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Quality Inn Pelham I-65 exit 246 – Avis

2.5 out of 5
Quality Inn Pelham I-65 exit 246
110 Cahaba Valley Pkwy, Pelham, AL

Avis

7,4

Bien

Note de 10 – Excellent, d’après 144 avis sur 487." "
Note de 8 – Bien, d’après 166 avis sur 487." "
Note de 6 – Acceptable, d’après 76 avis sur 487." "
Note de 4 – Médiocre, d’après 60 avis sur 487." "
Note de 2 – Terrible, d’après 41 avis sur 487." "

7,8/10

Propreté

8,2/10

Service et personnel

7,2/10

Commodités

7,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

Denis

Points faibles : Propreté, service et personnel
Good morning, our stay at this hotel was not what we wanted. When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk remained closed at our request. It wasn't pleasant.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 14 févr. 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas.

10/10 – Excellent

Kurtis, slocomb

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My husband and I stayed for two nights. The price was great and an easy commute to and from UAB medical
Séjour de 2 nuits en mai 2024
Quality Inn a répondu le 24 mai 2024
Thank you for your stay

8/10 – Bien

Karen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very Nice
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 19 mai 2024
Thank you for your stay.

8/10 – Bien

Richard

Points forts : Propreté, état et installations de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 14 mai 2024
Thank you for your stay

10/10 – Excellent

Aichel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Muy bueno y limpio
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 11 mai 2024
Gracias por tu estancia.

6/10 – Acceptable

Jerry

Nothing
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 11 mai 2024
Thank You for your stay

2/10 – Terrible

jazmin

Voyage en groupe
Points faibles : Propreté, service et personnel et commodités.
The website said we were old enough for the hotel( I’m 19) and once we got there they made us pay first just to tell us we were not old enough and they were not going to even give us our money back unless we said something
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 7 mai 2024
We are committed to providing each and every customer with a positive experience, However, it does seem that we failed to meet your expectations. We apologize for this issue, But I require check-in age is 21 years old.

2/10 – Terrible

Dikshya

Points faibles : Service et personnel, état et installations de l’hébergement
Room smelled like ashtray and it was one of the nonsmoking rooms. And if it didn’t smelled like cigarettes it smelled like somebody’s armpit as soon as you open the door. We left as soon as we open the room door.
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 6 mai 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 – Terrible

Courtney

Voyage en groupe
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t even check in because when me and my friend got there they said we couldn’t check in because we weren’t 21. My mom booked the hotel for me and I had the conformation email and everything but they still wouldn’t let us get our room. My mom even told them when she booked the room that I was under 21 and they said that it was fine over the phone but obviously when me and my friend got there it wasn't.
Séjour de 1 nuit en mai 2024
Quality Inn a répondu le 6 mai 2024
We apologize for the inconvenience but to check-in the guest has to be 21 years old. For our and the guest safety.

10/10 – Excellent

Franklin

Points forts : Propreté
Séjour de 2 nuits en avril 2024
Quality Inn a répondu le 2 mai 2024
Thank you for your stay.

8/10 – Bien

Roger

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Quality Inn a répondu le 1 mai 2024
Thank you for your stay.

10/10 – Excellent

michael

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet and accessible to restaurant
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 24 avr. 2024
Thank you for your stay.

10/10 – Excellent

Katie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean hotel and good service
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 23 avr. 2024
Thank you for your stay.

6/10 – Acceptable

Amanda

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Breakfast was limited. Our room was supposed to have a pull out couch and had a small chair.
Séjour de 1 nuit en mars 2024
Quity Inn a répondu le 16 avr. 2024
Thank you for your stay.

10/10 – Excellent

Gregory

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Clean room, comfortable bed, good hot breakfast, 15 minutes to downtown Birmingham.
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 14 avr. 2024
Thank you for your stay.

6/10 – Acceptable

Deb

Voyage de couple
Points faibles : État et installations de l’hébergement
Definitely outdated
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 12 avr. 2024
Thank you for your stay

10/10 – Excellent

Nujabeth

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2024
Quality Inn a répondu le 12 avr. 2024
Thank you for your stay.

8/10 – Bien

Francisco

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 10 avr. 2024
Thank you for your stay

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Quality Inn a répondu le 3 avr. 2024
Thank you for your stay.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff very courteous
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 2 avr. 2024
Thank you for taking the time out to do a review.

8/10 – Bien

Dontaine

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No real complaints other than the size of the tv in the room
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 1 avr. 2024
Thank you for your stay and review.

8/10 – Bien

Melinda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were clean and had good water pressure in the shower. Didn’t like the noise from the interstate. Rooms on the back side of the hotel were quieter rooms.
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 25 mars 2024
Thank you for sharing a review of your recent experience.

2/10 – Terrible

Troy

Voyage en famille
Points faibles : État et installations de l’hébergement
Room was disgusting! Bothe beds sheets had stains all over them. There were dried boogers stuck to the wall! Bathroom faucet was about to fall off. Floors are filthy, which left white socks black. Holes in walls that had been poorly patched. Smashed bugs on ceiling. Won't be back! Went to my daughter’s room 2 doors down and she had similar complaints. Found a ladies long fingernails laying by bed! Just a bad experience.
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 25 mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

2/10 – Terrible

Daniel

Voyage d’affaires
Room smell smoking all the time, they don’t have true NO SMOKING Rooms.
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 25 mars 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 4 nuits en février 2024
Quality Inn a répondu le 18 mars 2024
Thank you for taking the time out of your day to do a review.

6/10 – Acceptable

Stacy

Points forts : Service et personnel
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 12 mars 2024
Thank you for your review.

4/10 – Médiocre

Kelley

Voyage en groupe
Points faibles : Propreté, commodités
The entire reason I selected this facility was location and that it had adjoining rooms at a reasonable price. When I arrived you could not open the adjoining rooms, the door is broken and locked shut. The property manager was notified and he even tried to fix it but was unable.
Séjour de 1 nuit en mars 2024
Quality Inn a répondu le 4 mars 2024
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

10/10 – Excellent

Jacob

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay. Cheap price. Friendly staff. Great free breakfast.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 4 mars 2024
Thank you for your review.

8/10 – Bien

Juana

Séjour de 3 nuits en février 2024
Quality Inn a répondu le 25 mars 2024
Thank you for sharing a review of your recent experience.

10/10 – Excellent

Harvey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very easy to get to.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 29 févr. 2024
Thank you for your review..

2/10 – Terrible

Eric

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bad experience.
We get there in the evening and checked in. The room they give us is a complete mess, no one cleaned it up. Beds were not made trash in the corner empty. The front desk guy was polite, said that he apologizes but it was marked as clean in the system. He told us there were no more nonsmoking rooms so we were stuck with a smoking room. It took another 10mins for him to change rooms on the computer, he said it won’t let him change it. However, he finally figured it out and we were able to check in. Our new room had hair in the shower, a microwave where the door looks like it melted and very squeaky beds were anytime you moved they make a loud noise. Also after the first night our key didn’t work so I had to go down to get a new key. That front desk person was not necessarily rude but also not friendly either. Which wouldn’t normally bother me but since everything else was going on it annoyed me. The staff were nice enough but also very creepy. We were there for two nights. Both Saturday and Sunday morning we had staff very creepily stare in our room through the window. Like hands around their face so they can see in better and stare through for a good few seconds. My spouse was changing one of those time so we not happy. I get maybe they were checking to see if we left yet but that is what their POS system is for.
Séjour de 2 nuits en février 2024
Quality Inn a répondu le 26 févr. 2024
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

8/10 – Bien

Stephen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
everything as noted
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 26 févr. 2024
Thank you for your review.

6/10 – Acceptable

Cindy

Points forts : Service et personnel
I liked the breakfast and staff. Good hotel.
Séjour de 2 nuits en février 2024
Quality Inn a répondu le 23 févr. 2024
Thank you for taking a moment to share your experience at Quality Inn. We’re proud to deliver great value to our guest, so we’re delighted that you found our hotel to be a nice stay. We hope you’ll visit us again soon.

10/10 – Excellent

Millie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 26 févr. 2024
Thank you for your stay and review..

6/10 – Acceptable

daniel

Points forts : Propreté, service et personnel
Other than a very worn out office chair, the room was just fine. $100 a night to crash next to the Interstate.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 19 févr. 2024
We’re so sorry to hear about your unfortunate experience with our computer chair We have shared your feedback with our team in order to improve in these areas.

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 19 févr. 2024
Thank you for taking a moment to share your experience at Quality Inn. We’re proud to deliver great value to our guests so we’re delighted that you found our hotel to be well priced. We hope you’ll visit us again soon.

6/10 – Acceptable

Jackie D

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We chose the Quality Inn because of the low cost compared to other hotels in the area, also the free breakfast. For the price, it was clean enough, nice enough, quiet enough, friendly staff. Our only complaint was that our smoke free room reeked of smoke. We were too tired upon arrival to ask for a different room so we just tolerated it, since we were only staying 1 night. The room definitely needed freshening. Other than that it was fine for the price.
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 14 févr. 2024
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

6/10 – Acceptable

Rachel

Voyage de couple
It was a convenient area
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 12 févr. 2024
Thank you for sharing a review of your recent experience.

10/10 – Excellent

Lawrence

Points forts : Propreté
Séjour de 1 nuit en février 2024
Quality Inn a répondu le 6 févr. 2024
Thank you for sharing a review of your recent experience.

10/10 – Excellent

Jamie

Voyage de couple
Points faibles : Service et personnel
The door does not deadbolt or lock, hole in tub and not sure what’s in the shower. The tv does not work either. Too tired to call and complain. Hopefully we get a rested night even with the issues. Paid way too much for this room. Very disappointed because staff were incredible at check in and lobby immaculate!
Séjour de 1 nuit en janvier 2024
Quality Inn a répondu le 1 févr. 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that. you were disappointed with the value of our Deadbolt, and tub. We aim to provide all of our guest with a high-quality experience, and we hope to see you again in the near future.

6/10 – Acceptable

Denise

Séjour de 1 nuit en janvier 2024
Quality Inn a répondu le 20 mars 2024
Thank you taking the time out to do a review.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Quality Inn a répondu le 1 févr. 2024
Thank you for the great review.

10/10 – Excellent

Aaron

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
QIR
That theres a quality inn that Quality Inn
Séjour de 1 nuit en janvier 2024
Quality Inn a répondu le 26 janv. 2024
Thank you for taking a moment to share your experience at Quality Inn. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

10/10 – Excellent

Samnang

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Quality Inn a répondu le 17 janv. 2024
Thank you for choosing us for Quality Inn. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to in the near future.

8/10 – Bien

Mike

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was comfortable,as clean as could be but some imperfections due to older and not maintained as well as could be
Séjour de 3 nuits en janvier 2024
Quality Inn a répondu le 10 janv. 2024
Thank you for choosing our hotel, and for taking the time to write a review.

4/10 – Médiocre

Terri-Ann

Voyage en famille
Points faibles : État et installations de l’hébergement
The flooring was coming up and my sister yrippped twice on the floor in room 108
Séjour de 1 nuit en janvier 2024
Quality Inn a répondu le 10 janv. 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.

8/10 – Bien

Tamara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The breakfast food was great. I appreciated the eggs and sausage and biscuits and gravy, for a hearty breakfast. Room was comfortable and quiet.
Séjour de 2 nuits en décembre 2023
Quality Inn a répondu le 10 janv. 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Quality Inn

2/10 – Terrible

Daryl

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Floors were coming up had to keep shoes on . Had people above us fighting and yelling banging on door's for 2 hours around 10 pm until midnight. Beds comfortable. Couldn't park in front of our room. No luggage rack for luggage, had to hand carry our luggage to room.
Séjour de 1 nuit en décembre 2023
Quality Inn a répondu le 4 janv. 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement.

2/10 – Terrible

mr francis traverse or mrs rose c traverse

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great
Séjour de 1 nuit en décembre 2023
Quality Inn a répondu le 4 janv. 2024
Thank you for sharing your rating of our hotel.

10/10 – Excellent

janet

Séjour de 1 nuit en décembre 2023
Quality Inn a répondu le 26 janv. 2024
Thank you for sharing a review of your recent experience.