Title: Hotel & Spa Hacienda Panoaya - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=45473518&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Spa Hacienda Panoaya Travelers find tranquility at the onsite spa with rejuvenating massages, while the pool area and garden pathways offer peaceful spots to unwind outdoors ## Photo gallery for Hotel & Spa Hacienda Panoaya ![Garden - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/c01ee9f9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room | Garden view - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/bb8da0c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/6267804a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/d2678b88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Balcony - Hotel & Spa Hacienda Panoaya (Amecameca)](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/7a6e1eeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Spa Hacienda Panoaya welcomes guests with a complimentary continental breakfast and daily manager's reception. The property features a spa for relaxation, both indoor and children's swimming pools, and sun loungers where visitors can enjoy comfortable sunbathing. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=45473518&PinnedHotelID=45473518&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/6267804a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 3 reviews ### Highlights Fireplace LCD TV Down duvet Designer toiletries Free bottled water Wardrobe or closet Daily housekeeping In-room safe - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/305d6ed7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 2 reviews ### Highlights Fireplace LCD TV Down duvet Designer toiletries Free bottled water Wardrobe or closet Daily housekeeping In-room safe - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Suite ![Superior Suite](https://images.trvl-media.com/lodging/46000000/45480000/45473600/45473518/d1a172c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 8.0 Very good 1 review ### Highlights Fireplace Free cribs/infant beds LCD TV Separate bedroom Down duvet Designer toiletries Free bottled water Coffee/tea maker - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAmecameca-Hotels-Hotel-Spa-Hacienda-Panoaya.h45473518.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAmecameca-Hotels-Hotel-Spa-Hacienda-Panoaya.h45473518.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.14030%2C-98.77252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OJ969NdsieTk2YvErRp8bQZ1Eic=) Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900 #### What's nearby - Hacienda Panoaya \- 2 min walk \- 0.2 km - Sacromonte National Park \- 17 min walk \- 1.5 km - Iztaccíhuatl-Popocatépetl National Park \- 41 min drive \- 32.9 km - Paso de Cortes \- 42 min drive \- 34.4 km #### Getting around - Benito Juarez International Airport (MEX) - 66 min drive #### Restaurants - ‪El Castillo De Los Venados - ‬1 min walk - ‪Manarola Café - ‬19 min walk - ‪Casa Los Arcos - ‬2 min drive - ‪Cafe La Estación - ‬18 min walk - ‪Las Camelias - ‬12 min walk ## About this property ### Hotel & Spa Hacienda Panoaya Family-friendly hotel Take advantage of free continental breakfast, a free daily manager's reception, and a garden at Hotel & Spa Hacienda Panoaya. Adventurous travelers may like the ziplining, archery, and horseback riding at this hotel. Treat yourself to a Swedish massage at the onsite spa. The on-site restaurant, Castillo de los Venados, offers breakfast and brunch. Enjoy onsite activities like ecotours and hiking/biking. Free WiFi in public areas is available to all guests, along with a playground and a sauna. Other perks at this hotel include: - An indoor pool and a children's pool, along with sun loungers - Free self parking - Coffee/tea in the lobby, luggage storage, and a front-desk safe - Smoke-free premises, a banquet hall, and a 24-hour front desk Room features All guestrooms at Hotel & Spa Hacienda Panoaya feature thoughtful touches such as fireplaces, as well as amenities like safes and free bottled water. Extra amenities include: - Designer toiletries and showers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/108000000/107320000/107314600/107314564/07113993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Elsa María Atlautla - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 4 reviews CA $224 CA $268 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=107314564&PinnedHotelID=107314564&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (MXN 150 per person)](https://images.trvl-media.com/lodging/16000000/15570000/15568500/15568461/2bf7fece.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aqueronte Ixtapaluca - Parking included - Free WiFi - Restaurant - Breakfast available 6.0 63 reviews CA $86 CA $103 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=15568461&PinnedHotelID=15568461&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, massages](https://images.trvl-media.com/lodging/104000000/103530000/103525800/103525751/52f8d7fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Real Aculco Aculco - 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Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Free continental breakfast available daily 9:00 AM to 12:30 PM - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Castillo de los Venados ### Things to do - Archery - Children's pool - Ecotours - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Indoor pool - Playground - Ropes course - Sauna - Ziplining ### Family friendly - Children's pool - Indoor pool - Playground ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Pool loungers ### Full-service spa - Hot stone massages - Swedish massages ### Accessibility - No elevator ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Designer toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - Free bottled water ### More - Fireplace - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as & Hacienda Panoaya Amecameca Hotel & Spa Hacienda Panoaya Hotel Hotel & Spa Hacienda Panoaya Amecameca Hotel & Spa Hacienda Panoaya Hotel Amecameca ## Frequently asked questions ### Does Hotel & Spa Hacienda Panoaya have a pool? ### Is Hotel & Spa Hacienda Panoaya pet-friendly? ### How much is parking? ### What time is check-in at Hotel & Spa Hacienda Panoaya? ### What time is check-out at Hotel & Spa Hacienda Panoaya? ### Where is Hotel & Spa Hacienda Panoaya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & Spa Hacienda Panoaya Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 81 8 - Good 33 6 - Okay 12 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Isabel L. De Oct 27, 2025 Liked: Amenities I really enjoyed my stay a wonderful place ##### Isabel L. De Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jesus Dec 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay ##### Jesus Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Sara Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to bring kids! ##### Sara Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sarah Apr 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful. ##### Sarah Stayed 1 night in Apr 2024 ### 6/10 Okay #### Kerri May 6, 2023 Liked: Cleanliness Very clean and quiet. But, a few important things happened during our stay: 1\. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2\. The sides of the kiddie and adult pools are covered in algae. 3\. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4\. The TV didn't work until someone came to fix it. They said the box had disconnected itself. ##### Kerri Stayed 1 night in May 2023 ### 4/10 Poor #### Martha Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities No había agua para bañarse Bomba falló Y otra habitación se inundó, baño tapado ##### Martha Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Edith Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities un lugar hermoso para visitar, los museos (Sor Juana y Volcanes) muy interesantes, hay actividades para toda la familia, muy buena experiencia en general ![](https://a.travel-assets.com/ugc/hotel-reviews/8dc9cc77-7957-4a35-8c6b-3e248c6f179a-1764463927798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6459a77c-a792-41a0-a52d-7715d24fe49f-1764463927147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40feb978-ac5d-4ba5-b69a-8d717e24c162-1764463972054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d24fa0d9-3b5d-40ed-ab43-3f110f7ba572-1764463972291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edith Stayed 1 night in Nov 2025 ### 10/10 Excellent #### roberto Nov 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar familiar, donde hay diversiones para diferentes edades ##### roberto Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maria Magdalena Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien las habitaciones y su restaurante toda la comida muy sabrosa en general. ##### Maria Magdalena Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lidia Sep 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Excelente lugar para hospedarme ##### Lidia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Paty Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantástica la vista y super acogedoras las camas ##### Paty Stayed 1 night in Sep 2025 ### 10/10 Excellent #### María de la luz Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### María de la luz Stayed 1 night in Aug 2025 ### 10/10 Excellent #### celia Aug 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bueno la fogata ##### celia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### María de la luz Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### María de la luz Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ruth Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio muy limpio instalaciones cómodas y accesibles ![](https://a.travel-assets.com/ugc/hotel-reviews/0540b687-feff-4389-8675-4b283cb21b98-1755484721759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/410d6c33-7c7f-45bd-bb79-d1e8f868fae5-1755484723186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a2b1f29d-0fb3-4486-bdb5-47a97daac42e-1755484728041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9cd534ea-f5cf-44aa-a0d5-2a38c53feb36-1755484726990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carlos Aug 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Interesante Interesante, el hotel está lindo, limpio y cómodo, La recepción es muy amable pero el servicio en general de la zona deja mucho que desear, es como si todos en el parque y restaurante estuvieran de malas. Si pienses que habrá alguien que te ayude con la maletaz es un hotel tipo hazlo tu mismo, y después de las 6, no hay comida así que lleva tu kit para cenar desde tu casa ![](https://a.travel-assets.com/ugc/hotel-reviews/befd301d-f67a-4ed2-bcff-08b39c55bfbe-1754533676533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luisa Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Proyecto muy interesante, bien diseñado, hermoso!! ##### Luisa Stayed 1 night in Jul 2025 ### 8/10 Good #### Enrique May 20, 2025 Liked: Cleanliness, staff & service, amenities Falta en habitaciones aire acondicionado. Las habitaciones en general están limpias. El servicio de check in y check out es rapido y agil. ##### Enrique Stayed 1 night in May 2025 ### 10/10 Excellent #### José Daniel May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está increíble y es muy agradable para desconectarse y disfrutar, sólo tienen que tomar en cuenta que las habitaciones (al menos la que me tocó) no cuenta con aire acondicionado y se puede sentir algo de calor en la noche, pero no se siente abrazador; es muy agradable y entretenido todo, desde las atracciones hasta los museos ##### José Daniel Stayed 1 night in May 2025 ### 10/10 Excellent #### Cinthya May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio de parte de todo el personal. El hotel es sencillo pero limpio y con lo necesario. Sólo considerar que el restaurante cierra temprano (5:30), aunque el servicio a cuarto sigue disponible hasta más tarde. El parque está increíble para disfrutar en familia, considero que especialmente para niños de hasta 12 años ##### Cinthya Stayed 2 nights in May 2025 ### 10/10 Excellent #### Osmara Apr 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo es muy limpio y súper lindo el lugar ##### Osmara Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Joaquin Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Las puertas de las habitaciones hacen mucho ruido al cerrarse ##### Joaquin Stayed 3 nights in Apr 2025 ### 8/10 Good #### Sofía Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio a cliente a través de la plataforma es un poco hostil. Las instalaciones son muy cómodas y agradables. El precio es más elevado de lo que consideraría prudente. Fuera de eso, muy buena estancia ##### Sofía Stayed 1 night in Mar 2025 ### 8/10 Good #### Rocio Mar 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities El colchon de la cama fue terrible muy duro, las almohadas tambien un poco duras, no dormi bien. El servicio del resturante termina a las 7pm y nadie aviso. ##### Rocio Stayed 1 night in Mar 2025 ### 8/10 Good #### Pablo Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para pasar un excelente fin de semana, lo único serían las habitaciones que se escucha mucho ruido ##### Pablo Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - 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