Extérieur

Hampton by Hilton Birmingham Broad Street – Avis

3 out of 5
Hampton by Hilton Birmingham Broad Street
200 Broad Street, Cumberland House, Birmingham, England

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 740 avis sur 1568." "
Note de 8 – Bien, d’après 485 avis sur 1568." "
Note de 6 – Acceptable, d’après 179 avis sur 1568." "
Note de 4 – Médiocre, d’après 90 avis sur 1568." "
Note de 2 – Terrible, d’après 74 avis sur 1568." "

8,6/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Amer

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
hotel’s location is excellent in the city center and it’s convenient for travel purposes. It’s centrally located and close to transportation. Reception personnel were available and helpful
Séjour de 1 nuit en juin 2023
Arshad Jawed a répondu le 15 juin 2023
Hi Amer,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,Arshad JawedSenior Guest Service Manager

6/10 – Acceptable

Andrew

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Téléphones didn’t work, showers didn’t drain, room shook as fire doors slammed shut. Only 1 lift (of 4) stopped at car park. Staff very helpful.
Séjour de 2 nuits en septembre 2021

10/10 – Excellent

Nic

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Timothy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No complaints at all. Perfectly located for Symphony Hall, ICC and The Rep
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Huw

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good positioning
Séjour de 1 nuit en mai 2024

8/10 – Bien

Louise

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The hotel was in a great position to walk to the Utilita arena, it was easy to walk to shops and there were lots of bars and restaurants nearby. It was clean and quiet. The breakfast was lovely as were breakfast staff. The only thing that let it down were staff who didn’t know what they were doing in the hotel bar, we waited so long for a quick drink, but there were 4 staff and 3 customers, after 10 minutes we left and found a nice bar to go to next door
Séjour de 1 nuit en mai 2024

8/10 – Bien

Lukasz

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good. Easy access to city centre.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Adam

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect for business meetings on Broad Street with a quick visit to the shops on the Metro
Séjour de 2 nuits en mai 2024

8/10 – Bien

Helen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location for concerts in broad street location
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sian

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent hotel so convenient for everything
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Kalkidan

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Staff not nice poor facilities
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Andrew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed for one night lovely team and great room
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Catherine

Points forts : Propreté
Points faibles : Service et personnel
The staff at the hotel were really poor. The staff’s attitude was really terrible.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Mikela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love this hotel. Nice clean room, modern bathroom. Remote control of tv not working well but not big deal. Happy that I can park at this property. Breakfast starts at 7am so great for me as I was up, fed & out of the hotel by 8.30am. Centrally located for the Utilita Arena which meant I could walk there easily.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Charles

I left a jacket in room 1022 and I can’t get though to the hotel to ask them to put it aside for me to collect when I am next in Birmingham on 23/5/24
Séjour de 1 nuit en mai 2024

10/10 – Excellent

patricia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Cohen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, good breakfast and kind staff. Gym is small but did the job.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Charlotte

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is centrally located and likewise 5 minutes walk from the utilities arena (for gigs). The property is clean and tidy. Bedrooms have irons, ironing board, fridge facilities. Likewise the reception has a bar and breakfast facilities in the morning (with a variety of ingredients to chose from).
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Charlotte,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Sarah

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was convenient, staff were helpful and friendly
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Sarah,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Graham

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and comfortable room. Fiendly and helpful staff
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Graham,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Rachel

Points forts : Service et personnel
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Rachel,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

4/10 – Médiocre

CHARLES

Points forts : Service et personnel
Points faibles : Propreté
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Charles,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Sam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Central location with parking. Good price
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Sam,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 – Acceptable

Julie

Voyage de couple
Points forts : Service et personnel
It served our purpose - nothing wrong with it - it’s a high volume, value for money, no frills hotel
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Julie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Katie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fab stay, lovely staff and breakfast was amazing
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Katie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Yaroslav

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
Gute Lage in Zentrumsnähe. Ziemlich gutes Frühstück. Leider muss man für den Parkplatz extra bezahlen.
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Yaroslav,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Tony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were friendly, the room was very nice, and the breakfast was great as was the price. I will stay again.
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Debra

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A five minute walk from the hotel. There is a canal with lots of eateries shops pubs steakhouses where you can spend the whole day and just relax. Looking at the water. Really lovely. It’s about a 20 minute walk to Birmingham town centre, the hotel is very convenient, reasonably priced and also includes free breakfast.
Séjour de 2 nuits en mai 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Debra,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Carl

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a lovely stay.
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Carl,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Janeis

Voyage de couple
Points forts : Propreté
My expectations of the brand was obviously too high as I felt a bit let down by what I had received I presumed the Hilton was an up market brand
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Janeis,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Clare

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location for NIA and walking distance to explore Birmingham. Hotel clean, Staff friendly and helpful. Would recommend and stay again
Séjour de 2 nuits en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Clare,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 – Terrible

Bally

Voyage d’affaires
Points faibles : Service et personnel
Very noisy , had people knocking on door at night and banging on walls . Unfriendly staff at desk very arrogant . Felt very let down
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Bally,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with senior management. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ideally placed for nightlife if that is what your stay is for, otherwise great all round
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Robert,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Jamie Lee

Points forts : Propreté, état et installations de l’hébergement
Brilliant stsy
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Jamie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Mrs Angela

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay , thank you 😊
Séjour de 2 nuits en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Angela,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Olivia

Room was extremely clean. Great facilities. Staff were amazing especially Lee on reception. Definitely stay there again.
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Olivia,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Joseph,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Sharon

Voyage de couple
Points forts : Commodités
Parking was a bit tricky as there were no spaces when we arrived and half car park cones off. Breakfast was perfect plenty of choice more than enough to eat Room was clean and tidy Staff weee helpful and polite
Séjour de 1 nuit en mai 2024
Arshad Jawed a répondu le 9 mai 2024
Hi Sharon,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Pamela

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Arshad Jawed a répondu le 4 mai 2024
Hi Paul,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Steve

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ideally placed for exploring the city centre, good parking and excellent service!
Séjour de 2 nuits en avril 2024
Arshad Jawed a répondu le 30 avr. 2024
Hi Steven,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Alister

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Arshad Jawed a répondu le 30 avr. 2024
Hi Alister,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 – Terrible

Tiona

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 30 avr. 2024
Hi Tiona,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Debbie

Friendly staff, good room and food
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 28 avr. 2024
Hi Debbie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Gary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy parking which was £12 which is about as expected for inner city hotel parking. Slap bang on Broad Street with lots of pubs and curry houses nearby. Easy short walk to Utilita Arena. We stayed a Saturday night and despite being on the 15th floor the bass and vibration from the nightclub beneath the hotel was going strong at 1am. Breakfast had a good selection.
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 28 avr. 2024
Hi Gary,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Felicetta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 28 avr. 2024
Hi Felicette,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 – Bien

Tony

Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 28 avr. 2024
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Ahlun

Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 16 mai 2024
Hi Ahlun,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Sean

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean and spacious rooms , close to theatre and entertainment areas. Breakfast included which was excellent too.
Séjour de 1 nuit en avril 2024
Arshad Jawed a répondu le 16 avr. 2024
Hi Sean,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 – Excellent

Kenichiro

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All good in a basic way.
Séjour de 1 nuit en février 2024
Arshad Jawed a répondu le 16 avr. 2024
Hi Kenichiro,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street