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Hyatt Regency Tamaya Resort & Spa – Avis

4 out of 5
Hyatt Regency Tamaya Resort & Spa
1300 Tuyuna Trail, Santa Ana Pueblo, NM

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 690 avis sur 1002." "
Note de 8 – Bien, d’après 176 avis sur 1002." "
Note de 6 – Acceptable, d’après 77 avis sur 1002." "
Note de 4 – Médiocre, d’après 28 avis sur 1002." "
Note de 2 – Terrible, d’après 31 avis sur 1002." "

9,4/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Sullka, north wales

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing secluded resort. Great for families
Séjour de 5 nuits en mars 2024
Mark Harris, Director of Rooms a répondu le 24 mai 2024
Thank you for the great score. We're thrilled you enjoyed your time with us and we look forward to welcoming you back :)

6/10 – Acceptable

Jennifer, Farmington

Voyage de couple
Points forts : Propreté
There were very few dining/drink and room service options during our stay.
Séjour de 1 nuit en mai 2024
Mark Harris, Director of Rooms a répondu le 13 mai 2024
Thank you Jennifer for taking the time to provide your feedback. I will be sure to share with our food and beverage team. We hope you will come back and see us.

10/10 – Excellent

justine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful stay, relaxing & fun! Would definitely recommend.
Séjour de 4 nuits en avril 2024
Mark Harris, Director of Rooms a répondu le 7 mai 2024
Thank you for the great feedback. We look forward to welcoming you back soon!

8/10 – Bien

Konstantina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Mark Harris, Director of Rooms a répondu le 6 mai 2024
Thank you for taking the time to provide your score. We hope you enjoyed your time with us and we look forward to welcoming you back.

10/10 – Excellent

Derek

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great golf next door with beautiful scenery, restaurants are awesome always something to do on the resort.
Séjour de 6 nuits en avril 2024
Mark Harris, Director of Rooms a répondu le 3 mai 2024
Thank you for wonderful feedback! We're thrilled you enjoyed your time with us. Hope you'll come back and see us soon :)

6/10 – Acceptable

Lindsey

Voyage de couple
It’s unfathomable to think there is zero service in the pool area. Even though the pool bar and grill is closed, at least have someone coming out to take food and drink orders and bring them in from the inside dining area. This placed sucked
Séjour de 2 nuits en avril 2024
Hyatt Regency Tamaya a répondu le 19 avr. 2024
Thank you for the feedback, we'll be sure to share with the leadership team here at the resort.

10/10 – Excellent

ROBERT

Séjour de 1 nuit en avril 2024
Mark Harris, Director of Rooms a répondu le 3 mai 2024
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 – Excellent

Kyle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really recommend!
Séjour de 4 nuits en avril 2024
Mark Harris, Director of Rooms a répondu le 12 avr. 2024
Thank you for the great feedback, we truly appreciate it. We're thrilled you enjoyed your time with us and we look forward to welcoming you back soon :)

10/10 – Excellent

Yillah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Mark Harris, Director of Rooms a répondu le 13 avr. 2024
Thank you taking the time to submitting your score. We look forward to welcoming you back soon :)

10/10 – Excellent

Cory, Austin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Mark Harris, Director of Rooms a répondu le 31 mars 2024
Thank you for the great score. We're thrilled you enjoyed your time with us and we look forward to welcoming you back :)

10/10 – Excellent

Bridgette

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love coming here, they have lots of amenities, you don't even need to leave the hotel
Séjour de 4 nuits en mars 2024
Mark Harris, Director of Rooms a répondu le 25 mars 2024
Thank you for the great feedback! We're thrilled you enjoyed your time with us and we look forward to welcoming you back soon :)

10/10 – Excellent

Erin

Séjour de 1 nuit en mars 2024
Nicole G a répondu le 13 avr. 2024
Hello Erin! Thank you for you great feedback! We hope to see you again! Have a great weekend!

10/10 – Excellent

Alissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful, tranquil, wish we could’ve stayed longer! Awesome friendly staff. Will be back!
Séjour de 1 nuit en mars 2024
Mark Harris, Director of Rooms a répondu le 21 mars 2024
Thank you for the great score! We hope you'll visit again soon :)

10/10 – Excellent

Anna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The entire property is beautiful located on indigenous land and we were happy to taste local southwest fare in the restaurant. We also loved the local artisans who came by and gave us a chance to shop and buy unique pottery and jewelry. Indian bread served warm was also a big hit!
Séjour de 2 nuits en février 2024
Mark Harris, Director of Rooms a répondu le 22 févr. 2024
We're thrilled that you enjoyed your time with us and hope that you will return to visit again soon :)

10/10 – Excellent

Dorothy, Buffalo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful facility with nice amenities, incredible views and good food.
Séjour de 2 nuits en février 2024
Mark Harris, Director of Rooms a répondu le 22 févr. 2024
Thank you for the great feedback. We hope you'll return and see us again soon :)

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a wonderful stay! Everything was amazing, we will definitely be back
Séjour de 2 nuits en février 2024
Mark Harris, Director of Rooms a répondu le 22 févr. 2024
We're thrilled to hear you enjoyed your time with us and hope you will return soon :)

10/10 – Excellent

Doug

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best place ever … we are repeat customers…
Séjour de 2 nuits en janvier 2024
Mark Harris, Director of Rooms a répondu le 1 févr. 2024
Hello Doug. Thank you for your continued support and loyalty. We're thrilled to hear you enjoyed your time with us here at the resort and we look forward to welcoming you back soon :)

10/10 – Excellent

Doug

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Mark Harris, Director of Rooms a répondu le 24 janv. 2024
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 – Excellent

Doug

Mark Harris, Director of Rooms a répondu le 1 févr. 2024
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 – Excellent

Michele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great visit and experience!
Séjour de 3 nuits en janvier 2024
Hyatt Regency Tamaya a répondu le 20 janv. 2024
Thank you for the great review!

10/10 – Excellent

stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en octobre 2023
Mark Harris, Director of Rooms a répondu le 15 janv. 2024
Thank you for the great score. We're thrilled you enjoyed your time with us! We look forward to welcoming you back soon :)

10/10 – Excellent

Guillermo, THE WOODLANDS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en décembre 2023
Hyatt Regency Tamaya a répondu le 4 janv. 2024
Thank You for your review!

8/10 – Bien

Leonid

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hyatt Regency Tamaya a répondu le 4 janv. 2024
Thank you for your review!

10/10 – Excellent

Cory, Austin

Séjour de 1 nuit en décembre 2023
Mark Harris, Director of Rooms a répondu le 21 janv. 2024
Thank you for the great score. We're thrilled you enjoyed the resort! We look forward to welcoming you back soon :)

2/10 – Terrible

Kristopher

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Charged an outrageous, undisclosed pet fee and had zero shuttles running, closed services early, opened late and rude staff. I've stayed here often and it has gone SO far downhill. Terrible property!
Séjour de 1 nuit en décembre 2023
Hyatt Regency Tamaya a répondu le 4 janv. 2024
We are so sorry for the inconveniences that you experienced during your stay. This is never what we would like to see or hear from our guests. Thank you for all of your feedback and we will most definitely be addressing.

10/10 – Excellent

Juan

Séjour de 1 nuit en décembre 2023
Mark Harris, Director of Rooms a répondu le 31 déc. 2023
Thank you for the great score! We hope you'll visit again soon :)

10/10 – Excellent

Suman

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
Mark Harris, Director of Rooms a répondu le 31 déc. 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 – Excellent

Javier

Mark Harris, Director of Rooms a répondu le 22 févr. 2024
Thank you for the great score. Please come and see us again soon :)

10/10 – Excellent

Eduardo

Séjour de 1 nuit en octobre 2023
Mark Harris, Director of Rooms a répondu le 31 déc. 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 – Excellent

Yillah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about Tamaya is absolutely exceptional. The staff, rooms, lobby, amenities, service - it's all impeccable. The lobby in this hotel, in my opinion, is the prettiest room in the state. Everything is so tastefully decorated, so carefully thought out. The bartender made me the best old fashioned I think I've ever had. I try to stay here every time I need a night in Albuquerque. If I had to ding this hotel for any reason, the walls are a little thin - not the best for light sleepers like myself, but that wouldn't stop me from moving in if I could. A pretty much flawless property with A for every nook and cranny. Can't wait to go back.
Séjour de 1 nuit en décembre 2023
Mark Harris, Director of Rooms a répondu le 31 déc. 2023
Thank you for the wonderful feedback! We hope to see you again soon :)

10/10 – Excellent

Siaosi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Mark Harris, Director of Rooms a répondu le 12 déc. 2023
Thank you for the great score. We truly hope you enjoyed your stay with us and you'll come back and visit soon :)

8/10 – Bien

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Hyatt Regency Tamaya a répondu le 8 déc. 2023
Thank you for the great review!

10/10 – Excellent

Kari, Lubbock

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One of the most beautiful, peaceful hotels we have ever stayed at. Very clean and relaxing. My two boys (ages 13 & 8) keep asking wheh we can come back!
Séjour de 2 nuits en novembre 2023
Hyatt Regency Tamaya a répondu le 8 déc. 2023
Thank you for the great review!

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en novembre 2023
Mark Harris, Director of Rooms a répondu le 31 déc. 2023
Thanks for the great score! We hope you'll visit again soon :)

10/10 – Excellent

Diana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the serenity and beauty. Excellent wait staff and room is splendid.
Séjour de 1 nuit en novembre 2023
Mark Harris, Director of Rooms a répondu le 26 nov. 2023
Thank you for the wonderful feedback! We're thrilled you enjoyed your stay. We look forward to welcoming you back soon :)

10/10 – Excellent

Margarita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2023
Mark Harris, Director of Rooms a répondu le 26 nov. 2023
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 – Excellent

Stephanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Mark Harris, Director of Rooms a répondu le 15 nov. 2023
Thank you for the great score! We look forward to welcoming you back soon :)

10/10 – Excellent

Lorraine

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
beautiful and unique atmosphere, great food, especially the nachos out on the patio
Séjour de 2 nuits en novembre 2023
Mark Harris, Director of Rooms a répondu le 9 nov. 2023
Thank you for the great feedback! We look forward to welcoming you back soon :)

10/10 – Excellent

Amy

Séjour de 3 nuits en octobre 2023
Mark Harris, Director of Rooms a répondu le 1 nov. 2023
Thank you for the great score Amy. We look forward to welcoming you back soon :)

6/10 – Acceptable

ROBERT

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Staff was very friendly. Only issue was given a room that was already occupied. Embarrassing and inconvenient. They resolved an apologized. Rest of stay was great.
Séjour de 1 nuit en octobre 2023
Hyatt Regency Tamaya a répondu le 1 nov. 2023
Hello Robert, so sorry about the breakdown in service. We certainly hope you will give us another try soon.

8/10 – Bien

Linda

Séjour de 2 nuits en octobre 2023
Hyatt Regency Tamaya a répondu le 13 nov. 2023
Thank you for the feedback!

10/10 – Excellent

Heather, Vero Beach

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort. Friendly staff
Séjour de 4 nuits en octobre 2023
Mark Harris, Director of Rooms a répondu le 22 oct. 2023
Thank you for the great score. We're thrilled you enjoyed your stay and we look forward to welcoming you back soon :)

2/10 – Terrible

Kimberly

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
DISAPPOINTED!!!
The app double booked me for my stay in New Mexico, same checkin dates and same check out days. Then after spending over an hour trying to figure out why my checking account was billed twice for my stay in New Mexico. Wasting my vacation time. The supervisor at Hotels.com told me he'd be refunding my account AND THAT HAS NOT HAPPENED YET! I NEVER STEPPED FOOT IN THIS HOTEL AND I WAS CHARGED $1695 for this 'BOOKED HOTEL', pw Er the app. I WAS UNAWARE OF THE BOOKING, NEVER RECEIVED CONFIRMATION FOR THIS SUPPOSED BOOKING.
Séjour de 3 nuits en octobre 2023
Hyatt Regency Tamaya a répondu le 21 oct. 2023
Thank you for letting us know about your wrong booking. I have escalated this to Expedia so we can investigate. Please feel free to contact us directly at the hotel as well.

8/10 – Bien

Christine

Séjour de 1 nuit en octobre 2023
Hyatt Regency Tamaya a répondu le 9 nov. 2023
Thank you for the great score! We look forward to welcoming you back soon :)

6/10 – Acceptable

Philip

Séjour de 3 nuits en octobre 2023
Hyatt Regency Tamaya a répondu le 9 nov. 2023
Thank you taking the time to share your feedback

10/10 – Excellent

Brandi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect family-friendly spot to take in the hot air balloons and the eclipse. We will be back!
Séjour de 1 nuit en octobre 2023
Hyatt Regency Tamaya a répondu le 19 oct. 2023
Thank you for your great response!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Mark Harris, Director of Rooms a répondu le 14 oct. 2023
Thank you for the feedback! We look forward welcoming you back soon :)

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Disappointed in New Mexico
My reservations was for a junior suite with pool view. I received the junior suite, but with a mountain view. I was given a lower level suite and the resort had a bug problem! All sorts of bugs crawling in the room, hallway, etc. I called and they said that they were aware of this problem because people leave the patio doors open (isn't that what is for)? They said they would try to come spray the room, but wouldn't give me the option to move to another room. It was crazy! The staff in the restaurants seemed bother when asked for assistance to order food! I actually got the run around for room service! I was given the left over from the cafe that was displayed in the morning. Unfortunately, I will not be staying or recommend this place. Very outdated! needs remodeling, especially the carpets. So disappointing for the price I paid.
Séjour de 3 nuits en septembre 2023
Hyatt Regency Tamaya a répondu le 26 sept. 2023
Greetings. We whole heartedly apologize for the inconveniences that you experienced here at hour hotel during your stay as this is not what we strive for. We are working diligently to rectify the situations in which you came across. Again, we apologize and hope to see you in the near future again.

8/10 – Bien

Syreeta

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was beautiful but i was in a room that was dated and could use an upgrade.
Séjour de 2 nuits en septembre 2023
Mark Harris, Director of Rooms a répondu le 1 nov. 2023
Thank you for the feedback Syreeta. We hope you will come and visit again soon!

8/10 – Bien

Amanda

Séjour de 5 nuits en août 2023
Hyatt Regency Tamaya a répondu le 7 oct. 2023
Thank you for your great review!