Title: Pestana Buenos Aires Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=913921&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Buenos Aires Hotel Travelers find a perfect balance of relaxation and urban energy at this Buenos Aires retreat, with international dining and wellness amenities. ## Photo gallery for Pestana Buenos Aires Hotel ![Indoor pool - Pestana Buenos Aires Hotel (Buenos Aires)](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/04b30375.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, 2 Single Beds - Pestana Buenos Aires Hotel (Buenos Aires)](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/0a000ac9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Pestana Buenos Aires Hotel (Buenos Aires)](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/a0699ff4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 15 per person) - Pestana Buenos Aires Hotel (Buenos Aires)](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/924c5b25.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Pestana Buenos Aires Hotel (Buenos Aires)](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/4db02a70.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pestana Buenos Aires Hotel, in the city center, offers a sophisticated urban escape. Enjoy coffee at the café, dry cleaning, and international dishes at Il Moro restaurant. Wellness facilities include a soothing sauna, indoor pool, and a well-equipped health club. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=913921&PinnedHotelID=913921&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room, 1 Queen Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/w2880h4299x0y28-bc0c266b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 9.2 Wonderful 15 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Shower/tub combination Hair dryer Bidet - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Room, 1 Queen Bed ![Executive Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/c675af9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Shower/tub combination Hair dryer Bidet Jetted bathtub - 452 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Room, 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/afe79c77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Shower/tub combination Hair dryer Bidet Deep soaking bathtub - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Room, 2 Twin Beds ![Executive Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/920000/914000/913921/2bbc5344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Shower/tub combination Hair dryer Bidet - 452 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBuenos-Aires-Hotels-Pestana-Buenos-Aires-Hotel.h913921.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBuenos-Aires-Hotels-Pestana-Buenos-Aires-Hotel.h913921.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.59813%2C-58.38108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g21LCJl5FyqyBlI6o-xAMCdZ0SY=) Carlos Pellegrini 877, Buenos Aires, Capital Federal, C1009ABQ #### What's nearby - 9 de Julio Avenue \- 1 min walk \- 0.0 km - Colón Theatre \- 5 min walk \- 0.4 km - Florida Street \- 5 min walk \- 0.5 km - Galerias Pacifico \- 7 min walk \- 0.6 km - Obelisco \- 9 min walk \- 0.8 km #### Getting around - Carlos Pellegrini Station - 8 min walk - Buenos Aires Retiro Station - 16 min walk - Ministro Pistarini Intl. Airport (EZE) - 38 min drive #### Restaurants - ‪Santos Manjares - ‬1 min walk - ‪La Fonte D'oro - ‬3 min walk - ‪Parrilla Cero5 - ‬3 min walk - ‪Tango Bar - ‬1 min walk - ‪Exedra - ‬1 min walk ## About this property ### Pestana Buenos Aires Hotel Upscale hotel near Colón Theatre Located close to Galerias Pacifico and Corte Suprema de Justicia de la Nación Argentina, Pestana Buenos Aires Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Il Moro, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a health club and a business center. Other perks include: - An indoor pool - Buffet breakfast (surcharge), an area shuttle, and babysitting (surcharge) - A TV in the lobby, smoke-free premises, and concierge services - Bicycle parking, an elevator, and coffee/tea in the lobby Room features All 133 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Extra amenities include: - Recycling and LED light bulbs - Bidets, free toiletries, and hair dryers - 32-inch LCD TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Premium bedding, down comforters, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/550000/548800/548721/1cc7c385.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Buenos Aires Florida Microcentro - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 540 reviews CA $123 CA $128 total Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=548721&PinnedHotelID=548721&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3310000/3307900/3307803/4c66c3b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Buenos Aires Tango El Centro - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 702 reviews CA $129 CA $134 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=3307803&PinnedHotelID=3307803&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/28300/28280/12c45655.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Buenos Aires Centro Microcentro - 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Pool - Pet friendly - Kids pool - Free WiFi 8.6 Excellent 621 reviews CA $142 CA $146 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=2803137&PinnedHotelID=2803137&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Spanish cuisine](https://images.trvl-media.com/lodging/4000000/3880000/3872000/3871952/0e127058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pulitzer Microcentro - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,002 reviews CA $124 CA $129 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=3871952&PinnedHotelID=3871952&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3050000/3040500/3040466/d8abd6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Buenos Aires 9 de Julio El Centro - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 890 reviews CA $125 CA $129 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=3040466&PinnedHotelID=3040466&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Area shuttle (surcharge) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 for adults and USD 7.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Il Moro - Tango Bar ### Things to do - Bicycle storage - Health club - Indoor pool - Sauna - TV in common areas ### Family friendly - Babysitting (surcharge) - Indoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Conference center (3,229 square feet of space) - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 12 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Built in 2001 - Comprehensive recycling policy - Double-glazed windows - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 30.00 per accommodation, per night - A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age. - You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 11:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Buenos Aires Hotel Pestana Buenos Aires Pestana Buenos Aires Pestana Hotel Hotel Pestana Buenos Aires Pestana Buenos Aires Pestana Buenos Aires Hotel Pestana Hotel Buenos Aires Pestana Buenos Aires Pestana Buenos Aires Hotel Hotel Pestana Buenos Aires Hotel Buenos Aires Pestana Buenos Aires Hotel Hotel Buenos Aires ## Frequently asked questions ### Does Pestana Buenos Aires Hotel have a pool? ### How much does it cost to stay at Pestana Buenos Aires Hotel? ### Is Pestana Buenos Aires Hotel pet-friendly? ### How much is parking? ### What time is check-in at Pestana Buenos Aires Hotel? ### What time is check-out at Pestana Buenos Aires Hotel? ### Where is Pestana Buenos Aires Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pestana Buenos Aires Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 324 8 - Good 305 6 - Okay 113 4 - Poor 38 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Clive Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in BA Good central location, good restaurants nearby. Staff very helpful. Some very minor maintenance issues to address but nothing to detract from a great stay. ##### Clive Stayed 13 nights in Aug 2025 ### 8/10 Good #### CLAUDIA Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Well located ##### CLAUDIA Stayed 1 night in Jun 2025 ### 8/10 Good #### Andres Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful with requests. The rooms were clean and the sauna and pool were great. ##### Andres Stayed 4 nights in Mar 2025 ### 2/10 Terrible #### MARIO Feb 24, 2025 Disliked: Staff & service, amenities, property conditions & facilities The hotel was nice 20 years ago! ##### MARIO Stayed 6 nights in Feb 2025 ### 8/10 Good #### Timothy Oct 29, 2023 Liked: Cleanliness, staff & service Ideal location in the heart of the city with excellent dining, shopping and sight-seeing opportunities within easy walking distance ##### Timothy Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Margarita Oct 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very convenient location and easy access to transportation. Great, very professional and helpful staff. Comfortable, large room with convenient size fridge. We’d be happy to stay here again when we return. ##### Margarita Stayed 4 nights in Oct 2024 ### 8/10 Good #### Anibal Apr 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent for the value. ##### Anibal ### 6/10 Okay #### paulina Nov 5, 2024 Very convenient area. The hotel is very dated and pool closes pretty early 8 pm ##### paulina Stayed 2 nights in Oct 2024 ### 8/10 Good #### Irene Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In the Main Street . Feel safe ##### Irene Stayed 1 night in Nov 2024 ### 4/10 Poor #### ARIEL May 3, 2024 Disliked: Amenities, property conditions & facilities Old hotel looks like a motel please avoid it ##### ARIEL Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Timothy Oct 15, 2023 Liked: Cleanliness, staff & service Arrived hours before the check in time, but room was ready and we could unwind after the long flights to Argentina. Room was spartan but clean. We’ve been staying at this hotel for many years, and have seen its slow decline, but the location is great and the staff helpful and welcoming. ##### Timothy Stayed 1 night in Oct 2023 ### 8/10 Good #### Vanina Gabriela Nov 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We would suggest to make the reservation hiring directly from the hotel and not via searching portals because the prices are much higher. ##### Vanina Gabriela Stayed 3 nights in Nov 2023 ### 8/10 Good #### Jorge Feb 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well maintained. Not very modern. ##### Jorge Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Sergio Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities None ##### Sergio Stayed 2 nights in Mar 2025 ### 8/10 Good #### Joaquin Aug 5, 2023 Liked: Cleanliness, staff & service, amenities Good ##### Joaquin Stayed 1 night in Aug 2023 ### 8/10 Good #### Andrew Mar 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Original room was not up to standard, so complained and upgraded to better room. Thought if better room available should upgrade on check in, not wait until I complain. ##### Andrew Stayed 3 nights in Mar 2025 ### 4/10 Poor #### JOSE Jan 5, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities terrible hotel... i would never recommend it to anyone. ##### JOSE Stayed 5 nights in Dec 2022 ### 2/10 Terrible #### Nicolas Apr 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old, dirty, low quality Old facilities without renovation for years. Room wasn't clean as should, light not working, bathtubs dirty. Really not the hotel I expected, pictures were not showing reality. ##### Nicolas Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Sandra Dec 23, 2023 really very bad hotel experience It's not worth what they charge, I don't recommend it at all. ##### Sandra Stayed 5 nights in Dec 2023 ### 6/10 Okay #### stephen Aug 24, 2023 Liked: Cleanliness, amenities Disliked: Staff & service It is winter and after requesting a blanket for three consecutive days, I gave up when a staff member mentioned they do not have blankets! We arrived at 2am due to a plane delayed and there was no one to help us with a cart for luggage. The checkout this morning had a great gentleman though, very courteous and fast. ##### stephen Stayed 6 nights in Aug 2023 ### 2/10 Terrible #### Cynthia Feb 24, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Terrible front desk. Outdated rooms. The indoor pool is HORRIBLE. As soon as I got to the hotel from the airport, I saw a prostitute in front of the hotel. The front desk guy Luca was rude. I went down to ask for ice and given that the bar area was closed, he sent me out at midnight to get ice from the grocery store he claimed was open but he knew very well that everything was closed. It’s not the safest area given the prostitution around. As a woman, I felt unsafe. Only two staff members made the stay a bit more pleasant: Ana the housekeeper and Edison the bar tender. I told Edinson to go work at a better hotel. He is too nice for that place. ##### Cynthia Stayed 8 nights in Jan 2024 ### 8/10 Good #### Ana Patricia Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitación excelente, personal amable, desayuno completo y buena ubicación ##### Ana Patricia Stayed 2 nights in Dec 2025 ### 8/10 Good #### LUCIA Oct 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities No estuve de compras ##### LUCIA Stayed 7 nights in Sep 2025 ### 8/10 Good #### Jorge Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Treinamento Atendimento satisfatório. A equipe de atendimento aos apartamentos e restaurante muito solícita. Quando cheguei, na noite de domingo dia 14/09 o sistema estava fora do ar e houve uma demora de mais de uma hora para atendimento o que atrasou bastante o compromisso que tínhamos. Da mesma forma na saída, solicitei check-out antecipado para adiantar saída aeroporto, mas o pessoal de Back office informou que fora cobrado uma noite a menos de impostos, razão de novo atraso para aeroporto. Sugiro treinamento de pessoal voltado a eficácia e aprendizado no atendimento ao cliente, pois em outras unidades da rede o atendimento é muito melhor. ##### Jorge Stayed 5 nights in Sep 2025 ### 4/10 Poor #### Marcos J A Sobral Sep 4, 2025 Liked: Cleanliness #### Reforma Ja!!! 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