4/10 – Médiocre
Sarah
28 juill. 2025
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We picked this location for the shopping and Westin name. Parking was $54 a night and that was self parking in a garage my truck could hardly fit into. It was dark and water was dripping from overhead pipes. We checked into a room with "two queen beds" which were actually double beds. There was black mold in the shower on the ceiling. The next day we ordered room service. 1 continental breakfast for $10 and an All American Meal. The eggs we wrong, the hashbrowns were like mcdonalds but cold and greesey. They forgot an Oj and the pasteries were hard. They charged us 132 dollars! 10 for a delivery fee, 20 for in room service fee and 10 for taxes. We left for the day and when we came back no one had cleaned the room or left towels. We tried to use the wifi and that was $11 more dollars. Our 2 nights ended up costing $609. That is insane. You would expect a great experience for that price. On out last day we went to the "heated pool" it was freezing cold. Oh and we had to wait for someone to unlock it at 11am even though it says it opens at 6am. The sauna was broken and the ceiling was coming down.The floor was disgusting in the poolroom and there was no hot tub. I don’t ever complain or right reviews but people should know the truth about this location.
Sarah
Séjour de 2 nuits en juillet 2025
