Zihuatanejo Bay Tours and Activities

Booked via Expedia to attend a wedding and 7 day stay. Booking direct we received several conflicting responses on pricing. Expedia was a much better value and check-in at the hotel was a breeze. The hotel is kept nicely for its age. There requires a lot of walking/stairs to get around the hotel, this is not the place to book if mobility is an issue. CONS: 1) The lack of communication regarding all inclusive options for dining other than the buffet 2) The non-working elevator to the beach 3) Bats in the walkway down from the 19th floor 4) The 19th floor is locate above the lobby/bar/reception area and has an open hallway looking over the bar/reception/lobby, expect to hear loud talking, kids screeching and music until 1AM. 5) Insects- sugar ants were visible by day 2 and small roaches by day 6 6) Only location for drinks in the hotel is the lobby bar that opens at 6pm. 7) The wait time for drinks to be served in the restaurants/buffet areas and having to sign after every time is confusing. 8) Waiting for a table to be assigned- there really isnt a point to this as my table was given away PROS: 1) AMAZING VIEW AND PRIVATE BEACH 2) Friendly staff- we got so much help from reception for transportation options (combi stop is at the bottom of the hill at the entrance to the hotel), $ exchange on site, reservations, etc. 3) Noe in excursions gets you the best guides and rates! He was fantastic to work with. 4) Budget and family friendly 5) Breakfast was great every day

beach its the best and cervices'

Everything was good except the elevator they have 3 but only working 1 and those doesn't have AC