Title: Hotel & terme Bagni di Lucca - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & terme Bagni di Lucca Travelers find their perfect balance at this Bagni di Lucca retreat, starting each day with a breakfast buffet before relaxing poolside or garden strolling ![Body treatments, facials](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/cdbed9f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/ae39e0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/1b1c9bbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/81296d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/8d4a554d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Terme Bagni Lucca, in the heart of town, offers breakfast with garden views from the terrace. Unwind at the pool or with spa treatments. Rooms include WiFi, and staff provide concierge services and luggage storage. 7.8 Good ## Popular amenities - Bar - Breakfast included - Spa - Pool - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/4ce51102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Air conditioning Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/740a2fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Air conditioning Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 215 sq ft - Sleeps 3 - 2 Twin Beds ![Superior Double Room](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/f3782d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Comfort Triple Room](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3222eb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Air conditioning Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 269 sq ft - Sleeps 3 - 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed ![Comfort Single Room](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3330127b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Air conditioning Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Bidet Bathrobes - 151 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information) ## About the area Bagni di Lucca is home to Hotel & terme Bagni di Lucca. Teatrino di Vetriano and Chestnut Museum are cultural highlights, and some of the area's landmarks include Casino' delle Terme and Ponte della Maddalena. Parco Levigliese and Parco Avventura Sospeso nel Verde are also worth visiting. [Visit our Bagni di Lucca travel guide](https://www.expedia.ca/Bagni-Di-Lucca.dx6025849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.01066%2C10.58091&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceUlpJtJvvC0qgWQk37HbOtEhKg=) Via del Paretaio 1, Bagni di Lucca, LU, 55022 ### What's nearby - Bagni di Lucca Thermal Spa - 5 min walk - 0.5 km - Casino' delle Terme - 16 min walk - 1.4 km - Ponte della Maddalena - 5 min drive - 4.3 km - Canyon Park Adventure Park - 12 min drive - 11.4 km - Orrido di Botri Nature Reserve - 23 min drive - 17.4 km ### Getting around - Bagni di Lucca Station - 8 min drive - Galileo Galilei Airport (PSA) - 73 min drive ### Restaurants - ‪Il Pescatore - ‬8 min drive - ‪La Ninfa - ‬11 min walk - ‪bar roma - ‬4 min drive - ‪Caffè Il Borgo - ‬9 min drive - ‪Bar Italia - ‬9 min walk ## About this property ### Hotel & terme Bagni di Lucca Property highlights You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel & terme Bagni di Lucca. Treat yourself to a facial or a body treatment at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - Swimming pool along with sun loungers - Free self parking - A front-desk safe, luggage storage, and smoke-free premises - An elevator, tour/ticket assistance, and concierge services Room features All guestrooms at Hotel & terme Bagni di Lucca include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - Free infant beds, heating, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314974/a8f9e09a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Regina Bagni di Lucca - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 98 reviews CA $117 CA $129 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1314974&PinnedHotelID=1314974&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, River View | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106540000/106536900/106536816/7a127ccc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Ninfa Hotel Bagni di Lucca - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 19 reviews CA $167 CA $183 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=106536816&PinnedHotelID=106536816&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509292/cc2abbf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa delle Rose Pescia - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 127 reviews CA $135 CA $148 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1509292&PinnedHotelID=1509292&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96450000/96441400/96441306/c623c14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borgo Giusto Tuscany Borgo a Mozzano - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 19 reviews CA $84 CA $93 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=96441306&PinnedHotelID=96441306&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1070000/1064100/1064090/b5afe8e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Tuscany Il Ciocco Resort & Spa Barga - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 155 reviews CA $195 CA $272 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1064090&PinnedHotelID=1064090&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19130000/19120800/19120777/639b3566.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Pian di Fiume Bagni di Lucca - Pet-friendly - Kids pool - Parking included - Free WiFi 9.6 Exceptional 18 reviews CA $177 CA $195 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=19120777&PinnedHotelID=19120777&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1230000/1221300/1221287/fea7a570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Volpi Lucca - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 189 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=1221287&PinnedHotelID=1221287&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/36000000/35290000/35282800/35282793/552fe9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Ciocco Hotels Barga - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 62 reviews CA $99 CA $113 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=35282793&PinnedHotelID=35282793&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101820000/101817700/101817681/4325c569.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### I Borghi della Maddalena Borgo a Mozzano - Pet-friendly - Free WiFi - Breakfast available - Housekeeping 8.6 Excellent 9 reviews CA $117 CA $129 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=101817681&PinnedHotelID=101817681&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/7000000/6530000/6527800/6527721/42c31be6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bernardino Lucca Historical Center - Hot tub - Pet-friendly - Kids pool - Free WiFi 8.0 Very good 84 reviews CA $130 CA $155 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6527721&PinnedHotelID=6527721&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Pool ### Family friendly - In-room crib - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bidet - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Minibar ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 8 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures This property is closed from September 15 2025 to October 29 2025 (dates subject to change). ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 15.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: EUR 15.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hotel terme Bagni di Lucca terme Bagni di Lucca Hotel & Terme Bagni Di Lucca Province Of Lucca & Terme Bagni Di Lucca Hotel & terme Bagni di Lucca Hotel Hotel & terme Bagni di Lucca Bagni di Lucca Hotel & terme Bagni di Lucca Hotel Bagni di Lucca ## Frequently asked questions ### Does Hotel & terme Bagni di Lucca have a pool? > Yes, this property has a pool. ### How much does it cost to stay at Hotel & terme Bagni di Lucca? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hotel & terme Bagni di Lucca on Oct 30, 2025 start from CA $222.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel & terme Bagni di Lucca pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel & terme Bagni di Lucca? > Self parking is free at this property. ### What time is check-in at Hotel & terme Bagni di Lucca? > Check-in start time: 2 PM; Check-in end time: 8 PM. After-hours check-in is not available. ### What time is check-out at Hotel & terme Bagni di Lucca? > Check-out is at 11 AM. ### Where is Hotel & terme Bagni di Lucca located? > Situated in Bagni di Lucca, this spa hotel is within 1 mi (2 km) of Bagni di Lucca Thermal Spa and Casino' delle Terme. Ponte della Maddalena is 2.9 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel & terme Bagni di Lucca Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 20 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 6 ### 2/10 Terrible #### Gail Jun 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We didn’t stay as it was disgracefully dirty and the owners didn’t care. Told us we hadn’t paid for a room with a view when we complained about looking out at brick wall and scaffolding. Said we could move rooms for additional €75 per night but this room was as bad as the first one. Advertised spa didn’t exist, Refused to refund us ![Dead bugs](https://a.travel-assets.com/ugc/hotel-reviews/c137777f-a217-4ce1-bb2a-e97b57c18a9e-1750076638845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy curtains ](https://a.travel-assets.com/ugc/hotel-reviews/9f97a2ca-4c00-4c42-9254-31ff5e63adc9-1750076642518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Grubby feidge](https://a.travel-assets.com/ugc/hotel-reviews/f534dae4-4c76-4794-8bca-b0b206ada57d-1750076621179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dust and dirt under the bed](https://a.travel-assets.com/ugc/hotel-reviews/c39dbe03-4375-46ac-b3eb-3bac139b2de7-1750076597407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gail Stayed 2 nights in May 2025 ### 10/10 Excellent #### Giacomo Jun 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and warm stay in Bagni di Lucca Italy! Lovely hotel with excellent service. Elena who greeted us upon arrival was absolutely lovely and professional, friendly and welcome! She greeted us warmly upon arrival and facilitated a smooth check in. She ensured that breakfast was to our liking and was most informative and helpful throughout the stay. The property is very quiet and peaceful. ##### Giacomo Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Stephen Jun 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would not stay here again It was noisy, the water was turned off, breakfast was poor. Not a good experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 ### 2/10 Terrible #### Stephen Jun 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rather sad and poorly run I was very disappointed by the hotel. The best part was the warm water in the pool. It is very poor value. Specifically, the room was noisy from a water filtration system overhead. I complained and the noise was stopped but so was all the water to my room. Fortunately, I’d already showered, but still had no water for sink or toilet until after breakfast. Talking of which, that consisted of three seriously under-baked croissants and a glass of orange juice. Extremely poor choice of food. No food was available in the evening and the hotel is at the top of a steep hill at least 25 minutes walk away from another place to eat. Sadly, the owners seem to have given up on trying to run the place professionally. Other places nearby are closed. Best feature was the view of the valley. This hotel was easily the worst value of my trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 ### 2/10 Terrible #### Susan Jun 9, 2024 Disliked: Staff & service, property conditions & facilities We made very bad experience here. I mistakenly booked our accommodation one night late and had to book this place in a hurry. We booked it via Expedia and paid 165€ for one night. I called them in advance to check if the booking went through. Even if on the internet it says they speak English, the very rude lady on the phone didn’t made any effort to talk to me because I spoke just English. Than we arrived. The lady at the reception made us feel so unwelcome. If you don’t like your job just change it. We booked a room for two adults and a child. But they didn’t had any baby bed, and the baby couldn’t sleep between us because we got two single beds. I don’t understand why I could book the room if there was no possibility for the kid to sleep. We agreed anyways to stay. At 20:30, one hour later we realised the Airconditioning leaked water and it was dropping very quickly and made very loud noise. We told her and she just said she cannot do anything for us. She also said the reception is closed since 8pm, but the on sheep of paper it said 9:30pm. So she left a pregnant woman with a one year old kid like this and just said reception is closed and she cannot do anything. I couldn’t sleep until 2am, because even if we turned off the Airconditioning it was making every 30min very loud noise or the dog was barking so loud outside. All in all a very bad experience. No Problem management from the receptionist, which was so unfriendly. One point because she gave us a bottle of milk. ##### Susan Stayed 1 night in Jun 2024 ### 4/10 Poor #### Daniele Jul 15, 2025 Disliked: Staff & service Hotel in posizione poco pratica per viaggi di lavoro , ed in stile un po' retrò. Servizi pressoché inesistenti è stato impossibile aprire la finestra per il troppo rumore di macchinari esterni ##### Daniele Stayed 1 night in Jul 2025 ### 8/10 Good #### Simona Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stanza e letto comodi , staff disponibile e gentile, ##### Simona Stayed 1 night in Jun 2025 ### 8/10 Good #### Alberto Jun 3, 2025 ##### Alberto Stayed 2 nights in May 2025 ### 4/10 Poor #### Bo Piilgård Aug 21, 2024 ##### Bo Piilgård Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### maquita Jul 15, 2024 ##### maquita Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom hotel para relaxar,ótimo atendimento,local muito bonito ##### Verified traveller Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Björn Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Underestimated ##### Björn Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jesper Jul 15, 2023 ##### Jesper Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Anne Marie Jul 8, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Une bien belle adresse séjourner à cet hotel est toujours une belle parenthèse : quiétude (loin de tout), une petite piscine d'eau thermale très agréable, chambre confortable avec belle vue, bon pdj, personnel agréable... Nous y venons depuis des années et continuerons de revenir ##### Anne Marie Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Thorir Apr 30, 2023 ##### Thorir Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Thorir Apr 29, 2023 ##### Thorir Stayed 1 night in Apr 2023 ### 8/10 Good #### Sonja Oct 3, 2022 ##### Sonja Stayed 1 night in Sep 2022 ### 6/10 Okay #### Giuliano Sep 21, 2022 ##### Giuliano Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Sofia Aug 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Sofia Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Rik Aug 1, 2022 ##### Rik Stayed 1 night in Jul 2022 ### 2/10 Terrible #### laurent Jul 19, 2022 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### décevant Une déception !! Nous sommes déjà allés deux fois dans cet hôtel avant le Covid. Nous aimions cet hôtel pour les termes, le calme et l’hospitalité. Nous venons juste de passer trois nuits dans cet établissement, et je ne voulais pas croire les avis négatifs que j’avais lus. Effectivement ce n’est pas l’hôtel que nous avions connu: -nous avions réservé une chambre supérieure (160 euros la nuit) comme indiqué sur le site, et lorsque nous sommes arrivés, l’hôtel nous a donné une chambre simple (normal), et nous avons dû insister pour avoir la chambre que nous avions payée! Vous remarquerez d’ailleurs que toutes les chambres proposées (simples ou supérieures ont toute la même superficie) - les termes étaient fermés (soins, grottes…) et cela n’était pas indiqué sur leur site (en anglais). Ceci n’est pas admissible, car comme beaucoup on venait pour les termes. L’hôtel nous a dit que les termes étaient fermés pour des raisons administratives, mais entretemps un autre établissement a toutefois ouvert à Bagni di Lucca. -le restaurant de l’hôtel: nous avons diner trois soirs (car c’est plus simple de ne pas prendre la voiture le soir), je ne dis pas que cela est mauvais, mais un choix très limité. Surprenant que nous devions commander le midi pour le soir (donc plats préparés et réchauffé, au moins le service est extrême rapide). -Le petit déjeuner: très basique (seulement café et viennoiserie), Pour résumer, nous ne reviendrons plus jamais dans cet hôtel. ##### laurent Stayed 3 nights in Jul 2022 ### 8/10 Good #### francesco Jun 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### francesco Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Christopher Apr 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding property Lovely hotel; everyone went out of their way to make us welcome and comfortable. We didn't use the thermal bath just because of Covid carefulness, but it looked absolutely divine. I would stay here again any time. Be aware that Waze might take you to a dead end; just stay on Via Bagni Caldi and you'll get to the front of the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/B8043AFE8C4CC3136D22900F2B2A6966676805191649009848801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Claudio Oct 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Claudio Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Kent Aug 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spectacular Views...! The hotel did not disappoint. If your prepared to go the little extra distance then we can defiitely recommend this hotel. Sure there were one or two individual points that could be better but after the terrible time the hospitality industry has suffered over the last year and a half, the hotel exceeded expectations. Granted we only spent one night there but could have easily stayed more nights comfortably. The room was large and accomodated our small family of 3 comfortably. The dinner was enjoyable and the food of high quality and plentiful. The dining area was layed out in a traditional form and the bare wooden structured ceiling has to be appreciated. No fastenings, bolts or nails. ##### Kent Stayed 1 night in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Poderi Arcangelo](https://www.expedia.ca/San-Gimignano-Hotels-Poderi-Arcangelo.h1492186.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.ca/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Borgo Scopeto Wine & Country Relais](https://www.expedia.ca/Castelnuovo-Berardenga-Hotels-Borgo-Scopeto-Relais.h1277546.Hotel-Information) > > [Hotel President Viareggio](https://www.expedia.ca/Viareggio-Hotels-Hotel-President-Viareggio.h1089282.Hotel-Information) > > [Hotel Mulino di Firenze, WorldHotels Crafted](https://www.expedia.ca/Florence-Hotels-Mulino-Di-Firenze.h3619961.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Castello Vicchiomaggio](https://www.expedia.ca/Greve-In-Chianti-Hotels-Castello-Vicchiomaggio.h7564854.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.ca/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Castello di Spaltenna- Small Luxury Hotels of the World](https://www.expedia.ca/Gaiole-In-Chianti-Hotels-Castello-Di-Spaltenna.h2540741.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Villa di Piazzano - Small Luxury Hotel of the World](https://www.expedia.ca/Cortona-Hotels-Villa-Di-Piazzano-Small-Luxury-Hotel-Of-The-World.h971985.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.ca/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Borgo Vescine](https://www.expedia.ca/Radda-In-Chianti-Hotels-Il-Borgo-Di-Vescine.h1180553.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Castello Di Vicarello](https://www.expedia.ca/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information)