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Reflections Lennox Head - Holiday park – Avis

3 out of 5
Reflections Lennox Head - Holiday park
Cnr Ross Street & Pacific Parade, Lennox Head, NSW

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 32 avis sur 66." "
Note de 8 – Bien, d’après 25 avis sur 66." "
Note de 6 – Acceptable, d’après 6 avis sur 66." "
Note de 4 – Médiocre, d’après 0 avis sur 66." "
Note de 2 – Terrible, d’après 3 avis sur 66." "

8,4/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,0/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Accueil efficace. Cabines très petites et sans salles de bain.
Séjour de 1 nuit en février 2019

6/10 – Acceptable

Simone

Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Cabins are run down & very average. In a great location though with the beach and lake just across the street.
Séjour de 2 nuits en février 2024
Reflections Holiday Parks a répondu le 6 mars 2024
Hi Simone! We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on. Glad you loved the location of our Lennox Head Reflections Holiday Park.

10/10 – Excellent

Shana

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
We stayed in a standard cabin, service and place was awesome perfect spot with beach or creek right at your feet but the cabin wasnt the cleanest and could really do with a fresh paint job and a full clean
Séjour de 2 nuits en février 2024
Reflections Holiday Parks a répondu le 19 févr. 2024
Thank you for your kind words Shana on the great location and I am glad you enjoyed it. Sorry to hear that our standards did not meet your expectations. Please be assured that we appreciate all guest feedback and we do review all feedback with our team. We are passionate about introducing change wherever possible in an effort to continue meeting and exceeding our guests expectations. Again, thank you for your feedback and I hope we can welcome you back again soon.

6/10 – Acceptable

Margaret

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Rustic cabin in need of repair and maintenance
The cabin was well located a short walk from the beach and the lake but is in serious need of maintenance and upgrade. There was a portable aircon unit in the cabin ( as the main one wasn’t working) which kept the cabin cool but was very noisy and we had to secure the temporary fix with a peg as the panel was up against an open window. The vertical blinds wouldn’t close and there was a dodgy PowerPoint for the toaster that you couldn’t switch off and the iPhone charger wouldn’t work properly in that socket. Some bathroom and others fittings were rusted and in poor repair. Apart from that, other things were functional and the towels were white and fluffy but for the price ($215 pn) I have stayed in far better.
Séjour de 2 nuits en février 2024
Reflections Holiday Parks a répondu le 4 févr. 2024
Thank you for taking the time to post your feedback Margaret in relation to your recent stay here at Lennox Head. We are very glad that you enjoyed our fantastic location. Thank you also for pointing out a couple of issues you experienced with the cabin you stayed in during your stay. We regret this did not meet your expectations and offer our apologies and we will work on improving our facilities. Once again thank you for your Feedback and we hope to see you again in the near future.

6/10 – Acceptable

Deb

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
The staff were lovely and the beach across from the cabin was sensational. The cabin however was very average. There was sand in the bed and the air conditioning was not working so was replaced by a very noisy portable one. I don’t think it was worth the $200/night I paid.
Séjour de 2 nuits en janvier 2024
Reflections Holiday Parks a répondu le 4 févr. 2024
Thank you for your review Deb. Our staff at Lennox are wonderful. We regret this did not meet your expectations and offer our apologies.

10/10 – Excellent

Penny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We loved being near the lake and the sea. The only thing we didn't like was the weather - we struck wet and cold but don't hold Reflections responsbible for that!
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Leanne

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : État et installations de l’hébergement
Had a lovely stress free stay.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Freja

Séjour de 3 nuits en octobre 2023

10/10 – Excellent

Lynette

Séjour de 2 nuits en septembre 2023
Reflections Holiday Parks a répondu le 11 sept. 2023
Hi Lynette - Wow! Thanks for your top 10/10 rating for our park here in Lennox HEad. Come back soon!

10/10 – Excellent

Benjamin

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2022

2/10 – Terrible

Robert

Points forts : Propreté, confort de la chambre
We arrived at 2pm and were told that our unit wasn't ready. Then we were charged full price. I told the woman that we had paid a deposit with Hotels.com - couldn't find it. We finally got into our cabin at 2.50pm. When unpacking we found the receipt from Hotels.com which got us a refund. It had been a wet day and no doormat meant we had to change shous at the door. - not a good start.
Séjour de 2 nuits en mai 2022
Management a répondu le 9 mai 2022
Hello Robert, thank you so much for your feedback and we are sorry to hear that you had a challenging experience. Check-in time for cabins is 3pm which is stated on all booking confirmations etc, so we apologise that you were not able to check-in earlier. I understand that the issue with payment was sorted out and again we apologise that this affected your stay, however appreciate your understanding. Thank you, have a wonderful day :)

6/10 – Acceptable

David

Séjour de 3 nuits en avril 2022

10/10 – Excellent

Cheryl

Voyage en famille
Points forts : Propreté, confort de la chambre
Good budget accommodation
Very clean van with everything I needed
Séjour de 3 nuits en février 2022

8/10 – Bien

Kathryn

Séjour de 7 nuits en octobre 2021

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités et état et installations de l’hébergement.
Great Place to stay. Easy check in. Amenities block was close and very clean also. Cabin was basic but suited my needs
Séjour de 2 nuits en juin 2021

6/10 – Acceptable

J

Points faibles : Propreté, confort de la chambre
Clean your act up
Great location. Place was overpriced for what we got. Had to do dishes before leaving & leave place tidy otherwise there would an extra charge (note in compendium) not worried about that as would do it anyway. BUT the cleanliness of the place left alot to be desired. Very grubby & dirty. Needs a thorough deep clean from top to bottom. Would be embarrassed if it was my place.
Rope to hold up shelf
Bottom of shower curtain pink & dirty. Needs a good soak in bleach
Cupboard in bathroom not wiped out
Floor in bathroom
Séjour de 3 nuits en juin 2021

10/10 – Excellent

Marsha

Points forts : Propreté, confort de la chambre
Lovely park. Good cabin
Séjour de 2 nuits en février 2021

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en janvier 2021

10/10 – Excellent

Norma V

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Relaxing break
Lovely stay. Relaxing environment. Over the road from stunning beach. No fuss, no nonsense property!
Séjour de 1 nuit en mars 2020

10/10 – Excellent

zhizhi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
位置优秀
很好的位置，酒店也不错，不过我在住的日子里面旁边在装修
Séjour de 1 nuit en novembre 2019
Brooke & Dan a répondu le 8 déc. 2019
Thank you so much for your review! We are glad that you enjoyed your stay and we hope to welcome you back one day.

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great for family’s
We really enjoyed Lenox Head and this accommodation was great for the price. We’d stay again for sure.
Séjour de 2 nuits en octobre 2019
Lee a répondu le 9 oct. 2019
Thankyou, hope to see you again soon!

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2019
Lee a répondu le 9 oct. 2019
Thankyou

8/10 – Bien

Margaret

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great for family and their dog holiday
The park is situated in a great spot. On the banks of Lake Ainsworth on one side and Seven Mile beach, Lennox Heads on the other. It is a beautiful area with plenty of walking areas and the hinterland has pleasant country drives. Park has a boom gate, is clean, well managed & maintained. Dogs are welcome & well catered for with a dog washing machine in the laundry, dog bath outside the amenities, dog friendly precinct & dog walking beach. Grounds are spacious & well set out. It is near the shops & restaurants, safe & quiet with beautiful sea breezes. Good for family/friend get togethers.
Séjour de 2 nuits en septembre 2019
Lee a répondu le 9 oct. 2019
Thanks Margaret, glad you enjoyed your stay!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 2 nuits en septembre 2019
Lee a répondu le 9 oct. 2019
Thankyou

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location , close to beach and lake - not far from lovely cafes
Séjour de 4 nuits en août 2019
Lee a répondu le 9 oct. 2019
Thankyou, yes perfect position!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was exactly as expected. Very clean. Not too small. Perfect.
Séjour de 2 nuits en août 2019
Lee a répondu le 9 oct. 2019
Thankyou hope you enjoyed your stay!

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
It was adequate for the cost the cabin was a basic one
Séjour de 2 nuits en juillet 2019

8/10 – Bien

Stuart, Newcastle

Points forts : Propreté, service et personnel
The cabin was very small but comfy and right across from the beach was travelling had a beautiful sleep.
Séjour de 1 nuit en juin 2019
Pam a répondu le 13 juin 2019
Thank you for your review Stuart.

10/10 – Excellent

Voyageur vérifié

Séjour de 4 nuits en mai 2019
Pamela a répondu le 30 mai 2019
Thank you for your review, we look forward to seeing you again.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2019
Pamela a répondu le 29 avr. 2019
Thank you for taking the time to review our park, we are happy you enjoyed your stay.

8/10 – Bien

Jennifer

Points forts : Service et personnel
Séjour de 1 nuit en février 2019
Deb Park Manager a répondu le 13 févr. 2019
Hi Jennifer Thank you for taking the time to give us feedback. Much appreciated. See you again.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing people, my parents really enjoyed their stay. Thank you
Séjour de 2 nuits en décembre 2018
Reflections Lennox Head a répondu le 11 févr. 2019
We are so please your parents enjoyed their stay. Looking forward to seeing you again.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Cool little spot right next to Lake Ainsworth and the ocean. Cabins were very nice, although probably a bit small for 4 people. 2 people are fine. Would definitely go back
Séjour de 3 nuits en octobre 2018
Pamela a répondu le 31 oct. 2018
Thank you for the review, we have added more cabins to the park next time try one of our 2 bedroom cabins or even the 4 bedroom house.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect for what I needed,clean and comfortable. Room matched the pictures, and I had no issues checking in/out. Property is conveniently located.
Séjour de 3 nuits en août 2018
Pamela a répondu le 23 août 2018
Thank you for your feedback

10/10 – Excellent

Dennis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I have never stayed in a cabin before. I was suitably surprised by the size of the cabin, the quality of the inclusions and the quietness of the surroundings. I will stay again
Séjour de 3 nuits en juillet 2018
Pamela a répondu le 23 août 2018
Thanks for the feedback Dennis we look forward to welcoming you in the future

10/10 – Excellent

Mia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect. Position. Primo
It was good we are coming back again get photos next time.and stay over Christmas holidays.
Séjour de 2 nuits en novembre 2017

8/10 – Bien

Fiona

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Small but comfortable cabin close to town
A well positioned holiday park near the beach, the lake and town. The cabin was small but enough space for 1 or 2 people. Families might need more space....fine if you’re always outside. Average equipped kitchenette and bar fridge was adequate. Overall good value for the location.
Séjour de 3 nuits en novembre 2017
Lee a répondu le 16 nov. 2017
Thankyou! Yes our park is in the best location!

10/10 – Excellent

Rebecca

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
overnight stay in Lennox head
Quiet and comfortable
Séjour de 1 nuit en octobre 2017
Thankyou!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was a good bed and close to lake
The park was good just found the cabin small with 4 people, but comfortable for one night
Séjour de 1 nuit en octobre 2017
Lee a répondu le 14 nov. 2017
Thankyou, maybe next time try our 2 bedroom villas they are very spacious!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
very convenient
very convenient location adjacent to all activities at Lennox Head
Séjour de 1 nuit en octobre 2017
Lee a répondu le 14 nov. 2017
Thankyou, yes we are in the perfect spot!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice cabin close to the sea
A cabin close to the sea and a lake. The cabin we had was in perfect condition and the surroundings also seemed well maintained. It was a very nice place to stay.
Séjour de 1 nuit en août 2017
Debbie - Park Manger a répondu le 27 août 2017
Thank you for your review. Love to see you again.

8/10 – Bien

sally, new zealand

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Holiday park by the lake
Very comfortable stay. Quiet location. Nice and close to beach and shops.
Séjour de 2 nuits en août 2017
Debbie - Park Manager a répondu le 27 août 2017
Hi Sally Thank you for reviewing. Yes we love the quiet here.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good. Need a lounge chair of some sort in the cabin
Séjour de 3 nuits en août 2017
Hi there Thank you for the suggestion, good idea

8/10 – Bien

dl, Qld

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and close to beach and shops
Had a great time. Beach walking was terrific. Good fishing
Séjour de 6 nuits en juillet 2017
Debbie - Park Manager a répondu le 27 août 2017
Hi DL I agree, the fishing here can be lovely on the beach.

8/10 – Bien

emily, brisbane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very comfortable & clean
Excellent location. Clean facilities. Basic cabin was very clean, comfortable and had everything we needed to self cater.
Séjour de 1 nuit en juillet 2017
Debbie Park Manager a répondu le 27 août 2017
Thanks Emily, glad you had a chance to see the sights!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, close to beach and lake
Stayed 1 night in an ensuite cabin. Very comfortable. Would definitely stay again if I'm in the area
Séjour de 1 nuit en juin 2017
Pamela a répondu le 8 juill. 2017
Thank you for your feedback, we are happy you enjoyed your stay in Lennox Head.

8/10 – Bien

jenni, Central Coast NSW

Points forts : Confort de la chambre
Great location close to lake shops and beach
Much more relaxing than Byron Really good eating places in walking distance.
Séjour de 4 nuits en juin 2017
Pamela a répondu le 8 juill. 2017
Yes Jenny we agree with you, we are spoilt for choice when it comes to restaurants in Lennox.

8/10 – Bien

Ross, Coolangatta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
GREAT LOCATION
Holiday park is well located near beach and very close to cafes and restaurants in Lennox Head. Close to the main town of Ballina if needed. park facilities and amenities block are well maintained and appointed. Cabins are comfortable and in fantastic surroundings. A gem!
Pamela a répondu le 8 juill. 2017
Thanks for the feedback Ross we are pleased you enjoyed your stay.

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Shared bathroom
Thought I selected cabin with bathroom. Wrong it has shared bathroom. What this meant was community bathroom. Not happy. Shower water went everywhere.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great holiday park
We were only here for 1 night, but wish we could have stayed longer! The basic cabin was not so basic! It was clean, spacious and really well equipped with a kitchenette. It had AC, a TV, patio with table and chairs. Would definitely recommend.