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Grand Hotel Francais - ex. Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Lounge
Lounge
Comfort Room, Mobility Accessible, Ground Floor | Floor plan
Comfort with 1 double bed, non-smoking | Living area
In the heart of Bordeaux City Centre, Best Western Grand Hotel Francais offers a charming retreat with dry cleaning services and a business center. Enjoy in-room WiFi, unwind at the snack bar or explore nearby Place de la Bourse and Rue Sainte-Catherine. Helpful staff have earned top marks from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

Superior Room

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • Le Puy Paulin
  • ‪French.house - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel near Rue Sainte-Catherine
At Grand Hotel Francais - ex. Best Western, you can look forward to dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a reception hall
  • A 24-hour front desk, luggage storage, and an elevator
  • A front-desk safe, concierge services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Grand Hotel Francais - ex. Best Western have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and offices. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Is Grand Hotel Francais - ex. Best Western pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel Francais - ex. Best Western?

As of Aug 24, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Francais - ex. Best Western on Aug 31, 2025 start from CA $200.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Francais - ex. Best Western?

Check-out is at noon.

Where is Grand Hotel Francais - ex. Best Western located?

Located in Bordeaux City Centre, this eco-certified hotel is within a 5-minute walk of Les Grands Hommes and Rue Sainte-Catherine. Place Gambetta and Notre Dame Church are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

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Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 916 reviews
Rating 8 - Good. 321 out of 916 reviews
Rating 6 - Okay. 63 out of 916 reviews
Rating 4 - Poor. 16 out of 916 reviews
Rating 2 - Terrible. 7 out of 916 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maritoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location just off main shopping area. Very clean. A/C in room. Excellent breakfast. Beautiful cocktail bar. Would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Chai

Liked: Cleanliness, property conditions & facilities
centrallt located for shopping and dinning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Liked: Amenities
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming! Beautiful building, very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to centre and very quiet combi ed with welcoming staff
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing central location with very helpful and friendly staff. Didn’t try the breakfast but our few days there were very pleasant. The top floor room was a little ‘tired’ but perfectly serviceable for our needs. Would recommend for a central Bordeaux hotel that doesn’t cost the earth.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized. Excellent shower! Clean and nice linens. As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Denis

Liked: Amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Stayed 4 nights in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Overall perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel with totally under rated bar, perfect for a night cap. There was an amazing rooftop bar 3 or 4 minutes down the street with the best view of Bordeaux. Finally, the staff were absolutely wonderful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in classic old charming part of Bordeaux. Excellent staff and delicious breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located for walking to all sites and plenty of restaurants. Very comfortable and clean. A bit diffficult to find when driving in since near the city center but there's a parking garage nearby. Highly recommended if you want to park and do all your sight seeing on foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked very well for us during our stay in Bordeaux
Stayed 5 nights in Apr 2025