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"This property is beautiful very quiet and serene. I had an experience with a front desk personnel named Ernesto who was very disrespectful. But the general manager and another staff member named Isaiah were VERY HELPFUL AND AMAZING. They were super sweet, professional and respectful. They truly turned my experience around for the better. They have exceptional customer service and I really appreciated all they did to take care of me. I would definitely recommend this hotel and I will be returning. "

"From the minute we pulled our car up to the curb at Hotel Heron the staff demonstrated the utmost professionalism. Each staff member we encountered greeted us, offered assistance, and asked questions. The hotel was modern and very clean. The roof top bar was fantastic! We loved every moment of our stay. "

"Close to Old Town Alexandria "

"Tonya was very helpful in refining our room requirements. Please t and friendly staff at desk and breakfast room. Good value in this motel."

"Very nice hotel and area. Loves that we could stay with our small dog for extra charge. Beds nice, but the large duvet continued to fall off beds all night. Too heavy? "

"Great stay. Nice hotel and close to everything "

"Great hotel and location. Walkable to shops and restaurants. Wonderful restaurant in hotel."

"This was a perfect option for me and my girlfriend! "

"Staff "