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Country Inn & Suites By Radisson, Battle Creek, MI – Avis

2.5 out of 5
Country Inn & Suites By Radisson, Battle Creek, MI
2590 Capital Ave Sw, Battle Creek, MI

Avis

6,6
Note de 10 – Excellent, d’après 140 avis sur 666." "
Note de 8 – Bien, d’après 172 avis sur 666." "
Note de 6 – Acceptable, d’après 153 avis sur 666." "
Note de 4 – Médiocre, d’après 94 avis sur 666." "
Note de 2 – Terrible, d’après 107 avis sur 666." "

6,6/10

Propreté

7,4/10

Service et personnel

6,2/10

Commodités

6,2/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

Nathalie

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Nathalie

Séjour de 1 nuit en août 2022

4/10 – Médiocre

Alex, Montréal, QC

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Hotel très moyen près de l'autoroute... secteur semble plus ou moins sécuritaire. Propreté discutable. Déjeuner médiocre.
Séjour de 1 nuit en novembre 2019
AF a répondu le 3 déc. 2019
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 – Terrible

Edward

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were in town for a function and arrived about two hours before the the normal check in time of 3pm. Took a shot in the dark, went to the front desk to see if our room was available. Front desk clerk said it was but there would be. $20 early check in fee. That kind of took me off guard but after a few roads of driving we wanted into our room to relax before our event. We walk into the hallway and are immediately hit with an acrid, musty smell. Walked into room and it was no better with toilet paper stuffed into the peep home. Encountered an issue with the shower drain not draining due to a huge clog of some unknown goopy substance in the drain. Management staff was not super helpful with that but finally was relocated to another room. Would not recommend to stay here ever, conditions were very run down and not properly maintained and very questionable cleanliness.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Cheyenne

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, état et installations de l’hébergement
No elevator. Paid for two double beds and received two queen beds. There was trash in the room on top of the coat hanging area. Hair in the tub. There are signs down at breakfast that say you can’t bring your food to your room, but the floor and all of the tables were covered in food and dirty in the area they wanted you to eat. We went to check out the pool at around 12:30 am just to see what it looked like, and there was a couple in the pool with no clothes on so we didn’t check out the pool long.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Brian

Voyage en famille
Points forts : Propreté
There were guest with multiple rooms in which kids were roaming from room to room all night. Hotel staff could have did a better jobs with addressing the noisy guest.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

janet

Voyage en famille
Points faibles : État et installations de l’hébergement
It was clean. Carpet old and worn in hallways. Bathtub was badly worn/corroded. Pillows werre awful . Bed comfort was just ok. Overall was just a step up from Motel 8
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Holly

Points forts : Propreté
Séjour de 2 nuits en avril 2024

2/10 – Terrible

Tammy

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Nicole

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Does not have an elevator!
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

harry

Points faibles : Propreté, état et installations de l’hébergement
mold on window sill, windows dirty, holes in walls, and sheets stained.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Bryan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Will stay there again
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Kelli

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
It wasn't the cleanest. I've stayed here before and have never had a problem.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Erika

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room smelled like something was rotten, facility dirty, they charged me random charges, and the fridge did not work maintenance never came to fix or replace. Phone in room did not work to call front desk and when called they never answered
Séjour de 3 nuits en mars 2024

4/10 – Médiocre

Dominic

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This hotel needs a lot of work. The rooms were not cleaned properly, the furniture was old and needed to be thrown out, and the heat was not working properly in the room. Upon entering the hotel, by the front desk, there was a smell of dogs. I would not recommend this hotel to anyone. This was far the worst stay in a hotel that we have experienced!
Séjour de 2 nuits en mars 2024

2/10 – Terrible

Barbara

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024

6/10 – Acceptable

Christopher

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Vickie

Points forts : Propreté, service et personnel et commodités.
It was clean and comfy
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

Pam

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had no clean towels and they ran out. When they did get them clean they felt like sandpaper. They did not clean the room even at request
Séjour de 3 nuits en mars 2024

4/10 – Médiocre

Chelsea

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I would venture to say this entire part of town is old and dumpy so this hotel was nice considering but the pool was cold and full of bugs, our room smelled like sewer, and there were signs all over in the breakfast area saying Dine In Only, no carry outs. The breakfast was actually the only good part of the stay and I can understand not wanting guests to take food out of there in order to keep the hotel clean, but if I’m hitting the road early and want to take a banana or muffin with me, I should be able to do that without being crucified. This was definitely not a $140 per night hotel. Maybe $70.
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

Patrick, Macomb

Séjour de 1 nuit en février 2024

4/10 – Médiocre

Tracey

Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
Room did not look freshly vacuumed, telephone did not work to call front desk, telephone was caked with dust and dirt. Worst of all it did not have a shower curtain. When I told front desk they did not fix the problem for our stay.
Séjour de 1 nuit en février 2024

8/10 – Bien

Michael

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
How clean everything was good breakfast good price nice hotel will definitly be back again
Séjour de 1 nuit en février 2024

8/10 – Bien

crystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

8/10 – Bien

Michael

Points forts : Propreté, service et personnel
Nothing wrong with my good it's just me. This like many midprice hotel is aging fast. Expedia reservation at last minute about 20 minutes before arrival. It's NOT a newly built building. I was greeted very quickly at desk with my room key. The room was very comfortable. The small breakfast area was a narrow long room. Basic breakfast with cereals. toast, 1 Waffle maker and eggs and sausage. Judging by design was old Holiday Inn?Sadly like so many hotels it's slowly going into direpair so it may change names soon. Hotel was OK for a good sleep as it was right off I94. Less than 10 minutes from Firekeepers casino.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

JUAN CARLOS

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Kat

Voyage d’affaires
Points forts : Service et personnel
The staff were very nice. Breakfast was satisfactory with good options. On the surface it looks ok. There is no elevator. I paid through Expedia for a premium king room, and was told that was only available on the second floor. Unable to do stairs, they moved me to a first floor room with only a full bed. There were holes in the bathroom door. Dust in the corners. Curtains not hung correctly. Over painted in some places (parts of the door knobs and sprinkler system) and needed paint in other places. One of the sprinkler heads was completely taped off with painters tape. The door had to be pulled with force to latch. No refund for the difference in price of rooms. Quite disappointed and wouldn’t choose to stay here again.
Séjour de 2 nuits en janvier 2024

6/10 – Acceptable

Angela

Voyage en famille avec de jeunes enfants
More place to sit in a room
Séjour de 2 nuits en janvier 2024

8/10 – Bien

shiva

Voyage d’affaires
Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Jong In

Points forts : Propreté, service et personnel
Séjour de 1 nuit en janvier 2024

2/10 – Terrible

Torey

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Camille

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Tom

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Denise, lansing

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Place was quiet. Only thing I would change is to update the TVs.
Séjour de 3 nuits en décembre 2023

4/10 – Médiocre

anothay

Voyage d’affaires
Points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

mike

Property needs an elevator.
Séjour de 2 nuits en décembre 2023

2/10 – Terrible

Tracy

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Jong In

Voyage d’affaires
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

JAMES, Albion

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hospitality, well maintained breakfast area, and staff treatment was amazing!
Séjour de 4 nuits en décembre 2023

6/10 – Acceptable

Cheryl

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Travis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean very organized and the staff was friendly and prompt
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very good breakfast. bed was excellent, hadn't slept that well in quite a while.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

SANDRA

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Affordable
Séjour de 3 nuits en novembre 2023

4/10 – Médiocre

Andrea

Voyage avec des animaux de compagnie
Points faibles : État et installations de l’hébergement
TV was broken and one of the connections was clearly fried... Sheets were dirty. Needs renovation. The breakfast was good.
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Michael

One night - place to sleep
Not great. Dingy but served the purpose. Won't stay again for the price.
Séjour de 1 nuit en novembre 2023
Guest Relations Specialist a répondu le 21 nov. 2023
Hi Michael,I appreciate your honest feedback. I'm sorry to hear that your experience fell short of expectations. If you have any specific details about what could have been better, we'd love to hear them. Our goal is to continuously improve, and your insights play a crucial role. If you decide to give us another chance, we'll do our best to make your stay more enjoyable.

8/10 – Bien

Timothy

Points forts : Propreté, service et personnel
Séjour de 1 nuit en novembre 2023
Guest Relations Specialist a répondu le 21 nov. 2023
Hi Timothy,Thank you for your feedback! We're pleased to see that your experience was generally positive. If there are any specific aspects you think we could improve to make it a perfect 5, we'd love to hear your thoughts. Your input is valuable, and we hope to have the opportunity to exceed your expectations on your next visit!

2/10 – Terrible

Brent

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Guest Relations Specialist a répondu le 21 nov. 2023
Hi Brent,I'm sorry to hear about your experience. Your feedback is crucial for us to improve. If you're comfortable sharing more details about what went wrong, we'd appreciate it. We want to ensure any issues are addressed promptly. Thank you for bringing this to our attention.

10/10 – Excellent

Dana A

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Served the purpose well!
Séjour de 1 nuit en octobre 2023
Guest Relations Specialist a répondu le 21 nov. 2023
Hi Dana A,We're delighted to hear that our accommodations served your purpose well! If there's anything specific you appreciate or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we hope to welcome you back if your travels bring you our way again. Safe journeys!

8/10 – Bien

David

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I would like to commend the front desk staff for their service, professionalism, and welcoming attitude. The hotel is what you would expect for the price. If you want budget, this is your place. There were plenty of local businesses to meet your needs as well. One thing, there seemed to be a lot of restrictions imposed on guests - nothing that directly affected me, but might affect others. Oh, the bed was very comfortable and my wife and I both had a good night's sleep. Breakfast buffet had hot items that were tasty.
Séjour de 1 nuit en octobre 2023
Guest Relations Specialist a répondu le 21 nov. 2023
Hi David,Thank you for taking the time to share your experience, and we appreciate your commendation of our front desk staff for their service, professionalism, and welcoming attitude. It's great to hear that you found the bed very comfortable and enjoyed a good night's sleep. We're also glad you enjoyed the tasty hot items at our breakfast buffet.We take note of your feedback regarding the restrictions and will certainly consider ways to enhance the overall guest experience. If your travels bring you our way again, we'd be happy to host you. Safe travels!