Titre : Magnifique maison de montagne avec une cheminée et beaucoup d’espace - à proximité des pistes de ski! – Avis, offres et photos 2025 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Condo entier # Gorgeous mountain home w/ a fireplace & lots of space - close to skiing Condo avec cuisine à proximité de l’attrait suivant : Sugar Mountain Resort ![Téléviseur, foyer](https://images.trvl-media.com/lodging/42000000/41950000/41943700/41943657/397dd300.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 chambres, fer et planche à repasser, Wi-Fi, literie fournie](https://images.trvl-media.com/lodging/42000000/41950000/41943700/41943657/1ac6a85f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrain de l’hébergement ](https://images.trvl-media.com/lodging/42000000/41950000/41943700/41943657/9e35108d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/42000000/41950000/41943700/41943657/fdd74925.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restauration](https://images.trvl-media.com/lodging/42000000/41950000/41943700/41943657/b36856d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Commodités - Politiques - Emplacement 9,0  Merveilleux ### Condo entier 3 chambres2 salles de bain10 personnes1280 pi² ## Commodités populaires - Stationnement disponible - Sécheuse - Laveuse - Foyer - Cuisine - Espace extérieur ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez le condo entier pour vous et ne le partagerez qu’avec d’autres voyageurs de votre groupe. ### Gorgeous mountain home w/ a fireplace & lots of space - close to skiing Skyleaf Villa 702 Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Your Dream Mountain Escape Awaits Tucked away in the heart of Sugar Mountain, this 3-bedroom retreat offers comfort, style, and stunning long-range views—perfect for a family getaway, ski trip, or couples’ escape. Cozy up by the stone fireplace, stream your favorites on the 65" QLED TV, or enjoy a meal in the fully equipped kitchen with scenic dining views. Step outside to the private deck for morning coffee or a glass of wine with mountain backdrops. The home sleeps up to 7 with 2 King beds, 1 Queen, and 1 Twin—each with plush bedding for restful nights. Just minutes from Sugar Mountain Resort, enjoy skiing, snowboarding, hiking, golf, and nearby attractions like the Mile High Swinging Bridge and whitewater rafting. With high-speed WiFi, smart entry, and all the essentials, this peaceful retreat is your base for year-round adventure. 4x4 vehicle recommended in winter. Book your mountain getaway today! Things to know: Cable TV Free WiFi Full kitchen with a dishwasher A 4x4 vehicle may be required in the winter Sleeps 7 comfortably with 2 King’s; 1 Queen and 1 Twin. This property is managed by Vacasa North Carolina LLC. Parking notes: There is free parking available for 1 vehicle. This rental is located on floor 2. Ski shuttle details: Bus stop at shelter located at entrance to Skyleaf complex - more info on Sugar Mtn website Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors! Due to local laws or HOA requirements, guests must be at least 28 years of age to book. Guests under 28 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Commodités de l’hébergement ### Ski - Planche à neige à proximité - Privilèges de ski (en option) - Ski à proximité ### Internet - Disponible dans le condo : Wi-Fi ### Stationnement et transport - Voiture nécessaire - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Four - Four à micro-ondes - Lave-vaisselle - Machine à glaçons - Réfrigérateur - Surface de cuisson ### Chambres - 3 chambres - Canapé-lit - Draps fournis ### Salle de bain - 2 salles de bain - Séchoir à cheveux - Serviettes fournies ### Lieux de séjour - Foyer - Salle de séjour ### Divertissement - Téléviseur avec chaînes par câble/satellite ### Espaces extérieurs - Balcon ### Buanderie - Installations de buanderie - Laveuse ### Confort - Chauffage ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs - Commentaire de l’hôte : Smoking is not permitted anywhere on the premises. ### Services et commodités - Fer et planche à repasser ### Points d’intérêt de l’endroit - À proximité d’un centre de magasins d’usine - À proximité d’un salon de beauté/spa - Dans les montagnes - Dans un village - En zone rurale - Hôpital à proximité ### Activités - Privilèges de golf (en option) - Privilèges de ski (en option) - Tennis - Baignade à proximité - Descente en eau vive à proximité - Écotourisme à proximité - Équitation à proximité - Escalade de rocher à proximité - Excursions d’observation de la faune à pied à proximité - Glissade sur chambre à air aquatique à proximité - Kayak à proximité - Observation d’oiseaux à proximité - Parc d’attractions à proximité - Parois d’escalade à proximité - Patinage sur glace à proximité - Pêche à proximité - Sentiers de randonnée ou de vélo à proximité - Spéléologie à proximité - Traîneau à neige à proximité - Vélo de montagne à proximité - Visites de vignobles à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur - Verrou de sûreté ### Information générale - Hébergement situé dans un complexe - Taille de l’unité : 1 280 pieds carrés ## Hébergements similaires ![Téléviseur connecté, foyer, chaîne audio](https://images.trvl-media.com/lodging/71000000/70560000/70553700/70553671/e5c07b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Totally Renovated Mountain Condo- TWO Decks with Gorgeous Views! 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Sugar Mountain - Cuisine - Laveuse - Sécheuse - Wi-Fi gratuit 10 Exceptionnel 47 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=39671625&PinnedHotelID=39671625&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrasse/patio](https://images.trvl-media.com/lodging/112000000/111640000/111635600/111635505/a425fcb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4bed/2.5 bath home with wrap around deck and firepit Sugar Mountain - Cuisine - Laveuse - Sécheuse - Espace extérieur 8,0 Très bien 3 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=111635505&PinnedHotelID=111635505&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrasse/patio](https://images.trvl-media.com/lodging/77000000/76260000/76253400/76253384/b78d8a4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Three-level townhome with WiFi, gas fireplace, foosball, & mountain-view decks Banner Elk - Cuisine - Wi-Fi gratuit - Climatisation - Espace extérieur 8,4 Très bien 15 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=76253384&PinnedHotelID=76253384&HadPinnedHotel=true®ionId=-1&adults=2) ![Restauration en plein air](https://images.trvl-media.com/lodging/39000000/38110000/38105000/38104975/14a6e5e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain-top condo w/ endless mountain views, gourmet kitchen & stone fireplace Banner Elk - Cuisine - Laveuse - Sécheuse - Climatisation 8,8 Excellent 48 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=38104975&PinnedHotelID=38104975&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrain de l’hébergement ](https://images.trvl-media.com/lodging/64000000/63690000/63686300/63686266/117e57a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dog-friendly getaway with amazing mountain views & fast WiFi - walk to slopes Banner Elk - Cuisine - Laveuse - Sécheuse - Animaux de compagnie acceptés 8,0 Très bien 30 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=63686266&PinnedHotelID=63686266&HadPinnedHotel=true®ionId=-1&adults=2) ![Intérieur](https://images.trvl-media.com/lodging/105000000/104400000/104395100/104395093/1eb3baee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Owlery at Sugar - a unique 3 story mountain chalet. Sugar Mountain - Cuisine - Laveuse - Sécheuse - Wi-Fi gratuit 10 Exceptionnel 12 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=104395093&PinnedHotelID=104395093&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/39000000/38440000/38430900/38430888/6108cb3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 'The Round House Bungalow' 3B Condo w/ Huge Deck Sugar Mountain - Cuisine - Laveuse - Sécheuse - Espace extérieur 9,2 Merveilleux 46 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=38430888&PinnedHotelID=38430888&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Arrivée Arrivée à partir de 16 h Arrivée sans contact offerte Âge minimal pour l’enregistrement : 28 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. ### Règles For information about quiet hours, please refer to the listing description. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer Smoking is not permitted anywhere on the premises. ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de premiers soins et une serrure à pêne dormant. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### À noter Une voiture est nécessaire pour accéder à l'établissement et pour se déplacer pendant le séjour. ### Hébergement également appelé Vrbo Property 28416 ## À propos du quartier À Banner Elk, ce condo se situe en zone rurale et à proximité de parcs d’attractions. Tweetsie Railroad (parc à thèmes) est une attraction populaire dans la région. Si vous prévoyez faire une activité, Sugar Mountain Resort et Station de ski Beech Mountain Resort en valent le détour. D'autres attraits valent également le détour : Parc de loisirs Land of Oz et Mini-golf et centre de loisirs Magic Mountain. Ne manquez surtout pas la découverte des animaux de la région en essayant des activités comme des excursions d’observation de la faune à pied et l’observation d’oiseaux. [Visiter le guide de voyage pour Banner Elk](https://www.expedia.ca/fr/Banner-Elk.dx10821) [Afficher plus de condos à louer à Banner Elk](https://www.expedia.ca/fr/Banner-Elk-Appartements-Condo.d10821-aaAppartementsCondo.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.12579%2C-81.86349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qQuC904Dftu9H0fAmtUv50Db6ZE=) Sugar Mountain, NC ### À proximité - Sugar Mountain Resort - 3 min à pied - 0.3 km - Pistes de snowtubing Hawksnest Tubing Park - 15 min en voiture - 12.7 km - Station de ski Beech Mountain Resort - 18 min en voiture - 11.6 km - Grandfather Mountain - 20 min en voiture - 16.6 km - Parc de loisirs Land of Oz - 23 min en voiture - 14.9 km ### Transport - Tri-Cities, Tennessee (TRI-Aéroport régional de Tri-Cities) : à 91 min en voiture ### Restaurants - ‪McDonald's - ‬7 min en voiture - ‪Town Tavern of Banner Elk - ‬14 min en voiture - ‪Blink Elk Tap Room - ‬14 min en voiture - ‪Banner Elk Cafe - ‬13 min en voiture - ‪Puerto Nuevo - ‬7 min en voiture ## Foire aux questions ### Gorgeous mountain home w/ a fireplace & lots of space - close to skiing accepte-t-il les animaux de compagnie? > Non, l’établissement n’accepte pas les animaux de compagnie. ### À quelle heure est-il possible d'arriver à Gorgeous mountain home w/ a fireplace & lots of space - close to skiing? > L’arrivée est possible à partir de 16 h. ### À quelle heure doit s'effectuer le départ à Gorgeous mountain home w/ a fireplace & lots of space - close to skiing? > Le départ est à 10 h. ### Où se situe Gorgeous mountain home w/ a fireplace & lots of space - close to skiing? > Condo se trouve dans les montagnes, à 0,7 mi (1,2 km) de Sugar Mountain Resort, et à moins de 5 km des sites suivants : Linville River et Mine de pierres précieuses de Sugar Creek. Les points d'intérêt suivants sont également à moins de 10 km : Grandfather Mountain State Park et Watauga River. ## Avis pour Gorgeous mountain home w/ a fireplace & lots of space - close to skiing 9,0 ### Merveilleux Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) ### 8,6 Propreté ### 9,4 Emplacement 10 – Excellent 31 8 – Bien 15 6 – Acceptable 2 4 – Médiocre 4 2 – Terrible 0 ### 10/10 – Excellent #### David F. 2 oct. 2025 Points forts : Propreté View was incredible. House was clean and well stocked. Bed was so good we checked the brand so we can upgrade. Outstanding experience. We intend to return. ##### David F. Séjour de 3 nuits en septembre 2025 ### 10/10 – Excellent #### BEEBE C. 22 sept. 2024 Points forts : Propreté #### Visited for the AUTUMN WIZARD OF OZ ! Beautiful home, easy check in and out process. Hopefully I can return again soon! ##### BEEBE C. Séjour de 2 nuits en septembre 2024 ### 10/10 – Excellent #### Emily S. 24 mai 2024 Points forts : Propreté #### Wonderful Family Ski Weekend! The location was ideal for a weekend of skiing fun at Sugar! We loved the location and can't wait to return! Kitchen was well stocked and bedrooms were all comfy. ##### Emily S. Séjour de 2 nuits en février 2024 ### 10/10 – Excellent #### Amanda D. 23 févr. 2024 Points forts : Propreté #### Great place close to snow activities We really enjoyed our stay, the place was so cute and clean. We were close to the snow activities so made it easy to drive down to the slopes to ski and we were back home quickly after a long day. Vacasa was helpful and attentive and fixed a hot water problem immediately. We will definitely come back! ##### Amanda D. Séjour de 3 nuits en février 2024 ### 8/10 – Bien #### patrick b. 18 févr. 2024 Points forts : Propreté #### Great location! The condo was great. We had a few problems that were quickly addressed. The dishwasher did not work, but instead of having someone come out to look at it, we washed the dishes by hand. A dining room chair was missing but it was replaced with a folding card chair. The handle to the main door broke off, but it was replaced. Overall, it was a great little cozy cottage! ##### patrick b. Séjour de 4 nuits en février 2024 ### 10/10 – Excellent #### Christina T. 24 oct. 2023 Points forts : Propreté #### Sugar mt Absolutely loved the condo! The view was amazing ! Very clean! Definitely will stay again ! ##### Christina T. Séjour de 2 nuits en octobre 2023 ### 10/10 – Excellent #### Stephanie B. 30 janv. 2023 Points forts : Propreté #### Grandsons birthday trip I came with my son, his wife, and my two of my grandchildren. It was a gift to my 7 year old grandson who wanted to learn how to snowboard, he did really well btw. The place was clean and the perfect distance from Sugar Mountain Resort. I don't ski so it was easy for me to drop them off and come back for a rest. We all really enjoyed the convenience and the view.. ##### Stephanie B. Séjour de 2 nuits en janvier 2023 ### 6/10 – Acceptable #### Mor K. 16 janv. 2023 #### It was ok… Condo needs some updates- location reported is not accurate. The condo is not 0.2 miles away from the entrance of sugar mountain ski resort. Location is up in the mountains which is ok, if you know that’s what to expect, and if you arrive during a snow storm with a 4-wheel vehicle. ##### Mor K. Séjour de 3 nuits en janvier 2023 ### 4/10 – Médiocre #### Kristen L. 29 déc. 2022 Points faibles : Propreté #### Not renting from Vacasa again. This condo was so stripped down with no extra towels (not even enough for the number of heads listed to sleep there), no extra pillows or blankets in the freezing winter. The windows were drafty and the cleaning was subpar. When I reached out to the listing team, they asked me to be patient with them - but never responded. Refund will be requested. ##### Kristen L. Séjour de 3 nuits en décembre 2022 ### 10/10 – Excellent #### Yvonne R., Cary NC 29 août 2022 Points forts : Propreté #### Excellent views, well stocked Kitchen Great location, amazing views and close to many things to do! ##### Yvonne R. Séjour de 2 nuits en août 2022 ### 8/10 – Bien #### RUSSEL L. 1 août 2022 Points forts : Propreté #### beautiful location and the condo is really nice The only negative was the living room furniture. The couch was terrible. The view is spectacular, and we love the cool breeze. Being close to town was very convenient. Under the furniture needs cleaning. ##### RUSSEL L. Séjour de 5 nuits en juillet 2022 ### 10/10 – Excellent #### Linda G. 22 juill. 2022 Points forts : Propreté #### Vacation with family The condo was nice except for no airconditioning. ##### Linda G. Séjour de 3 nuits en juillet 2022 ### 4/10 – Médiocre #### Seyed H. 26 juin 2022 Points faibles : Propreté #### Amazing view but not much else We had high expectations from this property. Unfortunately, we were let down. The view is amazing but everything else needs improvement. I have taken pictures of floor boards sticking out in the balcony (trip hazard), broken window handles, undisturbed spiderwebs over coffee mugs, used coffee filter still left in the coffee maker, dead bug in the closet, and many more issues that we spotted as we stayed at the property. After we checked in, the property manager called us to ask about everything. At that time, we had only spotted the broken window handles that prevented us from opening and closing the windows in the children’s room. When I mentioned that, they said that they knew about it and had ordered the parts. So, you are renting a property with three rooms and one of those rooms has no access to air. You know that. Still, instead of foregoing the profit for a few days’ rent and fixing up the property, you go ahead and rent it out anyway. I didn’t like that. As far as cleaning and accommodations, I think the view has been towards the bare minimum. Example: We had to buy some good toilet paper and that’s what we use during our stay. Oh and be aware that the toilet bowls are VERY small; so, Kim K cannot stay here. Sorry Kim. Overall, we enjoyed the view and the fresh air, when we could have it. Unfortunately, we would not come back to this property. My suggestion would be to take the place off the rental market for a period, fix it up, really deep clean, and get rid of all the old/smelly furniture that no one will use but bring the value of the place down (ex. that greenish chest of drawers in the downstairs queen bedroom that smells of stale urine and the cream closet upstairs with the dead bug inside). I hope that is helpful. I tried to be honest. I hope I wasn’t harsh. ##### Seyed H. Séjour de 3 nuits en juin 2022 ### 8/10 – Bien #### Erin H. 27 févr. 2022 Points forts : Propreté #### Great little place Easy check in. Clean accurate. ##### Erin H. Séjour de 3 nuits en février 2022 ### 10/10 – Excellent #### Ryan B. 2 févr. 2022 Points forts : Propreté #### Nice place All good ##### Ryan B. Séjour de 2 nuits en janvier 2022 ### 4/10 – Médiocre #### Cathy S. 28 déc. 2021 Points faibles : Propreté #### Deceptive pricing, cheap amenities, and a bad washer We don’t usually leave negative reviews because we expect some issues in vacation homes. However, I felt we needed to post this. The condo has a great view and is generally very nice; however, there were several important negatives: 1. Deceptive Pricing: We booked this condo for 8 nights based on the original quote that was posted. When we started booking, the price jumped to twice as much as the original price, and by the end, after fees and taxes, it jumped to 4x the original quoted price. Since we were desperate for a vacation, we decided to go ahead and book, but we expected a great condo after spending so much for the week. Besides the “bait and switch” pricing, the negatives were as follows: 2. Washer: The washer was full of black mold and could not be used. We called several times and the maintenance man tried to clean it, but he said it would probably need a replacement gasket because the mold was so bad. Vacasa/VRBO gave us a small rebate, but I had to spend Christmas day at the coin laundromat. 3. Amenities: The amenities were VERY cheap. The toilet paper and paper towels were terrible; we ended up buying our own. The pans and utensils were also very flimsy and hard to use (nonstick stuck, etc.) The sink stopper did not work (again, very cheap). We were supplied with one set of towels for each person (no extras) and there were not enough pillows for all the beds. We had to buy our own pillows. Also, the upstairs shower had very poor water pressure, so we all used the same shower on the lower floor. 4. Cleaning: One of the pillows in the closet had a large blood stain on it and the shower curtain had mold stains all over the bottom. Overall, the issues seem to be with the Vacasa service – for the price, they should provide better quality amenities and assure a clean condo. I don’t think we will be booking a Vacasa home again. ##### Cathy S. Séjour de 8 nuits en décembre 2021 ### 10/10 – Excellent #### Vickie E. 28 nov. 2021 Points forts : Propreté #### Very nice. Great views of ski slopes. It was a great Thanksgiving. ##### Vickie E. Séjour de 5 nuits en novembre 2021 ### 8/10 – Bien #### Rosemary M. 21 oct. 2021 Points forts : Propreté #### Road Trip Very convenient to town & highways. ##### Rosemary M. Séjour de 2 nuits en octobre 2021 ### 8/10 – Bien #### Kathryn M., Knoxville, USA 19 oct. 2021 Points forts : Propreté #### Property was excellent, management company was challenging We loved the property! It was wonderful, well stocked and very clean! We had to call and email several times to get our identity “verified” by the management company since the online process did not work. I highly recommend the property, but would go out of my way to stay at property that did not use Vacasa as a management company next time. ##### Kathryn M. Séjour de 4 nuits en septembre 2021 ### 10/10 – Excellent #### Judy K. 4 oct. 2021 Points forts : Propreté #### Great views! We had a wonderful fall long week-end here. The condo was just as the pictures showed. Very nicely decorated and plenty of room. The views from inside and on the deck were fabulous. We will be back!! ##### Judy K. Séjour de 3 nuits en septembre 2021 ### 10/10 – Excellent #### Betty H. 6 août 2021 Points forts : Propreté #### Absolutely enjoyed our stay! Really nice place! Rental was fast and easy! Property exactly as described. ##### Betty H. Séjour de 3 nuits en août 2021 ### 10/10 – Excellent #### Ruth R. 30 avr. 2021 Points forts : Propreté #### Enjoyed the View Great view of the mountains. A comfortable visit. ##### Ruth R. Séjour de 1 nuit en avril 2021 ### 10/10 – Excellent #### Tammy E. 8 mars 2021 Points forts : Propreté #### Cozy condo We stayed for a long wkend. The property is in a convenient location with a beautiful view. Clean and stocked appropriately. ##### Tammy E. Séjour de 3 nuits en février 2021 ### 8/10 – Bien #### Jeff K. 4 mars 2021 #### Skyleaf 702 Nice condo. Overall nice and clean with the exception of one bed that one family member wouldnt sleep in because of ‘hair on the sheets’ when she pulled the bedding back to get ready for bed. Hot water only lasted for one shower....turns out the breaker was turned off—-but ‘someone’ forgot to turn it back on for us orior our stay. This was disconcerting. We called the vacasa help line. They told —us — to chk the breaker as they couldnt send anyone out due to COVID. Fortunately, this is all it was. ##### Jeff K. Séjour de 2 nuits en février 2021 ### 4/10 – Médiocre #### Courtney P. 28 déc. 2020 Points faibles : Propreté #### Could’ve been better Called Vacasa from the app Thursday regarding a smoking outlet and a clogged bathroom sink. Alex from Vacasa Sugar Mountain texted me promptly and asked a couple of question about what was going on. Maintenance came and said he needed a “snake” for the downstairs bathroom sink, so he left saying he’d come back. Over an hour or so later, an electrician came over to address the outlet smoking. He was pleasant and “fixed” the issue, but told us we couldn’t use the microwave and any other appliance in an outlet on the same wall. The good thing was that this addressed the smoking outlet issue (not really), however, the outlets that share that wall in the second bedroom stopped working. There’s clearly some larger electrical issue in the house, some outlets don’t work while others leave your chargers hot after a few hours. Alex texted me hour later asking if the electrician fixed the issue, I said no but he stopped the smoking. When I asked him if maintenance was coming back that same night he never responded. I called Vacasa the next morning (Friday) and told them that the bathroom sink was still clogged and the toilet in that same bathroom wasn’t working. The receptionist said she’d forward the call to the Sugar Mountain team, the same team who reached out about the electrical issue, but I never heard from anyone on Friday. Saturday morning, after some rain and snow through the night, there was a leak in the ceiling. I would’ve reported this, too, but the office is closed Wednesdays and Saturdays according to the house manual. So, between Thursday and Sunday I never heard from anyone who represents Vacasa. That was so unprofessional. Other things that were inconvenient: 2 lights over a sink in the upstairs bathroom not working, the WiFi being shoddy and working when it wants to, the ice maker in the refrigerator not working, and the shared wall between the neighbors shaking when they come down their stairs. I was told they “expanded their cleaning measures overall which increases the time our housekeepers spend caring for each Vacasa home” but things were dirty & dusty upon arrival. The ceiling fans were gross, especially the one in the master room upstairs. Clearly hadn’t been cleaned in months. The location is conveniently close to the mountain and other local attractions plus it has a great view, especially at sunrise.... but it’s not worth your money for the lack of cleanliness and other issues. ##### Courtney P. 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