Mini-réfrigérateur, four à micro-ondes

Motel 6 Brenham, TX – Avis

2 out of 5
Motel 6 Brenham, TX
555 Highway 290 W, Brenham, TX

Avis

7,0

Bien

Note de 10 – Excellent, d’après 147 avis sur 560." "
Note de 8 – Bien, d’après 169 avis sur 560." "
Note de 6 – Acceptable, d’après 106 avis sur 560." "
Note de 4 – Médiocre, d’après 67 avis sur 560." "
Note de 2 – Terrible, d’après 71 avis sur 560." "

7,2/10

Propreté

7,8/10

Service et personnel

6,0/10

Commodités

6,8/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

Mary

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Hotel is under massive construction. Tv didn’t work in room and the hotel lobby and dining area was completely under renovation. Beds were nice and I slept well with the blackout curtains. But don’t expect the hotel to look like the photos.
Séjour de 2 nuits en mai 2024
Sophia CSR a répondu le 24 mai 2024
Dear Guest,Thank you for sharing your feedback. We are glad to know that you were pleased with the comfortable bed. However, we apologize for the inconvenience faced by you and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.

2/10 – Terrible

Kacy

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Under renovations and extremely dirty
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 24 mai 2024
Dear Guest,We apologize for any inconvenience you experienced during your stay. Your feedback regarding cleanliness is important to us, and we will address it with our team to ensure improvements are made. We would appreciate the opportunity to make it up to you on your next visit. Safe travels!

6/10 – Acceptable

Wanda

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The room was newly renovated and clean. The hotel was under massive construction. No lobby mess all around the motel.
Séjour de 2 nuits en mai 2024
Sophia CSR a répondu le 22 mai 2024
Dear Guest,We're glad to hear that you found our room newly renovated and clean. However, we apologize for the inconvenience caused by the ongoing construction. We are working hard to improve our facilities and appreciate your understanding during this period. We hope to welcome you back for a better experience once the renovations are complete.

2/10 – Terrible

Roy

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Sophia CSR a répondu le 22 mai 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 – Excellent

Chester L

Points forts : Service et personnel, état et installations de l’hébergement
Quiet
Séjour de 1 nuit en mai 2024
Sophia CSR a répondu le 12 mai 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 – Excellent

Miljan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They are remodeling whole motel and waiting for next passing through this area to stop and rest on this place.
Séjour de 3 nuits en mai 2024
Sophia CSR a répondu le 9 mai 2024
Dear Guest,Thank you for your patience during our remodelling process. We're excited to provide an even better experience for our guests once renovations are complete. We look forward to welcoming you back for a restful stay in the future.

6/10 – Acceptable

Brianda

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
I’m sure they are doing renovations which is why there was such a mess outside but the inside of the elevator smelled horrible. The room’s floor were dirty, hair in the tub, and stains on the clean towels. We were in a bind and needed a place to stay quickly. Personally, for the price of the room, it was way too much. 90 a night would have been more appropriate. The staff were very kind though so I must say, that was appreciated.
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 1 mai 2024
Dear Guest,Thank you for the positive feedback for our staff. However, we apologize for the unsatisfactory experience you had during your stay. Ensuring cleanliness and guest satisfaction are our top priorities, and we take your feedback very seriously. Rest assured, we will take appropriate actions to address these issues. We hope to see you again soon and to impress you with our continuous improvements.

10/10 – Excellent

Robby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Sophia CSR a répondu le 2 mai 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Terrible

Brendon

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Vending machines didn’t work, everything was packed up like they were moving out. Nothing that they offered was available. The workout room was a storage room, there was no breakfast, the dining area was cluttered with storage. And then my second day there they came a took the table and couch out of my room when I wasn’t there and then questioned me in the parking lot while I was on the phone. Asking me what room number I was in making sure I was allowed to be in the parking lot I guess. Terrible experience. .
Séjour de 5 nuits en avril 2024
Sophia CSR a répondu le 25 avr. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 – Excellent

Bienor

Séjour de 7 nuits en avril 2024
Sophia CSR a répondu le 6 mai 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

4/10 – Médiocre

juan

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
No Pool . No gym. Smell of paint. Under remodeling?!!
Séjour de 2 nuits en avril 2024
Sophia CSR a répondu le 15 avr. 2024
Dear Guest,We regret the inconvenience faced by you. Your feedback is invaluable to us as we strive to improve our service. We hope to have the opportunity to welcome you back and provide you with an exceptional stay next time.

6/10 – Acceptable

Sylvia

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 16 avr. 2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Excellent

Kristine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good stay for a quick trip
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 14 avr. 2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 – Terrible

John

Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 20 avr. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 – Bien

Laura

Points forts : Service et personnel
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 1 avr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 – Acceptable

Cynthia

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
Trash from renovating was in the parking lot by the rooms. Dirty exterior; crumbling walkways. Towel’s threadbare & stained. Bedspread stained. Guests smoking outside by our room. Interior walls stained with holes.
Séjour de 2 nuits en mars 2024
Sophia CSR a répondu le 30 mars 2024
Dear Guest,We sincerely apologize for the unsatisfactory conditions you encountered during your stay. Your feedback is invaluable, and we are addressing these issues immediately to enhance our facilities and services. Please accept our apologies, and we hope to have the opportunity to exceed your expectations on your next visit.

4/10 – Médiocre

Suzan

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Check-in staff was nowhere to be found for about 20 minutes, check took about 30 minutes. He forgot to put out a sign, that said he would be back. We stayed in a newly remodeled room, that was nice. However, piles of old furniture littered many parking spots next to the hotel, making it difficult to get to outside entries.
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 30 mars 2024
Dear Guest,We're delighted that you appreciated our newly remodelled rooms. However, we apologize for any inconvenience caused. Rest assured, your concerns have been shared with our team for improvement. We hope for the opportunity to better serve you in the future and look forward to welcoming you back soon!

8/10 – Bien

Michael

Voyage de couple
Points forts : Propreté, service et personnel
Good location for a variety of restaurants with a Starbucks about a mile out. 2nd time at this hotel as we attended the Blue Bell fun race. They are refurbishing many of the rooms, in fact we got into a fully refurbished room, as I believe we were the 1st occupants. Spartan no frills but the mattress was very comfortable. Bring your own pillows!
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 24 mars 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location and found our newly refurbished rooms comfortable. We continuously strive to enhance our facilities, and your input will be taken into consideration. We hope to welcome you back in the future for an even more enjoyable stay.

8/10 – Bien

Katie

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 5 mars 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Bien

Joshua

Séjour de 3 nuits en février 2024
Sophia CSR a répondu le 21 mars 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Bien

Virginia

Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 19 févr. 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 – Médiocre

Gloria

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sheets were dirty and stained they smelt like old body oils or diesel grease. Furniture in the room was stained the shower walls needed to be wiped down they had black residue on them. Only thing good was the location close to the highway.
Sophia CSR a répondu le 17 févr. 2024
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

6/10 – Acceptable

THOMAS

Points faibles : Propreté, service et personnel
motel was in progress of remodeling. extra areas uesd for storage of items to be rerurbish (mattress, furniture,etc
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 5 févr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 – Terrible

Willie

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This is probably the worst motel we have ever stayed at. Rude staff, place under construction so very dirty. TV didn’t work, no coffee machine in room, they did have Luke warm coffee in lobby. Place was awful and they charge 100 dollars a night! Save your money go somewhere else. Oh one more thing, they state they are dog friendly but they are not.
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 5 févr. 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 – Bien

Roderick

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The place is under remodeling, therefore any evaluation is subjective. I have stayed here many times and the upgrades will be greatly appreciated
Séjour de 1 nuit en janvier 2024
Sophia CSR a répondu le 17 janv. 2024
Dear Guest,Thank you for taking the time to share your feedback and patience with the ongoing beautification of our property. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

4/10 – Médiocre

Eric

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The property was under construction and none of the amenities were available. The staff was polite and very courteous.
Séjour de 1 nuit en janvier 2024
Sophia CSR a répondu le 15 janv. 2024
Dear Guest,We are exceptionally thankful that you have honored our staff members with praiseworthy words. However, we apologize for the inconvenience faced by you regarding the ongoing construction. We hope that you will consider staying with us again.

10/10 – Excellent

Mark A

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay
Séjour de 1 nuit en décembre 2023
Sophia CSR a répondu le 30 déc. 2023
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

6/10 – Acceptable

Eric

Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en novembre 2023
Sophia CSR a répondu le 1 déc. 2023
Hi Eric,I appreciate the generous 6-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the goal of providing an even more exceptional experience.

6/10 – Acceptable

Danyelle

Voyage en famille
The room was very spacious and well accommodated our needs. I didn’t know that they were doing renovations at the hotel, and we were awakened with loud noise at 8am.
Séjour de 2 nuits en novembre 2023
Sophia CSR a répondu le 26 nov. 2023
Hi Danyelle,Thank you for choosing our hotel for your recent stay, and we appreciate your feedback. We're pleased to hear that you found our room spacious and accommodating to your needs. However, we regret any inconvenience caused by the unexpected noise from the renovations. Your feedback is crucial, and we will address this issue with our team. We hope to have the opportunity to welcome you back for a quieter and more enjoyable stay.

8/10 – Bien

Brian

Remodel but clean and quiet
It's in the process of being remodeled but over all it is still a clean hotel and priced correctly. Served the purpose to attend a A&M 11am kickoff game.
Séjour de 1 nuit en novembre 2023
Sophia CSR a répondu le 20 nov. 2023
Hi Brian,Thank you for your understanding during our remodelling process. We're glad you found the hotel clean and quiet, and that it served its purpose for you. We appreciate your feedback and hope you'll choose to stay with us again as we continue to enhance our facilities.

10/10 – Excellent

Alecia

Séjour de 1 nuit en novembre 2023
Sophia CSR a répondu le 15 nov. 2023
Hi Alecia,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 10-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

8/10 – Bien

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Sophia CSR a répondu le 15 nov. 2023
Hi Barbara,Appreciate the generous 8-star rating you bestowed upon us. Ensuring our guests' satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the aim of providing an even more exceptional experience.

2/10 – Terrible

Gwendolyn

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Horrible place to stay.
The first room had no lights so they got us another room and it was dirty. Not a good place to stay
Séjour de 1 nuit en novembre 2023
Sophia CSR a répondu le 6 nov. 2023
Hi Gwendolyn,It's disappointing to learn about the experience you had with us. This is not the standard we aim to provide, and we apologize for any inconvenience and disappointment you faced. Your feedback will be shared with the management to ensure improvements are made. We hope to have the opportunity to serve you better in the future.

6/10 – Acceptable

Jamie

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 3 nuits en octobre 2023
Sophia CSR a répondu le 6 nov. 2023
Hi Jamie,Appreciate you for awarding us with a 6-star rating. We trust you had a wonderful stay. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We are eagerly anticipating your next visit!

8/10 – Bien

Ernesto

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Hotel is ok, very clean, just a little run down in terms of furniture.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 31 oct. 2023
Hi Ernesto,Thank you for your feedback. We're glad to hear that you found the hotel clean. We regret any wear and tear on the furniture; we'll take this into consideration for future improvements. We appreciate your input and hope to welcome you back in the future.

2/10 – Terrible

Valarie

Séjour de 2 nuits en octobre 2023
Sophia CSR a répondu le 31 oct. 2023
Hi Valarie,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 31 oct. 2023
Dear Guest,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.

2/10 – Terrible

Beth

Points faibles : Propreté, état et installations de l’hébergement
The room was very musty smelling. My friend was immediately bitten by something when we walked into the room. The safety latch was also missing from the door. We returned our key within 10 minutes and left the property.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 28 oct. 2023
Hi Beth,We will investigate and address these issues immediately. This falls far short of the standards we aim to provide. Your safety and comfort are our top priorities. We'd be grateful for the opportunity to make it right in the future.

8/10 – Bien

Dan Flint

Voyage de couple
There was excessive noise from guests late at night. The property has some renovation going on. Some of the property rented was not finished. There were electrical plugs in the bathroom that did not work. Rooms should not be rented until all a detailed check list has been completed. I felt the fee paid for the stay was too high for the room condition.
Séjour de 2 nuits en octobre 2023
Sophia CSR a répondu le 26 oct. 2023
Hi Dan,Thank you for sharing your feedback, and we regret the inconveniences you experienced during your stay. Your comments about the noise, ongoing renovations, and room condition are important, and we will work on improvements. We hope to have the opportunity to provide a more enjoyable stay in the future.

2/10 – Terrible

Brett

Points faibles : Propreté
Several lights in room didn’t work, burned out or missing bulb. Handicap shower flooded bathroom floor. Sink stopper didn’t work, had to remove to drain sink. One towel in bathroom had not been washed prior to putting in room.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 23 oct. 2023
Hi Brett,The maintenance and cleanliness issues you encountered are not the experience we aim to provide. Your feedback is essential, and we are taking immediate steps to rectify these issues. We hope you will give us another opportunity to provide a better experience in the future.

4/10 – Médiocre

Jean

Points faibles : Propreté, état et installations de l’hébergement
Won't stay here again.
This motel needs to be updated. The ice and vending room had a washer or dryer and that was all. Pipes just sticking out of the walls. When I went to plug in my cell phone, the outlet was behind the couch. I pulled the couch out to access the outlet and there was no outlet cover and around the plug they had stuffed some paper in there! Wow! I'm sure that's a fire hazard and not up to code. My 2nd and last morning there, I turned on the water in the bathroom and nothing! So I walked down to the check-in desk and was informed that the workmen in the parking lot needed to cut the water off. Thankfully, it did come back on before I checked out. Will not stay here again.
Séjour de 2 nuits en octobre 2023
Sophia CSR a répondu le 23 oct. 2023
Hi Jean,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

2/10 – Terrible

Doug

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Terrible
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 23 oct. 2023
Hi Doug,We regret that your experience did not meet your expectations. Your feedback is important to us, and we'd like to understand more about your concerns. Please feel free to share any specific details so we can address them promptly. We genuinely hope for the opportunity to improve in the future.

2/10 – Terrible

Steve

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Dirty room , bed, rusted shower , loose nozzle on shower
Séjour de 2 nuits en octobre 2023
Sophia CSR a répondu le 16 oct. 2023
Hi Steve,The issues you mentioned do not meet our standards, and we take your feedback seriously. We will address these concerns immediately to ensure a cleaner and more comfortable experience for our guests in the future. We hope to have the opportunity to provide a much-improved stay should you choose to return.

8/10 – Bien

Cheryl

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités
Plenty of room in deluxe suite, but no coffee pot. Refrigerator needed to be defrosted. Bathroom door hard to close. Wall mounted make-up mirror was very useful. Plenty of parking, even when returning late.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 16 oct. 2023
Hi Cheryl,Your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon and thank you for choosing us as your destination of choice.

6/10 – Acceptable

Nancy

Points forts : Propreté, état et installations de l’hébergement
The worst thing is tha we arrived to dirty sheets and an unmade bed. Our room was not ready at 5 pm when we checked in.
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 12 oct. 2023
Hi Nancy,We deeply regret the unacceptable condition of your room upon arrival. This falls far below our usual standards and will be addressing this with our housekeeping team to ensure this does not happen again in the future. We sincerely hope you will give us another chance to provide you with the experience you deserve.

8/10 – Bien

Buford

Points faibles : Commodités, état et installations de l’hébergement
Bedbugs
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 9 oct. 2023
Hi Buford,I regret that your experience at our property was less than satisfactory. We apologize sincerely for the issues with bugs. Rest assured, we have shared your feedback with our team to promptly resolve the pest problem. We hope you'll consider giving us another chance the next time you're in the area.

6/10 – Acceptable

shehab

Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 28 oct. 2023
Hi Shehab,Appreciate you for awarding us with a 3-star rating. We trust you had a wonderful stay. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We are eagerly anticipating your next visit!

6/10 – Acceptable

Michael

Points forts : Service et personnel
Séjour de 2 nuits en septembre 2023
Sophia CSR a répondu le 3 oct. 2023
Hi Michael,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

10/10 – Excellent

Randy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy in easy out
Séjour de 2 nuits en septembre 2023
Sophia CSR a répondu le 29 sept. 2023
Hi Randy,We are glad to hear that your stay was convenient and hassle-free. If there's anything else we can do to improve your experience for next time, please don't hesitate to let us know. We look forward to welcoming you back!

4/10 – Médiocre

Monica

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
I was looking for an inexpensive motel as we were in town for a baseball tournament. The gentleman at the front desk was very nice and welcoming. As soon as we got to the room it smelt dirty and some of the lights did not work. I tried to stay as I did not want to move hotels but I suffer from severe allergies and there was so much dust in the room I could not breath. I did end up leaving and was given a refund. I did have other family members with a room and they stayed. If you have allergies this is not the place for you.
Séjour de 2 nuits en septembre 2023
Sophia CSR a répondu le 28 oct. 2023
Hi Monica,It's unfortunate that the room didn't meet your expectations, especially considering your allergies. Your feedback is valuable, and we will work to address these issues. Thank you for sharing your experience, and we hope to provide you and your family a more suitable accommodation in the future.