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Hampton Inn Austin-Round Rock – Avis

2.5 out of 5
Hampton Inn Austin-Round Rock
110 Dell Way, Round Rock, TX

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 624 avis sur 1006." "
Note de 8 – Bien, d’après 238 avis sur 1006." "
Note de 6 – Acceptable, d’après 81 avis sur 1006." "
Note de 4 – Médiocre, d’après 35 avis sur 1006." "
Note de 2 – Terrible, d’après 28 avis sur 1006." "

9,2/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

8,8/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Martin, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel à recommander
Merci pour l'air climatisé

6/10 – Acceptable

Fred, Tallahassee

Voyage de couple
Points forts : Propreté
Staff worker at check in and check out was very nice. The Manager was not very helpful
Séjour de 3 nuits en mai 2024
Hampton Inn Austin-Round Rock a répondu le 27 mai 2024
We are sorry for any inconvenience you experienced. We hope you will give us a second chance next time you are in Round Rock!

4/10 – Médiocre

Beverley

Old and dirty
Séjour de 1 nuit en mai 2024
Hampton Inn Austin-Round Rock a répondu le 25 mai 2024
Thank you for your review. I apologize for your unsatisfactory stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us a second chance next time you are in the area!

10/10 – Excellent

Karen

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very friendly. The bed was so comfortable I was able to get a really good night sleep. We were there with our dog and this hotel had a nice green space to be able to take care of her needs. I would definitely stay here again,
Séjour de 2 nuits en mai 2024
Hampton Inn Austin Round Rock a répondu le 23 mai 2024
Thank you for staying with us and providing your feedback. It was a pleasure hosting you and we cannot wait to welcome you back next time you are in the round rock area!

10/10 – Excellent

Esperanza

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excellent customer service; very clean
Séjour de 1 nuit en mai 2024
Hampton Inn Austin-Round Rock a répondu le 20 mai 2024
It was our pleasure to host you! We cannot wait to see you again.

10/10 – Excellent

Joey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a good stay
Séjour de 2 nuits en mai 2024
Hampton Inn Austin-Round Rock a répondu le 19 mai 2024
Thank you for staying with us! We hope to welcome you back to round rock soon!

10/10 – Excellent

Jennifer

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
C
Séjour de 1 nuit en mai 2024
Hampton Inn Austin Round Rock a répondu le 24 mai 2024
Thank you for staying with us!

10/10 – Excellent

Eloy

Points forts : Service et personnel, état et installations de l’hébergement
great
Séjour de 1 nuit en mai 2024
Hampton Inn Austin-Round Rock a répondu le 14 mai 2024
Thank you for staying with us! It was a pleasure to host you and we cannot wait to see you again.

10/10 – Excellent

ROSALINDA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very well located
Séjour de 3 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 14 mai 2024
We are glad you enjoyed your stay with us. We look forward to seeing you again!

8/10 – Bien

Angel

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was accessible and it feel safe and quite
Séjour de 1 nuit en mai 2024
Hampton Inn Austin Round Rock a répondu le 12 mai 2024
Thank you for providing your feedback. We hope to see you next time you are in the Round Rock area!

6/10 – Acceptable

Artis

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only issue I had was I selected pay at property when booking. The day of check-in the property decide to charge my card, even though I selected pay at property. The agent spoke to at the property said he tried to contact me, but there was no number associated? In order to book online certain information is required and a legitimate number is one.
Séjour de 2 nuits en mai 2024
Hampton Inn Austin Round Rock a répondu le 12 mai 2024
Thank you for staying with us, it was a pleasure hosting you. We apologize for any inconvenience during your stay.

10/10 – Excellent

Angelica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay was wonderful! I especially want to thank the friendly staff with a special thank you to Shelia for her abundant kindness and care. She really made me and my family feel extremely welcomed and cared for. We had a pretty bad car accident during our stay and Shelia went above and beyond helping us through that difficult time. Her warmth and compassion meant so much to us!
Séjour de 2 nuits en mai 2024
Hampton Inn Austin Round Rock a répondu le 12 mai 2024
We are happy you had a great stay with us. It was a pleasure hosting you and we hope to see you next time you are in the area!

8/10 – Bien

Erin

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Marc, the maintenance guy was amazing! Kind, friendly, and professional. Also the sweet lady working the breakfast area was great! People were talking at all the tables about how sweet she is.
Séjour de 2 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 4 mai 2024
Thank you for writing a review and your kind words! We look forward to your return in the future.

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front counter employes are very friendly, and Shella is so Plesant to see early in the morning. I can always tell when she is working, and the omelets always look perfect not ripped apart when the other guy does breakfast.
Séjour de 3 nuits en avril 2024
Hampton Inn Austin Round Rock a répondu le 3 mai 2024
We appreciate your feedback and will take it into consideration to keep improving our service. Its a pleasure hosting you!

10/10 – Excellent

Sean

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy to find clean and close to advanced pain care
Séjour de 1 nuit en avril 2024
Hampton Inn Austin-Round Rock a répondu le 1 mai 2024
We are glad you came to stay with us. We cannot wait to see you again!

10/10 – Excellent

Bruce

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 6 nuits en avril 2024
Aby a répondu le 30 avr. 2024
Thank you for the feedback hope to see you soon.

10/10 – Excellent

Sara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff I interacted with (Jordyn and Sheila) were wonderful and helpful. The property was clean and the beds were so comfortable. Would stay again.
Séjour de 2 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 28 avr. 2024
Thank you so much for your kind words. We are so happy you enjoyed your stay with us and we cannot wait to see you again!

10/10 – Excellent

Frances

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a busy area. Lots of shopping. The outlets are a 10-minute did ive
Séjour de 3 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 28 avr. 2024
Thank you for your review! It was a pleasure to have you

10/10 – Excellent

Frances

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place, excellent breakfast choices. C
Séjour de 3 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 28 avr. 2024
Thank you for your review! It was a pleasure to have you.

10/10 – Excellent

Francine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff especially morning crew were exceptionally nice.
Séjour de 3 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 21 avr. 2024
Thank you so much! We hope to see you again and cannot wait to welcome you back to Round Rock!

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff
Séjour de 3 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 17 avr. 2024
Thank you for leaving a review! Cannot wait to see you again.

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Friendly and comfortable
Séjour de 1 nuit en avril 2024
Hampton Inn Austin-Round Rock a répondu le 16 avr. 2024
Thank you for your review. It was a pleasure to host you

10/10 – Excellent

Crystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hampton Inn Round Rock a répondu le 15 avr. 2024
Thank you for your review, it was a pleasure having you!

10/10 – Excellent

James

Our stay here was great. The weight room was excellent, breakfast was good and the rooms are clean.
Séjour de 5 nuits en avril 2024
Hampton Inn Austin Round Rock a répondu le 14 avr. 2024
Thank you for staying with us, it was a pleasure hosting you!

10/10 – Excellent

Rigo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hampton Inn Austin-Round Rock a répondu le 16 avr. 2024
Thank you for your review, it was a pleasure having you!

2/10 – Terrible

Joy

Points forts : Propreté, service et personnel
Séjour de 3 nuits en avril 2024
Hampton Inn Austin Round Rock a répondu le 14 avr. 2024
Thank you for taking the time to provide a review. We apologize for any inconvenience that you encountered during the stay. We hope you give us a second chance when you are in the area!

10/10 – Excellent

Tiffany

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shelia the breakfast lady is so sweet and helpful
Séjour de 1 nuit en avril 2024
Hampton Inn Austin-Round Rock a répondu le 11 avr. 2024
Thank you for your review. We hope to see you again!

10/10 – Excellent

Irais

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Helped us with a room for an early check in. We waited about an hour and then got taken cared of immediately. Rooms are clean and area was t too loud
Séjour de 2 nuits en avril 2024
Hampton Inn Austin Round Rock a répondu le 9 avr. 2024
We appreciate your feedback, it was a pleasure having you!

10/10 – Excellent

Guoying

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are very nice and helpful. Room is clean and make me feel better than home.
Séjour de 2 nuits en avril 2024
Hampton Inn Austin Round Rock a répondu le 9 avr. 2024
We appreciate your feedback, thank you for staying with us. We hope to see you next time you are in Round Rock!

10/10 – Excellent

Monica

Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very pet friendly! The staff was super nice and the breakfast was delicious. We found a few things on the floor when we checked in but other than that it was pretty clean. The sheets were also all white and clean!
Séjour de 2 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 8 avr. 2024
Thank you for taking the time to write your review. We are glad you enjoyed your stay and cannot wait to welcome you back to Round Rock again!

10/10 – Excellent

Benjamin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
Hampton Inn Round Rock a répondu le 8 avr. 2024
We appreciate your feedback and cannot wait to welcome you back!

10/10 – Excellent

aaron

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good. Staff was attentive to housekeeping
Séjour de 3 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 7 avr. 2024
Thank you for taking the time to write your review. We are glad you enjoyed your stay and cannot wait to welcome you back to Round Rock again!

8/10 – Bien

Maribel

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable
Séjour de 2 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 6 avr. 2024
Thank you for your comment. We hope to see you again soon!

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No issues, breakfast was great and staff!
Séjour de 1 nuit en février 2024
Hampton Inn Round Rock a répondu le 5 avr. 2024
We appreciate your feedback!

6/10 – Acceptable

Markus

Voyage de couple, Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Das Hotel und das Frühstück war im großen und Ganzen gut. Leider hatten unsere Freunde eine Kakerlake im Badezimmer und ich habe eine Kakerlake bei mir im Schuh gefunden.
Séjour de 3 nuits en avril 2024
Hampton Inn Austin-Round Rock a répondu le 8 avr. 2024
We are sorry to hear that our rooms did not meet your expectations. We strive to provide a great experience for our guests, and it is apparent that we fell short. We hope you will give us a chance next time you are in the area!

10/10 – Excellent

Frances

Séjour de 1 nuit en avril 2024
Hampton Inn Austin Round Rock a répondu le 9 avr. 2024
Thank you for providing your feedback!

10/10 – Excellent

Dulce

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me faltaron mas toallas, en todo lo demas excelente
Séjour de 4 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 4 avr. 2024
We are sorry to hear that you did not have all of the supplies you needed. We hope to see you again and cannot wait to welcome you back to Round Rock.

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo ok
Séjour de 2 nuits en mars 2024
Hampton Inn Round Rock a répondu le 3 avr. 2024
We appreciate your feedback!

10/10 – Excellent

Raul

Voyage de couple
Points forts : Propreté, commodités
Very clean property and great customer service!
Séjour de 2 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 2 avr. 2024
Thank you so much for your kind words! We look forward to your return and cannot wait to see you again.

10/10 – Excellent

Valeria

Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean, close to the freeway, movie teather near by
Séjour de 2 nuits en mars 2024
Aby a répondu le 1 avr. 2024
We are delighted to hear you enjoyed an excellent stay. Thank you for taking the time to submit a review, and to let us know you enjoyed your visit. It would be our pleasure to welcome you back anytime!

4/10 – Médiocre

John

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Needs a major update. You get that dirty feeling inside. Nothing is updated or not stained. Shower disgusting.
Séjour de 1 nuit en mars 2024
Hampton Inn Austin-Round Rock a répondu le 1 avr. 2024
We are sorry to hear about your recent experience at our hotel. We appreciate your feedback as we continue to improve daily. We hope you will give us a second chance when are in the area to show our true dedication to hospitality.

8/10 – Bien

Quiante

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 30 mars 2024
Thank you for writing a review. We are glad you were able to stay with us and enjoyed your time. We cannot wait to see you again!

10/10 – Excellent

Karissa

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 5 nuits en mars 2024
Hampton Inn Austin Round Rock a répondu le 29 mars 2024
Thank you for providing your feedback!

10/10 – Excellent

Carolyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was very clean and the staff was exceptional. Shelia was awesome! She was so nice and very customer service oriented.
Séjour de 2 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 29 mars 2024
Thank you for your positive review! We are so happy to hear that you had a wonderful time with us and cannot wait to see you again.

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very polite and quick check in process.
Séjour de 4 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 27 mars 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very helpful and friendly
Séjour de 4 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 27 mars 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 – Excellent

tariq

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very good neat clean hotel. Just loved it
Séjour de 2 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 24 mars 2024
Thank you for taking the time to write about your experience. We are pleased to hear that you enjoyed your stay, and we hope to see you again in the future!

2/10 – Terrible

JUAN ANTONIO GONZALEZ

Points faibles : Service et personnel
No respetaron la reservación y todo el tiempo se dedicaron a mandar mensajes y nunca me dieron una respuesta.
Séjour de 2 nuits en mars 2024
Hampton Inn Round Rock a répondu le 26 mars 2024
We appreciate your feedback and apologize for the inconvenience.

2/10 – Terrible

Thomas

Séjour de 3 nuits en mars 2024
Hampton Inn Austin-Round Rock a répondu le 11 avr. 2024
We are sorry to hear of your experience. We hope you will give us a second chance next time you are in the area.

10/10 – Excellent

Vishnu

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall good. The appliances in the room were not working as expected.
Séjour de 2 nuits en mars 2024
Hampton Inn Round Rock a répondu le 22 mars 2024
We appreciate your feedback and will be taking the comments into consideration to keep improving the service we provide.