Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 6 avis sur 10." "
10 – Excellent
6
Note de 8 – Bien, d’après 2 avis sur 10." "
8 – Bien
2
Note de 6 – Acceptable, d’après 0 avis sur 10." "
6 – Acceptable
0
Note de 4 – Médiocre, d’après 0 avis sur 10." "
4 – Médiocre
0
Note de 2 – Terrible, d’après 2 avis sur 10." "
2 – Terrible
2
8,6/10
Propreté
7,4/10
Service et personnel
10/10
Commodités
9,2/10
État et installations de l’hébergement
9,8/10
Écoresponsabilité
Avis
10/10 – Excellent
Ro
20 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our second stay and it was as amazing as the first time. We will go there again.
Ro
Séjour de 4 nuits en avril 2024
CH a répondu le 27 mai 2024
Dear RoThank you for choosing to stay with us again! We're delighted to hear that your second visit was just as amazing as the first. Your continued support and positive feedback mean the world to us. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Christian HumbertGeneral Manager
10/10 – Excellent
Homayoun
Voyage en famille avec de jeunes enfants
13 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the hotel staff and location is great. food choices are limited. Spa is fantastic.
Homayoun
Séjour de 5 nuits en août 2023
CA a répondu le 16 août 2023
Dear Homayou,Thank you for taking the time to share your feedback on your recent stay at our hotel. We're glad to hear that you enjoyed this amazing guest experienceLook forward to see you againKind RegardsCajetan AraujoGeneral Manager
2/10 – Terrible
Juergen
Voyage en famille
26 juill. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Rotten fruits in s new room and the staff is not responding properly they are using other clients credit cards for existing bookings and violate several rules they should have in place to make a stay pleasant
Apologies don’t exist and they are always right and make this stay an embarrassing experience
Juergen
Séjour de 1 nuit en juillet 2023
CA a répondu le 26 juill. 2023
Dear JuergenThank you for taking the time to write this review, we sincerely apologize for the inconveniences and the negative impression we left you with and we will be looking carefully at this matters, at W Algarve being helpful, attentive and professional are hallmarks of our hospitality and this review does not reflect the type of service that we provide each and every day to our guest.We hope to have the opportunity to welcome you back, Kind regardsCajetan AraujoGeneral Manager
2/10 – Terrible
Jose Luis
Voyage en famille, Voyage d’affaires
20 juill. 2023
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
The Management is not capable to resolve the gate of the entrance of the property. The average waiting time to access the security gate is 25 min and the guards sleep literally.
Mini Bar won’t be filled up even if you call them 3 times exceptionally lazy staff.
5 Star Hotel can’t deliver a scoop of icecream with room service.
The most used term in the W is Not Possible and that’s the wrong word on a 850 EUR a night Suite.
Jose Luis
Séjour de 3 nuits en juillet 2023
CA a répondu le 26 juill. 2023
Dear Jose Luis,Thank you for sharing your feedback about your recent stay with us. We believe that the less positive aspects were isolated incidentsWe are actively working to understand and take the proper intervention about the entrance gate issues if it brings smoother experience for our guests.Our aim is to accommodate our guests' needs and preferences to the best of our abilityIf you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to reach out to us directly.We hope to have the opportunity to provide you with a more positive experience in the future.Best regards,Cajetan AraujoGeneral Manager
8/10 – Bien
Anssi
10 avr. 2023
Anssi
Séjour de 4 nuits en avril 2023
10/10 – Excellent
Mercy
Voyage en famille
15 nov. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Superb property, two bedrooms with ensuite, great size lounge and balcony.
Staff very professional and helpful.
Mercy
Séjour de 3 nuits en novembre 2022
10/10 – Excellent
yasir
Voyage en famille avec de jeunes enfants
28 août 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I highly recommend this hotel
yasir
Séjour de 3 nuits en août 2022
10/10 – Excellent
Radhika
Voyage en famille
6 juin 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
W Residence First Guests
We were lucky enough to be there on the first day of opening. The staff were really friendly and keen to accommodate us. I
Radhika
Séjour de 4 nuits en juin 2022
10/10 – Excellent
Igrida
Voyage en famille
5 juin 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic Hotel
One of the best experience we have had. Service is outstanding. Food as well. Rooms are very contemporary done with well taste. Heated pool was so nice to dip in knowing the day we came wasn't the warmest. Live DJ by the pool was a fun surprise. Can't wait to return!