Terrasse/patio

Four Seasons Hotel Baltimore – Avis

5 out of 5
Four Seasons Hotel Baltimore
200 International Dr, Baltimore, MD

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 609 avis sur 735." "
Note de 8 – Bien, d’après 83 avis sur 735." "
Note de 6 – Acceptable, d’après 21 avis sur 735." "
Note de 4 – Médiocre, d’après 12 avis sur 735." "
Note de 2 – Terrible, d’après 10 avis sur 735." "

9,8/10

Propreté

9,6/10

Service et personnel

9,4/10

Commodités

9,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Meriame

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un bel hôtel proche de tout Il a une vue magnifique sur la marina et le coucher de soleil
Séjour de 4 nuits en mars 2024
Bahram Sepahi, Regional VP & GM a répondu le 6 mai 2024
Bonjour Meriame, merci pour vos gentils commentaires. Nous sommes heureux que vous ayez apprécié la vue depuis l'hôtel. Nous espérons vous revoir bientôt.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Rahinatu, Bronx

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Fernando

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelent
Séjour de 1 nuit en avril 2024

8/10 – Bien

Christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff goes above and beyond.
Séjour de 1 nuit en mars 2024
Bahram Sepahi, Regional VP & GM a répondu le 6 mai 2024
Hello Christine, we're so happy to hear that our staff went above beyond to ensure you had a memorable stay. We'll be sure to share with our team. We can't wait to welcome you back soon.

10/10 – Excellent

Eric

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
superb
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Falisha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic stay at Four Seasons Baltimore! Stunning harbor views, impeccable service, luxurious amenities, and delicious dining options Can't wait to return!
Séjour de 3 nuits en mars 2024
Bahram Sepahi, Regional VP & GM a répondu le 6 mai 2024
Hello Falisha, we're so glad that you had a fantastic stay with us. Thank you for your kind comments about our hotel including our exceptional staff, luxurious amenities, and array of top-tier dining experiences. We look forward to welcoming you back for many years to come!

10/10 – Excellent

LaToria, Upper Marlboro

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff and hotel stay was so excellent. The staff assisted me with dining and activities. My boyfriend and myself had the most relaxing time.
Séjour de 2 nuits en mars 2024
Bahram Sepahi, Regional VP & GM a répondu le 6 mai 2024
Hello, LaToria! We're so happy to hear you and your boyfriend had such an excellent stay with us. Thank you so much for your kind comments about your stay with us! We look forward to welcoming you back for many years to come.

10/10 – Excellent

SHIBRAM

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Sajid, elkridge

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Robert, Durham

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Damon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Courtney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was great!
Séjour de 2 nuits en février 2024
Bahram Sepahi, Regional VP & GM a répondu le 19 févr. 2024
Hello, Courtney! Thank you so much for your kind comments about your stay with us. We're thrilled you had such a great experience. We hope to welcome you back soon!

10/10 – Excellent

joe

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was fantastic
Séjour de 1 nuit en février 2024
Bahram Sepahi, Regional VP & GM a répondu le 19 févr. 2024
Hello, Joe! We're so glad to hear you had a fantastic stay with us at Four Seasons Hotel Baltimore, and you enjoyed all that our property has to offer. We hope to welcome you back soon for another wonderful experience.

10/10 – Excellent

Sean

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Scott, Pequea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There’s no place better in our mind and we thoroughly enjoy our time here. First class service.
Séjour de 2 nuits en janvier 2024
Bahram Sepahi, Regional VP & GM a répondu le 29 janv. 2024
Hello, Scott! We're thrilled to hear that there's no place better than Four Seasons Hotel Baltimore. From exceptional service to elevated accommodations, we're happy to offer such memorable and luxurious experiences. We look forward to welcoming you back for many years to come.

8/10 – Bien

Cevat

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Genevieve

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Four Seasons Baltimore is the ultimate hotel destination for New Year's Eve. The view from our windows was unparalleled. We had so many dining options to include The Bygone, Maximon, Azumi and Lochbar. From a fanciful Great Gatsby experience to casual American cuisine, this location offered delicious bites to please every appetite. The staff was so professional and kind, and I look forward to staying at the exceptional Four Seasons Hotel as well as indulging in their unique dining options in the near future!
Séjour de 1 nuit en décembre 2023
Bahram Sepahi, Regional VP & GM a répondu le 5 janv. 2024
Hello Genevieve, Happy New Year to you and yours! We're so glad to hear you had such a fantastic New Year's Eve and enjoyed the elevated dining experiences at our Hotel and in Harbor East. Thank you so much for your kind comments about your stay and beginning the new year with us. We can't wait to welcome you back soon for another exceptional experience (complete with exceptional meals)!

10/10 – Excellent

Robert, Lenoir

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
New Years Eve 2023
It was an amazing experience to start the new year, only wish I had known the directions of the fireworks.
Séjour de 1 nuit en décembre 2023
Bahram Sepahi, Regional VP & GM a répondu le 5 janv. 2024
Hello Robert, Happy New Year! Thank you for taking the time to provide us with your thoughts regarding your recent stay at the hotel. We thrilled that you began the new year with us, and that you had an amazing experience! We look forward to welcoming you back for a year of Four Seasons experiences.

10/10 – Excellent

Michelle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff and service was phenomenal. Room was comfortable, clean, and well kept. Decor a little outdated but it was in good shape. Pillows great, matress a little saggy. Baltimore is not the safest area but we felt safe at the hotel. We used Uber to and from the Ravens game with no issues. App was helpful for ordering room service and chatting with concierge. Bygone restaraunt qas excellent but Maximon was just ok. Would recommend staying here and we will definitely be returning for future stays.
Séjour de 2 nuits en décembre 2023
Erin Quon, Hotel Manager a répondu le 9 févr. 2024
Hello Michelle,Thank you so much for taking the time to provide us with your thoughts regarding your recent stay at the hotel! We are so glad that you enjoyed your guest room and in-room dining experience, and that our staff ensured you had a fantastic stay in Baltimore. The Four Seasons App is a fantastic resource for dining, connecting with our team, and seeing what our hotel has to offer. We apologize for any inconvenience caused by the quality issues you experienced with the mattress and dining at Maximon. We will ensure that our team is aware of this matter and appreciate your incredibly valuable feedback. We hope to welcome you back again in the future.

8/10 – Bien

Brian

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Frederick

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Five Star Treatment
Impeccable everything !!!! Customer service was amazing, five-star treatment. We had a King Executive Suite - two rooms and we were so shocked to have TWO bathrooms - or One & Half anyhow. The VIEW was to DIE FOR
Séjour de 1 nuit en décembre 2023
Bahram Sepahi, Regional Vice President a répondu le 15 déc. 2023
Hello, John! Wow—What fantastic comments! We're thrilled you enjoyed our luxury waterfront accommodations and that our staff went above and beyond to ensure you had a five-star stay. We can't wait to welcome you back soon for another impeccable experience!

10/10 – Excellent

Michelle

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved this property and will definitely come back!
Séjour de 1 nuit en octobre 2023
Bahram Sepahi,Regional Vice President & General Ma a répondu le 9 nov. 2023
Hello Michelle, we're so happy to hear that you loved our beautiful hotel in the heart of Harbor East. We can't wait to welcome you back and deliver our Four Seasons experience to you once again.

10/10 – Excellent

Marilyn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Pietro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

10/10 – Excellent

heather

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en août 2023

10/10 – Excellent

JENNY

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outstanding customer service
Séjour de 1 nuit en août 2023

10/10 – Excellent

Manuel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing place to stay
Séjour de 1 nuit en août 2023

10/10 – Excellent

Ashley

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was excellent, always accommodating. Very clean property
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

edwin

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff very Welcoming. Great view ! Great location! Our 2nd time staying here , Our Vrbo canceled on us last minute , Glad they did we enjoyed the pool and 1100sq ft room at the Four Seasons Baltimore
Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Miranda

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Confort de la chambre
A mess of an experience . . .
We have stayed at this property many times over the last several years, hosted holiday parties for friends and family and really enjoyed the experience each time. But this stay was a mess. We had to switch rooms 3 times in 24 hours to finally get the room category we paid for while along the way rejecting Management's attempts to upsell us (an additional $800 to $2,000 per night) for more costly suites. The pool was a nightmare . . . Packed with bodies upon bodies upon bodies (no way were all of these people guests of the hotel!) which impacted poolside service. Plenty of screaming kids cannon balling off the side and clearly over served individuals blasting their music, yelling at each other across the pool, insulting guests ("You can tell you guys have been together awhile, you are starting to look alike," said one of these obnoxious individuals to a couple sitting on the edge of the pool.) I have never experienced such poolside chaos before at a 5 star resort. This experience was not at all worthy of the Four Seasons brand. On the plus side, the breakfast at the hotel is oustanding, room service was prompt, housekeeping did a great job keeping our room tidy and we had a great view of the 4th of July fireworks from our balcony. Unfortunately, I believe a break up is in our future . . .
Séjour de 3 nuits en juillet 2023
Four Seasons Hotel Baltimore a répondu le 10 juill. 2023
Hello Miranda,Thank you for taking the time to share your thoughts with us on your recent stay. We are so sorry to hear you did not have an overall positive experience with our staff, accommodations, and visit to our pool. We are deeply appreciative of your feedback and will share it with the respective teams. We are glad that you enjoyed our room service and housekeeping, and celebrated the Fourth of July with us. We are constantly striving to improve and ensure each of our guests has the best possible experience. If you could please provide us with the best way to contact you, one of our team members is happy to follow up. We hope you will come back to visit us in the future.Best regards,Erin QuonHotel Manager

10/10 – Excellent

Richard

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Maha, Santa Clara

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooftop restaurant attracted folks from outside of the hotel that appeared to be call girls, which we also saw in the hotel restaurant the next day. Very problematic. Will not be staying at this location again. The hotel said the restaurant was independent of the hotel; ie privately owned. But it was still accessible through the hotel.
Séjour de 3 nuits en mai 2023
Four Seasons Hotel Baltimore a répondu le 7 juin 2023
Hello Maha,Thank you for taking the time to share your thoughts with us on your stay. We are sorry to hear you did not have a positive experience regarding the restaurant located on the top floor. Although it is accessible through our lobby, The Bygone is owned and operated by a third-party restaurant group. We will ensure that your input is shared with the respective teams. We are constantly striving to improve and make certain each of our guests has the best possible stay. We hope you will come back to visit us in the future.Best regards,Erin QuonHotel Manager

10/10 – Excellent

Kim

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a wonderful stay. I would recommend it to anyone.
Séjour de 1 nuit en mai 2023

8/10 – Bien

James

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Not as good as expected!
Excellent physical facility but the front desk staff was pre-occupied with looking at their phones and chatting while we were waiting to check in. And the young lady greeting us downstairs for the restaurant on top floor was sloppily attired on Friday-tank top, jeans
Séjour de 1 nuit en mai 2023
Joanna m a répondu le 22 mai 2023
Good Morning Mr. James Thank you so very much for your feedback. Can you provide me with the best number to contact you. Best,Joanna

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

xiaobing

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
nice service
Séjour de 1 nuit en mai 2023

10/10 – Excellent

James

Séjour de 1 nuit en avril 2023

10/10 – Excellent

Jimmy

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Tricia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great
Top notch from every aspect.
Séjour de 3 nuits en février 2023
Four Seasons Hotel Baltimore a répondu le 17 avr. 2023
Hello Tricia,Thank you so much for your kind comment! We're thrilled you had such an exceptional experience at our property. We look forward to welcoming you back soon.Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 – Excellent

Gerrie

Séjour de 1 nuit en mars 2023

10/10 – Excellent

Mechee

Voyage de couple
Points forts : Service et personnel, commodités
When we arrived our comforter under the duvet had lip stick smeared and makeup smeared all over it! They quickly came ti change it and gave us chocolate! But as much as we spent for two nights this was just unacceptable to me! The restaurant on property was amazing and so what the staff! I would come back but make sure ti check the sheets!
Séjour de 2 nuits en mars 2023
Four Seasons Hotel Baltimore a répondu le 31 mars 2023
Hello Mechee,Thank you for taking the time to provide us with your thoughts regarding your recent stay at the hotel! We are glad that you enjoyed the restaurant, and that our team provided exceptional service. We apologize for the inconvenience you experienced regarding your accommodations. We will ensure that our internal team is aware of this matter and appreciate your incredibly valuable feedback. We hope to welcome you back again in the future.Kind regards,Erin QuonHotel Manager

10/10 – Excellent

Megan

Voyage de couple
Points forts : Propreté, service et personnel
Incredible stay
Séjour de 1 nuit en mars 2023
Four Seasons Hotel Baltimore a répondu le 31 mars 2023
Hello Megan,Thank you for your kind comment! We always strive to provide our guests with an incredible experience. We hope to see you again soon.Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 – Excellent

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Simply amazing!
Séjour de 2 nuits en février 2023
Four Seasons Hotel Baltimore a répondu le 31 mars 2023
Hello John,Thank you for your kind comments! We always strive to provide our guests with an amazing experience. We hope to see you again soon!Best regards,Bahram SepahiRegional Vice President & General Manager

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jillian at the front desk was great! Amazing staff and service with an incredible view of the harbor!
Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Leticia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022