Title: Delta Hotels by Marriott Birmingham - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Delta Hotels by Marriott Birmingham Hotel with a restaurant, 3-minute walk to Broad Street ![Meeting facility](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/5d02b599.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/64fd7891.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/26408c4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/4a770bde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/w4000h2662x0y0-7f733007.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Delta Hotels by Marriott Birmingham offers an urban sanctuary with its garden and terrace in central Birmingham. Guests enjoy British dishes at The Brew Bar Lounge, free in-room WiFi, and a 24-hour gym. This eco-certified property is near Utilita Arena. 8.8 Excellent ## Popular amenities - - - - Parking available - Bar - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=536506&PinnedHotelID=536506&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Family Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/bf599723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds, Non Smoking 8.8 Excellent 5 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Smart TV Pillow menu Premium bedding Separate bedroom Separate sitting area Air conditioning Connecting/adjoining rooms available Rollaway/extra beds (free) Pillow menu Pillowtop mattress - 269 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/36ae1c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking 10.0 Exceptional 11 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Pillow menu Premium bedding Separate bedroom Pillowtop bed Separate sitting area Air conditioning Connecting/adjoining rooms available Pillow menu Pillowtop mattress Premium bedding - 247 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/w4000h2662x0y0-7f733007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 7.6 Good 5 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Pillow menu Premium bedding Separate bedroom Pillowtop bed Separate sitting area Air conditioning Connecting/adjoining rooms available Pillow menu Pillowtop mattress Premium bedding - 312 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 Bedroom, Non Smoking | Living room](https://images.trvl-media.com/lodging/1000000/540000/536600/536506/3c7b0737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Pillow menu Sofa bed Pillowtop bed Premium bedding Separate sitting area Air conditioning Connecting/adjoining rooms available Pillow menu Pillowtop mattress Premium bedding - 484 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Lunch and dinner served](https://images.trvl-media.com/lodging/1000000/560000/551500/551405/8cc6fe6f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Coventry Centre Coventry - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 946 reviews CA $96 CA $115 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Birmingham-Hotels-Ibis-Coventry-Centre.h551405.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=9caee5df-c707-48d1-83ca-e7adfe30f5c8&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/7000000/6180000/6172700/6172621/0c0cc753.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis budget Birmingham Centre Birmingham City Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.4 Good 1,336 reviews CA $64 CA $77 total includes taxes & fees Nov 23 - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $94 CA $113 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Birmingham-Hotels-Holiday-Inn-Express-Walsall-M6J10.h1823679.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=9caee5df-c707-48d1-83ca-e7adfe30f5c8&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Birmingham-Marriott-Hotel.h536506.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Birmingham-Marriott-Hotel.h536506.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.47209%2C-1.91942&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V_Zi-FiTuIbHBOA0NL3AsbQfLmY=) 12 Hagley Road, Five Ways, Birmingham, England, B16 8SJ #### What's nearby - Broad Street - 3 min walk - 0.3 km - Utilita Arena Birmingham - 10 min walk - 0.9 km - The Mailbox - 13 min walk - 1.2 km - O2 Academy Birmingham - 19 min walk - 1.7 km - Bullring & Grand Central - 3 min drive - 2.0 km #### Getting around - Edgbaston Village Station - 5 min walk - Birmingham Five Ways Station - 7 min walk - Birmingham Airport (BHX) - 31 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪La-Pop! - ‬4 min walk - ‪West 12 - ‬1 min walk - ‪Five Guys Birmingham Five Ways - ‬6 min walk - ‪Domino's Pizza - ‬6 min walk ## About this property ### Delta Hotels by Marriott Birmingham Upscale hotel near Broad Street Located close to Utilita Arena Birmingham and Symphony Hall, Delta Hotels by Marriott Birmingham provides a terrace, a garden, and dry cleaning/laundry services. The on-site British cuisine restaurant, The Brew Bar Lounge, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, express check-in, and wedding services - Concierge services, smoke-free premises, and a front-desk safe - Guest reviews say great things about the helpful staff and location Room features All 104 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and shower/tub combinations - 49-inch Smart TVs with premium channels - Wardrobes/closets, separate sitting areas, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Daily buffet breakfast (GBP 16.95 per person)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/f8554111.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Birmingham City Centre by IHG Birmingham City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,058 reviews CA $90 CA $116 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/790000/789100/789053/d37fc974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Royal Hotel Birmingham Birmingham City Centre - 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Free WiFi 8.8 Excellent 1,022 reviews CA $138 CA $165 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=7733742&PinnedHotelID=7733742&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/849500/849455/9c43e56a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Birmingham Brindley Place Birmingham City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,035 reviews CA $108 CA $130 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=849455&PinnedHotelID=849455&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5088900/5088811/37340864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clayton Hotel Birmingham Birmingham City Centre - Free WiFi - Restaurant - Gym - Breakfast available 8.4 Very good 1,003 reviews CA $117 CA $141 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5088811&PinnedHotelID=5088811&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (GBP 15 per day) - Wheelchair-accessible parking available ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person - A bar/lounge - A restaurant ### Restaurants on site - The Brew Bar Lounge ### Things to do - 24-hour gym ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Doorbell and phone notification - Elevator (60 inch wide door) - Front entrance ramp - Grab bar in shower (39 inches high) - Lever door handles - Thin carpet in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Built in 2000 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 49-inch smart TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 20 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per accommodation, per day We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately GBP 18.50 per person - Fee for in-room wired internet: GBP 9 per day (rates may vary) - Self parking fee: GBP 15 per day - Pet fee: GBP 30 per pet (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: GBP 20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Birmingham Marriott Marriott Birmingham Marriott Hotel Birmingham Birmingham Marriott Hotel Birmingham Marriott Hotel Delta Hotels by Marriott Birmingham Hotel Delta Hotels by Marriott Birmingham Birmingham Delta Hotels by Marriott Birmingham Hotel Birmingham ## Frequently asked questions ### Is Delta Hotels by Marriott Birmingham pet-friendly? > Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Delta Hotels by Marriott Birmingham? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Birmingham on Nov 16, 2025 start from CA $107.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Birmingham-Hotels-Birmingham-Marriott-Hotel.h536506.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Delta Hotels by Marriott Birmingham? > Self parking is available for GBP 15 per day. ### What time is check-in at Delta Hotels by Marriott Birmingham? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Delta Hotels by Marriott Birmingham? > Check-out is at noon. ### Where is Delta Hotels by Marriott Birmingham located? > Located in Edgbaston, this hotel is within a 15-minute walk of Broad Street, Utilita Arena Birmingham, and Symphony Hall. The Mailbox and University of Birmingham are also within 1 mi (2 km). Edgbaston Village Station is 5 minutes by foot and Five Ways Tram Stop is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Delta Hotels by Marriott Birmingham Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Amenities ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 124 8 - Good 47 6 - Okay 22 4 - Poor 6 2 - Terrible 8 ### 10/10 Excellent #### Carol Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a really good stay would highly recommend ##### Carol Stayed 1 night in Dec 2024 ### 6/10 Okay #### Harpreet Sep 13, 2025 Liked: Cleanliness, staff & service, amenities The hotel was very clean and the staff were helpful. However, the neighbourhood felt unsafe at night, and some basic amenities were missing—such as no power socket in the bathroom and a non-functional TV that was not fixed despite requests. ##### Harpreet Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### CANDACE Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend in Birmingham Amazing. Clean, great breakfast and nice staff. A pleasant stay ##### CANDACE Stayed 3 nights in Mar 2025 ### 8/10 Good #### P Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location to explore central Birmingham, very good standards of cleanliness & comfort. ##### P Stayed 1 night in Mar 2024 ### 8/10 Good #### Maria Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely suite! Real king size bed, very comfortable. Spacious sitting area, bright natural light. Only drawback was underperforming A/C in main bedroom. Staff was quick to provide portable fans when repair wasn’t available. Would recommend! ##### Maria Stayed 3 nights in May 2025 ### 2/10 Terrible #### Ornella Jul 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The room had a leak in the roof from the AC which the staff was well aware when we asked to have our room moved. At p ##### Ornella Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Michael Nov 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good quality hotel in a central location. Car parking a bit marginal on capacity but location constrained. ##### Michael Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Lynne Aug 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Particularly lovely main reception staff ##### Lynne Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jonathan Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy stay Our room was excellent. Good service and helpful staff. Really enjoyed our stay. Was unaware we would be charged for parking though. ##### Jonathan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### S Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable stay. Breakfast and restaurant meals excellent. Room very clean. ##### S Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### WADDAH Aug 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was excellent ##### WADDAH Stayed 1 night in Aug 2023 ### 10/10 Excellent #### martin Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great service and very polite on arrival, the only thing there would be was the breakfast was a little dry and empty in which we had to keep asking to be topped up, but apart from that it was a great hotel! ##### martin Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Spencer Mar 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff Very courteous staff at check-in. Room was clean and well equipped. Again staff pleasant at check-out. Unfortunately we were only in the hotel for a few hours overnight and so were unable to experience any of the hotels other services." ##### Spencer Stayed 1 night in Mar 2024 ### 6/10 Okay #### Delinda Aug 26, 2023 Liked: Cleanliness Disliked: Room comfort #### Nice hotel Nice hotel , food very expensive and we had issues with the air con not keeping the room cool and a group making noise all night and we were unable to get hold of reception staff ##### Delinda Stayed 1 night in Aug 2023 ### 6/10 Okay #### Mildred Mar 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel itself is good. Bedroom is alright. For the amount of money I paid, I say it's not worth it. Considering that breakfast is not included and had to pay extra. ##### Mildred Stayed 1 night in Mar 2024 ### 8/10 Good #### Matthew Dec 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The room had everything you need, iron, hairdryer, quick and easy to connect wifi. The only minor negative was the lack of plugs. There were no usable plugs by the bed, in my room anyway. Location is fantastic. Breakfast was very good. Decent quality and selection. I was surprised that my room wasn’t made up after the first night. Was i forgotten? Do you have to request this? I don’t know, but I would expect it from a hotel of this calibre. Overall a decent hotel ##### Matthew Stayed 2 nights in Nov 2023 ### 8/10 Good #### Stephen Jul 28, 2023 Liked: Staff & service Disliked: Property conditions & facilities Despite having had a recent refurbishment, the hotel still looks as though it could do with a complete refit. The stairwell was having work done and was very messy with no signs to advise customers to avoid using it. The electric car charging points are temperamental and there are only two of them. ##### Stephen Stayed 1 night in Jul 2023 ### 4/10 Poor #### Hani Nov 13, 2023 Disliked: Staff & service, amenities, property conditions & facilities Over rated, expensive, poor service. Not 5 stars hotel by any standard. Heating is not working. I report that . They have done nothing apart from adding electric heater. We arrived early , the rooms were free by they want £10 per hour. I travel a lot and never hear about such charges. Never again ##### Hani Stayed 5 nights in Nov 2023 ### 4/10 Poor #### Anthony Jan 12, 2024 Disliked: Property conditions & facilities I’ve been staying at this hotel for years, unfortunately on this occasion the heating in the room wasn’t working and although I tried calling reception in the evening numerous times I couldn’t get through. Ended up sleeping in my hoodie and was frozen through the night and didn’t sleep very well. I did mention this to the receptionist on check out and I was given complimentary parking and offered breakfast ( which I didn’t take as wasn’t feeling great ) looking back on this experience it’s pretty bad. ##### Anthony Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Miss Chelsea Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities The suite was very well presented. Clean, with good provisions. Breakfast was very good too. ##### Miss Chelsea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Liz Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfortable room. Staff are all really friendly and helpful. ##### Liz Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sadiq Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel in a great location with very good stuff ##### Sadiq Stayed 3 nights in Sep 2025 ### 8/10 Good #### GAVIN Sep 20, 2025 Liked: Cleanliness, staff & service, amenities This hotel has changed considerably over the years. The rooms are large but they have been modernised with not so salubrious furniture. The rooms are quite noisy, I often heard people talking in the hallway which kept me awake. There is no restaurant; just a breakfast area and bar service for meals served to your table. The service from the staff was very professional and efficient. The hotel is not in the centre; it is approximately 40 minutes walk to the shopping centre. It’s a nice hotel but the modernisation has ruined it, it used to be very traditional and elegant. ##### GAVIN Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hsin yu Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable distance from event places, and the staff were really helpful. ##### Hsin yu Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bilali Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### Bilali Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)