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"Such a lovely hotel and perfect location along the river. Friendly service and always stay here for the location and cleanliness "

"One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them "

"The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok."

"We stay here for the annual sela cup and its the perfect base for st james park, the city centre and train station. The staff are always friendly and the bag storage even on departing is a godsend. Rooms are pleasant enough and the beds are comfy. "

"Breakfast was amazing room was beautiful as always love love love staying here!!!!!"

"Brought our grandchildren for a night away and the room was great. Twin queen beds and spacious. "

"All good & recomended to stay in :-)"

"1st class stay"

"I stayed at the hotel for 3 nights whilst away with work, the hotel is fantastic, very new and high tech. Rooms are great, large and with a great bathroom, shower etc. Everything about the hotel was excellent."