[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Garner Hotel Birmingham South East by IHG Travelers find a perfect balance between peaceful garden escapes and productive business meetings at this Birmingham hotel's thoughtfully designed spaces ![Garden](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/dfbc3951.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/e9031dd2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/45353d65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/649537fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/bdaf9c12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bridge House Hotel in Birmingham's center offers a quiet garden retreat and conference facilities. Enjoy cooked-to-order breakfasts, in-room WiFi, and multilingual staff assistance. 6.8 ## Popular amenities - - Breakfast available - Bar - 24/7 front desk - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=900932&PinnedHotelID=900932&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/da261acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 1 Twin Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/da261acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed (Cosy) ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/a88b4900.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 2 Twin Beds ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/da261acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/819036c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Twin Bed (Cosy) ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 1 - 1 Twin Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/a88b4900.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 2 Twin Beds ![Premium Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/ae9b91aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Double Bed ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/901000/900932/819036c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Cosy) ### Highlights Heating Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker Daily housekeeping Wardrobe or closet - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Daily full breakfast (GBP 15 per person)](https://images.trvl-media.com/lodging/98000000/97240000/97234700/97234604/6f3ef1c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Coventry by IHG Coventry - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 164 reviews CA $119 CA $143 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Birmingham-Hotels-Hotel-Indigo-Coventry.h97234604.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=1e90fce7-f510-42a0-bb17-784b54e6b33b&top_cur=CAD) Ad ![Lunch and dinner served](https://images.trvl-media.com/lodging/1000000/560000/551500/551405/8cc6fe6f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Coventry Centre Coventry - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 921 reviews CA $92 CA $111 total includes taxes & fees Oct 10 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Bridge-House-Hotel.h900932.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Bridge-House-Hotel.h900932.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.44942%2C-1.82009&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a-mETa-9wl1yQ2cIISr80yRGiYo=) 47-49 Sherbourne Rd, Acocks Green, Birmingham, England, B27 6DX #### What's nearby - Bullring & Grand Central - 10 min drive - 7.8 km - The Mailbox - 10 min drive - 8.1 km - National Exhibition Centre - 11 min drive - 9.0 km - Utilita Arena Birmingham - 12 min drive - 9.1 km - University of Birmingham - 13 min drive - 7.6 km #### Getting around - Birmingham Acocks Green Station - 1 min walk - Shakespeare Line Warwick Road Station - 3 min drive - Birmingham Airport (BHX) - 24 min drive #### Restaurants - ‪Big John's - ‬2 min walk - ‪The Spread Eagle - ‬6 min walk - ‪Caspian Pizza - ‬7 min walk - ‪Greggs - ‬6 min walk - ‪Perios - ‬8 min walk ## About this property ### Garner Hotel Birmingham South East by IHG Hotel near The Mailbox Located close to Bullring & Grand Central and Birmingham Cathedral, Garner Hotel Birmingham South East by IHG provides a shopping mall on site, a garden, and a bar. In addition to conference space and a restaurant, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby - Multilingual staff, a banquet hall, and smoke-free premises - A 24-hour front desk and 2 meeting rooms Room features All 51 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and room service. Other conveniences in all rooms include: - Bathrooms with bathtubs and free toiletries - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/7000000/6180000/6172700/6172621/b3b843e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Birmingham Centre Birmingham City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 1,334 reviews CA $59 CA $70 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6172621&PinnedHotelID=6172621&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1670000/1669300/1669224/7870a5b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Birmingham Star City by IHG Nechells - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,006 reviews CA $79 CA $94 total includes taxes & fees Oct 19 - 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Free WiFi - Restaurant - Gym - Breakfast available 8.4 Very good 1,000 reviews CA $96 CA $116 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=5088811&PinnedHotelID=5088811&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12500/12497/6797bf66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Britannia Hotel Birmingham New Street Station Birmingham City Centre - Free WiFi - 24/7 front desk 5.6 1,010 reviews CA $71 CA $85 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=12497&PinnedHotelID=12497&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (GBP 5 per day) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.95 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Shopping mall ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 2 meeting rooms - 732 square feet of conference space ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible restaurant ### More - 1 building - 2 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service ### More - Desk - Heating - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: GBP 15 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: GBP 15 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately GBP 12.95 per person - Uncovered self parking fee: GBP 5 per day - Early check-in fee: GBP 15 (subject to availability) - Late check-out fee: GBP 15 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Birmingham Airport/NEC Quality Airport/NEC Quality Birmingham Airport/NEC Quality Hotel Airport/NEC Quality Hotel Birmingham Airport/NEC Quality Hotel Birmingham South NEC Quality Hotel NEC Quality Birmingham South NEC Quality NEC Sure Hotel Best Western Birmingham South Sure Best Western Birmingham South Sure Best Western Birmingham Bridge House Hotel Hotel Bridge House Hotel Birmingham Bridge House Hotel Hotel Birmingham Sure Hotel by Best Western Birmingham South ## Frequently asked questions ### Is Garner Hotel Birmingham South East by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Garner Hotel Birmingham South East by IHG? > Self parking is available for GBP 5 per day. ### What time is check-in at Garner Hotel Birmingham South East by IHG? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 15 (subject to availability). ### What time is check-out at Garner Hotel Birmingham South East by IHG? > Check-out is at 11 AM. Late check-out is available for GBP 15 (subject to availability). ### Where is Garner Hotel Birmingham South East by IHG located? > Located in Acocks Green, this hotel is within 6 mi (10 km) of The Mailbox, Victoria Square, and Birmingham Botanical Gardens. University of Birmingham and Bullring & Grand Central are also within 6 mi (10 km). Birmingham Acocks Green Station is only a 2-minute walk and Shakespeare Line Warwick Road Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Garner Hotel Birmingham South East by IHG Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.4 Location ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 63 8 - Good 130 6 - Okay 102 4 - Poor 49 2 - Terrible 32 ### 10/10 Excellent #### Noelle Sep 19, 2025 Liked: Cleanliness Enjoyed the hotel ##### Noelle Stayed 2 nights in Sep 2025 ### 8/10 Good #### Mumtaz Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice and local hotel to where i had to go ##### Mumtaz Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ian Dec 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good service at reception and in the restaurant and at breakfast. ##### Ian Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Stuart Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was brilliant by staff very welcoming and nice. ##### Stuart Stayed 1 night in Jan 2025 ### 8/10 Good #### Martin Oct 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Some aspects of the hotel are a bit dated but clean, well maintained and comfortable enough. ##### Martin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Sarah Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Near airport stay We stayed here as a one night stop before an early departure for Birmingham airport. The place was very functional and had a spacious car park at the rear. We didn’t have time to try their breakfast ##### Sarah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jeff Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very comfortable stay. Excellent value for money. Peaceful, well equipped room, good parking. Will return again the next time I’m working in Solihull. ##### Jeff Stayed 1 night in Jan 2025 ### 10/10 Excellent #### COLLETTE Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Basic hotel with clean and comfortable room. Good value for money. We did not eat in the restaurant but the menu was on the check in desk and I had a quick look and the prices seemed very reasonable. ##### COLLETTE Stayed 1 night in Oct 2024 ### 8/10 Good #### Kirsty Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Very clean hotel, lovely little room. Everything worked perfectly and it was nice and warm. Could have done with an extra pillow as there were only three, but otherwise very pleasant stay. Would highly recommend for a trip to Birmingham as it is right next to the train station, but you wouldnt know as you couldnt hear the trains from the room ##### Kirsty Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Man Cho Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i ##### Man Cho Stayed 1 night in Jan 2025 ### 6/10 Okay #### Paul Oct 20, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The one thing that let's the hotel down was we had to dine out the three nights we were there no dranght beer avaliable and the bottle offering was poor. I would think the meals would be good as the breakfast we fantastic for the price we paid for our stay. ##### Paul Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Akua Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was just quite enough for me ##### Akua Stayed 6 nights in Sep 2024 ### 6/10 Okay #### sandra Jan 20, 2025 Liked: Cleanliness, staff & service, room comfort #### Fairly decent stay it was a decent room fairly clean only issue i had was that the water pump is extremely loud i was woken up at 6am when someone in one of the rooms above was showering other than this it was a decent stay fairly priced for the accommodations i paid %% quid for a twin room for one night ##### sandra Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller Jan 19, 2025 Disliked: Cleanliness, property conditions & facilities #### Meh Very meh. Found it very cold, until I found out I could turn the radiator on, then it got way too warm. Car park felt quite unsafe. You could hear every sound in the hotel. Decor was dated but fine. Check-in and check out was very quick. ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Irene Oct 17, 2024 Liked: Cleanliness, staff & service, room comfort #### Overnight Our one night stay was fine room quite small and difficult to move around. But it was clean and the beds comfortable Bathroom was in desperate need of repair the bath panel was all broken but the shower worked well and it was all very clean We found the staff to be very welcoming and the breakfast chef was very good and cooked us fresh breakfast even thos we were late ##### Irene Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Gemma Feb 22, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Filthy run down hotel The whole place is filthy, the bed was clean which was a saving grace as we only needed thr rook for a few hrs before a flight, wooden fixtures rotting and falling apart, writing and marks on wall of room, carpets were absolutely filthy, bathroom the same. Avoid ##### Gemma Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Andrew Feb 22, 2025 Disliked: Property conditions & facilities, room comfort #### Very very budget, would not use again. The room was very small with a bad carpet stain and smell of smoke. The bathroom was so tiny I could barely use it. The hot water came out very hot but heavy brown with rust. The toilet did not flush properly, bed was cheap and smelly, very uncomfortably. Would not recommend. ##### Andrew Stayed 1 night in Jan 2025 ### 6/10 Okay #### Michael Oct 4, 2024 Dated ##### Michael Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Steve Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was small but clean with window to the front. Clean bathroom with nice shower. Easy parking. Hotel is next to a railway station with trains in to the city but on the Sunday I was there, the last train was around 6pm. Didn’t try any food. It’s a short walk to a high street with Costa, Wetherspoons etc. Asked if late checkout was possible, was offered an extra hour for no charge. Staff were friendly and helpful. Hotel is very good for the price. ##### Steve Stayed 1 night in Sep 2024 ### 6/10 Okay #### Mark Sep 15, 2024 Liked: Room comfort #### Cheap and Cheerful. The overall condition of the Hotel is a little bit run down and tired. It could do with some TLC and redecoration. On our first morning there was no hot water for a shower. However this was rectified promptly once we reported this to the staff. Also between the two of us (in a twin room), for 2 nights it only cost 67.50 each, so not too bad. ##### Mark Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Andy Oct 28, 2024 Disliked: Property conditions & facilities Good size carpark and it's free to use. Quick check on all information given. Room was up a flight of stairs, no lift available. The room was a good size for a single person. The bed was very very soft which I'm not a fan of!! Shower was good Wifi ok For the price I paid it definitely was not worth that amount! Location next to the train station and center, lots of nice walks close by. Not sure if I would stay again unless it was cheaper! And a firmer bed too !!! ##### Andy Stayed 1 night in Oct 2024 ### 4/10 Poor #### Imdad Jul 22, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not very happy Pretty upset as I booked it for my parents and they had a rough time. They complained of bugs and insects and had to order a spray to get rid of them. The beds are not in the best condition and it’s a very tired looking place. ![](https://a.travel-assets.com/ugc/hotel-reviews/E752609A7CB4ED4C7B378CA5522DBD0E5DD28B281721682555189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7CC8C2A9F3FFCC985BB5B87EB93F1DCD7E576A211721682554719.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Imdad Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Michael Sep 20, 2024 Disliked: Staff & service, amenities We informed the hotel that we would be arriving back from Turkey at 04.00am and asked for the correct dates to book. They told me to book the 18th and 19th and that it wouldn't be a problem checking in early. So that's what I did. After a 4 hour flight back to the UK we drove to the hotel at 05.00. The person at the reception desk said he had no record of the booking. He then checked for the next day and our booking was there. He then initially told me wife and I that we could not book in early and that we should have booked the previous day, but if we did that we would have to vacate the room at 11.00am. We needed longer than that as we were both exhausted. Eventually, after realising that he was really starting to annoy me, he agreed to give us a room, but we would have to vacate by 2.00pm. I also had to agree to pay a late check out fee. My wife and will never go to that hotel again. They were so unhelpful. The room was basic. Tiles were missing of the bath panel and the wardrobe was like something out of Narnia. ##### Michael Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kaiser Feb 19, 2025 Liked: Room comfort ##### Kaiser Stayed 1 night in Jan 2025 ### 8/10 Good #### Tony Jan 8, 2025 Liked: Cleanliness, staff & service, room comfort ##### Tony Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)