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Centro Mada Amman By Rotana – Avis

4 out of 5
Centro Mada Amman By Rotana
Ahmad Maayetah Street, P.O BOX 925937, Amman

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 18 avis sur 32." "
Note de 8 – Bien, d’après 6 avis sur 32." "
Note de 6 – Acceptable, d’après 1 avis sur 32." "
Note de 4 – Médiocre, d’après 3 avis sur 32." "
Note de 2 – Terrible, d’après 4 avis sur 32." "

9,0/10

Propreté

8,2/10

Service et personnel

7,6/10

Commodités

9,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Rolando

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a newer property in a bit of the outskirts, it's 35 minutes from Amman airport. The rooms are super nice but very small, which I didn't mind. That means that the rooms are also very close to each other, so my I could really hear my neighbor and his Bollywood movie. The area, although safe, did not seem to have a lot of walkable tourist things to do. The in-room dining service was amazing, I had the best chicken and veggies meal of my life for only $14.
Séjour de 1 nuit en mai 2024
Imad Akil a répondu le 26 mai 2024
Dear Rolando, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.com With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

10/10 – Excellent

PAMELA

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Service is amazing.
Séjour de 2 nuits en mai 2024
Imad Akil a répondu le 10 mai 2024
Dear Pamela, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

8/10 – Bien

Abdalrahim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Imad Akil a répondu le 23 avr. 2024
Dear Abdulrahman, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

10/10 – Excellent

Garine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Väldigt fräsch och ny byggd hotel. Rent och fint. Personalen är trevliga och hjälpsamma.
Séjour de 2 nuits en avril 2024
Imad Akil a répondu le 7 avr. 2024
Dear Valdigt, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

6/10 – Acceptable

Peter

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
The toilets are very small and the amenities are poor the breakfast is poor
Séjour de 3 nuits en mars 2024
Imad Akil a répondu le 12 mars 2024
Dear Peter, Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards, Imad Akil General Manager

10/10 – Excellent

Toleen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en février 2024
Imad Akil a répondu le 6 mars 2024
Dear Toleen, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

10/10 – Excellent

Evan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a great hotel. If anything, it's a bit removed from downtown, but Ubers are easy and pretty cheap.
Séjour de 5 nuits en février 2024
Imad Akil a répondu le 14 févr. 2024
Dear Evan, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

10/10 – Excellent

AMMAR SAADI

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Imad Akil a répondu le 14 févr. 2024
Dear Ammar, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

10/10 – Excellent

Risto

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en février 2024
Imad Akil a répondu le 11 févr. 2024
Dear Risto , I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely, Imad Akil General Manager

2/10 – Terrible

Koen

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Nice modern hotel, luggage is brought to room half an hour after check in, at 10pm only possible to get something to drink or eat by the room service. Ordered a burger and a drink, after 1 hour I haven't received it and obviously the order was canceled. I didn't want to wait any longer because I wanted to sleep.
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 24 déc. 2023
Dear Koen,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

10/10 – Excellent

Nedal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good stuff Clean good location
Séjour de 3 nuits en décembre 2023
General Manager a répondu le 24 déc. 2023
Dear Nedal,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

2/10 – Terrible

Sandy, west lafayette

Points faibles : Service et personnel, état et installations de l’hébergement
Someone knocked at my room at 6 am in the morning. He looked creepy. They said theyll look into the cameras. Just to later on tell me the maintenance guy was lost in the room number. Why would maintenance do any kind of work at 6 am in the morning? And why would he knock at the wrong door? I thought someone is going to do anything bad to me , I couldn’t sleep for the rest of the time.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 24 déc. 2023
Dear Sandy,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

10/10 – Excellent

Gisselle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 3 nuits en octobre 2023
General Manager a répondu le 24 déc. 2023
Dear Gisselle,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

2/10 – Terrible

Xicoténcatl

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
Cambiaron mi reservación a otro hotel en una ubicación completamente diferente sin avisarme hasta que llegue al mostrador …
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 24 déc. 2023
Dear Valued guest,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

10/10 – Excellent

rasha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
General Manager a répondu le 24 déc. 2023
Dear Rasha,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Amman in the near future and look forward to welcome you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

4/10 – Médiocre

Ali

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Propreté, service et personnel et commodités.
Nothing
Séjour de 5 nuits en septembre 2023
General Manager a répondu le 24 déc. 2023
Dear Ali,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

2/10 – Terrible

MUHAMMAD, Dubai

Points faibles : Propreté, service et personnel
Wrong billing, still waiting for final invoice. Wrong food orders and no attention to details. Language barrier and hard to communicate to staff in English language. Will not return to same property.
Séjour de 5 nuits en septembre 2023
General Manager a répondu le 24 déc. 2023
Dear Muhammad,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

8/10 – Bien

Sadi

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

10/10 – Excellent

Islam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, excellent location and everything in it is great
Séjour de 1 nuit en août 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

10/10 – Excellent

Bassem

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice choice for business trips
Séjour de 1 nuit en août 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

8/10 – Bien

omar

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

8/10 – Bien

Shatha Khalaf

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en août 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

10/10 – Excellent

Kariballa, boston

Points forts : Propreté
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

10/10 – Excellent

Ahmad

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great service, clean hotel, and great staff
Séjour de 1 nuit en juillet 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

10/10 – Excellent

Mohammed

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice Place
Séjour de 4 nuits en juillet 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

8/10 – Bien

Mohammed

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not quite enough in the night time
Séjour de 2 nuits en juillet 2023
General Manager a répondu le 3 sept. 2023
Dear Valued guest,I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. With delight I read that you have been overall happy with the quality of our hotel and service. Please accept our apologies for any disturbance during your stay.I do hope you will return to Amman in the near future and look forward to welcoming you to Centro Mada Amman by Rotana.Sincerely,Imad AkilGeneral Manager

4/10 – Médiocre

William

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
I booked and paid with hotels.com, but the hotel also charged me for the room. Despite several attempts and their repeated acknowledgement that they double billed me that have yet to refund. And this was a stay in mid May. Desk staff are very nice but beyond that either incompetence or simply they want to keep the double charege
Séjour de 1 nuit en mai 2023
General Manager - Centro Mada Amman by Rotana a répondu le 12 juill. 2023
Dear William,Thank you very much for your review of your recent stay with us at Centro Mada. With much regret we learnt that we did not meet your expectations for which we sincerely apologize. we assure you that we are taking actions on the feedback you have provided.We look forward to be of continued service and hope to welcome you back in the very near future.yours sincerely,Imad AkilGeneral Manager

8/10 – Bien

Mazen, Montreal

Séjour de 1 nuit en juin 2023
Thank you for staying with us a répondu le 24 déc. 2023
Dear Mazen,Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.Kind regards,Imad AkilGeneral Manager

10/10 – Excellent

James

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing stay
The staff was very helpful and did everything possible to make my stay perfect. Thank you
Séjour de 2 nuits en mai 2023
Imad Akil a répondu le 8 juin 2023
Dear Valued guest, Thank you very much for your positive rating of your recent stay with us at Centro Mada Amman. With pleasure I note that our facilities and services met your expectations. I appreciate you taking the time to share your experiences and recommending us on Expedia.com, and I look forward to welcoming you back. Sincerely, Imad Akil General Manager

10/10 – Excellent

Ahmad

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2023
Imad Akil a répondu le 28 mars 2023
Dear Ahmad, I am very pleased to read your positive review from your recent stay with us at Centro Mada Amman. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. I do hope you will return to Amman in the near future and look forward to the opportunity to welcome you personally to Centro Mada Amman by Rotana. Sincerely,Imad AkilGeneral Manager

4/10 – Médiocre

Amir

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
No comment
Séjour de 1 nuit en février 2023
Zaid Al Thahir a répondu le 2 mars 2023
Dear Mr. Amer Thank you for your comments about your recent stay at Centro Mada Amman posted on Expedia.com. Your valued feedback is important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret, we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize. May I take this opportunity again to thank you for bringing this to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services. Kind regards, Zaid Al Thahir Revenue Manager