Title: - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Bewdley The Heath Hotel Hotel with free parking, near West Midland Safari Park ![Indoor pool](https://images.trvl-media.com/lodging/1000000/40000/34400/34328/a857ebe4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/40000/34400/34328/24b395c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Privilege, Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/40000/34400/34328/7aaf986e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/40000/34400/34328/ba8ab01d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/40000/34400/34328/5ad8dd39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the best of Worcestershire at Mercure Bewdley The Heath Hotel, where you can unwind in the sauna or steam room and indulge in a rejuvenating massage. Enjoy Italian cuisine at THE COURT restaurant, take a dip in the indoor pool, or relax on the garden terrace with free newspapers and WiFi. 7.4 Good ## Popular amenities - Gym - Bar - Pool - 24/7 front desk - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34328&PinnedHotelID=34328&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBewdley-Hotels-Mercure-Bewdley-The-Heath-Hotel.h34328.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBewdley-Hotels-Mercure-Bewdley-The-Heath-Hotel.h34328.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.38312%2C-2.29381&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oIRh31BTd3DJBxjTR7dJsYa2c8I=) Habberley Road, Bewdley, England, DY12 1LA #### Getting around - Bewdley Station - 9 min drive - Birmingham Airport (BHX) - 57 min drive ## About this property ### Mercure Bewdley The Heath Hotel Property highlights Close to West Midland Safari Park, Mercure Bewdley The Heath Hotel provides a terrace, a garden, and a hair salon. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site Italian cuisine restaurant, THE COURT, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks like: - An indoor pool and a children's pool - Free self parking - English breakfast (surcharge), tennis courts, and express check-out - Express check-in, free newspapers, and a front-desk safe Room features All guestrooms at Mercure Bewdley The Heath Hotel feature comforts such as 24-hour room service, in addition to amenities like free WiFi. More amenities include: - Bathrooms with deep soaking tubs and free toiletries - LED TVs with digital channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Free self parking on site ### Food and drink - English breakfast available for a fee: GBP 13.95 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - THE COURT - The Court Bar and Terrace ### Things to do - Children's pool - Gym - Indoor pool - Sauna - Steam room - Tennis ### Family friendly - Children's pool - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Contactless check-in available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 13.95 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Mercure Kidderminster Kidderminster Hotel Mercure Kidderminster Mercure Hotel Mercure Hotel Kidderminster Mercure Kidderminster Bewdley Mercure Bewdley Heath Hotel Mercure Kidderminster Hotel Bewdley Bewdley Ramada Mercure Kidderminster Hotel Bewdley, Worcestershire Ramada Bewdley Mercure Kidderminster Ramada Hotel Kidderminster Mercure Heath Hotel Mercure Bewdley Heath Mercure Heath Mercure Bewdley The Heath Mercure Bewdley The Heath Hotel Hotel Mercure Bewdley The Heath Hotel Bewdley Mercure Bewdley The Heath Hotel Hotel Bewdley ## Frequently asked questions ### Does Mercure Bewdley The Heath Hotel have a pool? > Yes, this property has an indoor pool and a children's pool. ### Is Mercure Bewdley The Heath Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Mercure Bewdley The Heath Hotel? > Self parking is free at this property. ### What time is check-in at Mercure Bewdley The Heath Hotel? > Check-in start time: 3:00 PM; Check-in end time: noon. ### What time is check-out at Mercure Bewdley The Heath Hotel? > Check-out is at 11:00 AM. ### Where is Mercure Bewdley The Heath Hotel located? > Situated in Bewdley, this hotel is within 1 mi (2 km) of Bewdley Pines Golf Club and West Midland Safari Park. Bewdley Museum and Kidderminster Street Market are also within 3 mi (5 km). Bewdley Station is 22 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Bewdley The Heath Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 111 8 - Good 146 6 - Okay 87 4 - Poor 44 2 - Terrible 22 ### 7.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.2/10 Amenities ### 7.0/10 Property conditions & facilities ### 8/10 Good #### Darren Oct 30, 2020 Liked: Staff & service, room comfort #### Nice hotel close to West Midlands Safari Park Great hotel for the price! For a family visit to West Midlands Safari Park! Only thing that let it down was the room was a bit dusty and the exterior of the hotel needs a bit of maintenance. The WhatsApp bar service was great! Staff very helpful and friendly. ##### Darren Stayed 2 nights in Oct 2020 ### 4/10 Poor #### Verified traveller Oct 27, 2020 Disliked: Cleanliness, property conditions & facilities #### Not a 4 star hotel. Poor room conditions, very damp in need of some urgent decor. Bar and restaurant both closed, overpriced drinks and food served in a cold and dull surrounding, all done by 1 staff member. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 4/10 Poor #### Verified traveller Oct 9, 2020 Disliked: Cleanliness, property conditions & facilities Needs refurbishing and deeper cleaning. ##### Verified traveller Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Richard, West Yorkshire Sep 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel are doing very well to keep people safe. Easy checkin/out and although there are no public food and drink, other than the outside patio, they provide everything for your room. Even cutlery, plates etc should you have food delivered in. ##### Richard Stayed 1 night in Sep 2020 ### 2/10 Terrible #### Verified traveller Sep 6, 2020 Liked: Staff & service Disliked: Cleanliness The room was awful, wallpaper coming off the walls and mould in the bathroom, for a 4\* hotel that is horrendous ##### Verified traveller Stayed 2 nights in Sep 2020 ### 6/10 Okay #### Verified traveller Sep 5, 2020 We enjoyed ourselves. Perhaps suffering from Covid restrictions. No ‘drinks machine’; but there was a kettle. Lovely hot bath. Needs refurbishment. ##### Verified traveller Stayed 1 night in Sep 2020 ### 8/10 Good #### AndyJones Aug 29, 2020 Liked: Cleanliness, staff & service, amenities Great location for the Safari park which is why we chose it . Great value for money and good Covid 19 precautions. We had room service and the pizzas were excellent ! The room overall could do with an update when possible but we enjoyed our stay ##### AndyJones Stayed 3 nights in Aug 2020 ### 8/10 Good #### John Aug 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Check in fine. One way system in place but disappointed to see that people ignore it and staff didn't say anything. Room very pleasant, clean and comfortable. Things I was less impressed with; it said on all the info I was sent and in the room that breakfast box could be ordered over the phone and delivered - it transpired that one had to go to reception to order it and to pick it up. At checkin we were told that rooms would not be serviced due to Covid 19 precautions but fresh supplies of soap, tea, coffee would be left outside our room - it wasn't and we ran out of some things. Meals could be ordered from room service - we rang and rang and rang but nobody ever answered. In the end, went down and ordered from reception; under the circumstances, the meals provided were extremely good but I thought expensive. Overall, bearing in mind the current situation, it was an enjoyable and pleasant stay. ##### John Stayed 2 nights in Aug 2020 ### 8/10 Good #### Thomas Aug 17, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### New World Order Weird times and all that... Hotel is handy and plenty of parking. Have no idea why the bar and restaurant are closed when every other bar and restaurant is open. It was 30 degrees outside and I asked for ice to keep water cool, would have been easier to borrow the crown jewels for the week! A little foresight would go a long way ##### Thomas Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Umair, Cheshunt Aug 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay. Especially if you are visiting the park. ##### Umair Stayed 1 night in Aug 2020 ### 4/10 Poor #### Kim Aug 12, 2020 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Fawlty Mercure Oh dear this Hotel made fawlty Towers look llike the Ritz. Arrived at 4pm ciuld not get into room as not cleaned. Got in 5.45pm but room untidy after cleaning - only two staff on. 1cleaner 1 recepionist.- really really disappointing and need full apolgy not just a bottle of wine!! ##### Kim Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Aug 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Great location next to the Safari Park. Room service was excellent. Had a minor issue with payment but was resolved quickly and professionally. Overall great value for money! ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Michelle Aug 10, 2020 Liked: Cleanliness, staff & service Hotel looked a bit tired , Bath Tap in bathroom did not stop dripping and bed was ripped on the base and two wheels were missing ##### Michelle Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Jul 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfectly good hotel Stayed here as a family of 4 for a trip to West Midlands Safari Park. Perfectly good hotel for the price we paid - check-in was quick and easy, room was large and was clean and tidy, staff we spoke to were all pleasant. ##### Verified traveller Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Verified traveller Mar 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Hi stayed here a few Times there is a distinct lack of communication between staff although they are friendly but very poor customer service . Requested high room reserved months in advance for Birthday celebration and had a poor view room so had to change , lights not working bedside in second room or TV so had to have TV control fix .Lady on front desk ( Young blonde hair ) condescending paid for reservation in advance and nil payment on checkout then says that’s find on checkout nil payment then 5 mins later chases us into car lark must unprofessional says we owe £96 so went back to reception still not sorted said it’s maybe Expedia payment error on system , don’t worry Manager will call you to override , nothing materialised , in desperate need of decorating etc which is Shame as much potential . Breakfast prepaid buffet 3 data of which two were not buffet very abrupt middle aged lady of larger build with blonde hair took order at table and served us small portions and said when we had one sausage one egg one bacon etc which should have asked for two but there are different chefs each day , Get a life please you wouldn’t have a job without our business , stayed a few times definitely downhill now and unlikely to return !!!! ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Steve Mar 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Quality staff, all very polite! Had the family room that was massive to be fair and very comfortable. All round brilliant stay thank you ##### Steve Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 2, 2020 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Very old and worn. Heating didn’t work at all, however staff were very friendly. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were professional but very friendly credit to the hotel ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### David Feb 28, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mr It wasn’t so good as half the light in the room wasn’t working and the room was very cold my children didn’t sleep all night because of this ##### David Stayed 1 night in Feb 2020 ### 8/10 Good #### Yasar Feb 19, 2020 Liked: Staff & service #### close to west midlands safari good location ##### Yasar Stayed 1 night in Feb 2020 ### 4/10 Poor #### Lawrence Feb 10, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No reservations on the system had to email direct my confirmation from hotels.com as proof of booking ##### Lawrence Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 3, 2020 Liked: Staff & service Disliked: Property conditions & facilities Nice enough hotel with character but showing its age. Breakfast is good and staff friendly but restaurant in the evening is not so great. Health club next door is equally tired and past its best. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 23, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I want a full English breakfast, but plates were cold, ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Graham Jan 7, 2020 Disliked: Property conditions & facilities #### Post Christmas Blues Hotel was very quiet after Christmas with few guests but car park was full with clients of the nearby gym. Restaurant was empty with a very restricted and expensive menu ((£33 for 2 bowls of fried rice with chicken and prawns) and drinks expensive. Hotel is looking very tired and is not handy for the M6. Hotel staff were pleasant and helpful. wouldn't use again. ##### Graham Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Ian Jan 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A good clean hotel, friendly staff. Overall a good stay. ##### Ian Stayed 1 night in Dec 2019