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River Mountain Lodge – Avis

3 out of 5
River Mountain Lodge
100 South Park Avenue, Breckenridge, CO

Avis

7,8

Bien

Note de 10 – Excellent, d’après 186 avis sur 600." "
Note de 8 – Bien, d’après 238 avis sur 600." "
Note de 6 – Acceptable, d’après 100 avis sur 600." "
Note de 4 – Médiocre, d’après 59 avis sur 600." "
Note de 2 – Terrible, d’après 17 avis sur 600." "

8,2/10

Propreté

8,4/10

Service et personnel

7,4/10

Commodités

7,6/10

État et installations de l’hébergement

Avis

4/10 – Médiocre

Varun

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Checking processes is stupid, we had to walk 15 mins to another hotel to get the keys and back another 15 after skiing. Room had temperature settings fixed to very hot, we slept witht the window open the entire night, bed was mediocre for the price we paid. Hot tub was closed and had to take a hot bath in my bathtub. No breakfast, i would recommend find a days inn or something and save some money
Séjour de 1 nuit en février 2024
Vacasa Reviews Team a répondu le 2 mars 2024
Varun, thank you for your review. We apologize for any inconvenience you experienced when you visited us. Our goal is to provide carefree stays, and your feedback helps us to understand that some areas could be improved. We regret that we did not meet your expectations during your recent stay. Thank you for sharing your thoughts, and we hope to have the opportunity to provide a better experience in the future!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en mars 2020

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel
Séjour de 4 nuits en mars 2020

4/10 – Médiocre

Barb, WI

Voyage en famille
Points faibles : Commodités
This unit (W330) was listed as a full kitchen with a king bed. Instead it had a dorm size refrigerator that froze all our food. It had a toaster that you needed to place by the bathroom sink which had the only reachable outlet. It had poor lighting with one bedside lamp that had no outlet accessible. The check in process with Wyndham was odd with the offic inside the ski shop. Would never go back.p to this property.
Séjour de 4 nuits en mars 2020

8/10 – Bien

Christian

Séjour de 3 nuits en février 2020

10/10 – Excellent

Mary

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and comfortable. Lots of space for a group
Séjour de 1 nuit en février 2020
Silvia- River Mountain Lodge a répondu le 6 mars 2020
Great to hear you had a wonderful experience with your stay. More importantly, our staff will appreciate the effort they have put into cleanliness. Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Brian

Voyage en groupe
Points forts : Propreté, confort de la chambre
River mountain lodge
Very convenient for skiing. Checkin was a bit confusing as two desks that didn’t work with each other. Nice new restaurant on bottom floor
Séjour de 5 nuits en février 2020
Silvia - River Mountain Lodge a répondu le 6 mars 2020
Great to hear you enjoyed the convenient skiing. The two desks for check-in can be a bit confusing when there is more than one management company for the same property as every unit is individually owned. More importantly, our staff will appreciate the feedback. Thanks for staying with us. We appreciate your feedback once again!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté
Séjour de 1 nuit en février 2020
Silvia - River Mountain Lodge a répondu le 6 mars 2020
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Gabriela

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Loren give us the worst customer service! She is a liar and not nice at all. She was the baddest person in all town!!!! Other than her, everything was fine same with the rest of the people in the hotel that was really friendly and helpful!! But Loren its not supposed to work with people at all !!!!
Séjour de 3 nuits en janvier 2020

6/10 – Acceptable

Zach, Denver

Voyage en famille
Points forts : Commodités
Points faibles : Service et personnel
The hot tub and pool were nice, and the location was excellent. I was disappointed in the cleanliness of the place, as the surfaces had not been cleaned. The shower in the upstairs bathroom did not work properly. Also, when the neighbors were super noisy at 1am and I called reception, they transferred me to another “reception” who said they couldn’t do anything, so I had to confront them myself.
Séjour de 1 nuit en janvier 2020
Silvia - River Mountain Lodge a répondu le 6 mars 2020
Sorry to hear about the unfortunate experience. It can be a bit confusing when there is more than one management company for the same property as every unit is individually owned. More importantly, we will communicate with our staff and partners in regards to your concerns. Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté
Séjour de 4 nuits en janvier 2020
Silvia - River Mountain Lodge a répondu le 6 mars 2020
hanks for staying with us. We appreciate your feedback!

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's near to the main st, the place was good and the view was fantastic
Séjour de 3 nuits en décembre 2019
Guest Services a répondu le 21 janv. 2020
Thank you!

10/10 – Excellent

TJ, KS

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités
We liked that it was right at the bottom of 4 O'clock run, so basically a ski-in accommodation. We also like the bus stop right in front of the building. The underground parking was warm and safe. We had a mild frustration regarding the mandatory ski check-in, which stemmed from the staff's lackadaisic attitude toward retrieving your skis and getting you out the door. We missed a bus on one occasion due to "be with you in a minute" while the staff conversed behind the counter and in the office.
Séjour de 3 nuits en décembre 2019
Guest Services a répondu le 21 janv. 2020
Thank you for the feedback. We are glad you enjoyed your stay. We will share this information with the HOA managers who operate the ski check.

8/10 – Bien

Keith

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2019
Guest Services a répondu le 21 janv. 2020
Thanks!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Great location, needs some updating
the condo was clean, the bathroom updated. There were a few decor details that needed attention: no working florescent bulbs in the kitchen, a naked bulb hanging at the entry. Simple things to fix. Great location.
Séjour de 1 nuit en novembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2019

6/10 – Acceptable

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, service et personnel et commodités.
Only one towel, no full kitchen, mold on wall in shower, difficult to find check in desk.
Séjour de 2 nuits en septembre 2019
Guest Relations a répondu le 9 nov. 2019
Thank you for sharing your experience.

10/10 – Excellent

Jennifer, Albany, NY

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean and had extras we appreciated: humidifier, fan. Location is excellent, only a few steps from the center of town and a short walk to hiking trails.
Séjour de 1 nuit en septembre 2019
Guest Relations a répondu le 9 nov. 2019
Thank you for staying with us!

8/10 – Bien

Anthony

Séjour de 1 nuit en septembre 2019

8/10 – Bien

Heather

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2019
Guest Relations a répondu le 28 sept. 2019
Thank you!

4/10 – Médiocre

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Guest Relations a répondu le 28 sept. 2019
Thank you for staying with us.

6/10 – Acceptable

Voyageur vérifié

Points faibles : Service et personnel, commodités
Séjour de 4 nuits en septembre 2019
Guest Relations a répondu le 28 sept. 2019
Thank you

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Close to venue, easy walks to stuff and food. Nice staff easy to chat with and helpful
Séjour de 2 nuits en septembre 2019
Guest Relations a répondu le 28 sept. 2019
Thank you for staying with us!

6/10 – Acceptable

Lisa

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
We were told there was one parking spot per room, the parking garage was full, we were told to use the employee parking, it was full, we were then told to go to public parking, walking distance, and to get our car out then next morning by 10 AM. The condo was too small for the size/shape of table and chairs. On busy/noisy road couldn't keep windows open for air and no A/C
Séjour de 2 nuits en août 2019
Guest Relations a répondu le 6 sept. 2019
Thank you for sharing your experience.

8/10 – Bien

Steven

Points forts : Propreté, service et personnel et confort de la chambre.
Property is co located with River Mountain Lodge Hotel, a full service hotel. Was not aware of the difference. No maid service. Room was OK with great view of the mountains. Mini refrigerator was uncontrollable. Didn't matter the setting, everything froze. Had to thaw half gallon of milk every morning for breakfast. On the other hand, found we like crunchy raspberries.
Séjour de 4 nuits en août 2019
Guest Relations a répondu le 6 sept. 2019
We are glad you enjoyed your view!

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement
I would not recommend this Wyndham property. It was in need of deep cleaning, some maintenance, and more kitchen utinsels and more.
Séjour de 1 nuit en août 2019
Guest Relations a répondu le 6 sept. 2019
Thank you for your feedback.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
This was a great place to stay and very close to downtown. Wonderful that parking was included so you can leave your vehicle and walk around or take shuttles. Great rooms and I loved the balcony with a view of the ski mountain
Séjour de 1 nuit en août 2019
Guest Relations a répondu le 6 sept. 2019
We are glad you loved the balcony and view!

6/10 – Acceptable

Voyageur vérifié

Séjour de 1 nuit en août 2019
Guest Relations a répondu le 6 sept. 2019
Thank you for staying with us!

10/10 – Excellent

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location clean nice people at the desk that’s all I want to say
Séjour de 2 nuits en août 2019
Guest Relations a répondu le 6 sept. 2019
Thank you for staying with us!

4/10 – Médiocre

Lance

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Not impressed at all
Seriously hardcore Meh... No way to cool the room except through open windows, decor from vintage 1993 pottery barn, crazy 10am checkout, weird deep carpet that in no way could be clean. Positives is underground parking and only a block off of the main drag in Breck.
Séjour de 1 nuit en août 2019
Guest Relations a répondu le 6 sept. 2019
We are glad you enjoyed the location and parking!

6/10 – Acceptable

Voyageur vérifié

Séjour de 3 nuits en juillet 2019
Guest Relations a répondu le 6 sept. 2019
Thank you!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en août 2019
Guest Relations a répondu le 6 sept. 2019
Thank you!

4/10 – Médiocre

Dee

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Think Twice!
Check in was confusing and unprofessional. We felt like we were being sent to the basement for lessor guest. The room was very outdated and not peculiarly clean. The toilet seat was broke and the room had no air conditioning. Location was excellent very close to the Main Street but other than that the service and room was a disappointment.
Séjour de 2 nuits en juillet 2019
Guest Relations a répondu le 6 sept. 2019
Thank you for sharing your experience.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The room was old, crowded and outdated. Only positive was the sound of the river outside.
Séjour de 1 nuit en juillet 2019
Guest Relations a répondu le 28 sept. 2019
We are glad you enjoyed the river.

8/10 – Bien

jaclyn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Service et personnel
Your staff (orbitz) never returned the call about adjusting my reservation. The kitchen had a slight rotten food smell. The room was right next to a busy road with lots of traffic & road construction at night.
Séjour de 5 nuits en juillet 2019

6/10 – Acceptable

rochelle

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Séjour de 2 nuits en juillet 2019

10/10 – Excellent

Gwen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Absolutely awesome location. We had a great time while here at the property and in Breckenridge!!
Séjour de 1 nuit en juillet 2019

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It probably was awesome. very nice room. everything is great except no air conditioning in rooms they give you fans but there so loud you can’t sleep. And it’s 100 degrees out side during the day.
Séjour de 4 nuits en juillet 2019
Guest Relations a répondu le 20 juill. 2019
Thank you for staying with us!

4/10 – Médiocre

Rita

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very disapointing
A plain lousy Hotel, dirty room and terrible check in. Would never come again
Séjour de 1 nuit en juillet 2019
Guest Relations a répondu le 20 juill. 2019
Thank you for your feedback.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en juillet 2019
Guest Relations a répondu le 20 juill. 2019
Thank you for your feedback.

8/10 – Bien

Joyce

Points forts : Service et personnel, confort de la chambre
Great location + a bit better than basic
Wonderful location, within walking distance of everything you come to Breck for! Howevern furnishings are a bit dated and worn and the bathrooms definitely need updating. That said, it’s functional and convenient.
Séjour de 1 nuit en juin 2019
Guest Relations a répondu le 20 juill. 2019
Thank you for staying with us!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Nice property right in the middle of downtown. We walked to all the stores saving parking fees. Room was clean and stocked with sufficient amenities to make our stay pleasurable. The one thing that stood out to me that I didn’t like was how dreary the hallway and room was. The hallway was dimly lit and just gave me the wrong impression right off. The room had no wall hangings. The walls were bare. It just Felt un-homey.
Séjour de 2 nuits en juin 2019
Guest Relations a répondu le 20 juill. 2019
Thank you for your feedback.

8/10 – Bien

Keith

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en avril 2019
Guest Relations a répondu le 20 juill. 2019
Thank you!

10/10 – Excellent

Jenifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We enjoyed the nice room it was located close to everything we did in Breckenridge.
Séjour de 7 nuits en avril 2019
Guest Relations a répondu le 20 avr. 2019
Thank you for your review!

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Séjour de 3 nuits en mars 2019
Guest Relations a répondu le 20 avr. 2019
Thank you for sharing your feedback.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2019
Guest Services a répondu le 5 avr. 2019
Thank you.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, commodités
Séjour de 4 nuits en mars 2019
Guest Services a répondu le 5 avr. 2019
Thank you.

10/10 – Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location. Garage parking. Nice sized room. Clean.
Séjour de 3 nuits en mars 2019
Guest Relations a répondu le 29 mars 2019
Thank you for your review!

8/10 – Bien

Darrell

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Swimming pool is in the center of the hotel creating loud echoing noises. A far way from the main area & mountain..Beware of the $15.00 per day resort fee.
Séjour de 2 nuits en mars 2019
Guest Relations a répondu le 16 mars 2019
Thank you for your review. We are curious if you stayed at River Mountain Lodge by Wyndham because we do not have a daily resort fee and are located one block off of Main Street and one block from the gondola.