Service was superb; every staff member was very friendly and accommodating and this was to me the best part of my stay. There is no tv/phone in the rooms but we can easily make requests to the front desk via WhatsApp. Because it is a glamping concept with many tents very close together, it is noisy at night so be sure to bring earplugs if you are a light sleeper. The beds were very comfortable, bathroom and shower were enjoyable, and we liked the small patio area outside our door too. The resort is unfortunately quite isolated so we had to depend on the resort's taxi service, which was very expensive. However, the drivers were excellent as well and we made a lot of friends over our 3 day stay. I highly recommend the cable ski at Treasure Bay!