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Hilton Brisbane – Avis

5 out of 5
Hilton Brisbane
190 Elizabeth St, Brisbane, QLD

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 631 avis sur 1001." "
Note de 8 – Bien, d’après 256 avis sur 1001." "
Note de 6 – Acceptable, d’après 69 avis sur 1001." "
Note de 4 – Médiocre, d’après 23 avis sur 1001." "
Note de 2 – Terrible, d’après 22 avis sur 1001." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

MAURICE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Retour après plusieurs années : au top
Très bien situé et très calme. L’hôtel reste propre et au top malgré les ans. Service de qualité avec une mention particulière sur la literie qui est de très bonne qualité.
Séjour de 3 nuits en septembre 2023
Hilton Brisbane a répondu le 5 oct. 2023
Dear Maurice,Thank you for your review and positive feedback. We are pleased to see you found everything to your liking. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Romanoff

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en septembre 2023
Hilton Brisbane a répondu le 28 sept. 2023
Dear Romanoff,Thank you for taking the time to rate your stay. We are pleased to see your expectations were met and thank you for the positive rating. We hope to welcome you back again in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Melanie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2020
Team Hilton Brisbane a répondu le 16 mars 2020
Thank you for the positive rating!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un emplacement super pour le shopping
Séjour de 4 nuits en mai 2019
General Manager a répondu le 9 mai 2019
Thank you for your review. It's great to hear that you enjoyed your stay, in particular our central location! We look forward to welcoming you back again soon. Best Regards, Chris Partridge

10/10 – Excellent

Voyageur vérifié

Très bon choix
Parfaite localisation, bel hôtel, chambre confortable, calme et personnel très accueillant.
Séjour de 3 nuits en août 2018
General Manager a répondu le 3 sept. 2018
Thank you for your review and 5 star rating. We are pleased you found everything to your liking. We look forward to welcoming you back again soon. Kind regards, Chris Partridge

10/10 – Excellent

Mohsen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay.
Really great hotel. Very helpfull staff, nice area, beautiful decoration.
Séjour de 5 nuits en juillet 2018
General Manager a répondu le 31 juill. 2018
Dear Mohsen, Thank you for your review. We are pleased you found everything to your liking and you enjoyed our hospitality. We hope to welcome you back again soon. Kind regards, Chris Partridge

6/10 – Acceptable

Yael

Points forts : Propreté, service et personnel et confort de la chambre.
Vieillot comme hôtel
Hôtel vieillot au niveau des chambres surtout pour l'executive room. Le lounge est bof. Le prix du parking est très élevé.
General Manager a répondu le 4 avr. 2018
Dear Yael, I am sorry that you found the hotel not to the standard expected and I apologise that your stay did not fully meet your expectations. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. Kind regards, Chris Partridge

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour agréable
J'ai bien aime cet hotel. Personnel accueillant en particulier ceux au petit déjeuner. Durant tout mon séjour, ils se sont souvenus de moi.
Séjour de 5 nuits en mars 2018
Hotel Management a répondu le 25 mars 2018
Thank you for your review. We are pleased you enjoyed your stay and the hospitality provided by the team. We hope we may welcome you back in the future. Kind regards, Chris Partridge

8/10 – Bien

Maurice

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pas un 5 étoiles
Bien situé. Les chambres sont petites et impersonnelles. Pas de douche mais une baignoire très pratique. Valet parking assez cher. Je ne pense pas que nous retpurnerons en famille dans cet hôtel.
Hotel Management a répondu le 25 mars 2018
Dear Maurice, Thank you for your review. We appreciate your comments as it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service and products that we provide to our valued guests. I hope we may have the opportunity to welcome you back in the future. Kind regards, Chris Partridge

10/10 – Excellent

HIDETO

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Angelo, Watsonia North

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Hotel in the middle of everything. Has a nice Vibe, nice rooms, quiet. Nice breakfast at a good price, I'll come back soon.
Séjour de 2 nuits en avril 2024
Hilton Brisbane a répondu le 30 avr. 2024
Dear Angelo,Thank you for your review. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Pamela, Gaithersburg

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were courteous and helpful. Would have preferred that our rooms were together, since we were a family. One room was in the opposite direction and the other on a different floor which was a little inconvenient.
Séjour de 1 nuit en avril 2024
Hilton Brisbane a répondu le 22 avr. 2024
Dear Pamela,Thank you for your review. We are pleased to hear you enjoyed our hospitality. We are sorry to hear your rooms were not allocated together and do apologise for the inconvenience caused. We hope we may have an opportunity to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 – Bien

Sunghwan

We did not see the value for accommodation fee. Expected a certain quality for money our spent to stay at Hilton but a bit disappointed with staying there.
Séjour de 4 nuits en avril 2024
Hilton Brisbane a répondu le 22 avr. 2024
Dear Sunghwan,Thank you for your review. We are sorry to see not everything met your expectations and we do apologise for this. We hope we may have an opportunity to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Rhonda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent place to stay
Séjour de 1 nuit en avril 2024
Hilton Brisbane a répondu le 15 avr. 2024
Dear Rhonda,Thank you for your review. We are pleased to hear you found everything to your liking and look forward to welcoming you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So central excellent location. Thanks
Séjour de 1 nuit en avril 2024
Hilton Brisbane a répondu le 8 avr. 2024
Dear Mark,Thank you for your review. We are pleased to hear you enjoyed your stay and found our location convenient. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

joanne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The boys at reception really looked after me, so much appreciated
Séjour de 2 nuits en mars 2024
Hilton Brisbane a répondu le 4 avr. 2024
Dear Joanne,Thank you for your review. We are pleased to hear the front desk team made a positive impression and you enjoyed your stay. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Cindy Ray

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff, clean safe. Great breakfast!
Séjour de 4 nuits en mars 2024
Hilton Brisbane a répondu le 4 avr. 2024
Dear Cindy,Thank you for your review. We are pleased to hear you enjoyed our hospitality and breakfast. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

SHAUN

Voyage de couple
Points forts : Propreté, service et personnel
Staff and rooms were brilliant. However both nights we attempted to use the exec lounge, we were sent to the downstairs bar, as said lounge was full. Not really acceptable.
Séjour de 3 nuits en mars 2024
Hilton Brisbane a répondu le 4 avr. 2024
Dear Shaun,Thank you for taking the time to provide feedback on your stay.  We are sorry to see we were unable to accommodate you in the Executive Lounge and sincerely apologise for this.  Your observations are valuable in allowing us the opportunity to review what we do to enable improvement where necessary.  We are pleased to hear the team made a positive impression and hope we may have an opportunity to welcome you back in the future to restore your faith in Hilton Brisbane.Kind regards,Hilton Brisbane

10/10 – Excellent

randall

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean hotel with a great team
Séjour de 6 nuits en mars 2024
Hilton Brisbane a répondu le 11 mars 2024
Dear Randall,Thank you for your review and 5 star rating. We are pleased to see you enjoyed our hospitality and hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

KOICHI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Hilton Brisbane a répondu le 4 mars 2024
Dear Koichi,Thank you for your review and 5 star rating. We are pleased to see everything met your expectations.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Mari

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Hilton Brisbane a répondu le 15 févr. 2024
Dear Mari,Thank you for your 10/10 rating! We are pleased to see everything met your expectations. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

Hiroshi

Séjour de 1 nuit en février 2024
Hilton Brisbane a répondu le 4 avr. 2024
Dear Hiroshi,Thank you for your positive rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

YiFang

Points forts : Commodités
Location was excellent and the Hotel ws comfortable and clean . Recommend to others to stay
Séjour de 1 nuit en janvier 2024
Hilton Brisbane a répondu le 28 janv. 2024
Dear YiFang,Thank you for your review. We are delighted to hear that you had a great stay and found our location convenient. We thank you for your recommendation and hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Lance

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Hilton Brisbane a répondu le 14 janv. 2024
Dear Lance,Thank you for your review and 10/10 rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Marie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really liked the internal part of the hotel with the nice plants along the walkways to our room The service was good and buffet breakfast was very nice
Séjour de 3 nuits en janvier 2024
Hilton Brisbane a répondu le 14 janv. 2024
Dear Marie,Thank you for your review. We are pleased to hear that you enjoyed your stay and our hospitality. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

handi

Points forts : Propreté, service et personnel et confort de la chambre.
Had a nice stay Great location Friendly staff Exceptional service Just the condition if the room that need an urgent renovation A few rust in the bathroom Wallpaper starts to peel, lime scale on shower head and need some general update
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 4 janv. 2024
Dear Handi,Thank you for your review and constructive feedback on the room. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Shae

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 4 janv. 2024
Dear Shae,Thank you for your review and 5 star rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Yuji

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
買い物や食事に便利で、スタッフの対応は素晴らしい。
買い物や食事に便利なQueen stに直結しており、Central Station からもスーツケースを転がして徒歩で何とかたどり着ける距離で、とても便利。スタッフの対応はどに場面でも素晴らしい。唯一の残念な点は、バスタブでシャワーを浴びる際に、お湯がガラスのフェンスを伝って床にこぼれてしまうこと。他の海外のホテルでも何度か経験したことだが、改善できないものか。
Séjour de 2 nuits en décembre 2023
Hilton Brisbane a répondu le 1 janv. 2024
Dear Yuji,Thank you for your review. We are pleased to hear you enjoyed your stay with us and found our location convenient. We are indeed fortunate to be in the heart of Brisbane. We hope to welcome you back on future travels.Kind regards,Hilton Brisbane

10/10 – Excellent

Kerry

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were amazing. Easy walking to shopping, restaurants and bars. Christmas breakfast buffet highly recommend, as we had 1 year old to 73 year old and all were catered for. Group of 10 and everyone was over the moon with the food and the service.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 1 janv. 2024
Dear Kerry,Thank you for your review. We are pleased to hear you enjoyed your stay and the Christmas buffet breakfast in particular. The team will be delighted to receive your compliments.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et commodités.
Nil to add
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 28 déc. 2023
Dear Mark,Thank you for your 5 star rating! We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
W/E Break
Mostly good after a few little niggles were sorted out namely; on arrival the room safe was closed and locked, the mini bar fridge had been left on defrost with a wet towel in it and the bar coffee machine was taken out of service too early one evening.
Séjour de 3 nuits en décembre 2023
Hilton Brisbane a répondu le 28 déc. 2023
Thank you for your review and feedback. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Kharish Jo

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
will definitely book again next time! :)
Séjour de 2 nuits en décembre 2023
Hilton Brisbane a répondu le 15 févr. 2024
Dear Kharish Jo,Thank you for your review and 5 star rating. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Debra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Hilton Brisbane a répondu le 28 déc. 2023
Dear Debra,Thank you for your 10/10 rating. We are thrilled to see you found everything to your liking. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Kristyl

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel, right in the heart of the city. Beautifully refurbished rooms. Conveniently located. Hearty breakfast.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Dear Kristyl,Thank you for your review and 5 star rating. We are pleased to see you found everything to your liking.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 – Bien

Elizabeth

Points forts : Commodités
Good position
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Dear Elizabeth,Thank you for your review. We are pleased to hear you enjoyed your stay and our location. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Yilun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Thank you for your 5/5 rating.Kind regards,Hilton Brisbane

10/10 – Excellent

Jason

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Thank you for your 5/5 rating.Kind regards,Hilton Brisbane

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Thank you for your 10/10 rating.Kind regards,Hilton Brisbane

10/10 – Excellent

Trent

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff. Highly recommend staying here
Séjour de 3 nuits en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Dear Trent,Thank you for your review. We are pleased to hear you enjoyed our hospitality. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 – Bien

greg

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the only criticism I have is the need to remove the weeds outside the window . They look unsightly and distract from the view/outlook.
Séjour de 1 nuit en décembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Dear Greg,Thank you for your review. We do apologise that there were weeds present outside the window. Our maintenance team do attempt to keep on top of this issue but obviously there has been regrowth since our last weeding activity that takes place on the external facade.We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 – Bien

ANTHONY

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to shops and restaurants. Sunshine at the pool is blocked too early
Séjour de 3 nuits en novembre 2023
Hilton Brisbane a répondu le 19 déc. 2023
Dear Anthony,Thank you for our review. We are pleased to see you found our location convenient. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 – Bien

Phillip

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
loved location, central. Nice and quiet for sleeping.
Séjour de 3 nuits en novembre 2023
Hilton Brisbane a répondu le 19 nov. 2023
Dear Phillip,Thank you for your review. We are pleased to hear you found our location convenient and had a relaxing stay. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 – Bien

Tai

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Breakfast buffet requires improvement
Séjour de 3 nuits en novembre 2023
Hilton Brisbane a répondu le 13 nov. 2023
Dear Tai,Thank you for your review. Your comments are most appreciated as without them we are unable to identify the areas we do well in and the areas in which we can improve. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 – Excellent

Suzanne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the pillows! And breakfast was great. Children x 3 running around and playing with the elevators for about 2 hours or more while we were eating dinner was distracting and a little annoying while trying to relax and enjoy the evening. It took staff too long to address the issue with the parents
Séjour de 1 nuit en octobre 2023
Hilton Brisbane a répondu le 2 nov. 2023
Dear Suzanne,Thank you for your review. We are pleased to see you enjoyed your stay and breakfast in particular. We are sorry to see you were disturbed during your dinner and do apologise this was not addressed in a more timely manner. We hope to welcome you back in the near future.Kind regards,Hilton Brisbane

10/10 – Excellent

Martha

Séjour de 2 nuits en octobre 2023
Hilton Brisbane a répondu le 29 oct. 2023
Dear Martha,Thank you for your review and 10/10 rating. We are pleased to see you had a great stay and hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Kwang Hoon

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en octobre 2023
Hilton Brisbane a répondu le 24 oct. 2023
Dear Kwang Hoon,Thank you for your review. We are pleased to see you enjoyed your stay and thank you for your positive rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Ratko

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
All Top
Séjour de 2 nuits en octobre 2023
Hilton Brisbane a répondu le 22 oct. 2023
Dear Ratko,Thank you for your review. We are pleased to see you enjoyed your stay and thank you for the positive rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Joey

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Hilton Brisbane a répondu le 22 oct. 2023
Dear Joey,Thank you for your 10/10 rating. We are thrilled to see everything was to your liking. We hope to welcome you back again soon.King regards,Hilton Brisbane

10/10 – Excellent

Lauren

Voyage en famille
Points forts : Propreté, commodités
We had a great experience at the Hilton. The location was fantastic and it had an old world charm and sophistication that was very enjoyable.
Séjour de 1 nuit en octobre 2023
Hilton Brisbane a répondu le 22 oct. 2023
Dear Lauren,Thank you for your review. We are pleased to see you had a great stay and enjoyed our hospitality. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 – Excellent

Alison

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to city centre for work but felt a world away from the hustle & bustle on Saturday morning. Restaurant options nearby were excellent!!
Séjour de 1 nuit en octobre 2023
Hilton Brisbane a répondu le 15 oct. 2023
Dear Alison,Thank you for your review. We are pleased to see you had a relaxing stay and enjoyed the nearby restaurants. We hope to welcome you back in the future.Kind regards,Hilton Brisbane