Title: Sleep Inn & Suites Near I-90 and Ashtabula - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sleep Inn & Suites Near I-90 and Ashtabula Guests start their day with energy at this Ashtabula hotel, where a free breakfast fuels morning workouts in the gym or refreshing swims in the indoor pool ## Photo gallery for Sleep Inn & Suites Near I-90 and Ashtabula ![Lobby - Sleep Inn & Suites Near I-90 and Ashtabula (Austinburg)](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/eb21fb6e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, Multiple Beds, Non Smoking - Sleep Inn & Suites Near I-90 and Ashtabula (Austinburg)](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/ccb800d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Sleep Inn & Suites Near I-90 and Ashtabula (Austinburg)](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/19a2d564.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Multiple Beds, Non Smoking - Sleep Inn & Suites Near I-90 and Ashtabula (Austinburg)](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/b77e0a2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sleep Inn & Suites Near I-90 and Ashtabula (Austinburg)](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/7aee6cef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sleep Inn & Suites in central Ashtabula near I-90 offers travelers a continental breakfast to start the day. Rooms have WiFi, and the indoor pool provides relaxation. The property includes laundry facilities, and staff consistently leave positive impressions on visitors. ## Reviews 7.2 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=889664&PinnedHotelID=889664&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/4e363556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 8.4 Very good 31 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom Hair dryer Microwave - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds, Non Smoking ![Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/b77e0a2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Sofa bed - double Private bathroom Hair dryer - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/830bc1b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 8.2 Very good 25 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom Hair dryer Microwave - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Accessible, Non Smoking ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/890000/889700/889664/830bc1b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible, Non Smoking 9.2 Wonderful 5 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom Hair dryer Microwave - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/3000000/2920000/2918200/2918116/2327a840.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wingate by Wyndham Geneva at SPIRE Academy Geneva - Breakfast included - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 11 reviews CA $114 CA $131 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Geneva-Hotels-Wingate-By-Wyndham-Geneva-At-SPIRE-Academy.h2918116.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=6059407&destination=Austinburg&destType=MARKET&latLong=41.771987,-80.854756&searchId=2684be45-e033-4141-87c8-abe51926d1bc&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/330000/327900/327862/948f7797.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Austinburg - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 775 reviews CA $147 CA $168 total includes taxes & fees Feb 5 - 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Mentor by IHG Mentor - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 818 reviews CA $148 CA $171 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Cleveland-Hotels-Holiday-Inn-Cleveland-Northeast-Mentor.h6593.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=6059407&destination=Austinburg&destType=MARKET&latLong=41.771987,-80.854756&searchId=2684be45-e033-4141-87c8-abe51926d1bc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAustinburg-Hotels-Sleep-Inn-Suites-Near-I-90-And-Ashtabula.h889664.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAustinburg-Hotels-Sleep-Inn-Suites-Near-I-90-And-Ashtabula.h889664.Hotel-Information) ## About the area Located in Austinburg, Sleep Inn & Suites Near I-90 and Ashtabula is in the city center. Maple Ridge Golf Course and Chapel Hills Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Jefferson Farmers' Market and Ashtabula Towne Square. Ashtabula County Fairgrounds and Adventure Zone are also worth visiting. [Visit our Austinburg travel guide](https://www.expedia.ca/Austinburg.dx6059407) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.79039%2C-80.85458&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V5POzWyuzZoNBpG7x8jGEIHKHxo=) 9350 Center Rd, Austinburg, OH, 44010 ### What's nearby - ![Stone bridge over creek on golf course](https://images.trvl-media.com/place/6180696/9dc70762-e4e4-4dd8-9786-a357e2353c07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maple Ridge Golf Course 3 min drive \- 2.9 km - ![Sunset on Lake Geneva](https://images.trvl-media.com/place/6180017/7c29fdcd-d3ce-4e90-bf26-c7f2436f3c4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Geneva State Park 17 min drive \- 23.9 km - Austinburg Township Park 2 min drive \- 2.8 km - Lakehouse Inn & Winery 17 min drive \- 23.9 km - Old Firehouse Winery 17 min drive \- 24.3 km ### Getting around - Cleveland Hopkins International Airport (CLE) 67 min drive ### Restaurants - SUBWAY 9 min walk - Denny's 4 min walk - Mary's Diner 12 min drive - Circle K 8 min drive - Starbucks 6 min drive ## About this property ### Sleep Inn & Suites Near I-90 and Ashtabula Hotel in the city center At Sleep Inn & Suites Near I-90 and Ashtabula, you can look forward to free continental breakfast, laundry facilities, and a gym. Guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self parking - A water dispenser, a vending machine, and a TV in the lobby - Coffee/tea in the lobby, free newspapers, and a computer station - Guest reviews speak highly of the helpful staff Room features All 64 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews give good marks for the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - LED TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/180000/172300/172245/6d69e74e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Americas Best Value Inn Austinburg Austinburg - Breakfast included - Pet friendly - Parking included - Free WiFi 7.8 Good 1,002 reviews CA $78 CA $90 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=172245&PinnedHotelID=172245&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 King Bed, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/1000000/180000/172300/172222/05740a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Ashtabula - Austinburg Austinburg - Breakfast included - Pet friendly - Parking included - Free WiFi 6.8 895 reviews CA $74 CA $84 total includes taxes & fees Feb 1 - 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In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) ### Business services - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator ### More - 1 building - 3 floors - Built in 2002 - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night, plus a one-time cleaning fee of USD 20 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 30 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 50 per pet, per night plus USD 20 one-time cleaning fee - Service animals are exempt from fees - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention Pool access available from 9:00 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sleep Inn Austinburg Sleep Inn Hotel Austinburg Sleep Inn I-90 Ashtabula Hotel Austinburg Sleep Inn I-90 Ashtabula Hotel Sleep Inn I-90 Ashtabula Austinburg Sleep Inn I-90 Ashtabula Sleep & Suites I 90 Ashtabula Sleep Inn & Suites Near I-90 and Ashtabula Hotel Sleep Inn & Suites Near I-90 and Ashtabula Austinburg Sleep Inn & Suites Near I-90 and Ashtabula Hotel Austinburg ## Frequently asked questions ### Does Sleep Inn & Suites Near I-90 and Ashtabula have a pool? ### How much does it cost to stay at Sleep Inn & Suites Near I-90 and Ashtabula? ### Is Sleep Inn & Suites Near I-90 and Ashtabula pet-friendly? ### How much is parking? ### What time is check-in at Sleep Inn & Suites Near I-90 and Ashtabula? ### What time is check-out at Sleep Inn & Suites Near I-90 and Ashtabula? ### Where is Sleep Inn & Suites Near I-90 and Ashtabula located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sleep Inn & Suites Near I-90 and Ashtabula Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 275 8 - Good 320 6 - Okay 198 4 - Poor 106 2 - Terrible 100 ## Reviews ### 10/10 Excellent #### JERRY Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, the room was very clean and comfortable, and the stay was pleasant. ##### JERRY Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Barbara Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless room. Helpful staff. Wonderful pool. Great stay. I’ll be back! ##### Barbara Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kim Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and clean. Very affordable rate. ##### Kim Stayed 1 night in Nov 2025 ### 10/10 Excellent #### MICHELLE Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, bed was comfortable, property was quiet, staff was helpful. ##### MICHELLE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Loretta Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We enjoyed our stay...clean rooms...good breakfast options and everyone super nice..would recommend staying here to everyone We will definitely stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/76afe7b1-5e5e-4309-a666-3e1fa80b0c87-1751830126487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Loretta Stayed 4 nights in Jul 2025 ### 8/10 Good #### Vicky Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyable stay great customer service...clean comfy and close to fuel and dining ##### Vicky Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ashley Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thunder On The Strip event. Very clean room, friendly staff, nice breakfast selection. It’s also in a great location. ##### Ashley Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lisa Lisa Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property clean and beds comfortable. Convenient to gas and Dennys. ##### Lisa Lisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carl Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was a wonderful day. We would highly recommend to others! Wonderful choices at the complementary breakfast. ##### Carl Stayed 1 night in Sep 2025 ### 8/10 Good #### kevin Jul 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Entire staff was very friendly, location just off I\~90 was great. Very clean and pool was an added bonus ##### kevin Stayed 1 night in Jul 2025 ### 8/10 Good #### Jessica Jun 8, 2025 Liked: Cleanliness, staff & service, amenities Hotel was clean and the pool was warm and nice. Hotel was a little run down in some areas but overall a good stay. ##### Jessica Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Asia Apr 13, 2025 Liked: Amenities The staff was very nice,it was a very peaceful/quiet hotel perfect for the rest I needed away from home ##### Asia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jennifer Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located right off highway. Close to Geneva on the Lake. Quick check in, friendly staff and my room was clean. Will stay again. ##### Jennifer Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Stephanie Jun 22, 2025 Liked: Cleanliness It was clean and comfortable. The staff was excellent. ##### Stephanie Stayed 1 night in Jun 2025 ### 8/10 Good #### Verified traveller Jun 30, 2025 Liked: Cleanliness, staff & service, room comfort #### In the area for the Ashtabula Beach Glass Festival We had a great stay. The hotel is not brand new and some minor things will need to be updated along with attention to the parking lot (repaved) but our room was super clean, the beds and shower amazing and all staff from manager to housekeeping were very attentive and friendly. Would definitely stay there again! ##### Verified traveller Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Jo Jul 1, 2025 Liked: Cleanliness, amenities The laundry room needed updated. Breakfast and pool were great. ##### Jo Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### TRUDY Mar 7, 2025 Liked: Staff & service, property conditions & facilities nice location ##### TRUDY Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Moses Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Can’t complain too much let alone say that I’ve ever had a bad experience. Staff members are great of the hotel is great even morning. Breakfast is convenient. ##### Moses Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Steven May 4, 2025 Liked: Property conditions & facilities Comfortable and affordable ##### Steven Stayed 1 night in May 2025 ### 10/10 Excellent #### James Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight in Ashtabula Needed to spend the night while traveling by auto. The facility was perfect. Very clean. Staff very friendly and the breakfast was all we needed to get us back on the road. ##### James Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tyler Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small breakfast nook but a good stay ##### Tyler Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Susan Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice rooms. Comfy beds, great staff, and the pool is amazing ##### Susan Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Michael Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good spot ##### Michael Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Gina Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We felt at home. The staff was helpful and friendly. Overall, it was a nice stay and I would consider staying there again. ##### Gina Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Cheryl Mar 30, 2025 Liked: Cleanliness, staff & service The front desk person was nice and helpful. 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