[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritage Apartment Adults-only hotel with a steam room connected to the convention center in Auckland ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/b66e1ac6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Laundry room](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/2529fa96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/bbb53bde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/67cd958b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/5677ed75.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Sky Tower and Auckland Ferry Terminal, Heritage Apartment provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. An outdoor entertainment area, a bar, and a health club are available to all guests. 6.4 ## Popular amenities - Bar - Breakfast available - Spa - Gym - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=23398602&PinnedHotelID=23398602&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/24000000/23400000/23398700/23398602/f16555ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed ### Highlights Air conditioning Heating LCD TV Clothes dryer Separate bedroom Premium bedding Hair dryer Shower/tub combination - 334 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/860000/853000/852935/15abc7bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Spencer Hotel by Castle Takapuna - Pool - Hot tub - Free WiFi - Air conditioning 8.2 Very good 1,004 reviews [](https://www.expedia.ca/Auckland-Hotels-The-Spencer-Hotel.h852935.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=178233&destination=Auckland (and vicinity)&destType=MARKET&latLong=-36.84906,174.76538&searchId=46660e16-b9a0-4c4f-98d5-52f3a7c738ab&top_cur=CAD) Ad ![Free daily continental breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/74000000/73010000/73005400/73005392/9f3bb995_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Auckland City Centre by IHG Auckland Central Business District - 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Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,007 reviews CA $118 CA $136 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Auckland-Hotels-Holiday-Inn-Auckland-Airport.h11251.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=178233&destination=Auckland (and vicinity)&destType=MARKET&latLong=-36.84906,174.76538&searchId=46660e16-b9a0-4c4f-98d5-52f3a7c738ab&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Heritage-Apartment.h23398602.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Heritage-Apartment.h23398602.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-36.84671%2C174.76200&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=prXHpOLyTglOyPpINIpwhreSMyQ=) 35 Hobson Street, Auckland, 1010 #### What's nearby - Sky Tower - 3 min walk - 0.3 km - SkyCity Casino - 3 min walk - 0.3 km - Princes Wharf - 7 min walk - 0.6 km - University of Auckland - 10 min walk - 0.8 km - Auckland Ferry Terminal - 10 min walk - 0.9 km #### Getting around - Gaunt Street Tram Stop - 8 min walk - Auckland Britomart Station - 10 min walk - Auckland Intl. Airport (AKL) - 27 min drive #### Restaurants - ‪Rydges Auckland - ‬2 min walk - ‪United Coffee Nation - ‬3 min walk - ‪Denny's - ‬2 min walk - ‪The Shakespeare Brewery & Hotel - ‬3 min walk - ‪Saravanaa Bhavan - ‬1 min walk ## About this property ### Heritage Apartment Hotel near Sky Tower SkyCity Casino and Queen Street Shopping District are located near Heritage Apartment, which provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. An outdoor entertainment area, a bar, and a health club are available to all guests. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool - Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge) - Luggage storage, an elevator, and smoke-free premises - Outdoor furniture and concierge services Room features All guestrooms at Heritage Apartment boast comforts such as premium bedding and air conditioning. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - 49-inch LCD TVs with cable channels - Heating and limited housekeeping ## Similar properties ![Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/530000/523600/523589/4560b838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rendezvous Heritage Hotel Auckland Auckland Central Business District - Pool - Hot tub - Free WiFi - Air conditioning 8.4 Very good 1,000 reviews CA $100 CA $115 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=523589&PinnedHotelID=523589&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2280000/2278200/2278166/d476d077.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barclay Suites Auckland Central Business District - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 3,790 reviews CA $121 CA $139 total includes taxes & fees Oct 27 - 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Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 7 to 36 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Health club - Indoor pool - Outdoor pool - Outdoor tennis court - Steam room ### Conveniences - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (limited availability) ### Outdoors - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Towels provided ### Entertainment - 49-inch LCD TV with cable channels ### More - Air conditioning - Dryer - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 1:30 PM; Check-in end time: midnight Late check-in fee: NZD 30.00 for check-in between midnight and 2:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information; access will be through a private entrance To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Key retrieval, private entrance ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - Fee for buffet breakfast: approximately NZD 7 to 36 per person - Airport shuttle fee: NZD 60.00 per room (roundtrip) - Late check-in fee: NZD 30.00 for check-in between midnight and 2:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed ### We should mention Pool access available from 6 AM to 11 PM Guests under 18 years old are not permitted at this adults-only property ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as Heritage Apartment Aparthotel Auckland Heritage Apartment Auckland Heritage Apartment Hotel Heritage Apartment Auckland Heritage Apartment Hotel Auckland ## Frequently asked questions ### Does Heritage Apartment have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6 AM–11 PM. ### Is Heritage Apartment pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Heritage Apartment? > There is free parking nearby. ### What time is check-in at Heritage Apartment? > Check-in start time: 1:30 PM; Check-in end time: midnight. Late check-in is available from midnight– 2:00 AM for a fee of NZD 30.00. ### What time is check-out at Heritage Apartment? > Check-out is at 11:30 AM. ### Does Heritage Apartment provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of NZD 60.00 per room applies. ### Where is Heritage Apartment located? > Located in Auckland Central Business District, this hotel is within a 5-minute walk of Sky Tower and SkyCity Casino. Queen Street Shopping District and Princes Wharf are also within 10 minutes. Gaunt Street Tram Stop is 8 minutes by foot and Daldy Street Tram Stop is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heritage Apartment Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 6.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 4 8 - Good 10 6 - Okay 4 4 - Poor 1 2 - Terrible 7 ### 4/10 Poor #### Andrew Mar 15, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Too much trouble To hard to check in, no storage for luggage, room was OK would not do again ##### Andrew Stayed 1 night in Mar 2020 ### 6/10 Okay #### Ronald Feb 5, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The initial instructions were vague with regard of how to access the apartment. No staff on hand. The staff at the Heritage Hotel were great in contacting the owner. The owner then advised that she had sent an email to us on THAT morning, when we were departing early to catch transport to the airport to fly out. Not good. Facilities of the room were satisfactory. No hand towel and no face washer. ##### Ronald Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jan 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Basic accommodation in a Hotel setting . Very clean and well presented ok for a one or two night stay ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller Dec 26, 2019 Disliked: Cleanliness, amenities, property conditions & facilities The worst ever and will never again pick up keys from a coffee bar manager an desk not pleasant at all ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying at the Heritage. It's an excellent location in Auckland CBD. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller Jun 19, 2019 Liked: Cleanliness, staff & service A nice studio room with a comfortable bed. Easy to find the room, good communication in regards to key pickup etc. I was disappointed as there was only one light switch that worked in the entire studio (not including the bedside lamp), meaning that there was no light in the bathroom in order to have a shower. Because of this, I had to have the door open from the room in order to let light into the bathroom. Otherwise everything was ok, however I am fairly disappointed with the amount paid for a mildly satisfactory room. A little basic cutlery and the option of herbal tea would be a nice idea, as having english breakfast tea and coffee sachet options with no ability for guests to store milk safely for their hot drinks does not make a lot of sense to me. Thank you Thank you ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### Jocelyne May 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jocelyne Stayed 1 night in Apr 2019 ### 2/10 Terrible #### Verified traveller May 2, 2019 ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller Mar 23, 2019 Liked: Cleanliness, amenities, property conditions & facilities We liked the room but didnt have light in the onsuite so that was disappointing when i had only one mirror to apply my makeup which was in the onsuite, we had breakfast tnis morning which was very nice, so apart from no light to be able to shower and makeup the overall stay was very nice ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller Mar 18, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Had to chase up owner of the apartment for our key although she said she had sent email to advise where to collect key. I had not received email so took some sorting out dragging our suitcases up and down the street. Room was very nice apart from curtains need a wash. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Feb 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The receptionist knew nothing about us and after being shown our confirmation advised us that the keys should be collected from a coffee bar 200 yards away. When we got to the room it was a reasonable size but very dated. There was no safe, no mirror or waste paper basket except in the bath room. On the third day, the room keys would not function and we were told that the main room hirer could not come to the hotel for 2 hours as she was teaching. We complained to the hotel and eventually gained access to our room. There was no room service at att. It was by no way an apartment - just a scruffy room in quite a nice hotel. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was as described. Good location. Good pool. Easy communication. I did think it was part of the hotel but must have been privately owned and therefore no cleaning service or 24 hr check in. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### damien, Melbourne Feb 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Good apartment and good hotel facilities ##### damien Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked an apartment not the hotel - and the reception team was extremely unhelpful - not even acknowledging a question which they obviously knew the answer to... fortunately the apartment owner and one of the shop concessions were great and solved the problem of where a set of lockers were situated - actually in the shop. That aside room was nice and the rooftop pool was just what the doctor ordered for a relaxing afternoon - then just $6 for an Uber into the viaduct for birthday celebrations. Would definitely stay again in the apartments - but snooty staff spoil the hotel feel - so puts the hotel below many others that I have and will stay in in future... but that’s not their problem it’s the shareholders that lose out 🤔 ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller Dec 17, 2018 Liked: Cleanliness Disliked: Staff & service, amenities Location was perfect, communication and services as requested were poorly detailed ##### Verified traveller Stayed 1 night in Dec 2018 ### 6/10 Okay #### Verified traveller Dec 9, 2018 Liked: Cleanliness, staff & service Disliked: Amenities The car parking system is not user friendly at all and was very frustrating.... ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### jose carlos Nov 22, 2018 En general estuvo correcta mi estancia La situcion es muy buena , céntrico ##### jose carlos Stayed 1 night in Nov 2018 ### 8/10 Good #### Barbara Nov 19, 2018 Liked: Cleanliness, staff & service #### Lohnt sich :) Ich war voll auf zufrieden! Top Lage, sauber, alle sehr nett & hilfsbereit. Tolle Dachterasse mit Pool & gigantischer Aussicht :) ##### Barbara Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller Nov 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Centrally located, lovely room Room was centrally located (5 min walk from sky bus stop), really easy check-in / check-out, clean room with all the facilities you needed. I didn’t eat in the hotel but there was a restaurant for evening meals and breakfast (for an extra charge) ##### Verified traveller Stayed 1 night in Nov 2018 ### 2/10 Terrible #### Howard Nov 10, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid! This was a very unsatisfactory stay. The “apartment” (No 331) consisted of a fairly small, spartan bedroom and an en-suite bathroom. There were no self-catering facilities apart from kettle, toaster and minimal crockery/cutlery. The furniture was a mish-mash of inappropriate and fairly useless pieces. The space in the small wardrobe was almost entirely taken up with a refrigerator and spare bedding so there was no hanging space for clothes. The was no drawer storage whatsoever. The Heritage Apartments are co-located with the Heritage Hotel but there is NO connection between the two organisations. The “apartments” are privately owned and rented out by individual owners so there is no common standard of accommodation or facilities provided. We received no communication from the owner about arrangements for key collection and only discovered by accident that keys are “often” left with the franchise shop in the hotel. If you arrive when the shop is closed then you have nowhere to stay. We had no means of contacting the owner when we discovered there was no plug for the bath. Because of the inconsistency of accommodation on offer and lack of accountability of individual owners, I believe this accommodation should not be promoted on Hotels.com ##### Howard Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### Verified traveller Nov 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for families Comfortable and clean basic accommodation suited our family. Short walk to train station, easy to get to Disney and town. Lots of shops and restaurants close by. Breakfast was a bonus. ##### Verified traveller Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Verified traveller Aug 31, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beware and stay well clear This is a PRIVATELY owned room inside the Heritage hotel. A very misleading listing. It is neither the Heritage nor an apartment. It is a small dark dingy poorly decorated room that looks out at a wall. Not worth the money, even if you werw aware what you were actually booking. You will be asked to clean the room and any complaints will not be well received, and you will never get your money back. ##### Verified traveller Stayed 1 night in Aug 2018 ### 6/10 Okay #### Verified traveller Aug 19, 2018 Liked: Cleanliness, staff & service Great location. Perfect for a short stay. Simple but comfortable. Great amenities in the building ##### Verified traveller Stayed 1 night in Aug 2018 ### 2/10 Terrible #### Mark, Wellington Aug 12, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bizarre experience I have stayed at the very good Heritage Hotel on business over 80 times over the years. This week I booked two nights at the privately owned apartments for the first time. Despite rooms being available for two nights sequentially I was still required to change rooms. There was a mix up about which room to stay at first so as requested I moved my bags the next morning to the new room before going to work. That day the cleaners threw out my food/wine/shoe polish etc bag (items you mop up when moving rooms) claiming it was rubbish despite the room having not been touched, so why? Because of the room mix up I was required to go back to the original room! It smelt, and I found a half eaten pizza in the microwave. Not mine! I took a photo and texted it to the apartment manager. Because of an easily avoidable room mix up, I suffered no less than 23 texts from the apartment manager who when I called to say none of them made any sense, or were apologetic, and that she appeared to be the problem, I then received a barrage of texts from her accusing me of being a 'liar', (twice, yes, in writing) about the pizza, and the room mix up, and threatening to contact the Hotel manager to have me banned from staying there. I have wasted enough time on these people but they are a brand nightmare for the excellent Hotel should you think they are the same outfit. Choose carefully. ##### Mark Stayed 1 night in Aug 2018