Séjour de 1 nuit en octobre 2023
Marla a répondu le 18 oct. 2023
sorry about your experience with us but we are under new management and thank you for letting us know about what is wrong we will do are best to change it

8/10 – Bien

Scott

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Good stay. Exterior of property needs a little work but staff was friendly, room was clean, bed was comfy, WiFi was decent, shower was good. Great stay for the price.
Séjour de 1 nuit en octobre 2023
Front desk a répondu le 10 oct. 2023
Thank you and we are so glad you enjoyed your stay hope we see you again sir

2/10 – Terrible

Kenneth

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I drove 12 hours from Illinois and when I got there the manager said he didn’t have a room for me because the maid quit the day before. I had to book a room at the Econolodge and the lady that worked there said the Burlington Inn manager is very shady and can’t be trusted. I called Expedia and they said they would try to get a refund back for me and contact me within 48 hours with a refund. Got an email today telling me I’m not getting my money back. Burlington Inn and Expedia both dropped the ball on this one.
Séjour de 1 nuit en octobre 2023
front desk a répondu le 10 oct. 2023
I do apologize to you for that weather the maid quit or not there should have been a room for you and i will see what i can do to get things straight for you sir

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Customer
Hostess was cery hospitable, a decent place to stay for a fair price...
Séjour de 3 nuits en août 2023
Tim a répondu le 12 sept. 2023
Thank you we are so glad you enjoyed your stay

2/10 – Terrible

Reid

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The hotel pictures and rating on the Expedia website were very misleading. The hotel is filthy, definitely not to code, and there were countless bugs in our room. We left immediately and found accommodation elsewhere.
Séjour de 1 nuit en juillet 2023
Tim a répondu le 14 sept. 2023
we are sorry for how you felt but thank you for the feed back

2/10 – Terrible

Brandon

Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Lee

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We wanted this to be a successful stay - we want to support independent businesses. But there were no blankets, one of the beds was badly stained and the bath was quite awful. So we regretfully had to request our money back, and went somewhere else. I really hope that the owners are indeed in the process of renovation. But they will need to be much improved to get my business again,
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Katie

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
The front desk lady was nice but that's the only thing positive to say. The property is falling apart. The outside was unkept and unclean. The room had stains all over the walls and the bedding. The comforters had blood stains and lipstick stains and as well dirt stains. We called (from our cell, no room phone) to get a replacement comforter and when they brought it up, the lady was smoking a cigarette and it was in the same hand she handed the comforter to me. The mini fridge was stained/dirty on the inside and in a place not near an outlet so we had to move it in order to use it. The floor tiles were broken and coming up, the toilet stained/dirty as well as the tub. We asked for a refund. We would have booked somewhere else for the night but everything in Burlington was booked.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Clayton

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Solid place for a road trip break.
One quick night stay as part of our trip. The rooms looks better than the outside. Walls were thin and could hear the rooms next to us. But it was a solid place especially for what we needed it for. Front desk was nice.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Levi

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

4/10 – Médiocre

Alonso

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en juin 2023

2/10 – Terrible

John, Matthews

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
This hotel is closed for renovations
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Christina

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Did not end up staying! Nobody there to check us in, there were 2 phone numbers to call and both went straight to voicemail. Tried to check in for over 2 hours! Had to get another room else where. Found out by locals that motel is used for homeless locals and has been known to have bugs. Pictures of motel are not up to date at all.
Séjour de 1 nuit en mai 2023

2/10 – Terrible

mel

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
1970’s with no updates but an excellent price
Séjour de 1 nuit en mai 2023

2/10 – Terrible

John, Ash Grove

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Do not stay here, It is need of an overhaul. The smell in the room was awful and over powering. When we arrived there were no lights and the parking lot had so much water in large puddles. The hotel sign and parking lot lights were not on, you would of thought it was closed. Should of been out first clue. The door into the office is shattered. The front desk clerk was ok, not friendly but not rude either. I would never stay here again and should of asked for a refund and left!
Management a répondu le 16 juin 2023
so sorry about your experience with us at that time but we are making changes and hope you might give us another stay to see all we have changed

2/10 – Terrible

Kirstie

Séjour de 1 nuit en avril 2023

2/10 – Terrible

Bela

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Brenda

Points forts : Service et personnel
Séjour de 1 nuit en avril 2023

2/10 – Terrible

Mark

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Reception from Hell!
After experiencing the disgustingly dirty & smelly reception I could not imagine actually staying in this hotel room. The glass doors were smashed & cracked. The amount of dirt & spider webs unbelievable, like something out of 'The Addams Family'! When I expressed concern & asked for a refund the guy who let me in, & smelled of alcohol, got an attitude & demanded that I leave. I do not understand why Hotels.com would have such a horrible property on their availability?
Séjour de 1 nuit en mars 2023
tim a répondu le 11 mars 2023
thank you

8/10 – Bien

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The room was clean n cozy. However the entrance to the hotel check in area was covered in snow n ice!
Séjour de 1 nuit en février 2023
Tim a répondu le 21 févr. 2023
thank you

6/10 – Acceptable

Voyageur vérifié

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Huge spider web and spider in bathroom!
Séjour de 2 nuits en décembre 2022
Tim a répondu le 6 janv. 2023
thank you

6/10 – Acceptable

Carole

Points forts : Confort de la chambre
Front desk not very welcoming- just there to do a job
Séjour de 1 nuit en novembre 2022
Tim a répondu le 6 janv. 2023
thank you. you have a happy new year

2/10 – Terrible

Steve

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is closed. Arrived at the location and lobby door was locked, phone numbers posted to call went unanswered. Please do not try to book this hotel!!!
Séjour de 1 nuit en novembre 2022
Tim a répondu le 5 déc. 2022
thank you we were closed due to family emergency

2/10 – Terrible

Michael

Points faibles : Propreté, service et personnel
Séjour de 1 nuit en octobre 2022
Tim a répondu le 5 déc. 2022
thank you

2/10 – Terrible

Dmitrii

Séjour de 1 nuit en octobre 2022
Tim a répondu le 5 déc. 2022
thank you

2/10 – Terrible

Abdel

Séjour de 1 nuit en octobre 2022
Tim a répondu le 5 déc. 2022
thank you

6/10 – Acceptable

Bart

Points forts : Propreté, service et personnel
Clean but Run Down
A/C fan was in bad shape and too noisy to use. Fridge was turned off and when turned on froze things. No breakfast despite advertising it. Generally run down but clean with comfortable beds
Séjour de 1 nuit en septembre 2022
Tim a répondu le 28 sept. 2022
Thank You.

8/10 – Bien

Miles

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
The building is not very attractive but the rooms were clean and very comfortable.
Séjour de 1 nuit en septembre 2022
Tim a répondu le 28 sept. 2022
Thank You.

2/10 – Terrible

Donald, MANTECA

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel room was infested with flies.
Séjour de 1 nuit en septembre 2022
Tim a répondu le 28 sept. 2022
Thank You.

8/10 – Bien

Dolores

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The beds were really comfortable.
Séjour de 1 nuit en septembre 2022
Tim a répondu le 28 sept. 2022
Thank You.

4/10 – Médiocre

Randall

Points forts : Propreté
Points faibles : Service et personnel
The room was clean. Front fest was very irritated ang condescending with me and my late check in. It was 12am on a friday and I called the place to let them know it was going to be a late check in. I was nice and didn't respond
Séjour de 1 nuit en septembre 2022
Tim a répondu le 28 sept. 2022
Thank You.

4/10 – Médiocre

Nash

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This property had false advertising there is no breakfast. The rooms have bugs, a bug crawled on me at night. Plus the outside smells like manure.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Alicia

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great choice for a quick night stop. Clean, nice lobby, and staff was already up taking care of the property. Very nice people working. Huge room and smelled so clean upon entering. Pet friendly. Family of four and two dogs slept peacefully
Séjour de 1 nuit en août 2022
Tim a répondu le 28 sept. 2022
Thank You.

6/10 – Acceptable

Amy

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is run down.. Tim was working the desk and wreaked of alcohol not to mention he was extremely rude to one of my friends and my husband as we were attempting to check in. The rooms were ok and I was surprised the beds were some what comfortable.
Séjour de 1 nuit en août 2022
Tim a répondu le 28 sept. 2022
Thank You.

10/10 – Excellent

Tiffany

Séjour de 1 nuit en août 2022

10/10 – Excellent

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
its on my route and the good service ,reasonable rates fit me great.
Séjour de 1 nuit en août 2022
Tim a répondu le 29 sept. 2022
Thank You.

6/10 – Acceptable

Lewis

Séjour de 1 nuit en août 2022

10/10 – Excellent

Mark

Points forts : Commodités, état et installations de l’hébergement
it was clean, good stay thanks
Séjour de 1 nuit en août 2022
Tim a répondu le 28 sept. 2022
Thank You.

6/10 – Acceptable

Shannon

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2022

4/10 – Médiocre

Marcia

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Bedspread had stains all over it. Floor sticky in bathroom. Deadbolt did not work.
Séjour de 1 nuit en juillet 2022