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The Station Hotel and Banqueting – Avis

2 out of 5
The Station Hotel and Banqueting
Castle Hill, Dudley, England

Avis

7,4

Bien

Note de 10 – Excellent, d’après 75 avis sur 282." "
Note de 8 – Bien, d’après 105 avis sur 282." "
Note de 6 – Acceptable, d’après 56 avis sur 282." "
Note de 4 – Médiocre, d’après 32 avis sur 282." "
Note de 2 – Terrible, d’après 14 avis sur 282." "

7,8/10

Propreté

8,0/10

Service et personnel

7,6/10

Commodités

6,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

jose, Lisboa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Happy
un week-end très agréable donc pas comme fo climatique pour quelqu'un qui veut se promener pas vraiment aidé

8/10 – Bien

Michele

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The staff were very nice. The hotel is old and could use some upkeep. Convenient for what we needed for one night
Séjour de 1 nuit en mai 2024

10/10 – Excellent

MANOJ

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good stay at reasonable price
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Garreth

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The place was uncomfortably hot at all times. Right next to a main road so no chance of sleep as cars and ambulances drive by all night long. Staff don't care and wouldn't help me connect to wifi. Beds have a weird shelf on the bedframe that hangs over the bed making it easy to hit your head. Just an awful experience.
Séjour de 3 nuits en novembre 2023

8/10 – Bien

STEVEN

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A fine old hotel, fomerly used by stars performing at the Hippodrome. Rooms now have handy kitchen areas, and are warm and spacious. Although breakfast isn't advertised, can usually be arranged.
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Harpal

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice very welcoming
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023

8/10 – Bien

Ruby-Jean

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
lovely hotel, provided basic facilities such as shower products, clean towels, tea/coffee and biscuits. also provided cups, pans, microwave, hob and fridge.
Séjour de 2 nuits en octobre 2023

8/10 – Bien

Sarah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the second time my boyfriend and I have stayed here, and it never disappoints. The hotel is rich with history with modern uogrades to the rooms. We stayed in the most haunted room (Room 214), and I felt like I had an experience. Overall, if you want a place to stay that is rich in history with modern upgrades and is close to the Dudley Zoo & Castle and Black Country Loving Museum, this is the place to stay! Also, if you are a Peaky Blinders fan, their bar is decorated all out with memorabilia and has events designated to this series!

10/10 – Excellent

Stuart

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access to zoo and living museum. Excellent food by Tony and staff. Sensible prices.
Séjour de 5 nuits en septembre 2023

6/10 – Acceptable

Jickan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kindness of staff
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

David

Séjour de 2 nuits en septembre 2023

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place
Super great receptionist at check, great time at the office
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Sharon

Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Propreté
Ok if you don’t expect too much
Overall ok At check in i was given my room key (1st floor)only to discover it was actually a family room, I went to inform reception and was handed the correct room key(2nd floor )told to remove my luggage, lock the family room and return the key. IT WAS THEIR MISTAKE yet I had to go up and down between 2 floors with my luggage surely one of the 3 members of staff congregated at reception could have at least come with me so after I removed my luggage from the family room they could return the key to reception 😖 Upon entering the 2nd floor room I found a plastic tooth pic and various bits of rubbish on the floor and a mark in the bathroom sink.It was clear the room hadn’t been cleaned thoroughly but by now I was not about to go all the way back to reception to complain so cleaned the sink myself ( left the toothpick and rubbish where they were) Leaving the hotel later no one was manning reception so I could not complain Upon returning later I completely forgot( been to party lol ) Next morning after I complained about the tooth pic I was informed it must have fallen off the cleaners trolley as they use them to clean 🤔. I could see there was no point mentioning the sink and unvaccumed carpet,especially as there were two other people at the reception desk who clearly were listening to my conversation . It’s a shame really because it is a lovely hotel, fab location, friendly staff but twice I’ve stayed here and twice now not found everything up to standard.
Séjour de 1 nuit en août 2023

8/10 – Bien

Isita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

4/10 – Médiocre

David

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Too noisy
Séjour de 1 nuit en août 2023

8/10 – Bien

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Unfortunately a lot of road works and traffic noise outside. Nothing the hotel can do and it did not stop us sleeping. A good location for central Dudley. Thank you to Sarah who went out of her way to change our room when requested.
Séjour de 3 nuits en juillet 2023

6/10 – Acceptable

Sharon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Booked for one night
The guy in reception upon arrival was lovely, polite and friendly and helpful I had forgotten my Glasses so he helped me check myself AND car in correctly (please remember it is your responsibility to register your car otherwise face a hefty fine from a private company not the hotel) My room was on the 1st floor and was informed the lift was out of order,once in my room I found the milk sour even though it was in the fridge. When I went down to reception to get more the girl reached under the counter and pulled out a tray with little milk pots on I had to insist on her getting me some that was fresh from the kitchen first she tried to tell me they had no more but eventually sent another member of staff to get me some from the staff fridge. The guy who brought this was lovely, he did apologise and offered me extra coffees for my room. please note that there are no lamps next to the bed there was a switch that I thought was for the lights but found it was not so had to get out of bed to turn out the lights out ( not a problem but thought worth a mention. A sign on the wall warns of the possibility of the shower running cold and says to run it for a few minutes to resolve this issue, or inform reception, however after half hour I gave up, I didn’t want to get dressed and wait for reception to come and sort it, then undress again On a plus point the rooms are like little studios complete with everything you need for self catering night or two.
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

DAVE

Voyage d’affaires
On a very busy road day and night ….police and ambulance sirens passing constantly throughout the 2 nights I was there and on the first night there were other rowdy “guests” banging doors in the early hours of the morning and a tv on loud still on at 3.30 -4am in the morning…..so on top of having a demanding job to do, I was also knackered before I started.
Séjour de 2 nuits en juin 2023

8/10 – Bien

GLYN

Séjour de 2 nuits en juin 2023

8/10 – Bien

Robin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

8/10 – Bien

S

Points forts : Service et personnel
Séjour de 1 nuit en juin 2023

8/10 – Bien

Hannah

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2023

2/10 – Terrible

R

Points faibles : Propreté
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Veronics

Séjour de 2 nuits en mars 2023

10/10 – Excellent

Anita

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Exemplary service from the lovely staff. The property was warm and an extra duvet/heater was readily supplied and was much appreciated! Thank you for everything.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stay was OK
The food service wasn't great. The Peaky Blinders bar was closed for a private party which went on until 7am in the morning so some of our party did not get a lot of sleep. We thought it was inconsiderate to other paying guests.
Séjour de 2 nuits en mars 2023

4/10 – Médiocre

Mazhar

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Peaky blinders should avoid this
Room was poor , weak electric shower , dirty carpets , taps were weird , with filter , just no .. was planning 3 days moved out of single room .. tv was small and 8 fit high
Séjour de 1 nuit en mars 2023

8/10 – Bien

Philip

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Station Hotel and Banqueting is a grand hotel brought functionally up-to-date. It offers affordable accommodation in clean, comfortable rooms (my en-suite came complete with a kitchenette). There is a Peaky Blinders Themed restaurant bar on site serving local ales and locally-sourced meals (and a proper breakfast). There is also excellent free wi-fi and registered parking. The staff could not have been more helpful and accommodating.
Séjour de 1 nuit en février 2023

4/10 – Médiocre

Peter

Voyage d’affaires
Points forts : Propreté
Not the best
Traffic works out side at the moment working through the night - even with out that the road noise kept me awake all night The bar is run separate to the hotel breakfast I gues could be arranged after 8am separately
Séjour de 1 nuit en janvier 2023

8/10 – Bien

Jimmy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good value
Rooms were clean and tidy and in good condition. Cooker etc in the room if you wanted to cook your own food.
Séjour de 1 nuit en décembre 2022

6/10 – Acceptable

Juliet

Voyage d’affaires
Points forts : Propreté, commodités
The check in staff were friendly. The room was fine and I liked the kitchenette. There are roadworks right outside the hotel which meant it was tricky to find a way in, but those aren't the hotel's fault and they won't last for ever. The gym was a pleasant surprise but the elliptical trainer was not working - I had to manhandle it to a power point and steal a power cable from a rowing machine. There were three issues. First, C there was a function that went on into the early hours of the morning. The noise kept me awake for a while. Second, when I finished at the gym I went into reception at 8.45 to see where breakfast was. They said nobody was down yet to make it! At 8.45! Guess that was the function again. Then when I got back to my room there was no water coming out of the shower. No light on the shower controls. Had to wash in the tiny sink. Would have been good value otherwise.
Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Rebecca

Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Donna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2022

8/10 – Bien

jan

Séjour de 1 nuit en novembre 2022

8/10 – Bien

Simon

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel friendly staff. Bar/restaurant very good and cheap, very surprising that it wasn't busy as really good value for money. Breakfast excellent.
Séjour de 1 nuit en novembre 2022

10/10 – Excellent

Craig

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2022

6/10 – Acceptable

alan

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Don’t expect to sleep
Roadwork going on from 7am till 7pm made being in my room not possible, steel plates on road during the nite meant more noise
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Philip

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very friendly place understaffed but very friendly
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Jason

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022

10/10 – Excellent

Steve

Séjour de 1 nuit en août 2022

10/10 – Excellent

Kathryn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good value and excellent facilities
The hotel is in a good location with excellent access and ample free parking. The room was clean and well equipped with a fridge and cooking facilities. The bathroom was spacious with a modern shower unit. If I needed to stay in the area again, I would definitely return.
Séjour de 10 nuits en juillet 2022

8/10 – Bien

Anita

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stopover hotel
The hotel has good staff who are welcoming and parking is plentiful and free. It has a Peaky Blinders restaurant. The room was clean and had a kitchenette with fridge which was useful. It was a bit noisy due to construction work in the street outside.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2022

4/10 – Médiocre

leanne

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en juin 2022

8/10 – Bien

Stuart

Séjour de 1 nuit en mai 2022

4/10 – Médiocre

Kirsty

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Disappointed
We’ve stayed in the hotel before, staff very friendly only we pre booked room 214 paid more as it the most haunted room and when we arrived was on a totally different floor. No one told us the room was unavailable or we would have booked a double room which is cheaper. Not happy about this at all as we booked at least a month in advance and they gave the room to someone that decided to stay an extra night.
Séjour de 1 nuit en mars 2022

8/10 – Bien

Christine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is very unique beautiful building
Séjour de 1 nuit en mars 2022

10/10 – Excellent

charli

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved it!
Séjour de 1 nuit en février 2022