[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Heiligendamm Family-friendly fun on the beach, with outdoor pool ![On the beach, windsurfing, beach bar, surfing](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/b88e53df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 Bedroom, Non Smoking, Sea View](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/841b72ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/0956bbf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/fcf0ab0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/9153d5c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers enjoy Grand Hotel Heiligendamm's sunny beachfront with poolside bar and windsurfing. The Heiligendamm SPA offers yoga and Pilates for wellness seekers. Three distinct restaurants provide dining options, and the attentive staff consistently earns praise from guests. 9.0 Wonderful ## Popular amenities - Hot tub - Bar - Free WiFi - Housekeeping - Pool - Spa ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Junior Suite, 1 Bedroom, Non Smoking, Sea View](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/0a7b3860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking, Sea View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains - 484 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Deluxe Suite, 1 King Bed, Non Smoking, Sea View](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/3b4f1fa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking, Sea View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Rainfall showerhead - 646 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ![Deluxe Suite, 1 King Bed, Non Smoking, Park View](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/53b81d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking, Park View 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Rainfall showerhead - 646 sq ft - 1 bedroom - Park view - Sleeps 4 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/bc9e4bad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, Non Smoking, Garden View (no extra bed available) 9.6 Exceptional 14 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Rainfall showerhead - 323 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/bc9e4bad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, Non Smoking, Sea View 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Rainfall showerhead - 323 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Junior Suite, Park View ](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/23adfd75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking, Park View ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Rainfall showerhead - 484 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed OR 1 Queen Bed ### Exclusive Suite, 1 King Bed, Sea View, Beachside ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed ### Exclusive Suite, 2 Bedrooms, Non Smoking, Ground Floor ### Highlights Yard Separate sitting area Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1076 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds ### Exclusive Suite, 1 King Bed, Sea View, Beachside ### Highlights Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains - 538 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBad-Doberan-Hotels-Grand-Hotel-Heiligendamm.h908363.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBad-Doberan-Hotels-Grand-Hotel-Heiligendamm.h908363.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.14323%2C11.84305&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r2qSVy_OsP0Ak2HfkonvSpFKN_M=) Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209 #### What's nearby - Heiligendamm Beach - 1 min walk - 0.2 km - Marina Kuehlungsborn - 12 min drive - 9.4 km - Kuehlungsborn Beach - 12 min drive - 9.4 km - Baltic Border Tower - 12 min drive - 9.6 km - Nienhagen Beach - 19 min drive - 15.3 km #### Getting around - Bad Doberan Station - 8 min drive - Rostock (RLG-Laage) - 42 min drive #### Restaurants - ‪Kühlungsborner Brauhaus - ‬10 min drive - ‪deck Restaurant & Bar - ‬17 min walk - ‪Restaurant Herzoglicher Wartesaal - ‬2 min walk - ‪Backfischbude - ‬6 min walk - ‪Vielmeer - ‬11 min drive ## About this property ### Grand Hotel Heiligendamm Family-friendly hotel by the sea Take advantage of an adjacent golf course, a beach bar, and a poolside bar at Grand Hotel Heiligendamm. This hotel is a great place to bask in the sun with a beachfront location, surfing, and sailing. Treat yourself to a body treatment, a massage, or a facial at Heiligendamm Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Pilates classes and fitness classes are offered at the health club; other things to do include archery and windsurfing. In addition to a rooftop terrace and shopping on site, guests can connect to free in-room WiFi. Other perks include: - An indoor pool and an outdoor pool, along with sun loungers - Limo/town car service, bike rentals, and tennis courts - Valet parking (surcharge), an electric car charging station, and supervised childcare (surcharge) - Meeting rooms, free newspapers, and concierge services Room features All 199 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Rainfall showers, separate tubs/showers, and children's robes - 27-inch flat-screen TVs with cable channels - Wardrobes/closets, childcare services, and heating ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/2000000/1210000/1200200/1200104/c6d4ab06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yachthafenresidenz Hohe Duene Hohe Düne - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 980 reviews CA $295 CA $328 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1200104&PinnedHotelID=1200104&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1840000/1839300/1839230/6427eeea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Prinzenpalais Bad Doberan Bad Doberan - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,005 reviews CA $166 CA $190 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=26175&PinnedHotelID=26175&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach towels, surfing](https://images.trvl-media.com/lodging/2000000/1800000/1794200/1794116/4382b1a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A-ROSA Ostseehotel Kühlungsborn Kuehlungsborn - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 72 reviews CA $226 CA $248 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1794116&PinnedHotelID=1794116&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/102000000/101110000/101103300/101103231/65bdb5c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pension Ostsee-Strand Boergerende-Rethwisch - 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24-hour train station pick-up and drop-off shuttle (surcharge) - Bus station shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Self parking on site (EUR 15 per day) - Valet parking on site (EUR 25 per day) ### Food and drink - 3 restaurants - A bar/lounge - A beach bar - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Things to do - 18-hole adjacent golf course - Arcade/game room - Archery - Bicycle rentals - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Library - Outdoor pool - Personal motorized watercraft - Piano - Pilates classes - Playground - Sailing - Sauna - Shopping - Steam room - Surfing/bodyboarding - Tennis - Windsurfing - Yoga classes ### Family friendly - Arcade/game room - Free children's club - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - On the beach - On the waterfront - Picnic area - Pool loungers - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Sauna - Spa treatment rooms - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 5 buildings - 5 floors - Banquet hall - Built in 1793 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Children's robes - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 27-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 50 ### Special check-in instructions This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 100.0 per day Cribs (infant beds) are available for EUR 50.0 per day ### Property payment types ## Important information ### Optional extras - Self parking fee: EUR 15 per day - Valet parking fee: EUR 25 per day - Early check-in is available for a fee (subject to availability) - Late check-out fee: EUR 50 (subject to availability) - Crib (infant bed) fee: EUR 50.0 per day - Rollaway bed fee: EUR 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Grand Heiligendamm Bad Doberan Grand Hotel Heiligendamm Bad Doberan Grand Hotel Heiligendamm Hotel Grand Heiligendamm Grand Hotel Heiligendamm Bad Doberan Grand Hotel Heiligendamm Hotel Bad Doberan ## Frequently asked questions ### Does Grand Hotel Heiligendamm have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Grand Hotel Heiligendamm? > As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Heiligendamm on Nov 3, 2025 start from CA $406.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bad-Doberan-Hotels-Grand-Hotel-Heiligendamm.h908363.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Hotel Heiligendamm pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Grand Hotel Heiligendamm? > Self parking is available for EUR 15 per day. Valet parking is available for EUR 25 per day. ### What time is check-in at Grand Hotel Heiligendamm? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Hotel Heiligendamm? > Check-out is at noon. Late check-out is available for EUR 50 (subject to availability). ### Where is Grand Hotel Heiligendamm located? > Located in Bad Doberan, this beachfront hotel is next to a golf course and within a 15-minute walk of Heiligendamm Beach and Bäderbahn Molli. Boergerende Beach and Marina Kuehlungsborn are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Heiligendamm Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 331 8 - Good 115 6 - Okay 45 4 - Poor 12 2 - Terrible 7 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Frank Jul 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean nice great people ##### Frank Stayed 2 nights in May 2025 ### 10/10 Excellent #### Dietrich Klaus Jul 30, 2023 Liked: Amenities It’s a lovely hotel and location! ##### Dietrich Klaus Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Janis Aug 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful location nice staff thank u ! ##### Janis Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Bjoern Aug 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location! Great Hotel! ##### Bjoern Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Carsten Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### Carsten Stayed 2 nights in May 2025 ### 8/10 Good #### Bjoern Aug 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location, Great Architecture, But There Are Way Too Many Dogs and Kids At The Hotel ##### Bjoern Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Alexander Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply perfection ##### Alexander Stayed 1 night in Sep 2023 ### 4/10 Poor #### Max Aug 24, 2024 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service Terrible service for a 5 stars hotel ##### Max Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Franz Xaver Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wie immer alles perfekt ##### Franz Xaver Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Auszeit an der Ostsee immer wieder sehr sehr schön ##### Verified traveller Stayed 3 nights in Jun 2025 ### 8/10 Good #### Regine Jul 5, 2025 Liked: Property conditions & facilities Disliked: Amenities Das Zimmer war, obwohl eines der kleinsten, groß und großzügig. Im Bad eine gediegene, wunderschön antike Ausstattung mit Badewanne und Dusche. Das Hotel vom Ambiente und dem weitläufigen Gelände eines der schönsten, die ich je gesehen habe. Die Küche und das Angebot unschlagbar. Vor allem das Frühstück:jeden Morgen ein absoluter Genuss. Es blieben keine Wünsche offen. Das Publikum: Reich und scheu aber dennoch sympathisch - eine andere Liga, andere Sorgen. Nicht ganz so gelungen war der Service. Erst nach dreimaliger Aufforderung wurde reagiert. Die Minibar enthielt noch angebrochene Getränke des Vorgängers. Das TV hatte keine Mediathek. Schön, dass ein Teil des Strandes von den Hotelgästen genutzt werden kann. Allerdings, gepflegt war dieser Abschnitt nicht und exklusiv ebenfalls nicht… ##### Regine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lars Holm Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lars Holm Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Birk Jul 1, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Man merkt der Unterkunft an, dass lange nicht mehr renoviert wurde ##### Birk Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Markus Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Alles überragend Gut, Lage und Service sind top! ##### Markus Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Franz Xaver May 22, 2025 Liked: Cleanliness Disliked: Staff & service Leider hat im Zimmer so einiges an selbstverstaendlichen Dingen wie z.B. schuhloeffel etc gefehlt. Auch die Speisen Portionen waren kleiner und teurer ##### Franz Xaver Stayed 7 nights in May 2025 ### 10/10 Excellent #### Nadja Daniela May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Toller Kurzurlaub ##### Nadja Daniela Stayed 1 night in May 2025 ### 8/10 Good #### Anne-Cornelia May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Anne-Cornelia Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Stefan Mar 29, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Es ist schwer bei dem Riesen Hotel was so langsam in die Jahre kommt den vielen Mängeln Herr zu werden. Die Preise erlauben eigentlich keine Toleranz bei den Mängeln. selbst bei Zimmerwechsel wechseln nur die Mängel. Das Essen ist gut aber ein Hamburger für 32 Euro kann natürlich nie halten was der Preis verspricht. Es ist halt nicht Paris oder London sondern bleibt in der Nähe von Bad Doberan. ##### Stefan Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Alf Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ett hotell utöver det vanliga En femstjärnig upplevelse rakt igenom. ##### Alf Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Michael Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wer erholsames Wellness, in Sauna und Pool, und gleichzeitig endlose Strandspaziergängen, sucht ist hier richtig. Das Frühstück ist wunderbar, besondern wenn man wie wir Ende März das Glück von warmen Sonnentagen hat und den letzten Kaffee mit auf die Terrasse nimmt. ##### Michael Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Fritz Mar 10, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Enttäuschend - regelmäßiger Besucher Sehr enttäuschend! Nach regelmäßigen Besuchen werden wir nicht mehr zurückkehren. Der Service im Hotel und die Mitarbeiter waren derartig unfreundlich, dass es fast schon an Frechheit grenzte. Am Abend wollten wir uns, nach bereits mehrfachem Besuch der Bar an vorherigen Abenden, an die Bar begeben, woraufhin der Kellner sich uns in den Weg stellte und derart anblaffte: "was unser begehren sei?" und uns darauf verwies, dass man (gemäß Schild) zu seinem Platz geführt wird. Die Bar war völlig leer... Ein solchen Verhalten habe wir noch nie erlebt. Dieses Verhalten durften wir dann am nächsten Tage beim Frühstück ebenfalls durch eine sehr forsche und derart unfreundliche Platzierdame erfahren. Beim Frühstück mussten wir mehrfach das Personal darauf aufmerksam machen, dass gewisse Dinge, wie z.B. das Rührei, das Bircher-Müsli etc. fehlen und dies dauerte dann ca. 15 Minuten bis dies aufgefüllt wurde. Das Frühstück ist gut, aber es kann nicht die Aufgabe des Gastes sein, das Personal mehrfach auf fehlende Dinge hinzuweisen. Ebenso war ohne jegliche Vorankündigung der Außenpool geschlossen, was zu einem völlig überfüllten Innenpool führte. Es war unmöglich morgens eine Runde zu schwimmen, ohne sich mit ca. 20x Personen den innen Pool zu teilen (schlimmer als Freibad). Service-Qualität / Personal ist absolut mangelhaft. Auch das Personal an der Rezeption scheint lediglich in freundlicher Gleichgültigkeit geschult und unternimmt keinerlei Anstalten den Gast zufrieden zu stellen. ##### Fritz Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Lukas Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hat uns sehr gut gefallen, es ist aber schon sehr gehobener Standard und entsprechend ist die Klientel. Ein hervorragendes Frühstücksbuffet und sehr freundliche, wenn auch tlw. etwas verpeilte Bedienung. Durch die Abgeschiedenheit hat man da keine Massen an Touristen, zumindest im Winter. Was uns nicht so gut gefallen hat, aber verschmerzbar war: In unserem Zimmer waren mehrere Sachen nicht in Ordnung: der Griff an der Dusche war locker, die Badewanne hielt das Wasser nicht drin und einige Schranklampen gingen nicht. ##### Lukas Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Anja Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Anja Stayed 1 night in Feb 2025 ### 8/10 Good #### Hardy Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hardy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jody Daniel Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### heaven can wait ... The superb service of the Grand Hotel began before we even arrived in Heiligendamm. Frau Römer responded immediately to our questions and requests per email and reserved a junior suite with sea view as possible upgrade in advance. Dogus made us feel at home from the very first minute of check-in, took time to show us four other possible rooms and suites, and informed us about the history of the hotel and the services provided. We already felt at home during our first breakfast in the magnificent Kurhaus with the nice lady from Sri Lanka serving us with freshly prepared egg dishes, pancakes, waffles, and porridge. By the end of our third breakfast we felt as if we'd known Ulrike, Alex, and Ricardo for years, who took our coats, led us to our table, found time for personal small talk, and made us feel like royalty. The location of the "white city at the seaside" is of course world-famous not least due to the G8 summit held there years ago, and of course we were awed by the historic buildings perfectly restored and meticulously kept up, and we enjoyed every minute of our very comfortable room with a Baltic Sea view. But what made the Grand Hotel Heiligendamm truly grand were the wonderful people we met there. Maybe the management has been lucky with whom they've chosen to employ, maybe the employees have been lucky to have such great people to work for. We are certainly grateful for our 4 days in paradise. ![evening light on the Baltic Sea](https://a.travel-assets.com/ugc/hotel-reviews/1634B48C8ACA70FA19C8A1395E3292312DEFF8761739293357151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![grand entrance hall for a grand hotel](https://a.travel-assets.com/ugc/hotel-reviews/F96910C7E7EC8E0A094A1EC4C47555C15A139AD41739293362263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![library in the lobby](https://a.travel-assets.com/ugc/hotel-reviews/2CA2EDD078F65FF379604186BAECC56EDB4112FE1739293369418.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![sunrise from our suite](https://a.travel-assets.com/ugc/hotel-reviews/16332F24C1369AE7424B44B6624B417405972AC71739293374042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jody Daniel Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Beach Hotel in Lake George](https://www.expedia.ca/Lake-George-Hotels-Beach-Hotel.0-0-d6055969-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Mystic Springs Chalets - year round pool, hot tub, AC](https://www.expedia.ca/Canmore-Hotels-Mystic-Springs-Chalets-Year-Round-Pool.h24155992.Hotel-Information) > > [Glengate Hotel & Suites](https://www.expedia.ca/Niagara-Falls-Hotels-Glengate-Hotel-Suites.h970782.Hotel-Information) > > [All Inclusive Resorts and Hotels in Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-All-Inclusive-Hotel.0-0-d180016-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Cheap-Hotels.0-0-d6023515-tCheapHotels.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas-Hotels-All-Inclusive-Hotel.0-0-d180032-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Wyndham Grand Clearwater Beach](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Wyndham-Grand-Clearwater-Beach.h15914352.Hotel-Information) > > [Hotels in Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels.d178280.Travel-Guide-Hotels) > > [Sandman Signature Edmonton Downtown Hotel](https://www.expedia.ca/Edmonton-Hotels-Sandman-Signature-Edmonton-Downtown-Hotel.h16761.Hotel-Information) > > [Grand Hyatt Baha Mar](https://www.expedia.ca/Nassau-Hotels-Grand-Hyatt-Baha-Mar.h7779293.Hotel-Information) > > [Hotels in Duomo](https://www.expedia.ca/Duomo-Florence-Hotels.0-n6084346-0.Travel-Guide-Filter-Hotels) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) ### Flights > [Flights from Kitchener (YKF) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/ykf/ylw/kitchener-to-kelowna) > > [Flights from Prince George (YXS) to Comox (YQQ)](https://www.expedia.ca/lp/flights/yxs/yqq/prince-george-to-comox) > > [Flights from Edmonton (YEG) to Antalya (AYT)](https://www.expedia.ca/lp/flights/yeg/ayt/edmonton-to-antalya) > > [Flights from Orlando (MCO) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/mco/mex/orlando-to-mexico-city) > > [Flights from Toronto (YYZ) to Lagos (LOS)](https://www.expedia.ca/lp/flights/yyz/los/toronto-to-lagos) > > [Flights from Sault Ste. 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