Title: Mrimba Palm Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mrimba Palm Hotel Guests plan cycling adventures over morning coffee in the lobby, then return to unwind with spa treatments or enjoy meals showcasing local flavors ## Photo gallery for Mrimba Palm Hotel ![Exterior - Mrimba Palm Hotel (Arusha)](https://images.trvl-media.com/lodging/30000000/30000000/29992000/29991939/be06611d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Mrimba Palm Hotel (Arusha)](https://images.trvl-media.com/lodging/30000000/30000000/29992000/29991939/82015a3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, Balcony | Extra beds - Mrimba Palm Hotel (Arusha)](https://images.trvl-media.com/lodging/30000000/30000000/29992000/29991939/807f9476.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Mrimba Palm Hotel (Arusha)](https://images.trvl-media.com/lodging/30000000/30000000/29992000/29991939/5da8db21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Mrimba Palm Hotel (Arusha)](https://images.trvl-media.com/lodging/30000000/30000000/29992000/29991939/b7ec588f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Mrimba Palm Hotel, travelers find tranquil gardens and a welcoming spa. The onsite restaurant serves both local and international dishes, while the spa offers Thai massage and body treatments. Mornings begin with complimentary English breakfast served on the pleasant terrace. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29991939&PinnedHotelID=29991939&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ### Standard Double Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### Superior Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Egyptian cotton linens - Mountain view - Sleeps 2 - 1 Queen Bed ### Family Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 174 sq ft - Mountain view - Sleeps 5 - 1 King Bed, 1 Large Twin Bed and 1 Twin Bed ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Egyptian cotton linens - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Mrimba-Palm-Hotel.h29991939.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Mrimba-Palm-Hotel.h29991939.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-3.44694%2C36.70820&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VSnijcmxC8g3PehQ_HXenFRO-j0=) Block H, Njiro Kwa Msola, Arusha, Arusha #### What's nearby - Njiro Complex \- 7 min drive \- 5.2 km - East & Southern African Management Institute \- 7 min drive \- 5.2 km - Arusha Clock Tower \- 13 min drive \- 10.0 km - Maasai Market and Curios Crafts \- 14 min drive \- 9.3 km - Arusha International Conference Centre \- 14 min drive \- 10.4 km #### Getting around - Kilimanjaro (JRO-Kilimanjaro Intl.) - 54 min drive #### Restaurants - ‪Karibu Uzunguni City Park - ‬11 min drive - ‪The Pillars - ‬3 min drive - ‪Amber Bar And Restaurant - ‬10 min drive - ‪Kilimanjaro Restaurant - ‬10 min drive - ‪Njiro Cinema - ‬6 min drive ## About this property ### Mrimba Palm Hotel Hotel near Njiro Complex Located close to East & Southern African Management Institute, Mrimba Palm Hotel provides free English breakfast, a grocery/convenience store, and a free daily manager's reception. Adventurous travelers may like the mountain biking at this hotel. Indulge in a sports massage, aromatherapy, and a body scrub at Safari Spa, the onsite spa. The on-site local and international cuisine restaurant, Mrimba Palm, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden. Additional perks include: - Outdoor pool access nearby - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, a water park (surcharge), and a 24-hour front desk Room features All guestrooms at Mrimba Palm Hotel boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Bathrooms with rainfall showers and designer toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, a personal chef, and electric kettles ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17430000/17426500/17426460/2c0649b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crest Safari Lodge Arusha - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=17426460&PinnedHotelID=17426460&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Balcony | Bathroom](https://images.trvl-media.com/lodging/79000000/78480000/78472300/78472262/41cab82f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home Villa Eco Boutique Arusha - Parking included - Restaurant - Bar - Laundry 9.0 Wonderful 2 reviews CA $36 CA $43 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=78472262&PinnedHotelID=78472262&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/12000000/11710000/11700400/11700357/2a3d7989.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Green Mountain Hotel Arusha - Pool - Spa - Kids pool - Parking included 8.2 Very good 108 reviews CA $113 CA $134 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=11700357&PinnedHotelID=11700357&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/78000000/77880000/77872300/77872222/7ac03206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lush Garden Hotel Arusha - Pool - Breakfast included - Kids pool - Parking included 6.6 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=77872222&PinnedHotelID=77872222&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90520000/90514200/90514135/8c187e8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Njiro Legacy Arusha - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 11 reviews CA $89 CA $105 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90514135&PinnedHotelID=90514135&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107830000/107827100/107827044/f55922b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BOULEVARD INN MT MERU Arusha - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 3 reviews CA $83 CA $99 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=107827044&PinnedHotelID=107827044&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/20000000/19300000/19299600/19299597/cca18763.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arusha Giraffe Lodge Arusha - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=19299597&PinnedHotelID=19299597&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/38000000/37620000/37615000/37614955/022fccd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Charity Hotel International Arusha - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 40 reviews CA $49 CA $59 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=37614955&PinnedHotelID=37614955&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/18000000/17520000/17510400/17510380/093d52ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulia Boutique Hotel and Spa Arusha - Pool - Breakfast included - Spa - Parking included 8.4 Very good 93 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=17510380&PinnedHotelID=17510380&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/10000000/9340000/9335300/9335289/46577113.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mvuli Hotel Arusha - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 85 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9335289&PinnedHotelID=9335289&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking; reservations required - Offsite parking; reservations required - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking available only on request - Free secured, uncovered self parking on site - Limited onsite self parking ### Food and drink - Free English breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Mrimba Palm ### Things to do - Bicycle rentals - Billiards/pool table - Full-service spa - Mountain biking - Outdoor pool (guest access) - Steam room - Water park ### Family friendly - Access to nearby outdoor pool - Grocery/convenience store - Laundry facilities - Snack bar/deli - Soundproofed rooms - Water park (surcharge) ### Conveniences - 24-hour front desk - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Grab bar near toilet - Handrails in stairways - Lever door handles - Low-height electrical outlets in bathroom - Phone accessibility kit - Raised toilet seat - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Chef service - Coffee/tea maker - Electric kettle - Free bottled water - Late-night room service - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Laptop workspace - Phone - Shared accommodations - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per day Cribs (infant beds) are available for USD 6.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 25 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: USD 6.0 per day - Rollaway bed fee: USD 20.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 16 years old Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Cashless transactions are available Heating is not provided Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 16 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Mrimba Palm Hotel Arusha Mrimba Palm Arusha Mrimba Palm Hotel Arusha Mrimba Palm Arusha Mrimba Palm Hotel Mrimba Palm Hotel Arusha Arusha Mrimba Palm Hotel Hotel Hotel Mrimba Palm Hotel Mrimba Palm Hotel Hotel Mrimba Palm Hotel Arusha Mrimba Palm Hotel Hotel Arusha ## Frequently asked questions ### Does Mrimba Palm Hotel have a pool? ### How much does it cost to stay at Mrimba Palm Hotel? ### Is Mrimba Palm Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mrimba Palm Hotel? ### What time is check-out at Mrimba Palm Hotel? ### Does Mrimba Palm Hotel provide a shuttle to the airport? ### Where is Mrimba Palm Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mrimba Palm Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 5.0 Location ### 9.0 Staff & service ### 8.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 7 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Denis and Carolyn Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this hotel were excellent. The manager, Joseph was very helpful and professional. He even took me to a clinic when I had a medical issue and waited for 2 hours while I was assessed. Nice rooms, excellent meals, and a lovely pool. ##### Denis and Carolyn Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Hannah Aug 2, 2023 Liked: Staff & service Disliked: Property conditions & facilities Amazing Dinner and Breakfast ##### Hannah Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Silje Malene Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities As part of our honeymoon, we spent one night at the hotel. The staff had prepared a lovely romantic decoration in our room, which was a wonderful surprise. Communication with the hotel was excellent — they responded quickly to our emails and even offered transport from the airport at a very reasonable rate. We arrived late in the evening and left early the next morning, so we didn’t get to use many of the hotel facilities. The restaurant food was very nice, and we really appreciated that the hotel called us during our trip to ask if we wanted to pre-order dinner for our arrival — such a thoughtful gesture. Overall, a short but very pleasant stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/30ea9bc2-f0f4-4824-a8cf-2e00e6421d09-1759912776706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silje Malene Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Peggy Mar 2, 2019 Liked: Cleanliness, staff & service Place was very nice , clean , safe .Stuff helped us carry heavy suitcase upstairs .Breakfast was good .Woudl come back any time ##### Peggy Stayed 1 night in Feb 2019 ### 8/10 Good #### Adel Jan 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good budget hotel Nice hotel, with a decent size room and a good enclosed balcony. Good shower, but it is a wet room, so everything got wet when you used it. The staff is very nice. There is a restaurant with good food at fair prices. You can see Kilimanjaro here on a clear day. ##### Adel Stayed 1 night in Jan 2023 ### 8/10 Good #### Ahmed Jul 25, 2025 Liked: Cleanliness, staff & service Ik vond de kamer ruim schoon. Ik vond de omgeving rustig wat ook goed is om te ontspannen. ##### Ahmed Stayed 1 night in Jul 2025 ### 10/10 Excellent #### chris Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr angenehmer Aufenthalt Am Stadtrand gelegenes Hotel mit persönlicher Note. Äußerst behilflicher Chef Joseph und freundliche Mitarbeiter. Einfache Zimmer aber mit allem was man braucht. Klimaanlage funktioniert. Gute Küche. Flughafentransfer und Transfer in die Stadt funktionieren. Für den Preis absolut empfehlenswert. ##### chris Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Alberto Aug 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value stay We stayed at Mrimba before and after our safari trip. The hotel Is located 15mins drive from Aursha city centre. It offers clean and comfortable rooms with a good breakfast includes. The staff is wonderful and they make everything possible to accomodate needs and wishes. Overall, great value stay in Arusha, would definitely stay again! ##### Alberto Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Reiko Sep 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 町から離れているので、周辺には観光客用の飲食店はないが、ホテルにレストランやバーが併設されているので、不便はなかった。 ホテルのレストランは低価格で味も良かった。 部屋は質素だが、シャワーはお湯が出るし、清潔に保たれていた。 支配人のジョセフを始め、スタッフは皆フレンドリーで、素晴らしかった。 空港への送迎や町への送迎も引き受けてくれて、ホテル滞在はとても満足のいくものだった。 ##### Reiko Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Fanny Jul 19, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Délogé à 23h avec une réservation prépayé Mon mari et moi avons été renvoyés dans un Njiro Climax Resort après avoir fait le check-in à 23h00 sans aucune excuse ni explication. Joseph, le réceptionniste a dit que nous sommes arrivés trop tard et en conséquence notre nouvelle chambre était à l’extérieur de l’hôtel et il viendrait nous chercher à 7h pour prendre le petit déjeuner à hôtel initial. La chambre où on a passé la nuit était très sombre et très bruyante car au rez-chaussée. La seule fenêtre qu’on pouvait ouvrir était en face d’un mur (à 50 cm), derrière laquelle se trouvait un chantier qui a terminé les travaux vers 2-3 heures du matin. La lumière dans la douche/toilette ne fonctionnait pas et on nous a demandé d’utiliser “notre torche“ (prévue pour le safari) à minuit pour prendre la douche car ils n’ont pas pu réparer. Le lendemain, Joseph est venu nous chercher à 7h15\. J’ai vu le réceptionniste lui parler en swahili (de notre insatisfaction, j’imagine). Pendant tout le trajet vers hôtel Marimba Palm et le petit déjeuner, il ne nous a pas adressé la parole. Jusqu’au moment où je suis partie aux toilettes, il venu voir mon mari en lui expliquant que la clé de notre chambre avait été donnée par erreur à un groupe de touristes américains lors qu’il était sorti faire ses courses. ll ne s’est aperçu de cette erreur que vers 22:00 et il était trop tard pour déloger l’autre personne. Au lieu d’être honnête avec nous à notre arrivée, il a préféré masquer ses erreurs : aucun respect vis-à-vis de ses clients. ##### Fanny Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Alberto Aug 14, 2020 ##### Alberto Stayed 2 nights in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Ngorongoro Serena Safari Lodge](https://www.expedia.ca/Ngorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information) > > [Turaco Nungwi Resort, a Tribute Portfolio Hotel](https://www.expedia.ca/Nungwi-Hotels-DoubleTree-Resort-By-Hilton-Zanzibar-Nungwi.h3300267.Hotel-Information) > > [Brubru Lodge ](https://www.expedia.ca/Moshi-Hotels-Altezza-Lodge.h19686862.Hotel-Information) > > [Bluebay Beach Resort & Spa](https://www.expedia.ca/Kiwengwa-Hotels-Bluebay-Beach-Resort-And-Spa.h1867044.Hotel-Information) > > [Melia Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-Melia-Zanzibar.h1407257.Hotel-Information) > > [Sunrise Beach Resort](https://www.expedia.ca/Dar-Es-Salaam-Hotels-Sunrise-Beach-Resort.h16382901.Hotel-Information) > > [Pet-friendly Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Pet-Friendly-Hotel.0-0-d178315-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Le Mersenne Zanzibar, Autograph Collection](https://www.expedia.ca/Michamvi-Hotels-Le-Mersenne-Beach.h65725614.Hotel-Information) > > [The Residence Zanzibar](https://www.expedia.ca/Kizimkazi-Hotels-The-Residence-Zanzibar.h4261204.Hotel-Information) > > [Hotel Riu Palace Zanzibar - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Riu-Palace-Zanzibar-All-Inclusive.h5361523.Hotel-Information) > > [Hotel Riu Jambo - All Inclusive](https://www.expedia.ca/Nungwi-Hotels-Hotel-Riu-Jambo.h75595198.Hotel-Information) > > [Konokono Beach Resort and Isaraya Over Water Villa](https://www.expedia.ca/Michamvi-Hotels-Konokono-Beach-Resort.h3881687.Hotel-Information) > > [Z Hotel & Z2 Hotel](https://www.expedia.ca/Nungwi-Hotels-The-Z-Hotel.h3675918.Hotel-Information) > > [Four Seasons Safari Lodge Serengeti](https://www.expedia.ca/Serengeti-National-Park-Hotels-Four-Seasons-Safari-Lodge-Serengeti.h2949601.Hotel-Information) > > [Hotels in Reykjavik](https://www.expedia.ca/Reykjavik-Hotels.d6054688.Travel-Guide-Hotels) > > [Africa Safari Selous](https://www.expedia.ca/Selous-Game-Reserve-Hotels-Africa-Safari-Selous.h8446485.Hotel-Information) > > [TUI BLUE Bahari Zanzibar](https://www.expedia.ca/Kiwengwa-Hotels-TUI-Blue-Bahari-Zanzibar.h4532516.Hotel-Information) > > [Hotels in Kenora](https://www.expedia.ca/Kenora-Hotels.d6127353.Travel-Guide-Hotels) > > [Pet-friendly Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Pet-Friendly-Hotel.0-0-d10550-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Goffs (YHZ) to Dublin (DUB)](https://www.expedia.ca/lp/flights/yhz/dub/halifax-to-dublin) > > [Flights from Calgary (YYC) to Boston (BOS)](https://www.expedia.ca/lp/flights/yyc/bos/calgary-to-boston) > > [Flights from Vancouver (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) > > [Flights from Vancouver (YVR) to Dublin (DUB)](https://www.expedia.ca/lp/flights/yvr/dub/vancouver-to-dublin) > > [Flights from Calgary (YYC) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yyc/yxe/calgary-to-saskatoon) > > [Flights from Manila (MNL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/mnl/yvr/manila-to-vancouver) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Maldives](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/109/Maldives)