Title: Comfort Suites Outlet Center (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5156&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Suites Outlet Center Start your day with a free breakfast, explore the on-site mall, and cool off in the seasonal outdoor pool at this convenient spot. ## Photo gallery for Comfort Suites Outlet Center ![Lobby - Comfort Suites Outlet Center (Asheville)](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/4c80684b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Comfort Suites Outlet Center (Asheville)](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/a53975f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Comfort Suites Outlet Center (Asheville)](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/8fb5c8a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Comfort Suites Outlet Center (Asheville)](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/d508b978.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds - Comfort Suites Outlet Center (Asheville)](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/064e11f2_edited_6f8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Asheville Outlets, Comfort Suites Outlet Center welcomes guests with free self-serve breakfast and a daily manager's reception. The seasonal outdoor pool offers relaxation, while the on-site shopping mall provides everything from groceries to upscale retail stores. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 21 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 22 - Feb. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 8 of 8 rooms ### View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 301 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking 9.4 Exceptional 16 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 301 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) 8.8 Excellent 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 291 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 9.0 Wonderful 30 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 300 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed, Jetted Tub ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Jetted Tub 9.4 Exceptional 24 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 325 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, Multiple Beds, Non Smoking ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/5e05341d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking 9.6 Exceptional 14 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - 1 bedroom - Sleeps 4 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor) ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/70c9e002.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Suite, Multiple Beds, Non Smoking (1st Floor) ![1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/5200/5156/5e05341d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking (1st Floor) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2023 - Sleeps 6 - 2 Queen Beds and 1 Twin Sofa Bed ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/1000000/120000/118500/118430/b8225bd6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG South Asheville - Pool - Hot tub - Breakfast included - Pet friendly 9.2 Wonderful 1,005 reviews CA $119 CA $135 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Asheville-Hotels-Holiday-Inn-Express-Hotel-Suites-Asheville-Outlets.h118430.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=6034866&destination=Asheville&destType=MARKET&latLong=35.596382,-82.553177&searchId=e41ae6d0-3bd1-42e9-b031-51cbf38571f9&top_cur=CAD) Ad ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13800/13728/a4571946_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Asheville Biltmore by IHG South Asheville - 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Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,913 reviews CA $103 CA $117 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Asheville-Hotels-Country-Inn-Suites-By-Radisson.h15297.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=6034866&destination=Asheville&destType=MARKET&latLong=35.596382,-82.553177&searchId=e41ae6d0-3bd1-42e9-b031-51cbf38571f9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAsheville-Hotels-Comfort-Suites-Outlet-Center.h5156.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAsheville-Hotels-Comfort-Suites-Outlet-Center.h5156.Hotel-Information) ## About the area In the entertainment district, Comfort Suites Outlet Center is in South Asheville, a neighborhood in Asheville with good shopping. Pack Square and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Consider The Orange Peel for a night out, and don't miss North Carolina Arboretum, a top local attraction. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and sledding. [Visit our Asheville travel guide](https://www.expedia.ca/Asheville.dx6034866) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.52732%2C-82.60551&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NlbL9JPqBMsu4hIepd3W8GUF6Tw=) 890 Brevard Road, Asheville, NC, 28806 ### What's nearby - ![Asheville_Outlets_553248633861847606_06](https://images.trvl-media.com/place/553248633861847606/a2670120-c2ac-4ded-a902-603ae79cbde5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Asheville Outlets 1 min walk \- 0.0 km - ![Biltmore Estate featuring interior views and heritage elements](https://images.trvl-media.com/place/6066187/59023bd5-6889-4cb3-9883-98f07e2c7403.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Biltmore Estate 8 min drive \- 9.0 km - ![H5JNE7 The Orange Peel music venue in downtown Asheville NC](https://images.trvl-media.com/place/6189436/784f8d2f-d8fe-418d-822d-e8bab31348e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Orange Peel 9 min drive \- 11.9 km - ![The quad at the University of North Carolina Asheville #unca #northcarolina #school #university #gobulldogs #asheville #campus](https://images.trvl-media.com/place/6034866/fcf4d916-9cb1-4211-80b8-cf98c02bfb5c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of North Carolina at Asheville 10 min drive \- 13.1 km - ![Asheville_AshevilleMall_6066191_07](https://images.trvl-media.com/place/6066191/2c42eda9-2989-4ea1-a70a-fcbc7ee34d04.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Asheville Mall 12 min drive \- 15.3 km ### Getting around - Asheville Regional Airport (AVL) 11 min drive ### Restaurants - Chick-fil-A 3 min walk - McDonald's 4 min walk - Taco Bell 3 min walk - Biltmore Estate Winery 19 min drive - Creamery at Antler Village on Biltmore Estates 20 min drive ## About this property ### Comfort Suites Outlet Center Hotel remodeled in 2023 and located near Asheville Outlets Located close to North Carolina Arboretum, Comfort Suites Outlet Center provides free self-serve breakfast, a grocery/convenience store, and a free daily manager's reception. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a shopping mall on site and a coffee shop/cafe. Additional perks include: - A seasonal outdoor pool along with sun loungers and pool umbrellas - Free self parking - Express check-out, coffee/tea in the lobby, and a gift shop - Coworking spaces, a computer station, and an elevator - Guest reviews say great things about the breakfast, helpful staff, and location Room features All 125 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Free infant beds and free extra beds - Egyptian cotton sheets and pillowtop mattresses - Bathrooms with shower/tub combinations and free toiletries - 40-inch flat-screen TVs with premium channels - Separate sitting areas, refrigerators, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/430000/422900/422848/a896186b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Asheville - Outlet Mall South Asheville - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,011 reviews CA $89 CA $100 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=422848&PinnedHotelID=422848&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/42800/42703/671c8f0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Biltmore West West Asheville - Pool - Breakfast included - 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Parking included 8.6 Excellent 1,001 reviews CA $104 CA $117 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=16564&PinnedHotelID=16564&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2520000/2516500/2516422/aec28174.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel South Asheville - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,089 reviews CA $106 CA $119 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=2516422&PinnedHotelID=2516422&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19900/19853/ec668636.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clarion Pointe Biltmore Village Asheville - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,682 reviews CA $95 CA $108 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=19853&PinnedHotelID=19853&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=5156&PinnedHotelID=5156&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5156,422848,42703,15297,2813079) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free self-serve breakfast available daily 6:30 AM to 9:30 AM - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - 24-hour gym - Designer stores - Seasonal outdoor pool - Shopping mall - TV in common areas ### Family friendly - Free rollaway/extra bed - Grocery/convenience store - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Pool gate - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center (2,500 square feet of space) - Coworking space ### Outdoors - In a national park - In the mountains - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Hardwood flooring in public areas - Smooth flooring in public areas - Stair-free path to entrance - Thin carpet in public areas - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 1 building - 5 floors - Banquet hall - Built in 1989 - Renovated entire property - July 2023 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free crib - Free rollaway/extra bed - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 40-inch flat-screen TV with premium cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free long-distance calls - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 110 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25 per accommodation, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from May to October Pool access available from 10:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Comfort Suites Biltmore Square Mall Comfort Suites Hotel Biltmore Square Mall Asheville Comfort Suites Comfort Suites Asheville Comfort Suites Biltmore Square Mall Hotel Asheville Comfort Suites Outlet Center Hotel Asheville Comfort Suites Outlet Center Hotel Comfort Suites Outlet Center Asheville Comfort Suites Outlet Center Comfort Suites Outlet Center Hotel Comfort Suites Outlet Center Asheville Comfort Suites Outlet Center Hotel Asheville ## Frequently asked questions ### Does Comfort Suites Outlet Center have a pool? ### How much does it cost to stay at Comfort Suites Outlet Center? ### Is Comfort Suites Outlet Center pet-friendly? ### How much is parking? ### What time is check-in at Comfort Suites Outlet Center? ### What time is check-out at Comfort Suites Outlet Center? ### Where is Comfort Suites Outlet Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Suites Outlet Center Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 589 8 - Good 255 6 - Okay 98 4 - Poor 41 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Tom Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay. The property was pet friendly and super clean. ##### Tom Stayed 2 nights in Dec 2025 ### 8/10 Good #### Leland Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location ##### Leland Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Stephanie Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spacious, clean room, updated, loved the jetted tubn heat/ac worked great, quiet , front desk staff friendly and accomodating! 5 stars! ##### Stephanie Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Vita Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service! Room very clean and comfortable! ##### Vita Stayed 1 night in Dec 2025 ### 8/10 Good #### Penny Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean. I had everything I needed. The staff members were so nice. Due to icy conditions, I needed to add a night to my stay. The staff members were having trouble doing so. The staff needs a bit more training. The issue was resolved after a phone call to management. I was able to keep the same room. All and all, I would recommend this hotel. ##### Penny Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Shekinah Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was very friendly. ##### Shekinah Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Peipei Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room is big and the staffs are very friendly. Good location. It is next to the outlet and close to the mountains. ##### Peipei Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Erwin Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very quiet, comfortable and clean. ##### Erwin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Megan Nov 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was great! It was clean and the bed was comfortable. I also appreciated that the curtains actually kept enough light out to sleep in a little bit. The breakfast was fantastic and the hotel staff was nice. This is a great location for visiting Biltmore as well as the NC Arboretum. ##### Megan Stayed 3 nights in Nov 2025 ### 8/10 Good #### David Nov 16, 2025 Liked: Cleanliness, amenities Room was clean. ##### David Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Rholand Sep 24, 2025 Liked: Cleanliness Room was very clean. Staff was helpful and accommodating. Enjoyed the stay. ##### Rholand Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jeffrey Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms, very modern, comfortable beds, plenty of space, reasonable price, i will stay at this hotel on my next vacation ##### Jeffrey Stayed 4 nights in Jul 2025 ### 8/10 Good #### Nancy Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk lady was very hospitable and kind. Our room was clean but had a smell throughout our stay. Breakfast was decent. ##### Nancy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Tom Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pet friendly ##### Tom Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ray Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean! Pet friendly....staff very friendly, central location with tons of restraunts within easy walking distance. Huge beautiful outlet mall (Tanger) a quick and easy two minute walk away. ##### Ray Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lindalou Jul 25, 2025 Super friendly staff and pictures dont justify the rooms! Super comfy and very clean!! ##### Lindalou Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Stephanie Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was a bit dated, but clean. Room was spacious, and we enjoyed the jetted tub in the room. Mattress was very soft, so great if you like that. Breakfast was pretty standard for included, continental breakfast. Staff at front desk was very helpful when we needed a corkscrew to open wine purchased at Biltmore! ##### Stephanie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alycia Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pet excellent We loved it was so pet friendly. Good and water for the do when we first walked in and dog treats. ##### Alycia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Becky Jul 20, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Quick stay Hotel staff is extremely nice and responsive. Carpets in hallways are dirt and smell. Rooms are clean and nice. ##### Becky Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andrew Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice continental breakfast and nice amenities. ##### Andrew Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Donnie Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Donnie Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sheri May 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay here again Great hotel and breakfast. ##### Sheri Stayed 1 night in May 2024 ### 10/10 Excellent #### Joshua May 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay, the staff was friendly and very helpful! ##### Joshua Stayed 3 nights in May 2024 ### 10/10 Excellent #### Brent Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful area. Very safe! Restaurants are nearby. Great place! Very very clean rooms! ##### Brent ### 10/10 Excellent #### Neetu Gobind May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service ##### Neetu Gobind Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Centric SouthPark Charlotte](https://www.expedia.ca/Charlotte-Hotels-Hyatt-Centric-CharlotteSouth-Park-Hotel.h65263379.Hotel-Information) > > [Days Inn by Wyndham Raleigh Glenwood-Crabtree](https://www.expedia.ca/Raleigh-Hotels-Days-Inn-By-Wyndham-Raleigh-Glenwood-Crabtree.h11540.Hotel-Information) > > [Country Inn & Suites by Radisson, Charlotte University Place, NC](https://www.expedia.ca/Charlotte-Hotels-Country-Inn-Suites-By-Radisson.h898299.Hotel-Information) > > [Blue Ridge Lookout Beautiful Modern Cabin - Nature Hikes And Pets Ok 4 Bedroom Cabin by RedAwning](https://www.expedia.ca/Waynesville-Hotels-Blue-Ridge-Lookout-Beautiful-Modern-Cabin-Nature-Hikes-And-Pets-Ok-4-Bedroom-Cabin-By-Redawning.h84076791.Hotel-Information) > > [Morehead Inn](https://www.expedia.ca/Charlotte-Hotels-Morehead-Inn.h1551187.Hotel-Information) > > [Cozy/Luxe Winter Countryside Estate on Private Grounds in South CLT-King Suite! ](https://www.expedia.ca/Charlotte-Hotels-CozyLuxe-On-Private-Grounds-In-South-CLT-2-Kings.h110342709.Hotel-Information) > > [0612 Sandy Feet Retreat by Atlantic Towers](https://www.expedia.ca/Carolina-Beach-Hotels-NEW-LISTING-0612.h95371473.Hotel-Information) > > [Suburban Studios Raleigh - Crabtree Valley](https://www.expedia.ca/Raleigh-Hotels-Extended-Stay-America-Suites-Raleigh-Crabtree-Valley.h119022.Hotel-Information) > > [Whalehead Waves: New Condo - Steps to the Beach](https://www.expedia.ca/Corolla-Hotels-Welcome-To-Whalehead-Waves-1-Level-2-Bed-2-Bath-Condo-Just-Steps-From-The-Beach.h99243395.Hotel-Information) > > [Courtyard by Marriott New Bern](https://www.expedia.ca/Jacksonville-Hotels-Courtyard-By-Marriott-New-Bern.h26447.Hotel-Information) > > [Cheshire Cottage | Pet Friendly, Hot Tub & 5-Minutes to Town!](https://www.expedia.ca/Black-Mountain-Hotels-Cheshire-Cottage-Pet-Friendly.h100416095.Hotel-Information) > > [Quiet Murphy Hideaway w/ Decks & Outdoor Fireplace](https://www.expedia.ca/Murphy-Hotels-Quiet-Murphy-Hideaway-W-Decks-Outdoor-Fireplace.h98551697.Hotel-Information) > > [Alpine Village Inn](https://www.expedia.ca/Boone-Hotels-Alpine-Village-Inn.h9278686.Hotel-Information) > > [OS746-Oceanside 5 BRs, Pool & Tiki Bar, Hot Tub, Pool Table and Dog Friendly!](https://www.expedia.ca/Corolla-Hotels-Oceanside-5-Bedrooms.h21672581.Hotel-Information) > > [Ocean Front Sleeps 6 Steps to Beach Renovated to New 5 Star Home BHI Club](https://www.expedia.ca/Bald-Head-Island-Hotels-Ocean-Front-Sleeps-6-Steps-To-Beach-Renovated-To-New-5-Star-Home-BHI-Club.h108933392.Hotel-Information) > > [Centrally located in Uptown Charlotte. 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