6/10 – Acceptable
M. Michele F., Sunbury, Vic Australia
4 oct. 2023
Points faibles : Propreté
Great house but cleaning required
Team was easy to contact. Key collection was ok. Would have been better if the keys were at the property.
We arrived at the property and were amazed. We walked into the house and loved the view immediately. As it was a long drive. We decided to get a drink. Went to grab a glass to noticed they were dirty. Glasses were also sitting on this concrete floor. Very strange and unsanitary. Above the glasses were the coffee cups and they were also dirty. I started inspecting the place and it did not have a good first impression. The diswasher was full. Some glasses had water in them and dishes were dirty. Same goes for the cutlery and plates in the cupboard. Spider webs everywhere. The couch was big and looked so comfy. It would have been much better if it was not dirty. The throw also was dirty and old. It even had a big hole through it. The other ones in the basket were also dirty. For the price, this property should have been cleaned prior to guest arrival.
So i started my supposed to be "relaxed" long weekend by cleaning dishes, wiping down surfaces and removing spider webs. The next morning, i washed 2 of the throws so we could use them. The placed looked like people lived there. Presentation not the best for such a beautiful place. Guests would book places like this to leave their home and relax. No one wants to go away and start their trip by cleaning someone else's place when they paid pretty decent money to stay there. Please clean.
Overall, ok
M. Michele F.
Séjour de 2 nuits en septembre 2023