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Hollywood Casino Bangor – Avis

3 out of 5
Hollywood Casino Bangor
500 Main Street, Bangor, ME

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 522 avis sur 1007." "
Note de 8 – Bien, d’après 278 avis sur 1007." "
Note de 6 – Acceptable, d’après 121 avis sur 1007." "
Note de 4 – Médiocre, d’après 50 avis sur 1007." "
Note de 2 – Terrible, d’après 36 avis sur 1007." "

8,8/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,6/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Mario Gilles

No comment to say.
Séjour de 1 nuit en octobre 2023
S a répondu le 4 oct. 2023
We appreciate you taking the time to review the hotel. We do hope to see you again.

6/10 – Acceptable

vincent

Points faibles : État et installations de l’hébergement
Trop chère pour ça
Séjour de 1 nuit en juillet 2023
S a répondu le 2 août 2023
We appreciate you staying with us and hope to see you again soon.

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super
Séjour de 1 nuit en juillet 2023
S a répondu le 1 août 2023
We are so happy that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 – Excellent

Josée

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Immense stationnement
Le stationnemenr est vaste et gratuit Toujours de la disponibilité et situé à 2 pas de l’entrée
Séjour de 1 nuit en juin 2023
S a répondu le 2 juill. 2023
Merci beaucoup de rester avec nous et nous attendons avec impatience votre prochain séjour.

8/10 – Bien

Eric

Séjour de 1 nuit en juin 2023
Toni Soucy Front Desk Shift Manager a répondu le 18 juill. 2023
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

4/10 – Médiocre

Marco

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ce fut somme toute assez décevant, pas de restaurant d’ouvert dans cet immense batiment, il faisait froid et impossible de faire réchauffer la chambre et ce durant notre séjour complet, plus jamais ce sera notre lieu de repos pour un voyage dans cette région et en plus pour un cout assez élevé
Séjour de 1 nuit en août 2022
S a répondu le 29 août 2022
Unfortunately with staffing shortages all around, we are unable to have our restaurant open on Mondays and Tuesdays. We strive to always give the best guest service we can and we are sorry to hear that you did not enjoy your stay.

10/10 – Excellent

Mathieu

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
large clean rooms.Very quiet! Great stay
Séjour de 4 nuits en juillet 2022
S a répondu le 15 juill. 2022
Thank you so much for taking the time in reviewing us and we look forward to seeing you again.

10/10 – Excellent

Justin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room, well located.
Séjour de 1 nuit en mai 2022
Toni Soucy Front Desk Shift Manager a répondu le 11 juin 2022
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 – Excellent

Pierre

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Accueillant
Endroit agréable.
Séjour de 1 nuit en novembre 2019
t a répondu le 28 déc. 2019
Thank you for your feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit with us.

6/10 – Acceptable

Matthew

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manager a répondu le 26 mai 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

10/10 – Excellent

Darlene

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I'm a nurse. I had a very difficult few shifts. I worked 52 hours in 3 days. I came home to a broken air conditioner. I needed sleep fast. It was just before 11pm. Sam was working the front desk. He was polite, kind and understanding. The price wasnt excessive at all. I walked into this plush bedroom! It was spotless, and I slept like a baby. Im so appreciative for the efficiency and kindness. Sams customer service was the icing. Ill be back!
Séjour de 1 nuit en mai 2024
Elizabeth Googins a répondu le 24 mai 2024
Thank You

10/10 – Excellent

Wayne, New York

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
No heat all night in room 313 but didn’t report because I just wanted to sleep without being disturbed and then suddenly the heat started working again 5 mins prior to departure. It was weird.
Séjour de 1 nuit en mai 2024
S a répondu le 17 mai 2024
Thank you for sharing your insights with us. I havealerted the maintenance team.

10/10 – Excellent

Sirena, Londonderry

Points forts : Commodités
I would warn people they ask for a 50.00 cc hold when you book them they this site. Other than that it was a great, fun hotel!
Séjour de 1 nuit en mai 2024
S a répondu le 16 mai 2024
Thank you for taking the time to share your review with us. Just to be clear, 95% of all hotels do an incidental hold upon arrival in case you would like to charge something to your room.

10/10 – Excellent

Rebecca

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
💯
Séjour de 2 nuits en mai 2024
S a répondu le 16 mai 2024
Thank you for taking the time in sharing your review with us. We hope to see you again.

8/10 – Bien

Debbie

Voyage de couple
Points forts : Commodités
Room is spacious and we enjoy having the restaurant/pub downstairs
Séjour de 1 nuit en mai 2024
Toni Soucy Front Desk Shift Manager a répondu le 12 mai 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 – Bien

Kelley

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sufficient for my needs for one night in the area.
Séjour de 1 nuit en mai 2024
Toni Soucy Front Desk Shift Manager a répondu le 11 mai 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 – Excellent

Sherri

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean property; comfortable beds.
Séjour de 1 nuit en mai 2024
Elizabeth Googins a répondu le 10 mai 2024
thank you

8/10 – Bien

Lionel

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything work out real well
Séjour de 4 nuits en mai 2024
Toni Soucy Front Desk Shift Manager a répondu le 7 mai 2024
Thank you for the feedback on your stay. We are glad you enjoyed it and look forward to your stay with us.

10/10 – Excellent

Kaylana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a great location to stay for my daughters graduation at the arena across the street!
Séjour de 1 nuit en mai 2024
Toni Soucy Front Desk Shift Manager a répondu le 7 mai 2024
Thank you for the feedback on your stay with us. We are glad your stay with us and look forward to your next visit.

10/10 – Excellent

Kevin

Séjour de 1 nuit en mai 2024
Toni Soucy Front Desk Shift Manager a répondu le 25 mai 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

6/10 – Acceptable

Brian

Points faibles : Service et personnel
Séjour de 1 nuit en octobre 2023
Toni Soucy Front Desk Shift Manager a répondu le 4 mai 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are clean and well equipped beds are to die for great spot
Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manager a répondu le 28 avr. 2024
Thank you for the feedback on your stay with us. We look forward to your next stay with us.

10/10 – Excellent

Merle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great spot, staff and location.
Séjour de 1 nuit en avril 2024
Elizabeth Googins a répondu le 26 avr. 2024
Thank You

6/10 – Acceptable

Gabrielle

Voyage en groupe
good place if staying for a concert.
Séjour de 1 nuit en avril 2024
Elizabeth Googins a répondu le 26 avr. 2024
Thank You

2/10 – Terrible

Terry

Voyage de couple
Points forts : État et installations de l’hébergement
I rented the room so me amd my wife could celebrates our 50 anniversary and go and have fun at the slot hall but my driver's license was expired and then would not let me in. So our night was a shame I will get a big 0
Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manager a répondu le 21 avr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed the hotel stay. The casino is closely regulated by the State so we cannot let anyone on the Casino floor with a expired license. We look forward to your next stay at the hotel.

10/10 – Excellent

Jaime

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and comfortable. Rooms are spacious. Dinning options good
Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manager a répondu le 20 avr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next stay.

8/10 – Bien

Tracy

Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manager a répondu le 11 mai 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to seeing you on your next visit.

6/10 – Acceptable

Luci

Voyage en groupe
Points faibles : Commodités, état et installations de l’hébergement
The rugs in the halls were stretched and presented a fall risk. I was charged an unnecessary “resort fee”. I’m not sure what made it a resort but it was lacking the feel on any resort I’ve stayed at.
Séjour de 1 nuit en avril 2024
S a répondu le 11 avr. 2024
We appreciate you sharing your insights with us. Our amenity fee includes parking, WIFI, two bottles of water, parking, and much more including a 5.00 food credit.

8/10 – Bien

Corey

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Great location
Séjour de 3 nuits en avril 2024
Toni Soucy Front Desk Shift Manage a répondu le 6 avr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

10/10 – Excellent

Wayne, New York

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome place but note that they will not accept cash payments
Séjour de 1 nuit en avril 2024
Toni Soucy Front Desk Shift Manage a répondu le 6 avr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

6/10 – Acceptable

William

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manage a répondu le 6 avr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 – Bien

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean, friendly staff
Séjour de 1 nuit en février 2024
Toni Soucy Front Desk Shift Manager a répondu le 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

8/10 – Bien

Jess

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was good overall. A pool would have made the stay a million times better. Also I can't believe the lack of snow clean up even though we had known about the storm for a week in advanced.
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 31 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit. I will let management know about the lack of snow removal.

10/10 – Excellent

Wanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

10/10 – Excellent

Matthew

Séjour de 1 nuit en mars 2024
S a répondu le 11 avr. 2024
Thank you for taking the time to review us. We appreciate it and hope to see you again soon.

10/10 – Excellent

Roch

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 31 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed your stay and look forward to your next visit.

6/10 – Acceptable

melissa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was nice, but we weee a little disappointed that the casino closes at night.. we were expecting that. Other the. That we had a good time.
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 23 avr. 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and we look forward to your next visit.

8/10 – Bien

ROBIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Toni Soucy Front Desk Shift Manager a répondu le 18 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 – Bien

Ed

Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manage a répondu le 6 avr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

8/10 – Bien

Troy

Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 17 mars 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and look forward to your next visit.

10/10 – Excellent

Bruce

Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manage a répondu le 6 avr. 2024
Thank you for the feedback on your stay with us. We hope you enjoyed it and we look forward to your next visit.

10/10 – Excellent

Samantha

Points forts : Propreté, commodités
Property is clean staff are friendly easy location to navigate
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 – Bien

Jackie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was very clean and staff was great
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 – Bien

Rachel

Points forts : Propreté, état et installations de l’hébergement
N/a
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A good place to stay
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 – Excellent

Aurel

Voyage en groupe
Felt secure
Séjour de 1 nuit en février 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

10/10 – Excellent

Dale

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
One of the better hotels we have stayed at. Thank you
Séjour de 1 nuit en février 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

8/10 – Bien

Donna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

2/10 – Terrible

Carmine, Chatham

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en mars 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. We are glad you enjoyed it and look forward to your next visit.

2/10 – Terrible

Carmine, Chatham

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Went to the Casino bar. Figured have a drink before playing. Sat over a half an hour before we realized no one was behind the bar. The girl running the drawings, told me " yeah, the bar tender is on break". My reply...Really? No replacement? The Girl roaming the floor finally made us a drink after another half hour. I told my Wife, lets go to the Restaurant, they are open until 8, and we can get a bite and drink. The Restaurant was closed, even though it was only 6 PM, and they close a 8 on Sunday. Girl yelled, we're closed! Some young Security guard comes over and says the Restaurant is closed. After the experience at the casino bar, I asked him " Why?". He became indignant, and told me " because "! Because why? Just " because " was his reply. I said to him please elaborate! He said, "its none of my business"! At that point, the hair stood up on my neck. Here's this 20 something kid, telling me none of my business. I told him I am staying at the Hotel, not able to get a drink at the bar, nor a meal at the Restaurant, and this kid that I have socks older than him, telling me none of my business. I stay at the Hollywood Casino Holtel on a regular basis. I have to rethink that Customer service and politeness goes a long way. The disrespectful attitude of this snotnose punk represents the Management. Maybe they don't want Customers anymore? Its a new generation. One thing I'm proud of, is my kids are resp
Séjour de 1 nuit en février 2024
Toni Soucy Front Desk Shift Manager a répondu le 13 mars 2024
Thank you for the feedback on your stay with us. I will pass this information onto the Casino Manager for their review.