Chalets rustiques à Aldergrove

"Far from what I expected: - cleaning: found a socket in the room from the previous customer and a bottle with liquid i side in the balcony. - service: for a room of 4 people, i would expect 4 towels, not 2. I also asked for housekeeping 1 day and they didn’t do it. They only clean the room upon request: what’s the point of going into a hotel if room is not cleaned daily? - location: convenient with a shopping centre close to the hotel. However, it is noisy as it’s really close to the highway. - hotel: staff is friendly except housekeeping sometimes who where not saying hello or any smile (we are human). The pool is very small and contains a lot of chemicals which hurts the eyes and nose if you stay to much in it. - room: bed is not really comfortable. Size is correct. AC is doing lot of noise, impossible to sleep with. P.S: someone requested me to rate the hotel with 5 stars in google review, and dictated me the words I must write in the review (and for sure mentioning her name). A review is personal and can’t be dictated by someone especially who is working in that place. I get the intention but it’s not the right way. If you want good reviews, give a good service, that’s it."

"Vraiment bien. On peut y passer plus qu’une nuit. Lit confortable, propreté et commodités. "

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"The hotel team is really friendly and responds quickly to your requests"

"PDJ moyen"

"It was very good"

"I’ve stayed here before, but this time the staff went above and beyond. The hotelier let me pay my deposit on my debit card when my credit card wasn’t working, and showed me calmly and kindly where the thermostat in my room was (it was actually obvious, but it was so late at night that I was a bit delirious and didn’t see it). This room was also much more modern than the last one I’d stayed in, so it may have been recently renovated. Great experience!"

"L’arrivée était très efficace et la chambre propre et bien situé."

"Très propre et facile d’accès pour l’ autoroute, avec Laveuse-sécheuse "