Title: D LUXURY HOTEL BAKALAR - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=96738946&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # D LUXURY HOTEL BAKALAR Guests find genuine hospitality at this welcoming Bacalar Centro hotel where staff go above and beyond to create a true home-away-from-home experience ## Photo gallery for D LUXURY HOTEL BAKALAR ![Basic Double Room - D LUXURY HOTEL BAKALAR (Bacalar)](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/9f9b585b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - D LUXURY HOTEL BAKALAR (Bacalar)](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/2b834520.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - D LUXURY HOTEL BAKALAR (Bacalar)](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/d62b5db4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Double Room - D LUXURY HOTEL BAKALAR (Bacalar)](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/317fe4e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bathroom - D LUXURY HOTEL BAKALAR (Bacalar)](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/8d7695c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies D LUXURY HOTEL BAKALAR sits in central Bacalar Centro, offering practical comforts like laundry facilities and in-room WiFi. The standout feature is the exceptionally helpful staff who readily assist with tour bookings and address guests' needs with genuine care. ## Reviews 8.8 Excellent ## Popular amenities - Free WiFi - Air conditioning - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Basic Room ![Basic Room](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/0fef8f85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 10.0 Exceptional 1 review - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/c7e49f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room - City view - Sleeps 4 - 1 Queen Bed and 1 King Bed ### View all photos for Basic Triple Room ![Premium bedding, down comforters, soundproofing, free WiFi](https://images.trvl-media.com/lodging/97000000/96740000/96739000/96738946/77a4ec5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room 10.0 Exceptional 1 review - City view - Sleeps 3 - 1 Twin Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-D-LUXURY-HOTEL-BAKALAR.h96738946.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-D-LUXURY-HOTEL-BAKALAR.h96738946.Hotel-Information) ## About the area Bacalar Centro, a neighborhood in Bacalar, is home to D LUXURY HOTEL BAKALAR. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.67661%2C-88.38925&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e7vm1wbcBofB6tEejOOp8MfpXfY=) Avenida 3, 619, Bacalar, QROO, 77930 ### What's nearby - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 1 min walk \- 0.1 km - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 7 min walk \- 0.6 km - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 8 min walk \- 0.7 km - Zócalo 2 min walk \- 0.2 km - Municipal Spa of Bacalar 6 min walk \- 0.6 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 37 min drive ### Restaurants - Enamora 4 min walk - Mr. Taco 3 min walk - Las Marquesitas 2 min walk - I Scream Bar 3 min walk - Restaurant El Barril de Bacalar 4 min walk ## About this property ### D LUXURY HOTEL BAKALAR Hotel near Lake Bacalar Close to Laguna Bacalar Ecological Park, D LUXURY HOTEL BAKALAR provides amenities like a garden and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Tour/ticket assistance, smoke-free premises, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guestrooms at D LUXURY HOTEL BAKALAR feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. More amenities include: - 53-inch flat-screen TVs with digital channels ## Similar properties ![Basic Double Room](https://images.trvl-media.com/lodging/90000000/89680000/89677800/89677770/9af1faf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Naomi Bacalar Centro - Parking included - Free WiFi - Air conditioning - 24/7 front desk 9.4 Exceptional 74 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=89677770&PinnedHotelID=89677770&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/f03ecd3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asilé Hotel Boutique Bacalar - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 155 reviews CA $76 CA $97 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=50903909&PinnedHotelID=50903909&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33020000/33017900/33017841/44e65da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Apartamentos Stone Bacalar - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 89 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=33017841&PinnedHotelID=33017841&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - On private beach - Spa - Parking included - Free WiFi 8.8 Excellent 151 reviews CA $89 CA $111 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/51000000/50890000/50885000/50884950/64b3442f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Poblana Magisterial - Free WiFi - Air conditioning - Housekeeping - Kitchen 9.2 Wonderful 77 reviews CA $61 CA $78 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=50884950&PinnedHotelID=50884950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/94000000/93100000/93099100/93099099/ff6362bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Azul Bacalar Bacalar - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 56 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=93099099&PinnedHotelID=93099099&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104470000/104463900/104463856/fbbc8934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soi Bacalar Bacalar - Free WiFi - Air conditioning - Laundry - Housekeeping 9.6 Exceptional 16 reviews CA $59 CA $76 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=104463856&PinnedHotelID=104463856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/00fcc0dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 63 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/f12c5ce5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 32 reviews CA $104 CA $130 total includes taxes & fees Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/32000000/31840000/31836900/31836897/f0e2d9c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tierra Maya Hotel Spa & Sanctuary Bacalar Centro - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 69 reviews CA $166 CA $204 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=31836897&PinnedHotelID=31836897&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=96738946&PinnedHotelID=96738946&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96738946,89677770,50903909,33017841,66213045) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Private bathroom ### Entertainment - 53-inch flat-screen TV with digital channels ### Food and drink - Free bottled water ### More - Air conditioning - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are available for MXN 150 per stay ### Property payment types ## Important information ### Optional extras - Crib (infant bed) fee: MXN 150 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as D LUXURY HOTEL BAKALAR Hotel D LUXURY HOTEL BAKALAR bacalar D LUXURY HOTEL BAKALAR Hotel bacalar ## Frequently asked questions ### Is D LUXURY HOTEL BAKALAR pet-friendly? ### How much is parking? ### What time is check-in at D LUXURY HOTEL BAKALAR? ### What time is check-out at D LUXURY HOTEL BAKALAR? ### Where is D LUXURY HOTEL BAKALAR located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## D LUXURY HOTEL BAKALAR Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 29 8 - Good 12 6 - Okay 10 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Dulce Maria Aug 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities Excellent service ##### Dulce Maria Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Susan Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I like that the property was close to the lagoon, if you want to go in the water you need to pay a resort to enter. I liked that is was close to the center of town which you had to go to for meals. The town is very small. I liked that it was quite. There is street parking only. The young people running the place are very nice. There is no pool. I didnt like that the front doors were locked with a chain and we could not leave until someone arrived in the morning. ##### Susan Stayed 4 nights in Dec 2024 Verified ### 6/10 Okay #### Holly Jan 2, 2025 Disliked: Cleanliness, property conditions & facilities #### A stench of mould and mildew Unfortunately our room smelled very very strongly of mould and mildew. We had to go and buy air freshner it was that bad. When we moved to our next hotel we could still smell it in all our clothing and luggage. There is no ventilation at all from the bathroom - It is completely internal with no extractor. Bed was comfy and location is good. ##### Holly Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Andres May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! ##### Andres Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Alfredo Jun 1, 2024 I liked the fact that is centrally located, very clean and the staff was extremely attentive…good place to stay ##### Alfredo Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Jason Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place and people. Only improvement would be to have a mini-refrigerator in the room. ##### Jason Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Lars Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to city center ##### Lars Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Hilda Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the syaff is very good ##### Hilda Stayed 3 nights in Jun 2024 Verified ### 8/10 Good #### HO Feb 14, 2024 Liked: Cleanliness, staff & service Great location and friendly staffs. I have to use the Google Translator bcause I don't speak Spanish and they don't speak English. -:) ##### HO Verified ### 10/10 Excellent #### Eric Jan 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 2 blocks for main square. Simple room but very clean ##### Eric Stayed 3 nights in Jan 2024 Verified ### 6/10 Okay #### Emiliana Mar 10, 2024 Google maps takes you to the wrong place. It’s just a basic place. ##### Emiliana Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Judy Feb 5, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Location was excellent. It's right on the edge of the town center so it's very walkable around there. The room was very clean.. The rooms and hotel are very basic. Only one old couch in the lobby. The room had one little table. The is a shared refrigerator is on the roof of the hotel.. The staff is great, very warm and welcoming ##### Judy Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Caroline Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Paradis Bacalar is just a big wow. The service at the Hotel was very friendly and helpfull. The hotel looks like it was renovated but it's missing a little fridge in the room, place to relax (no pool, no relaxing area with chairs and table) so it's impossible to relax at the hotel. Hotel was closed to almost everything. ##### Caroline Stayed 3 nights in Mar 2024 Verified ### 6/10 Okay #### Kyle Mar 11, 2025 Liked: Cleanliness, staff & service A Minus. Tiny bathroom. Narrow stairway with no handrail. I'm 68, I use them. ##### Kyle Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### Vanessa May 8, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Rough and ready, basic charm. Clean, with kind bed, bathrooms a bit rough. But we only needed a bed for 2 nights to enjoy the beautiful Bakalar! The service was absolutely 💯 Price reflexes the expectation so as llong as your low maintenance this property will suite you 😉 Walking dista ce to the little town and all the activity providers. You must do a pontoon tour of the Seven Colours ##### Vanessa Stayed 2 nights in May 2024 Verified ### 8/10 Good #### Sidney Apr 2, 2024 Liked: Staff & service It’s not what you see in the picture ##### Sidney Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Elizabeth Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value and location For the price (55 usd in 2024) this was excellent value. Excellent location and very clean. The sheets appeared stained with some kind of oil- but they were clean. I complained thinking they were dirty, and staff went above and beyond. I was invited to look at the available rooms and pick a new room. Floors and bathroom were all impeccably clean. I was just being demanding. I speak Spanish so had no problem with the kind staff but I think some do not speak English. Rooftop is not finished yet but when it is, they will have an amazing view of the lake. ##### Elizabeth Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Ulrika Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Det var absolut det bästa hotellet jag besökt, och det är många. ##### Ulrika Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Dulce Nov 17, 2024 Liked: Cleanliness, property conditions & facilities Muy buena opción ##### Dulce Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### LAURA Nov 16, 2024 Liked: Property conditions & facilities ME GUSTA ##### LAURA Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### Iris Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ubicado y precio justo por el servicio ofrecido ##### Iris Stayed 1 night in Sep 2024 Verified ### 6/10 Okay #### Josue Aug 25, 2024 Liked: Staff & service Disliked: Cleanliness Lo mejor de esta propiedad es su ubicación. Es increíble. El concepto del hotel es interesante pero la limpieza no es tan buena. Muchos se escudan por el hecho de que la tarifa es baja pero en la industria de la hotelería la limpieza debería ser el mejor servicio no importa que tarifa y que categoría tenga un hotel. Los muebles del baño se ven muy envejecidos y dañados, escaleras, areas públicas con mucho polvo debido al estilo del piso se nota mucho. Y la habitación fué trapeado con algo sucio que daba mal olor. No obstante, el servicio de los chicos de recepción siempre fué destacado y muy atentos a todo. Amo Bacalar, pero no hay obra pública, las calles sucias y con mucha basura, incluso fuera de este hotel. Los camiones que construyen el tren maya no son pretexto, cada quien debería ser responsable de barrera afuerita de su casa y sus negocios. ##### Josue Stayed 2 nights in Aug 2024 Verified ### 2/10 Terrible #### Remi Aug 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Sale, dégueulasse, mal propre rien de plus a dire sauf de pas coucher la ##### Remi Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Rosa Aug 10, 2024 Liked: Cleanliness, staff & service La ubicación es perfecta ya que se encuentra muy céntrico ##### Rosa Stayed 1 night in May 2024 Verified ### 6/10 Okay #### Eugenia Jul 26, 2024 Disliked: Cleanliness, property conditions & facilities A la habitación le hace falta un tocador, espejo, bote de basura, la limpieza del baño es mala, me entregaron la habitación con el baño con cabellos y hongos en las esquinas. El segundo día de estancia no realizaron la limpieza y cuando les dije la chica de la recepción se molesto, la subieron a hacer solo por encima, el baño lo dejaron sucio. Necesitan mejoras esos aspectos del hotel. ##### Eugenia Stayed 3 nights in Jul 2024 ### Expedia's Latest Trends ### Hotels > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Cyan Cancun Resort & Spa ](https://www.expedia.ca/Cancun-Hotels-Distinctive-Cancun-Hotel-Spa.h58187053.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [The Westin Resort & Spa, Cancun](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information) > - [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > - [Royal Solaris Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Royal-Solaris-Cancun-Resort-Marina-Spa-All-Inclusive.h13655.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > - [Altitude at Krystal Grand Cancun - All inclusive](https://www.expedia.ca/Cancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Mayan Monkey Cancun | Social Hotel](https://www.expedia.ca/Cancun-Hotels-Mayan-Monkey-Hotel-Hostel-Cancun.h22689015.Hotel-Information) > - [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > - [Melia Casa Maya Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) > - [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > - [SLS Cancun](https://www.expedia.ca/Cancun-Hotels-SLS-Cancun.h57832898.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > - [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information)