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Shadow Mountain Lodge – Avis

3.5 out of 5
Shadow Mountain Lodge
232 W. Hyman Ave, Aspen, CO

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 43 avis sur 73." "
Note de 8 – Bien, d’après 23 avis sur 73." "
Note de 6 – Acceptable, d’après 5 avis sur 73." "
Note de 4 – Médiocre, d’après 2 avis sur 73." "
Note de 2 – Terrible, d’après 0 avis sur 73." "

9,2/10

Propreté

8,8/10

Service et personnel

8,6/10

Commodités

8,6/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

David E.

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The property was super comfortable, and clean, the bath was new, the location was near everything, we really appreciate the parking lot. I would only say that you need to coordinate the check in 24 hs before arrival, because if you arrive after 4pm there will be no one at the reception and you need physical keys to enter into the property.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Erich

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Lodge was exactly what we expected. Very clean and perfect for our 2 night stay. It was just my wife and I but there was enough room for two more in the upper loft which is quite spacious. We elected to stay in the murphy bed in the living room because the stairs to that lower level were easier to climb than the ladder to the loft but the loft was a great space. Our host was very helpful with our late check-in. Check out as as simple as leaving the keys at the office desk. We'll definitely be back.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Beom

Points forts : Propreté, état et installations de l’hébergement
Clean quiet
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Robert S

Points forts : Propreté, commodités et état et installations de l’hébergement.
What a beautiful hidden gem.
Séjour de 3 nuits en août 2023

8/10 – Bien

Alenka

Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en août 2023

10/10 – Excellent

Paul R.

Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall, it was comfortable
Séjour de 5 nuits en février 2023
-SML a répondu le 30 mars 2023
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Katherine

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Clean, spacious, and convenient!
SML a répondu le 10 janv. 2023
Thanks for staying with us. Hope to see you again soon!

10/10 – Excellent

Helen

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Wonderful stay at this property. Huge condo....very comfortable....well priced. Great location, right in town.
Séjour de 3 nuits en octobre 2022

6/10 – Acceptable

Juiming, Lakewood

Voyage de couple
Points forts : Propreté
Points faibles : Commodités
The location is wonderful. The room size is quite comfortable with sofa, chair and dinning table. The property and facilities are very old. The bed is too soft. The kitchen is very nice with everything one needs. No coffee or tea bag however. Bathroom is clean but without shampoo. The receptionist (manager?) was very nice and helpful.
Séjour de 2 nuits en octobre 2022

10/10 – Excellent

Jose

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Would definitely stay there again loved the area and more than enough space would love to be able to keep visiting often to stay there again.
Séjour de 2 nuits en octobre 2022
SML a répondu le 20 oct. 2022
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Wayne

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Was pleasant stay!!!!
Séjour de 2 nuits en septembre 2022
-SML a répondu le 29 sept. 2022
We're glad you enjoyed your stay.Hope to see you again!

4/10 – Médiocre

Steven

Very average
This is a very average property that has an early 10am checkout, with a manager who'll loudly bang on your door to vacate. Nice customer service! I'll pass next time.
Séjour de 3 nuits en mars 2022
-SML a répondu le 22 mars 2022
We had given this guest over an hour of additional time to checkout before knocking, then gave them more time after talking with them. We wish we could give everyone as late of a check out as they like, but we must also consider the guests who will be arriving, and the time it takes to thoroughly clean the rooms between reservations.

10/10 – Excellent

Alexis Joshua

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en janvier 2022
-SML a répondu le 19 janv. 2022
Thanks for staying with us. Hope to see you again.

6/10 – Acceptable

IAN

Points faibles : Propreté
Not memorable
The first room they put us in smelled of smoke. The manager sent someone to clean it again, which improved the situation but didn't solve it completely. He moved us the next morning and the second room was much better. He was as helpful as he could be. Off-season construction did not help. Di not provide a warm, fuzzy experience.
Séjour de 3 nuits en octobre 2021

10/10 – Excellent

Michael

Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en octobre 2021
SML a répondu le 12 oct. 2021
Thanks for staying with us. Hope to see you again soon!

8/10 – Bien

James

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very clean, great location and fantastic value. We will definitely stay here again - lots of room, real nice pool…walking distance to everything.
Séjour de 2 nuits en septembre 2021
-SML a répondu le 24 sept. 2021
We're glad you enjoyed your stay. Hope to see you again soon!

10/10 – Excellent

Mark

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en septembre 2021

8/10 – Bien

ken

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
charming and good locale
Séjour de 1 nuit en août 2021
SML a répondu le 7 sept. 2021
Thanks!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Clean spacious condo with fully equipped kitchen. Very conveniently located in downtown aspen minutes away and walking distance from shops, restaurants and several walking trails
Séjour de 6 nuits en juillet 2021
SML a répondu le 3 août 2021
We're glad you enjoyed your stay. Hope to see you again soon!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
It had easy walkable access to Aspen downtown and also access to a few hiking trails without being right in the middle of the city.
Séjour de 2 nuits en juillet 2021

10/10 – Excellent

Nica L., United States

Points forts : Propreté
Great manager! Had a great stay.
Great location, clean, roomy, very sweet helpful manager
Séjour de 4 nuits en janvier 2021

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall was a nice room. My only complaint, being 6'2" and 220lbs was that the shower stall was tight. I needed to leave the bathroom to change my mind. Other than that one small gripe, it was a very nice stay and the staff was very pleasant.
Séjour de 5 nuits en février 2021
-SML a répondu le 16 févr. 2021
Thanks for staying with us!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is excellent better than what we was expecting
Séjour de 5 nuits en décembre 2019
SML a répondu le 29 avr. 2020
We're glad you enjoyed your stay.

10/10 – Excellent

Sylvia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2020
SML a répondu le 17 mars 2020
Thanks for staying with us. Hope to see you again soon!

10/10 – Excellent

linda w.

Points forts : Propreté
Pictures on site were confusung because there were pictures from 2 dufferent kinds of units. ea
Great location, worked well for 2 people, nice on site property management
Séjour de 3 nuits en février 2020

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was nicer than we expected and we liked the pool! Close enough to downtown for shopping, gondola, and restaurants.
Séjour de 2 nuits en janvier 2020
SML a répondu le 30 janv. 2020
We're glad you enjoyed your stay.

8/10 – Bien

Steven

Points forts : Service et personnel, confort de la chambre
Location was good and a great value for the price
Séjour de 1 nuit en janvier 2020
SML a répondu le 14 janv. 2020
Thanks for staying with us. Hope to see you again soon.

8/10 – Bien

Leo M., Colorado Springs, CO

Points forts : Propreté
Everything was amazing, except for the smell :(
The space was great for my wife and I. Within walking distance and a well stocked kitchen. The only thing that we were not happy with was the smell. Not sure if it was the carpet but we had to have the sliding door open to get fresh air (and a scented candle). Because it was the cheapest option we could find we let the smell go.
Séjour de 2 nuits en octobre 2019

10/10 – Excellent

Ivana

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cute Condo With Great Views!
We loved our stay at Shadow Mountain Lodge. It was nicer than the pictures. We were expecting one room with a Murphy bed, but hat we got was three unique levels with a spectacular view. Management made sure we were able to access our condo even after closing which is when we arrived. We didn’t get to use the outdoor heated pool, but it was very nice and clean. The location was perfect. We didn’t drive anywhere the whole time we stayed. We walked to town and to great walking/hiking trails. Everything was so convenient. I can’t wait to visit again and I will definitely stay here again.
Séjour de 3 nuits en septembre 2019
SML a répondu le 9 oct. 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2019
SML a répondu le 8 oct. 2019
Thanks for staying with us. Hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2019
SML a répondu le 24 sept. 2019
Thanks for staying with us. We're glad you enjoyed it. Hope to see you again soon.

10/10 – Excellent

Krista

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great
This was a great find in Aspen.
Séjour de 3 nuits en août 2019
SML a répondu le 4 sept. 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
GREAT STAY-HAPPY TRAVELERS!
Our Stay was AMAZING. The unit was perfect for our needs. Clean and Comfortable. Free Laundry on sight. Staff was GREAT to work with.
Séjour de 1 nuit en août 2019
SML a répondu le 29 août 2019
We're glad you stayed with us and wish you safe travels on your journey.

6/10 – Acceptable

Voyageur vérifié

Séjour de 1 nuit en août 2019
SML a répondu le 26 août 2019
We're sorry you thought your stay was mediocre. At least you didn't pay too much.

8/10 – Bien

Brian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice little place
Everything was great after we found the murphy bed in the living room and realized we wouldn't have to climb a ladder to a bedroom with a 4' ceiling. The location is great, the room itself was perfect for us, and all for less than I though I would have to pay in a place like Aspen. Would stay again.
Séjour de 1 nuit en juillet 2019
SML a répondu le 17 juill. 2019
Thanks for staying with us. Hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. The room was better than expected.
Séjour de 2 nuits en juin 2019
SML a répondu le 3 juill. 2019
We're glad you enjoyed your stay. Hope to see you again soon!

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Well laid out space. Dated but clean and great location
Séjour de 2 nuits en juin 2019
Assistant Manager a répondu le 19 juin 2019
Thank you for your feedback and I am glad that you enjoyed your trip. If you notice what our competitors charge, we offer more amenities for an even lower price. We hope to see you again!

8/10 – Bien

Yesenia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very great location. Able to enjoy all sites/restaurants shopping by walking. did not use my vehicle. Avoid traffic and parking rates.
Séjour de 3 nuits en avril 2019
SML a répondu le 24 avr. 2019
We're glad you enjoyed your stay. Hope to see you again soon!

10/10 – Excellent

scott

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great visit
Exactly as described. Very comfortable and clean accommodations
Séjour de 2 nuits en avril 2019
SML a répondu le 17 avr. 2019
We are glad you enjoyed your stay, and hope to see you again soon!

10/10 – Excellent

Evan, Jackson, MS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Aspen Mountain Retreat
The condo was outstanding. Spacious, beautifully furnished, and wonderful large balcony with mountain views. Heated pool and sauna. Laundry room on site. Check in process was a breeze with Anders. Unit contained a loft sleeping quarters with queen bed off entry/mudroom. Beautiful spacious bathroom with nice shower. Full kitchen with small table and chairs and granite bar with bar stools. The bar overlooked the living room with queen Murphy bed. The living room was always basked in light from the large glass sliders that opened to the balcony. Highly recommended. Walking distance to everything downtown and right on the side of the mountain. Very quiet.
Séjour de 3 nuits en avril 2019
SML a répondu le 10 avr. 2019
We're glad you enjoyed your stay. Hope to see you again.

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Spring break getaway
The condo was more spacious than expected and was adequately equipped with cookware etc. It was in a quiet part of town but walking distance to downtown and near shuttles to the ski areas. The pool was a nice temperature too. The kids (11 and 13) really enjoyed the loft but the ladder would be too steep for younger ones. The mountain view was an added bonus. A great place and value all around and would recommend for others.
Séjour de 3 nuits en mars 2019
SML a répondu le 3 avr. 2019
We're glad you enjoyed your stay. Hope to see you in the future.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great room, great location, beautiful view, all of Aspen city is walkable.
Séjour de 3 nuits en mars 2019
SML a répondu le 3 avr. 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cute place, needs amenities
Great spot in a perfect location. It’s not exactly a hotel per say, in that staff are not in site 24 hours a day. Our only wish is that they would have provided shampoo and conditioner, as we didn’t think to bring them since it was advertised as a hotel.
Séjour de 3 nuits en mars 2019
-SML a répondu le 29 mars 2019
We are glad you enjoyed your stay. It is true that we are not a hotel, but of the categories Expedia and its subsidiaries list properties under, hotel is the closest to what we are. Though our staff are not always present at the property there is always a number where someone can be reached if you require assistance.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice room for the price!
Everything we needed - comfort and convenience - at a reasonable price. The location is within walking distance to town and a bus stop to the different ski mountains is blocks away. The loft area has a low ceiling, the kitchen is fully equipped, and the pool was nice and hot.
Séjour de 3 nuits en mars 2019
SML a répondu le 20 mars 2019
We're glad you enjoyed your stay. Hope to see you in the future!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, clean and well maintained. Much nicer than the pictures. Loft area with very low ceilings and can imagine it would difficult to use for adults, but the unit can easily accommodate a large group. 10 minute walk to slopes or 1 block from bus stop. Perfect place for our stay with reasonable rates.
Séjour de 3 nuits en février 2019
SML MGMT a répondu le 12 mars 2019
We're glad you enjoyed your stay. We hope to see you again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 2 nuits en février 2019
SML MGMT a répondu le 12 mars 2019
Thank you for staying with Shadow Mt. Lodge!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location, nice rooms much larger than a hotel room. Plenty of free parking close to rooms. Full kitchen with all the necessary items for cooking. Maid service only once since check in, we were there for 4 days. No shampoo or body wash, soap was provided. Never saw an on site manager or desk employee in 4 days, check in was done by an envelope outside of the office with your name on it.
Séjour de 3 nuits en janvier 2019
Resident Manager a répondu le 23 févr. 2019
Thank you very much for the review. If your Do Not Disturb sign is on the door, we will not provide maid service. As with the industry standard, we provide daily service(trash take-out, dish clean-up, paper or towel re-stocking). Sheet re-stocking is provided mid-week with week long reservations. I have been pushing to provide shampoo/conditioner, so hopefully your review will help push this upgrade. We have an on site manager that lives at the property and is always on call. Our office hours are typically from 9am-5pm. Being that we have a small staff, sometimes the on duty manager is not in the office, but in the field addressing pressing matters. We hope to see you again and make your next visit even better!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is great. Clean, helpful staff, and walk to Ajax or the bus route to Snowmass and Higlands. Don’t be fooled by the low price. It is good, and it is true. Icon pass holders should visit Aspen and enjoy the mountains.
Séjour de 3 nuits en décembre 2018

10/10 – Excellent

Danielle Lynn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Shadow Mountain Heaven
I am very happy with my experience at Shadow Mountain Lodge and will definitely be staying there again as soon as I can get back to Aspen. The customer service at the lodge is amazing - they went out of their way to accommodate me in terms of a late checkout so that I wouldn't have to worry about booking for an extra night. Also, the kitchen in the room was very functional so I was able to make breakfast and dinner as desired. The lodge is also located on a quieter street but still walking distance to everything in Aspen city, including City Market, the grocery store.
Séjour de 3 nuits en juin 2018