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Maison Otis

3.5 star property
Hotel in Baie-St-Paul with free parking

Choose dates to view prices

Photo gallery for Maison Otis

Comfort Suite, 1 King Bed, Non Smoking
Restaurant
Reception
Front of property
Signature Suite, 1 King Bed, Non Smoking
In the heart of a shopping district, Maison Otis offers an artistic retreat. Enjoy free in-room WiFi, unwind at the bar or explore local art at the on-site gallery. With bicycle rentals available and luggage storage provided for your convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Day bed
Hair dryer
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Rainfall showerhead
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Baie-St-Paul, Maison Otis is in the city center and near a boardwalk/promenade. Moulin de la Remy and Les Moulins de l'Isle-aux-Coudre are local landmarks, and the area's natural beauty can be seen at Randonnees Nature-Charlevoix and Boise du Quai. Chocolaterie Cynthia and Sentier des Caps are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.
Visit our Baie-St-Paul travel guideOpens in a new window
Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2

What's nearby

  • Sentier des Caps - 2 min walk - 0.2 km
  • Arena Luc et Marie-Claude - 3 min walk - 0.3 km
  • Train of Le Massif de Charlevoix - 8 min walk - 0.7 km
  • Les Jardins secrets du vieux moulin - 2 min drive - 1.9 km
  • Golf de Baie-Saint-Paul - 3 min drive - 2.3 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Orange Bistro - ‬4 min walk
  • ‪Chez Mag - ‬11 min walk
  • ‪Le Gourmet - ‬17 min walk

About this property

Maison Otis

Hotel in a shopping district
Maison Otis provides amenities like a terrace and an art gallery on site. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, luggage storage, and meeting rooms
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Heating and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Art gallery
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-12-31, 003356

We should mention

This property does not have elevators

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

Is Maison Otis pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Maison Otis?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Maison Otis on Aug 25, 2025 start from CA $257.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Maison Otis?

Self parking is free at this property.

What time is check-in at Maison Otis?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Maison Otis?

Check-out is at 11:00 AM.

Where is Maison Otis located?

Located in the heart of Baie-St-Paul, this hotel is steps from Galerie Clarence Gagnon, Chocolaterie Cynthia, and Sentier des Caps. Contemporary Museum of Art and Arena Luc et Marie-Claude are also within 5 minutes.

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Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 429 reviews
Rating 8 - Good. 92 out of 429 reviews
Rating 6 - Okay. 18 out of 429 reviews
Rating 4 - Poor. 9 out of 429 reviews
Rating 2 - Terrible. 10 out of 429 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were delightful even if the exterior of the building was a bit "tired". Staff were friendly and we enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location next to galleries, restaurants etc. Large comfortable room with modern amenities.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed with the place. Check in and check out were very easy and the room was clean. We had everything we needed and more! Would highly recommend staying here - tons of great restaurants nearby and cute little artsy shops.
Stayed 1 night in May 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the comfort and finesse of the property and especially appreciated that pets are allowed
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a studio room. Convenient location for BSP and the greater Charlevoix region.

6/10 Okay

Alana

Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located right oh the 'arts' street which made it perfect.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otis my man!!

Maison Otis is an excellent boutique hotel. Room was large and clean. Staff was great.
Stayed 1 night in Mar 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms have been upgraded since our previous visit several years ago. Very nicely done.
Stayed 2 nights in Sep 2022

8/10 Good

Thanh-Tam Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for visiting Baie Saint Paul. The room was spacious and overall clean. Walls are quite thin however and you can hear you neighbour's conversation.
Stayed 2 nights in Sep 2023

8/10 Good

Manon

Liked: Cleanliness, staff & service, amenities
Everything was great, beautiful spot. The only thing is that there was not hot water; we had to call on the second night, when we got to take a quick shower before it went lukewarm/cool.
Stayed 2 nights in Apr 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Oct 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Room 5, an excellent suite, with artsy wall decoration, and an exquisite bathroom. With two suite cases the stairs are steep and narrow, but with the help of the concierge, we managed.
Stayed 2 nights in Sep 2022

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, but not the floor of the Hallway, corridors and stairs. I would go back, loved it non the less!
Stayed 1 night in Jun 2024

6/10 Okay

Larry

Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

4/10 Poor

Chantal

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

6/10 Okay

Isabelle

Liked: Cleanliness, staff & service, amenities
J
Stayed 1 night in Aug 2023

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AIR B AND B NOT a HOTEL!!!

This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

2/10 Terrible

Peggy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed when we arrive d--and I mean CLOSED. All of the businesses were aware that it was not taking guests AT ALL! But they did send me an email the next day telling me that they had processed my payment! Had to find alternate lodging.
Stayed 3 nights in Jun 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
The TV does’nt work ni the room and the bed was very uncomfortable.
Stayed 1 night in Jul 2023

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baie-St-Paul was great, and Maison Otis is right in the heart of it. Nice town with great stores, cafes, and restaurants, and the hiking nearby is fantastic. While we enjoyed the room and location, and staff were friendly, unfortunately someone entered our suite both mornings we stayed there, while we were in the room (apparently due to a misdirected delivery the first morning, and a handyman the second morning). The room entry is via code entry, and can’t be additionally deadbolt locked. I brought this up with front desk, and while they said it was a communication issue, there seems to be a casual approach to entering guest suites that needs to be corrected.
Stayed 2 nights in May 2023