Dear Patrick,I would like to thank you for having taken the time to fill out our guest comments form, and I sincerely apologise that, in your experience, we have fallen short of your expectations.Don’t hesitate to contact us should you wish to share your concerns, it will help us to improve our service.Yours sincerely,Laurence LévyGeneral Manager

Iaorana Michel,Nous sommes ravis de savoir que votre séjour dans notre petit coin de Paradis s'est bien déroulé.Au plaisir de vous accueillir de nouveau !

Cher Mr Christian,Nous tenons à vous remercier d'avoir pris le temps d'évoquer votre séjour.Nous sommes très heureux d’apprendre que vous gardez de beaux souvenirs après avoir vécu un séjour de rêve au Moana.C’est avec plaisir que nous partageons vos commentaires avec toute l’équipe. Nous sommes fiers d’avoir participé à la réussite de vos vacances.Nous espérons avoir l’opportunité de vous accueillir à nouveau et vous remercions d’avoir séjourné au Moana.A bientôt je l’espère

Merci pour ce merveilleux 10/10.Meilleures salutationsLaurence LévyDirectrice

Dear Tahar Salim,Thank you so much for your excellent rating.Sincerely yoursLaurence LevyGeneral Manager

Chère Marine Line,Merci pour ce merveilleux commentaire qui nous touche beaucoup.Maururu roa et à bientôt peut être.Laurence LevyDirectrice Générale

Cher Philippe,Ce fut un plaisir de vous accueillirMerci pour votre séjour.Meilleures salutationsLaurence LevyDirectrice Générale

Un grand merci pour votre fantastique partage.Meilleures slautationsLaurence LevyDirectrice Générale

Chère Joelle, Nous tenons à vous remercier d'avoir pris le temps d'évoquer votre séjour. Nous sommes très heureux de lire que vous nous avez accordé la note maximum après votre séjour au Moana. C’est avec plaisir que nous partageons cette jolie récompense avec toute l’équipe. Nous sommes fiers d’avoir participé à la réussite de vos vacances. Nous espérons avoir l’opportunité de vous accueillir à nouveau et vous remercions d’avoir séjourné au Moana. A bientôt je l’espère Laurence Lévy Directrice Générale

Cher Antoine Ia Orana de l'InterContinental Bora Bora Le Moana Resort ! Nous vous remercions pour avoir choisi l’InterContinental hotels Group et l’InterContinental Bora Bora Le Moana Resort. Espérant que vous avez effectué un agréable voyage de retour, je tenais à vous remercier personnellement pour avoir pris le temps de partager votre expérience suite à votre séjour. C’est avec plaisir que nous avons pris connaissance de vos commentaires positifs et les avons rapidement partagés avec toute l’équipe. Très honorés de votre visite, nous sommes heureux d’apprendre que vous avez apprécié l’hôtel et ses services. Nous espérons avoir le plaisir de vous accueillir à nouveau à Bora Bora. Dans cette attente, nous vous prions de croire à l’assurance de nos sentiments les meilleurs. Laurence Lévy Directrice Générale

Cher Guy, Merci pour cette note maximum qui ne peut que motiver l'équipe à continuer sur cette voie. Maururu roa et à bientôt peut être Laurence Lévy Directrice Générale

Cher Eric, Merci pour votre séjour et cette excellente note. Maururu et à bientôt Laurence Lévy Directrice

Merci pour vos chaleureux commentaires. Se fut un plaisir de vous accueillir.

Merci infiniment et bonne journée

Merci beaucoup pour votre chaleureux commentaire

Chère Mariette, Ia Orana de l'InterContinental Bora Bora Le Moana Resort ! Espérant que vous avez effectué un agréable voyage de retour, je tenais à vous remercier personnellement pour avoir pris le temps de partager votre expérience suite à votre séjour. Nous aimerions vous remercier pour vos commentaires chaleureux, que nous avons transmis à toute notre équipe. Nous vous remercions également pour vos suggestions qui ont été prises en compte et évoquées en réunion afin d’améliorer notre qualité de service. Nous vous prions de bien vouloir accepter nos sincères excuses. Heureux d’apprendre que vous avez passé un bon séjour, nous espérons avoir le plaisir de vous accueillir à nouveau à Bora Bora. Dans cette attente, je vous prie d’agréer l’assurance de mes salutations les plus sincères. Laurence Lévy Directrice Générale

Cher François, C'est avec plaisir que nous avons partagé vos commentaires chaleureux avec nos équipes. Maururu Roa Laurence Levy General Manager

Chère Christine iaorana, C'est avec plaisir que nous découvrons vos commentaires. Nous ne manquerons pas de les partager avec toute l'équipe. Il n'y a pas plus beau remerciement pour nous que des clients heureux. Dans l'espoir d'avoir le plaisir de vous accueillir pour une prochaine occasion. Maururu roa Mme Laurence Levy Directrice Générale

Chers Clients, Ia Orana de l'InterContinental Bora Bora Le Moana Resort ! Espérant que vous avez effectué un agréable voyage de retour, je tenais à vous remercier personnellement pour avoir pris le temps de partager votre expérience suite à votre séjour. Nous aimerions vous remercier pour vos commentaires, que nous avons transmis à toute notre équipe. Nous vous remercions également pour vos suggestions qui ont été prises en compte et évoquées en réunion afin d’améliorer notre qualité de service. Heureux d’apprendre que vous avez passé un bon séjour, nous espérons avoir le plaisir de vous accueillir à nouveau à Bora Bora. Dans cette attente, je vous prie d’agréer l’assurance de mes salutations les plus sincères. Laurence Lévy Directrice Générale

Chers hôtes, Ia Orana de l'InterContinental Bora Bora Le Moana Resort ! Espérant que vous avez effectué un agréable voyage de retour, je tenais à vous remercier personnellement pour avoir pris le temps de partager votre expérience. C’est avec plaisir que nous avons pris connaissance de vos commentaires chaleureux, détaillés et justes. Nous les avons rapidement partagés avec toute l’équipe. Très honorés de votre visite, nous sommes heureux d’apprendre que vous avez apprécié l’hôtel et ses services. Dans l’ attente de vous accueillir prochainement, nous vous prions de croire à l’assurance de nos sentiments les meilleurs. Maururu Laurence Lévy Directrice Générale

Dear Errol Iaorana,We hope you had a safe and comfortable trip back home.There is no better thanks for us than having happy guests. The whole staff will be delighted to read your feedback, and we’re glad that you put our resort as your first choice in Bora Bora should you wish to come back.Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Yosuke Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Lorre Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

カズナリへインターコンチネンタル ボラボラ ル モアナ リゾートのイア オラナです！お時間を割いていただきありがとうございます。ご指摘の件につきましては、調査し、私の個人的な注意を払います。ご迷惑をおかけしましたことを心よりお詫び申し上げます。ご滞在をお楽しみいただけたこと、また当リゾートのサービスや設備にご満足いただけたことを大変嬉しく思います。有益なご提案をありがとうございました。お客様のようなご意見は、私どもの継続的な成功に欠かせないものです。 敬具ローレンス・レヴィ総支配人

Dear Stephen,Thank you for your kind comments. it was indeed a real pleasure having you.Sincerely yoursLaurence LevyGeneral Manager

Dear Crystal,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to share your experience.We are very pleased to learn that you enjoyed your stay with us and that you were satisfied with the service and facilities provided by our resort. We are really proud to have met your expectations.We have forwarded your kind comments to our team, who will be delighted to read them.We look forward to welcoming you, your family or friends in the near future.Yours sincerelyLynda TearaExecutive Assistant

Dear Andreas,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. We are very pleased to learn that you enjoyed your stay with us. We would be very happy to welcome you back. Yours sincerely,

Dear Mr Daniel,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We would like to thank you for having taken the time to fill out our guest comments form, and we sincerely apologise that, in your experience, we have fallen short of your expectations on some points.Although unusual, the matters you have raised will be investigated thoroughly with the staff and department heads involved and are receiving general manager attention.Once again, thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Yours sincerely,Lynda Teara Executive assistant

Dear Mr Geoffrey,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May we thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TearaExecutive Assistant

Dear Mr Fred,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.Thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TEARA Executive assistant

Dear YONG JIN,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,

Dear Peggy Iaorana,We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you were satisfied with the service and facilities provided by our resortWe look forward to welcoming you, your family or friends in the near future. Yours sincerely,Lynda TearaExecutive assistant

Dear Mitchell,Thank you for taking the time to post review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your reward will be forward it to the team. We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

Dear Gustavo Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Sarah Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mr Jérôme LerayExecutive Assistant Manager

Dear Anonymous guestIa Orana from the InterContinental Bora Bora Le Moana Resort!As we give much importance to the quality of service, our Resort is always much honoured to receive constructive comments from our guests about their stay and I am really sorry that we couldn’t reached your expectations. My team and myself always consider with much respect and attention all of our guests comments and we can admit some errors or imperfections when it happen. I must say however that we are all wondering about such a fierceness to denigrate our Resort. It reflects the tone you took when addressing our team, who no longer wanted to help you. It is without doubt a wrong casting for both the hotel and the destination.InterContinental Bora Bora Le Moana Resort is a 4 stars hotel renowned for its friendly atmosphere. Our customers choose for its traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year.I take this opportunity to inform all future guests who will be reading this review thatThe boat to our sister property does not cost 300 but 30 dollars round tripOur score for 2023 areCleanliness 93.30%Overall experience 90%Food and beverage 80% we still can improve 20%.Our major segment is USA from California 70%You have many activities to enjoy Bora BoraI take this opportunity to thank all of our guests for their kind mentions and their helpful suggestions that help us improving our quality of service.As a conclusion, you can be released on the fact that our Resort will not close and, as you can see in many other reviews from our guests, most of them are fortunately very satisfied of their sojourn.Sincerely,Laurence LévyDirectrice GénéraleGeneral Manager

Ia Orana Mr BrettWe thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Lynda Teara Executive assistant

Dear Sarah,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May I personally thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Laurence LévyGeneral Manager

Dear Mrs Debra Sue,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.I would like to thank you for having taken the time to share your experience, and I sincerely apologise that, in your experience, we have fallen short your expectations. InterContinental Bora Bora Le Moana Resort is a 4 star hotel renowned for its friendly atmosphere. Our customers choose for its very traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year. Should you wish to secure a late check out you can book it at the time of your booking and the rate is 50% of your room rate. While the hotel is fully booked during Christmas and New years Eve it is difficult to book a late check out upon departure. Regarding the mosuqitoes we haveless that the other resorts are we are located on a peninsula. The breeze blows the mosuqitoes away versus compared to the Resorts on the Motu or mountain side. French Polynesia is a tropical destination. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Kenneth Iaorana,Thank you for this high rating that we shall share with our team. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Maria Mirella Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Mr Julian,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We hope to welcome you back in the future.We wish you a merry christmas and happy new years.Sincerely Yours,Lynda TearaExecutive Assistant

Iaorana Journey,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

Iaorana Douglas,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

Dear Erik Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We are taking the opprotunity to congratulate you once again for your honeymoon. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

Dear Laurel,We are delighted to read that you enjoyed your stay.Thank you so much for coming to share our little corner of Paradise.We look forward to welcoming you next time.