Title: Downtown Ankara Hotel by Accor - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Downtown Ankara Hotel by Accor Luxury hotel with 2 restaurants connected to the convention center in Ankara ![City view](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/93e6536e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/658ea206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/c79474db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/7039ff74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/c401685d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Downtown Ankara Hotel offers a peaceful escape in Turkey's capital. Guests can rejuvenate at Navitas SPA, swim in the indoor pool, or relax in the garden. Two on-site restaurants serve breakfast, and attentive staff ensure a smooth, hassle-free experience. VIP Access 8.6 Excellent ## Popular amenities - - Bar - Pool - Pet-friendly - Breakfast available - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=11234488&PinnedHotelID=11234488&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/e316e355.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Pillow menu Premium bedding - 538 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/e0e1d9e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed, City View 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Pillow menu Premium bedding Sofa bed - 323 sq ft - City view - Sleeps 3 - 1 Double Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/c704d380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Pillow menu Premium bedding Eco-friendly toiletries - City view - Sleeps 3 - 1 King Bed ![Standard Double Room, 1 Double Bed, City View](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/0030c162.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, City View 9.2 Wonderful 42 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Pillow menu Premium bedding Eco-friendly toiletries - 269 sq ft - City view - Sleeps 3 - 1 Double Bed ![Standard Room, 2 Single Beds, City View](https://images.trvl-media.com/lodging/12000000/11240000/11234500/11234488/0aa67b59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, City View 8.8 Excellent 22 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Pillow menu Premium bedding Sofa bed - 269 sq ft - City view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Cafe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12440000/12438800/12438713/0a951ee3_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Mercure Ankara Kızılay Cankaya - Pet-friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 96 reviews CA $110 CA $123 total includes taxes & fees Sep 20 - Sep 21 [](https://www.expedia.ca/Ankara-Hotels-Kahya-Hotel-Ankara.h12438713.Hotel-Information?chkin=2025-9-20&chkout=2025-9-21&rm1=a2®ionId=386&destination=Ankara&destType=MARKET&latLong=39.933368,32.859736&searchId=8e71fd3b-7ff3-453c-81eb-32ce8c4175b8&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10200/10173/8b4ae0a2_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Sheraton Ankara Hotel & Convention Center Cankaya - 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Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 107 reviews CA $263 CA $295 total includes taxes & fees Sep 20 - Sep 21 [](https://www.expedia.ca/Ankara-Hotels-Lugal.h4284214.Hotel-Information?chkin=2025-9-20&chkout=2025-9-21&rm1=a2®ionId=386&destination=Ankara&destType=MARKET&latLong=39.933368,32.859736&searchId=8e71fd3b-7ff3-453c-81eb-32ce8c4175b8&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAnkara-Hotels-Anadolu-Hotels-Downtown-Ankara.h11234488.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAnkara-Hotels-Anadolu-Hotels-Downtown-Ankara.h11234488.Hotel-Information) ## About the area Located in Yenimahalle neighborhood, Downtown Ankara Hotel by Accor is connected to a shopping center. Notable landmarks in the area include Anitkabir and Kizilay Square, and travelers wishing to experience a bit of culture can try Museum of Anatolian Civilizations. Middle East Technical University and Ankara University are two other places to visit that come recommended. [Visit our Ankara travel guide](https://www.expedia.ca/Ankara.dx386) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.91398%2C32.80577&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fjCM4saifnfy7xOVYxq9RDl6wlg=) Bestepeler Mh. Yasam Cd. 1.Sk. No:7/B, Ankara, Ankara, 06520 ### What's nearby - Armada Shopping and Business Center - 3 min walk - 0.3 km - Ankara University - 4 min drive - 4.1 km - Anitkabir - 4 min drive - 3.7 km - Kizilay Square - 5 min drive - 5.2 km - Middle East Technical University - 6 min drive - 4.0 km ### Getting around - Sogutozu Station - 8 min walk - MTA Station - 15 min walk - Ankara (ESB-Esenboga) - 40 min drive ### Restaurants - ‪Taka Karadeniz Mutfağı - ‬1 min walk - ‪İf Sokak Söğütözü - ‬4 min walk - ‪Cafe - ‬2 min walk - ‪Newcastle - ‬4 min walk - ‪B’eat (Via Flat) - ‬4 min walk ## About this property ### Downtown Ankara Hotel by Accor Luxury hotel near Anitkabir Located close to Middle East Technical University and Ankara University, Downtown Ankara Hotel by Accor provides a terrace, a garden, and a hair salon. Indulge in a Thai massage, a body scrub, and aromatherapy at Navitas Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - An indoor pool - Free self parking and valet parking - Continental breakfast (surcharge), an electric car charging station, and express check-out - A gift shop, a TV in the lobby, and multilingual staff - Guest reviews speak well of the helpful staff Room features All 250 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. More conveniences in all rooms include: - Free infant beds and free extra beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LCD TVs with premium channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Free secured, covered self parking on site - Free secured, covered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 per person - 2 restaurants - A bar/lounge ### Restaurants on site - Levante Culina - Levante Culina - Söğütözü ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Hot stone massages - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 12 accessible parking spaces - Braille/raised signage - Doorbell and phone notification - Elevator (35 inch wide door) - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible registration desk (46 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 18 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free crib - Free rollaway/extra bed - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop workspace - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately EUR 20 per person - Pet fee: EUR 20 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number 16303 ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Children under 10 years old are not allowed in the spa without adult supervision ### Property is also known as Anadolu Hotels Downtown Ankara Hotel Anadolu Hotels Hotel Anadolu Hotels Downtown Ankara Anadolu Hotels Grand Mercure Ankara Downtown Ankara Hotel Ankara By Accor Ankara ## Frequently asked questions ### Does Downtown Ankara Hotel by Accor have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Downtown Ankara Hotel by Accor? > As of Sept 17, 2025, prices found for a 1-night stay for 2 adults at Downtown Ankara Hotel by Accor on Oct 3, 2025 start from CA $145.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ankara-Hotels-Anadolu-Hotels-Downtown-Ankara.h11234488.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Downtown Ankara Hotel by Accor pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Downtown Ankara Hotel by Accor? > Self parking and valet parking are free at this property. ### What time is check-in at Downtown Ankara Hotel by Accor? > Check-in start time: 2 PM; Check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Downtown Ankara Hotel by Accor? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Downtown Ankara Hotel by Accor located? > Located in Yenimahalle, this luxury hotel is within 3 mi (5 km) of Anitkabir, Türkiye Grand National Assembly, and Middle East Technical University. Ankara University and Kizilay Square are also within 3 mi (5 km). Sogutozu Station is 8 minutes by foot and Millî Kutuphane Station is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Downtown Ankara Hotel by Accor Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 528 8 - Good 196 6 - Okay 69 4 - Poor 35 2 - Terrible 48 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### ABDULSALAM Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### ABDULSALAM Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Abu Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is one of the best spot for business and families. I been there over 5 times. ##### Abu Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yunus Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muthis bir otel !! Personel cok saygili ve mutevazi. Otel cok temiz, genis ve ferah. Kahvalti cok guzel ve birsuru secenek var. Kesinlikle oneriyorum ve bir dahaki otel tercihim ankarada Mercure hotel'dir. ##### Yunus Stayed 4 nights in Jun 2025 ### 8/10 Good #### Nasher Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff were really friendly and helpful, over all i had great experience staying there ##### Nasher Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Natalia Sep 23, 2024 Liked: Staff & service, property conditions & facilities Great location ##### Natalia Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Ibrahim Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel ##### Ibrahim Stayed 1 night in Sep 2024 ### 8/10 Good #### ABDULSALAM Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### ABDULSALAM Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Selahaddin Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lot of dining options and close to the shopping center ##### Selahaddin Stayed 1 night in Sep 2024 ### 10/10 Excellent #### mehmet kani Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities İyi yönetilen,son derece nazik çalışanları vardı ve kaldığım pek çok hotele göre kahvaltı ve temizlik güleryüzlü elemanlar hepsi on numara ##### mehmet kani Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### ABDULSALAM Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good ##### ABDULSALAM Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Baha Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ankara’ya her geldiğimde tercih ettigim otel. Temiz ve oldukca kaliteli ##### Baha Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### ABDULSALAM Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very good ##### ABDULSALAM Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sabina Sep 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We loved 👍 ##### Sabina Stayed 3 nights in Sep 2024 ### 8/10 Good #### Mark Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Comfortable Some issues with a noisy room but the hotel resolved the issue on the last night. Advise you ask for a quiet room on check-in to avoid noisy night club music. Manager addressed issue well. Room super comfortable. ##### Mark Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Rana Jun 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Terrible overall. Nasty Rooms. Super noisy. Even though we were there for a surgery, they put us right infront of the restaurant that plays loud music until 1am. Start barely knows English. Good luck calling multiple times to get things done ##### Rana Stayed 8 nights in May 2025 ### 2/10 Terrible #### Verified traveller May 3, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Checkout çok yavaştı ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Canan Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gürültü sorunu Odamızın baktığı tarafta bir meyhane vardı ve gece yarısına kadar yüksek müzik nedeniyle uyuyamadık maalesef. Onun dışında sorun yaşamadık. ##### Canan Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller Feb 10, 2025 Liked: Staff & service, property conditions & facilities, room comfort Good location comfortable spacious room.. but cleaning is a bit poor. They charged us 20 euros daily for our pet for deep cleaning. But they did not even hoover the carpets.. it was just regular sheet and towel changing etc. Overall comfortable stay as a family with our pet.. good service ##### Verified traveller Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Arvin May 21, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Staff barely speak any English. When we tried to call for room service, we were told to call the receptionist. And even when we put the order in it came in wrong. So i dont think even the receptionist got the order right. We used the pool and the spa facility once and there were sign of black mold everywhere! Wouldn’t recommend this hotel ##### Arvin Stayed 4 nights in May 2025 ### 2/10 Terrible #### Numan Dec 9, 2024 Disliked: Staff & service They are charging 13 euro for a bottle of water ##### Numan Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Guy Sep 14, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Property is good. My only issue was the mattress. I just couldn’t get a good nights rest. My whole body hurt waking up. Otherwise it’s great ##### Guy Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller Oct 17, 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Loud music On one side a very loud musicclub is direct in the front of some rooms. It‘s impoosible to sleep till 12AM under the week. ##### Verified traveller Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Takin Feb 23, 2025 Disliked: Amenities, property conditions & facilities 2 complains about this property, water tank had an issue, and through the whole trip, brown hot water was on the pipes. As a result, I only took a shower with freezing cold water, also their swimming pool had problems and was out of water. I tried to speak to their manager, but no one has returned my calls up to today. I honestly, don’t think this place is a 5 star hotel, and 3 star with the condition of the property is a fair rating. ##### Takin Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Ayse Dec 15, 2024 Disliked: Amenities I am very disappointed. I booked two rooms for pool and exercise room. Pool was under construction and noone notified us with phone call and online booking. Exercise room very tight and exercise machine made loud noises. They offered us to cancellation after few hours. It was dark outside and coulnot changed to other hotel because of elderly family members. They offered us complimentary nuts/fruits and cracker to satisfy us. They had no idea how it was inconvenient to leave that hotel after 6 pm dark time. Never again this hotel. ##### Ayse Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Trudy Aug 26, 2025 ##### Trudy Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Barrie](https://www.expedia.ca/Barrie-Hotels.d6692.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Portugal](https://www.expedia.ca/Destinations-In-Portugal-All-Inclusive-Hotel.0-0-d147-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hampton Inn by Hilton Peterborough](https://www.expedia.ca/Peterborough-Hotels-Hampton-Inn-Peterborough.h38521814.Hotel-Information) > > [Hotels near Aventura Mall](https://www.expedia.ca/Aventura-Mall-Hotels.0-l6063601-0.Travel-Guide-Filter-Hotels) > > [B&B White Rock](https://www.expedia.ca/White-Rock-Bed-And-Breakfast.d9617-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hotels in Malta](https://www.expedia.ca/Destinations-In-Malta.d111.Hotel-Destinations) > > [Castle Hotel](https://www.expedia.ca/Dublin-Hotels-Castle-Hotel.h919739.Hotel-Information) > > [Residence Inn Chicago Downtown/Loop](https://www.expedia.ca/Chicago-Hotels-Residence-Inn-Chicago-DowntownLoop.h11544584.Hotel-Information) > > [All Inclusive Resorts and Hotels in Rincón de Guayabitos](https://www.expedia.ca/Rincon-De-Guayabitos-Hotels-All-Inclusive-Hotel.0-0-d178222-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Tru by Hilton Troy Detroit](https://www.expedia.ca/Detroit-Hotels-Tru-By-Hilton-Troy-Detroit.h63321700.Hotel-Information) > > [Hotels in Cambridge](https://www.expedia.ca/Cambridge-Hotels.d10479.Travel-Guide-Hotels) > > [Radisson Blu Hotel, Ankara](https://www.expedia.ca/Ankara-Hotels-Radisson-Blu-Hotel.h1052254.Hotel-Information) > > [Residence & Conference Centre - Sudbury West](https://www.expedia.ca/Sudbury-Hotels-Residence-Conference-Centre-Sudbury-West.h6150831.Hotel-Information) ### Flights > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Rio de Janeiro (GIG) to Sao Paulo (GRU)](https://www.expedia.ca/lp/flights/gig/gru/rio-de-janeiro-to-sao-paulo) > > [Flights from Surrey](https://www.expedia.ca/lp/flights/9759/flights-from-surrey) > > [Flights from Calgary (YYC) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyc/del/calgary-to-delhi) > > [Flights from Winnipeg (YWG) to Harare (HRE)](https://www.expedia.ca/lp/flights/ywg/hre/winnipeg-to-harare) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Toronto (YYZ) to Daytona Beach (DAB)](https://www.expedia.ca/lp/flights/yyz/dab/toronto-to-daytona-beach) > > [Flights from Seattle (SEA) to Lihue (LIH)](https://www.expedia.ca/lp/flights/sea/lih/seattle-to-lihue) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) ### Cars > [Enterprise Car Rentals In Welland](https://www.expedia.ca/Enterprise-Car-Rentals-In-Welland.d7663-c15.Car-Rental-Guide-Suppliers) ### Packages > [Ireland Vacations](https://www.expedia.ca/Ireland.d84.Destination-Travel-Guides) > > [Rangiroa Vacations](https://www.expedia.ca/Rangiroa.d6047708.Destination-Travel-Guides) ### General > [Visit Jackson](https://www.expedia.ca/Jackson.dx180006)