Title: Aktun Bacalar (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=92500120&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aktun Bacalar ## Photo gallery for Aktun Bacalar ![Superior Studio Suite - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e7d6bedc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e88e137e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/d95d9f02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/ec2240ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Studio Suite - Aktun Bacalar (Bacalar)](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/38c21736.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Laguna Bacalar Ecological Park, Aktun Bacalar provides amenities like a poolside bar and a garden. Stay connected with free in-room WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Free WiFi - Air conditioning - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Junior Double Room ![Junior Double Room](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/09538f98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Yard Individually furnished Individually decorated Air conditioning Smart TV Select Comfort bed Blackout drapes/curtains - Garden view - Sleeps 3 - 1 King Bed OR 1 Twin Sofa Bed ### View all photos for Junior Double or Twin Room ![Junior Double or Twin Room](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/5e1740ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double or Twin Room 8.0 Very good 2 reviews ### Highlights Furnished balcony or patio Yard Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Select Comfort bed - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Studio Suite ![Superior Studio Suite](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/e20ab03b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Yard Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Select Comfort bed - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Superior Studio Suite ![Superior Studio Suite](https://images.trvl-media.com/lodging/93000000/92510000/92500200/92500120/2ad19200.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Yard Individually furnished Individually decorated Air conditioning Smart TV Separate bedroom Select Comfort bed - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Aktun-Bacalar.h92500120.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Aktun-Bacalar.h92500120.Hotel-Information) ## About the area Mario Villanueva Madrid, a neighborhood in Bacalar, is home to Aktun Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68140%2C-88.38885&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5szK0lV1hoWbJ-qB_mnTBisHH2g=) Mario Villanueva, Bacalar, QROO, 77935 ### What's nearby - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 5 min walk \- 0.4 km - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 6 min walk \- 0.6 km - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 8 min walk \- 0.7 km - Ecopark Bacalar 8 min walk \- 0.7 km - Municipal Spa of Bacalar 15 min walk \- 1.3 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 39 min drive ### Restaurants - La Playita 4 min walk - Las Miches De La 1 5 min walk - I Scream Bar 6 min walk - Finisterre Cocina Mediterranea 4 min walk - fruta 6 min walk ## About this property ### Aktun Bacalar Hotel near Lake Bacalar Close to Laguna Bacalar Ecological Park, Aktun Bacalar provides amenities like a poolside bar and a garden. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Outdoor furniture, luggage storage, and a TV in the lobby - Smoke-free premises Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Other amenities include: - Bathrooms with heated floors and showers - 38-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/closets, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/120000000/119390000/119384600/119384546/78cb1fa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Yak Lake House Hostal Bacalar Bacalar Centro - Free WiFi - Restaurant - Gym - Bar 10 Exceptional 6 reviews CA $182 CA $224 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=119384546&PinnedHotelID=119384546&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop pool](https://images.trvl-media.com/lodging/38000000/37670000/37663500/37663447/cef9a169.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azul 36 Mario Villanueva Madrid - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 70 reviews CA $136 CA $168 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=37663447&PinnedHotelID=37663447&HadPinnedHotel=true®ionId=-1&adults=2) ![Dock](https://images.trvl-media.com/lodging/116000000/115970000/115969700/115969692/2bb6f070.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Isabel Bacalar Bacalar - On private beach - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 36 reviews CA $118 CA $147 total includes taxes & fees Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=115969692&PinnedHotelID=115969692&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/96ec9612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Poza Clara Sanctuary Hotel Mario Villanueva Madrid - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 108 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/42b1038a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Galuna Bacalar Mario Villanueva Madrid - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 263 reviews CA $88 CA $111 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 298 reviews CA $79 CA $102 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/f03ecd3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asilé Hotel Boutique Bacalar - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.8 Excellent 153 reviews CA $85 CA $107 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=50903909&PinnedHotelID=50903909&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor Space 9.0 Wonderful 67 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/99ef7975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free WiFi 8.8 Excellent 1,012 reviews CA $143 CA $163 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room](https://images.trvl-media.com/lodging/90000000/89680000/89677800/89677770/9af1faf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Naomi Bacalar Centro - Parking included - Free WiFi - Air conditioning - 24/7 front desk 9.4 Exceptional 73 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=89677770&PinnedHotelID=89677770&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=92500120&PinnedHotelID=92500120&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=92500120,119384546,37663447,115969692,39513359) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A poolside bar ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lever door handles - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Select Comfort mattress ### Bathroom - Heated bathroom floor - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 38-inch smart TV with digital channels ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 9831019907 ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM ## Frequently asked questions ### Does Aktun Bacalar have a pool? ### How much does it cost to stay at Aktun Bacalar? ### Is Aktun Bacalar pet-friendly? ### How much is parking? ### What time is check-in at Aktun Bacalar? ### What time is check-out at Aktun Bacalar? ### Where is Aktun Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aktun Bacalar Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 53 8 - Good 13 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 8/10 Good #### Teresa Jan 13, 2026 Liked: Cleanliness, property conditions & facilities Rooms are comfortable and spacious ##### Teresa Stayed 3 nights in Jan 2026 ### 8/10 Good #### Ricardo Mar 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious rooms, accessible location and very relaxing ambiance. ##### Ricardo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Joshua Jan 4, 2024 Liked: Cleanliness, staff & service This place is awesome and the staff are great. ##### Joshua ### 10/10 Excellent #### Sheila Feb 8, 2025 Liked: Amenities The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants. ##### Sheila Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Juan Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal location ##### Juan Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Maricela Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place. ##### Maricela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Glenn Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay. ##### Glenn Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### John Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Lovely quiet spots, central and close to most restaurants and all ##### John Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Nicole Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again. ##### Nicole Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jessica Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here. ##### Jessica Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Rocio Jul 30, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff was very nice and accommodating. However the property was not clean- we couldn’t use the pool. Our second room wasn’t stocked with drinks- we had to ask for blankets as the beds only had a very thin silk linen. ##### Rocio Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Zaneta Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, we loved it, highly recommend! ##### Zaneta Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Haydee Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very nice, and the rooms are very spacious. The beds are very comfortable. The staff is very attentive and extremely kind. ##### Haydee Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### James Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great property easy walk to everything ##### James Stayed 1 night in Jun 2024 ### 10/10 Excellent #### LILIANA Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds! ##### LILIANA Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michael Sep 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, stay here, period. ##### Michael Stayed 1 night in Jul 2024 ### 8/10 Good #### Jose E. Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice updated rooms! ##### Jose E. Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Adrian Jun 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster. ##### Adrian Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Damaris Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating. ##### Damaris Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Juan-Carlos Mar 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic everything ##### Juan-Carlos Stayed 2 nights in Mar 2026 ### 10/10 Excellent #### Jessica Feb 18, 2026 Liked: Cleanliness, property conditions & facilities Great location friendly service clean nice room comfortable beds good coffee downside slow WiFi & waiting for hot water & water pressure ##### Jessica Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Randy Jan 4, 2026 Liked: Cleanliness, property conditions & facilities La habitación es Muy grande y comoda ##### Randy Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mauricio Nov 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo funcionó muy bien y el personal fue muy amable. El cuarto bastante amplio y con excelente iluminación. ![](https://a.travel-assets.com/ugc/hotel-reviews/ec653d92-2a16-4048-93a0-2f6bcdc0b94c-1763738616358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mauricio Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Rubi Nov 15, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La señal de internet era muy débil y casi no funcionaba. Además, encontramos una araña grande en la habitación y el agua caliente solo duraba unos tres minutos. En general, fue bastante inconveniente. ##### Rubi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mario Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es bastante tranquilo, las habitaciones son muy lindas y cómodas, en cuanto a la atención de parte de los empleados, excelente, muy amables ##### Mario Stayed 2 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > - [Cyan Cancun Resort & Spa ](https://www.expedia.ca/Cancun-Hotels-Distinctive-Cancun-Hotel-Spa.h58187053.Hotel-Information) > - 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