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Omni Parker House  – Avis

4 out of 5
Omni Parker House
60 School St, Boston, MA

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 1634 avis sur 2662." "
Note de 8 – Bien, d’après 599 avis sur 2662." "
Note de 6 – Acceptable, d’après 234 avis sur 2662." "
Note de 4 – Médiocre, d’après 130 avis sur 2662." "
Note de 2 – Terrible, d’après 65 avis sur 2662." "

9,0/10

Propreté

9,4/10

Service et personnel

8,2/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

Marc-Antoine

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
We stayed at your hotel for two nights. We traveled from Montreal with a baby and could not check in until later after our arrival because of your computer system that was not working properly (I believe your system started working only after 5PM). The only thing that was said to us a few times was to enjoy the day and go outside and try checking in at other times. Like if it was normal, nothing else was proposé to us. We don't except those type of answers when we are attending a 4 star hotel. After traveling for 6 hours and waking up early with a baby, we expected help and more understanding and options from you than saying to go outside and enjoy the day. The waiting time and the extreme long waiting line to check in afterwards was insane. It was also told to us that we would receive a mail from the hotel about this situation. We still have not received anything yet. Apart from that, we had to call for a mini fridge in the room cause the one that was suppose to be there was not. Again we have a baby and stuff to put in the fridge. We don't expect that in a 4 star hotel, whatever the room size is. Also, the bath was not draining properly and it was really unpleasant. That is not normal.
Séjour de 2 nuits en mars 2024
David a répondu le 11 avr. 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

8/10 – Bien

Marc-Andre

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel
Nous avions chambre avec air climatisé ds la fenêtre très bruyante et une chambre qui donnait sur ruelle pas très propre le service à l’hôtel et la propreté pour des chambres qui datent etait excellent
Séjour de 1 nuit en janvier 2024
David a répondu le 22 janv. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

8/10 – Bien

Benoit

Points forts : Propreté, service et personnel
Séjour de 2 nuits en septembre 2023
David a répondu le 19 sept. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Cedric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bon compromis
Séjour de 2 nuits en août 2023
David a répondu le 14 août 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

bobby

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023
David a répondu le 14 août 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Renée

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien. Service excellent. J’aurais préféré un lit un peu plus ferme mais sommes tout c’était bien.
Séjour de 2 nuits en juillet 2023
David a répondu le 24 juill. 2023
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Josee

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Chambres petites ,lits doubles ont 48 pouces et non 54, salles de bain sans comptoir, mais tout est propre. Personnel très accueillant , le petit musée de cet hôtel le rend unique , il faut voir la salle à dîner où Kennedy a demandé Jackie en mariage , L’achat du livre sur l’histoire de cet hôtel amène un complément d’informations très intéressant . L’hôtel est au cœur de l’activité et les arrêts de métro sont tout près . 3 eme visite à cet hôtel et nous y retournerons certainement !
Séjour de 3 nuits en juillet 2023
David a répondu le 11 juill. 2023
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Excellent

Ian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023
David a répondu le 11 avr. 2023
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Stephane

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tout était parfait, super service à la clientèle. Merci
Séjour de 2 nuits en mars 2023
David a répondu le 20 mars 2023
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Irina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Guest Relations Manager a répondu le 6 mars 2023
Thank you for staying with us!

10/10 – Excellent

Yves

Séjour de 2 nuits en septembre 2022
David a répondu le 7 sept. 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Frédéric

Voyage en famille
Points forts : Service et personnel
Very friendly staff. Slightly outdated rooms and very small. Great location.
Séjour de 2 nuits en août 2022
David a répondu le 15 août 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

6/10 – Acceptable

Catherine

Voyage de couple
Points forts : Propreté, service et personnel
The 40$ bill at the end of my stay was a surprise! The clerk told me it was because "I could have ask for a fridge, or bottles of water, and for Internet"... but for the fridge and the water I didn't, and I didn't know I could have. And for the Internet, I had chosen the "free" one. I think it would really be more honest to just charge for it with all the rest.
Séjour de 2 nuits en août 2022
David a répondu le 15 août 2022
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 – Excellent

Hafida,

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Centre-ville.. quoi dire de plus !!
Séjour de 3 nuits en août 2022
David a répondu le 8 août 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Bien

isabelle

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
L’emplacement génial. Le lobby wooow! Les chambres sont petites avec lits doubles . Pas de frigo.
Séjour de 2 nuits en juillet 2022
Guest Relations Manager a répondu le 1 août 2022
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 – Bien

christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La chambre était vraiment petite Le lit queen Size annoncé n’était qu’un 140
Séjour de 1 nuit en avril 2022
Guest Relations Manager a répondu le 5 avr. 2022
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 – Excellent

Henry

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fantastic staff everyplace, whether checking in your car at the curb, greeting guests in the lobby, front desk, staff in Last Hurrah bar or in restaurant for breakfast.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Terra Christine

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We absolutely loved the location of the Omni Parker House. It was within walking distance to everything, and it was absolutely beautiful.
Séjour de 4 nuits en mai 2024

6/10 – Acceptable

TAKASHI

Séjour de 4 nuits en mai 2024
David a répondu le 24 mai 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 – Excellent

Kimberly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My daughter and I met here for a long weekend. It was a wonderful stay made even better by the fantastic staff!!
Séjour de 3 nuits en mai 2024
David a répondu le 20 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

4/10 – Médiocre

Andrea

Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024
David a répondu le 20 mai 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 – Excellent

Daniela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
At night it was a bit unsafe. During the day, perfect location, close to all landmarks.
Séjour de 3 nuits en mai 2024
David a répondu le 20 mai 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

2/10 – Terrible

Moira Lo

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Tereible place. Definitely not worth $300 per night. Rooms were disgusting.
Séjour de 3 nuits en mai 2024
David a répondu le 20 mai 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

10/10 – Excellent

Jessica L.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
David a répondu le 17 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Sarah

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location and customer service, beautiful building. Rooms could use updates. Overall great experience. Thank you!
Séjour de 2 nuits en mai 2024
David a répondu le 16 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Donghyun

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
대체적으로 만족함
Séjour de 1 nuit en mai 2024
David a répondu le 16 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Lorraine, Mashpee

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely staying at a historic hotel that is so convenient to so many locations and with subway service a short walk away. Service was excellent.
Séjour de 4 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

DEBRA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Omni is a comfortable Hotel with alot of history behind it. The staff couldn't have been nicer! The restaurant/bar was great and the "Original" Boston creme pie was a delicious treat! Although the Hotel maintains the Historic look , which is beautiful, the bathrooms in the rooms need definate upgrading. All in all, The Omni Parker Hotel was a great place to stay!
Séjour de 2 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
David a répondu le 16 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

2/10 – Terrible

José Eleazar, Tomball

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
What is reflected in the Expedia website is NOT what you would get. The hotel is old, noisy, low quality, smells bad. It is truly a 2 star hotel. I left the property after the first night. Terrible!
Séjour de 2 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

6/10 – Acceptable

Joseph

Voyage en groupe
Points forts : Propreté
Good location. Property is quite tired and rooms do need redecorating, especially bathrooms.
Séjour de 6 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent facility
Séjour de 1 nuit en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Checkin was prompt. My early arrival wasn’t a problem and I was checked into my room by 1:00pm. Everything was explained clearly and the room was found to be in order as well.
Séjour de 1 nuit en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

antonio

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed the location of this hotel and its history. The staff is really friendly and attentive. I would definitely stay here again.
Séjour de 2 nuits en mai 2024
David a répondu le 16 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Kon

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel
Large room for family trip. Great location!
Séjour de 2 nuits en mars 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

jennifer

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location and service were great.
Séjour de 3 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay. Everything was as expected from an Omni property.
Séjour de 2 nuits en avril 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Den

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Friendly and graceful staff with smiles and style.
Séjour de 3 nuits en mai 2024
David a répondu le 9 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Nancy

Points forts : Propreté, état et installations de l’hébergement
Clean and great staff.
Séjour de 3 nuits en avril 2024
David a répondu le 9 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Kathleen A.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was an historical property. Food and atmosphere in the restaurants was great. The bed was soft and comfortable. They were very accommodating with storing your luggage after checkout so that you could explore the city and the Freedom Trail. Would definitely stay here again.
Séjour de 1 nuit en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Kari

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Terrific central location, close to the T station, great staff. Didn't like noise from adjacent rooms (lack of insulation).
Séjour de 5 nuits en avril 2024
David a répondu le 9 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Turns out the main restaurant no longer serves dinner- only choice is bar food. The property is historic, so it is very dated-looking, but that fits its age. Occasional street noise woke us up some nights, but the hotel itself was quite quiet and comfortable.
Séjour de 5 nuits en mai 2024
David a répondu le 14 mai 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Excellent

Donna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved the bed and the sheets, the elegance of the hotel and the history. I was disappointed that the restaurant was no longer open for dinner. But I love have a mini Boston Cream Pie for breakfast!
Séjour de 2 nuits en mai 2024
David a répondu le 7 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Stuart, Farmville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
David a répondu le 9 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Patricia

Voyage en groupe
Loved: The history The staff Professional, warm, kind The best hotel stay Thank you
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Michael

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location and very helpful and friendly staff.
Séjour de 4 nuits en mai 2024
David a répondu le 7 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Bien

Fadi, Fairfield

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
It’s Ok for 180 years old hotel Time stop way back Bathrooms pretty small
Séjour de 1 nuit en mai 2024
David a répondu le 7 mai 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Central to almost everything we wanted to do.
Séjour de 4 nuits en mai 2024
David a répondu le 7 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Excellent

Donald

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Central location close to subways and historical sites. Nice bar and the dining room is beautiful. Staff helpful
Séjour de 5 nuits en avril 2024
David a répondu le 7 mai 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager