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Ambassador Hotel – Avis

3 out of 5
Ambassador Hotel
22- 23 New Steine, Brighton, England

Avis

6,4
Note de 10 – Excellent, d’après 53 avis sur 290." "
Note de 8 – Bien, d’après 80 avis sur 290." "
Note de 6 – Acceptable, d’après 68 avis sur 290." "
Note de 4 – Médiocre, d’après 49 avis sur 290." "
Note de 2 – Terrible, d’après 40 avis sur 290." "

6,6/10

Propreté

7,2/10

Service et personnel

5,6/10

Commodités

6,0/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 – Bien

david

Voyage en groupe, Voyage d’affaires
Points forts : Propreté
Conveniently located
Séjour de 3 nuits en juin 2023
Ash a répondu le 2 août 2023
thanks and i hope to see you soon

6/10 – Acceptable

Voyageur vérifié

Points faibles : Propreté, confort de la chambre
La chambre a besoin d’être nettoyée sérieusement. La douche ne fonctionnait pratiquement pas (presque pas d’eau et le pommeau ne tenait pas).
Séjour de 2 nuits en avril 2022
Besh a répondu le 7 mai 2022
Thank you for your feedback and always looking forward to welcome you in your hotel

10/10 – Excellent

LUCIE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
HOTEL SYMPA
Séjour agréable, proche pier et centre ville. Personnel agréable et à l'écoute. Chambre propre et confortable.
Séjour de 2 nuits en décembre 2018
ash a répondu le 9 janv. 2019
thank you very much

2/10 – Terrible

Nigel

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On arrival the entrance to reception was littered with tool boxes and work related items i walk on crutches and they could clearly see it but no offer of help was made to get our things to our room 1 and half staircases to get to our , the room was small the bed was a cheap metal framed bed , the bathroom was extremely small everything looked like it needed cleaning the toilet was jammed into a spot between the bath and the parting wall i could not sit on the toilet as there was insufficient room , my partner who is only 5ft 4 and size 10 had just enough room to use the toilet there was no plug for the bath and the over head shower was controlled by a bath/shower mixer but the lever to switch between bath and shower was missing i had to hold the bit of wire that was poking up so my partner could shower , unfortunately all she managed to do was wash her hair because the water was hot enough to make tea and coffee but the heat control didn't change the water temperature we tried it on 0 degrees and it was still scolding hot i couldn't shower everything in the room was outdated and in need of replacement the tv in the room was about the size of a ipad that only had 4 channels to watch one started at 7pm 2nd at 9pm , the laminate flooring was peeling up the window was near impossible to close properly, the was constant banging and drilling until 9pm. The hotel needs shutting and completely renovating, the stair carpets looked like they was 30 -40 years old .
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Kevin

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
It's old
Séjour de 2 nuits en mai 2024

2/10 – Terrible

David

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very disappointed with the cleanliness of the room
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Sarah

Points forts : Commodités
Great area Nice place Gd decorations Friendly people Great price
Séjour de 3 nuits en mai 2024

10/10 – Excellent

sharon

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thanks nice stay
Séjour de 1 nuit en mai 2024

8/10 – Bien

Philomena

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
It was good value for money. The receptionist was extremely helpful
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Catalino

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Room was a bit cold and I think the heating doesn’t work in our room. There was no lift as well. Positive side though is the staffs were accommodating.
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Non

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Compulsory ID I wasn't expecting, I thought there was breakfast, and the shower was freezing to just cold. Reading reviews this is not the first time. View was fantastic and they placed me on the ground floor, I was grateful. It seems the double I tried to book originally was available after all. Perhaps the booking system needs updating too. No food in rooms is a strange rule for a place that doesn't serve food. But on the whole this is ok, but overpriced for the facilities. £45-65 would be better.
Séjour de 1 nuit en avril 2024
BESHOY. a répondu le 27 avr. 2024
Dear Guestthank you for your review and for your staykidnly note that the hot water in the shower was boiling and hot , as you didnt notice to turn the shower tape to the right side as when you checked out i checked my self.as well regarding the photo ID its the police instructions to the hotel in the area .thank you and have a nice weekend.

10/10 – Excellent

Daniel

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
It was a very ideal location and the staff were very nice , if you don’t mind spunk stains on your bed and chair this place will work a treat , only other issue being fermented milk and a disfuntional tv and a little bit of mould on the walls , however other than that it was terrific
Séjour de 1 nuit en avril 2024
BESHOY. a répondu le 27 avr. 2024
Dear Guestthank you for your review and thank you for your stay with us.have a nice weekend.

8/10 – Bien

Joanne

Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Malhar

Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Paid 150 quids for a triple room but: 1. Heater wasn't working 2. Window didn't lock 3. Bathroom door had no lock 4. Duvet wasn't provided 5. Lamp and TV weren't functioning
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Charlie

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Booked a quadruple room that says on the booking comes with a double bed and two single beds with a garden. Was given a room with two double beds and no garden. There was sharp nails poking out of the bottom of the wardrobe which was very dangerous and if not looking you could end up stepping on one and cutting yourself. Windows were very old style and could not be sealed shut properly. Overall was not satisfactory as the advertisement for the room was no where near the room we was given
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Adchialingam

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jack

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient for our purpose.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

makayla

Voyage de couple
Points faibles : Commodités
It was surprisingly quiet however there was no parking at all!!!! i was driving around for half an hour before finding a parking space 2 roads over up the other side of the hill which also meant we had to be up before 8 to be ready to get the car out of that spot before 9 am when we was meant to be relaxing
Séjour de 1 nuit en mars 2024
Mike. a répondu le 14 mars 2024
Dear makaylathank you for your review however we offered you our parking voucher to park for 24 hours with 20 charge however you didn't choose that and preferred to park on street parking spot as it was so busy allover Brighton .we are sorry about that and looking forward to welcoming you again.thank you

6/10 – Acceptable

john

Séjour de 3 nuits en janvier 2024

6/10 – Acceptable

Narbahadur

Voyage en famille
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Syeda Kanwal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
TOM a répondu le 13 déc. 2023
Dear ,Syedathank you so much for your kind Review it was good to have you and we are glad to hear that you were happy with your stay looking forward to welcome you again in our hotel ,Kind RegardsAmbassador Hotel

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Door was faulty, could not close, curtains needed a wash and also bed linen, extra heater provided plug faulty.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

david

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent and you cannot get much closer to being right on the beach! Extremely close to the pier and amenities along the main beach area. Very comfortable bed mattress and quiet room. Within a longer walk to the main Rail / Train Station in Brighton! Very Friendly staff. Simple yet great place and I would stay there again!!
Séjour de 1 nuit en décembre 2023
TOM a répondu le 5 déc. 2023
Dear MR, David hope you are doing well it was our pleasure to have you in our hotel we glad to hear that you have enjoyed your stay thank you so much looking forward to see you again soon kind Regards AMBASSADOR HOTEL TEAM

10/10 – Excellent

Zara

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Haruna

Séjour de 1 nuit en novembre 2023

8/10 – Bien

John

Séjour de 6 nuits en septembre 2023

4/10 – Médiocre

Emma

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Did not look like any of the pictures
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Christos

Points forts : Propreté, service et personnel
Very nice and affordable option in Brighton, worth staying here if you are on a budget. Pros: friendly stuff, sea view, restaurants and bars just a few steps away, clean. Contras: no sound isolation, I could hear everything from the next room, old furniture, no hair dryer, no shampoo or shower gel.
Séjour de 4 nuits en octobre 2023

4/10 – Médiocre

Paul

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
Very tired hotel nothing like the pictures showing on the website
Séjour de 4 nuits en octobre 2023

6/10 – Acceptable

Magnus

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The room was pretty ran down and not so clean. But the staff very friendly and gave a feeling of familiarity
Séjour de 3 nuits en octobre 2023

6/10 – Acceptable

Thirunavukkarasu

Séjour de 1 nuit en octobre 2023

2/10 – Terrible

John

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en octobre 2023

10/10 – Excellent

Maliha

Séjour de 1 nuit en septembre 2023
Ash a répondu le 27 sept. 2023
Thanks and I hope to see you soon

4/10 – Médiocre

Isabella

Voyage en famille
Points faibles : État et installations de l’hébergement
Only getting two stars because the best was comfy, the room was relatively clean and the placement is good. Now the bad things - we have 3 plug sockets in the room. 1 was burnt out and the other had dodgy electrics. The fire alarm kept beeping all night due to the batteries being low. The room door had no lock on - and the bathroom door was broken. We had a fan in the room but that was broken too.
Ash a répondu le 27 sept. 2023
If you got beeping why you didn’t come down .it could be sorted straight away We usually don’t put fans in the rooms Regards Ambassador Hotel

4/10 – Médiocre

William

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Corinna

Points faibles : État et installations de l’hébergement
Hat uns nicht wirklich gefallen. Das Zimmer war im Keller mit einem Erkerfenster. Genug gross war es zwar, aber wir fanden es etwas schmuddelig. Die Lage war nicht so schlecht (kurzer Weg zum Strand und zum Pier). Einen Parkplatz zu finden war etwas mühsam, aber dafür kann das Hotel nicht wirklich was.
Séjour de 2 nuits en juillet 2023

8/10 – Bien

Shahab

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like it.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Jason

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrible wouldn’t use again
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Lauren

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
I stayed with my partner for 4 nights here. It’s a bit run down but the staff are nice and it’s in a really convenient place
Séjour de 4 nuits en août 2023

10/10 – Excellent

Neil

Séjour de 2 nuits en août 2023

8/10 – Bien

JULIE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very clean and comfortable.
Séjour de 1 nuit en août 2023

2/10 – Terrible

Mohsin

Séjour de 1 nuit en août 2023

10/10 – Excellent

Tia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I spent a night here recently and was more than happy with the room and the staff, I will be returning in the future
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Ishaan

Points faibles : État et installations de l’hébergement
Average
Séjour de 1 nuit en août 2023

2/10 – Terrible

Laura

Voyage en famille
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
The unique part of it was the very soft beds
Séjour de 2 nuits en août 2023

4/10 – Médiocre

Philip

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is very tired and in need of a good clean the shower was in need of updating and the wash basin. The windows need fixing the only good point is that the bedding was clean otherwise we would not have stayed, I certainly would not visit again.
Séjour de 1 nuit en août 2023

8/10 – Bien

michael

Séjour de 1 nuit en août 2023

6/10 – Acceptable

Michelle

Voyage en groupe
Points faibles : Propreté
Right by the bench and pier
Séjour de 2 nuits en août 2023

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pride
Had booked other accommodation that turned out to be unsuitable. This hotel was able to accommodate us for the duration of our stay in Brighton 🙏 Location brilliant Staff very friendly Room good size and huge windows, a bonus. Very comfortable and all you could ask for, will be returning on my next trip to Brighton.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Asef

Points forts : Service et personnel, état et installations de l’hébergement
Excellent
Séjour de 1 nuit en août 2023