Chalets à Anchorage

« Moyen »

« The hotel appears to have undergone a light renovation and is generally in good condition, but the service was extremely disappointing. During our four-night stay, not once was our room cleaned. The bed was never made, the trash was never emptied, and the towels were never replaced unless we personally tracked down the housekeeping staff and asked them to do it. To make matters worse, during the last two days we couldn’t find a single housekeeping employee anywhere in the hotel, so we had to...

« Un personnel épouvantable : déclassement de chambre par rapport à celle réservée et payée (certes sur expédia) et pour seule compensation des points sur le programme de fidélité Ramada Whindam… vous ajoutez à ça une chambre ou l’on se demande si elle est propre avec une Clim qui laisse une marre d’eau, un sol qui interroge, un établissement qui mériterait une sérieuse rénovation ! Et un personnel qui devrait retourner en formation pour apprendre la relation client »

« Nice place, well heated and good price »

« The hotel is run down and in a run down neighborhood. Furnishings are old and shabby. My family of six had 2 rooms for one night …. $960 ! Simply unbelievable — I realize it’s Anchorage in early June and even a third rate hotel might get that rate… but paying that rate for this dump was painful ! NOTE: They say they have an airport shuttle. I called as soon as we got our bags and they said they’d be there In “10 minutes”. During the next 45 minutes I called twice again, and finally they told...