[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Flamingo Grand Hotel & SPA A garden sanctuary with three restaurants, a spa, and a game room creates the perfect blend of relaxation and entertainment at this coastal retreat ![3 restaurants, lunch served](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/7c387ee8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/b49601cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/4b1a31b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/045fc215.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/464da443.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a peaceful garden setting at the Flamingo Grand Hotel & SPA, with three restaurants serving delicious meals all day. Enjoy an arcade room for friendly competition, spa services for relaxation, and bike rentals to explore the surrounding area. 8.0 Very good ## Popular amenities - Parking available - Bar - All-inclusive - Room service - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9584941&PinnedHotelID=9584941&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 3 of 3 rooms ![Standard Studio](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/ec04a77f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio 10.0 Exceptional 1 review ### Highlights Air conditioning TV Deep soaking bathtub Bathrobes Hair dryer Private bathroom Coffee/tea maker Electric kettle - 344 sq ft - Park view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Deluxe Studio](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/33fee6e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Air conditioning TV Deep soaking bathtub Bathrobes Hair dryer Private bathroom Coffee/tea maker Electric kettle - 344 sq ft - Park view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9590000/9585000/9584941/4b1a31b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Air conditioning TV Deep soaking bathtub Bathrobes Hair dryer Private bathroom Coffee/tea maker Electric kettle - 377 sq ft - Park view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbena-Hotels-Flamingo-Grand-Hotel-SPA.h9584941.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbena-Hotels-Flamingo-Grand-Hotel-SPA.h9584941.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.36813%2C28.07939&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qwhpPeHaw1P6_5gKm2CTJELGPd0=) Albena, Albena, 9620 #### What's nearby - Albena Beach - 3 min walk - 0.3 km - Aquamania Aquapark - 10 min walk - 0.9 km - Kranevo Beach - 10 min drive - 8.4 km - Golden Sands Beach - 15 min drive - 12.7 km - Nirvana Beach - 16 min drive - 13.1 km #### Getting around - Varna Station - 30 min drive - Varna (VAR-Varna Intl.) - 53 min drive #### Restaurants - ‪Restaurant Rai - ‬8 min walk - ‪Bar & Restaurant Havana - ‬8 min walk - ‪Ganvie - ‬6 min walk - ‪Flamingo Grand Hotel Lobby Bar & Restaurant - ‬5 min walk - ‪Kaliakra Lounge Bar - ‬10 min walk ## About this property ### Flamingo Grand Hotel & SPA Luxury hotel At Flamingo Grand Hotel & SPA, you can look forward to a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. Be sure to enjoy lunch and dinner at the 3 on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A children's pool - Bike rentals, self parking (surcharge), and a 24-hour front desk - A banquet hall, smoke-free premises, and an elevator - A billiards/pool table, luggage storage, and 5 meeting rooms Room features All 182 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Other amenities include: - Bathrooms with deep soaking tubs and hair dryers - TVs with satellite channels - Electric kettles, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Flamingo Grand Hotel & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/18000000/17290000/17285300/17285245/4b18f659.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MARITIM Paradise Blue Hotel & Spa Albena - Spa - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 49 reviews CA $319 CA $348 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=17285245&PinnedHotelID=17285245&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, open 8 AM to 4:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2870000/2861100/2861078/3dbedea0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INTERNATIONAL Hotel Casino & Tower Suites Primorski - Pool - Spa - Free WiFi - Restaurant 8.4 Very good 277 reviews CA $186 CA $203 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2861078&PinnedHotelID=2861078&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1440000/1436700/1436617/49928b9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Grand Hermitage - 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Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9584422&PinnedHotelID=9584422&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/67000000/66610000/66601200/66601184/573df740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Golden Sands Roomer Hotel Primorski - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=66601184&PinnedHotelID=66601184&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1650000/1648200/1648188/4054195b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MARITIM Hotel Amelia Albena - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1648188&PinnedHotelID=1648188&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Self parking on site (EUR 10.22 per day) - Extended parking on site (EUR 5.11 per day) ### Food and drink - 2 bars/lounges - 3 restaurants ### Restaurants on site - Atrium - Bistro Flamingo - Essentials ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Sauna - Steam room ### Family friendly - Arcade/game room - Children's pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 5 meeting rooms - Business center - Conference space ### Outdoors - Garden - Terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Self parking fee: EUR 10.22 per day - Extended parking fee: EUR 5.11 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number 834025872 ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Flamingo Grand Hotel Albena Flamingo Grand Hotel Flamingo Grand Albena Flamingo Grand Flamingo Grand Hotel Albena Flamingo Grand Hotel Flamingo Grand Albena Flamingo Grand Hotel Flamingo Grand Hotel & SPA Albena Albena Flamingo Grand Hotel & SPA Hotel Hotel Flamingo Grand Hotel & SPA Flamingo Grand Hotel & SPA Albena Flamingo Grand Hotel SPA Flamingo Grand Hotel SPA Flamingo Grand & Spa Albena Flamingo Grand Hotel & SPA Hotel Flamingo Grand Hotel & SPA Albena Flamingo Grand Hotel & SPA Hotel Albena ## Frequently asked questions ### Does Flamingo Grand Hotel & SPA have a pool? > Yes, this property has a children's pool. ### Is Flamingo Grand Hotel & SPA pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Flamingo Grand Hotel & SPA? > Self parking is available for EUR 10.22 per day. Extended parking is available for EUR 5.11 per day. ### What time is check-in at Flamingo Grand Hotel & SPA? > Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. ### What time is check-out at Flamingo Grand Hotel & SPA? > Check-out is at noon. ### Are there all-inclusive benefits at Flamingo Grand Hotel & SPA? > Some rate plans available at this property are all-inclusive. ### Where is Flamingo Grand Hotel & SPA located? > Situated in Balchik, this luxury hotel is within a 15-minute walk of Albena Beach and Aquamania Aquapark. Kranevo Beach and Balchik Palace are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Flamingo Grand Hotel & SPA Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 9 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 6.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Ivan May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and building. Friendly and helpful staff. Great food. I only had breakfast and dinner for almost a week. It was very quiet and relaxing ... it is not the season yet though. Very convenient parking solution. We paid in advance and when you approach the gate, the number of your car is automatically recognized, and the gate opens automatically. We loved it! BIH THANK YOU!!! ##### Ivan Stayed 5 nights in May 2024 ### 8/10 Good #### Vassil Sep 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, thanks ##### Vassil Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 11 nights in Jul 2024 ### 10/10 Excellent #### Ludwig Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Ludwig Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Kameliya Jul 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect weekend family stay We were upgrated to a even higger class hotel in Albena, due to Covid situation. Overally - exellent experience! ##### Kameliya Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Jean-Philippe Jul 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jean-Philippe Stayed 2 nights in Jul 2020 ### 4/10 Poor #### Chris, Chicago Nov 1, 2019 Disliked: Amenities This is an expensive hotel and it is sad to see/have the feeling that taking your money is the priority instead of offering a service deserving good pay. I've paid for three people but got only two umbrellas at the beach. Absurd, extremely annoying, I think even dangerous, they offer no water at the prepaid, quite expensive, dinner. Except, of course, if you pay extra for it at a rate that can be three times what you pay at a restaurant on the beach. ##### Chris Stayed 8 nights in Aug 2019 ### 8/10 Good #### Verified traveller Sep 11, 2019 Liked: Staff & service, amenities, property conditions & facilities I like the view from the room balcony. The room is big enough for three persons, and durring the night there were no noises to disturb. Cons: ventilation fan for bathroom was out of order The parking was 20 BGN/day double as the previous year At the dinner the water should be paid separately althought we had haf board. ##### Verified traveller Stayed 7 nights in Aug 2019 ### 10/10 Excellent #### PAVEL Aug 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### PAVEL Stayed 4 nights in Aug 2019 ### 6/10 Okay #### Verified traveller Aug 24, 2019 ##### Verified traveller Stayed 7 nights in Aug 2019 ### 8/10 Good #### Elena Aug 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Мы были в этом отеле второй раз, в Албене - наверное, в 14-й. Все было привычно хорошо. И существенный плюс - WiFi отлично работал в номере, а не только у рецепции, как раньше. Единственные проблемы создавал один из сотрудников пляжа (это отдельная структура, не относящаяся к отелю) В этом году объявили борьбу резервированию зонтиков- шезлонгов, ок, хорошо. Но в итоге наши вещи на пляже были депортированы во время нашей утренней пробежки по линии прибоя. И это были не просто полотенца, брошенные на шезлонг, но и одежда, обувь, сумка с вещами. Нас не было 20 мин, в Албене очень многие бегают на пляже, но никогда ранее за 14(!) лет не было ничего подобного. ##### Elena Stayed 13 nights in Jul 2019 ### 4/10 Poor #### Verified traveller Jul 27, 2019 Disliked: Cleanliness, staff & service Hotel staff were unhelpful and generally unconcerned that my wife and I got food poisoning during our stay - we spent most of the holiday in hospital or in bed. The room was not clean and when it asked for it to be cleaned it always felt like they were going out of their way to oblige. The noise every evening from the hotel bar was unbearable - we didn’t sleep until it calmed down around midnight every evening. Overall, very disappointed with our stay. Definitely not a 5 star hotel. ##### Verified traveller Stayed 7 nights in Jul 2019 ### 8/10 Good #### Odd Rune Jul 2, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Høy standard, flott hotell. Høy standard, litt treghet med å bytte pærer som var gått på badet. Generelt hyggelig betjening. God mat. ##### Odd Rune Stayed 7 nights in Jun 2019 ### 2/10 Terrible #### Iva Jun 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disappointed 5 stars hotel on the level of 3 stars... Lack of any amusements, bad service, impolite, not informed staff.... very disappointing. The hotel was crowded. The facilities were not to be used from the guests of the hotel, only for private parties and functions ... the beach was too far, the rooms not very clean.... I will never go back there ##### Iva Stayed 3 nights in Jun 2019 ### 8/10 Good #### Stoica May 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fair price ##### Stoica Stayed 4 nights in Apr 2019 ### 8/10 Good #### Ty, London GB Apr 23, 2019 Liked: Staff & service, amenities Most staff are friendly and helpful. A few are not and worryingly despise foreigners. My partner is Bulgarian - they didn't realise she was and so heard some shocking comments coming from waiters discussing other non-Bulgarian guests. Too graphic to repeat here. But luckily isolated to a couple of instances at the foyer bar. Rooms are fine, a bit dated decor but clean and functional. Try not to be too picky.. this is good quality Bulgarian standard, but will not directly compare to Western 4 or 5 Star standards. It will be around 3 Star if viewed through that prism. Location fantastic, hotel amenities good, things like the Spa are hugely overpriced by Bulgarian standards - 40-50 Euros for a 60min massage is what we pay in big cities in Western Europe. Just be prepared. At time of writing there's a huge construction site opposite and noise starts around 7am. If your visit is later in 2019 then maybe finished by then. ##### Ty Stayed 4 nights in Apr 2019 ### 6/10 Okay #### traveler Sep 29, 2018 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Fint, men fått smake tidens tann Likte å vere der! Trivelege folk, men ganske lite på stell Stort pluss for at dei tok meg imot natta før planlagt, utan dikkedarier og utan ekstra betaling ##### traveler Stayed 2 nights in Sep 2018 ### 6/10 Okay #### ELG, Nürnberg Sep 19, 2018 Liked: Staff & service Disliked: Cleanliness, room comfort #### An sich ein hübsches Hotel... Wir hatten erstmal ein tolles Zimmer, groß, mit schönem Balkon, bequemes Bett. Bei der Sauberkeit durfte man da aber schon nicht genauer hinsehen. Wir haben aus privaten Gründen noch einen Tag verlängert und mussten in ein anderes Zimmer umziehen. Dies war weder sauber noch 5\* Standard. Das Frühstück war sehr gut. Die Auswahl reichlich. Der Pool war leider eiskalt. ##### ELG Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Eric, Chicago, IL Sep 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious and luxurious rooms that are aging gracefully. Great buffet for breakfast and dinner. Pools are awesome with 5 min walk to the hotel beach. ##### Eric Stayed 5 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller Aug 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller Aug 28, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Very nice hotel near the beach. Exceptional food. Great staff. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 2/10 Terrible #### Vladimir Aug 16, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bohuzel mne neubytovali i pres mou reservaci musel jsem zcelou rodinou do jineho hotelu ##### Vladimir Stayed 4 nights in Aug 2018 ### 6/10 Okay #### Verified traveller Jul 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel! Very good stuff, delicious food!Was fantastic holiday. Will come back! ##### Verified traveller Stayed 8 nights in Jul 2018 ### 10/10 Excellent #### Peter, Sweden Jul 8, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Fint hotell i bra läge Här bor man nära gågatan och inte långt från hotellets privata strand. ##### Peter Stayed 2 nights in Jul 2018 ### 8/10 Good #### C, Germany Aug 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes Hotel, aber... Wir kennen das Hotel seit Jahren und stellen einen schlechteren Service fest: Personal im Restaurant ist zu Stoßzeiten heillos überfordert und spricht z.T. weder Deutsch noch Englisch (habe Schälchen für das Marmeladenbuffet nachbestellt und nach längerem Warten ein Körbchen mit Teelöffeln bekommen...); während der üblichen Essenszeiten für Kinder steht man gerne mal länger Schlange; geht man später am Abend zum Essen, kann schon mal das Highlight des Abends aus sein (in unserem Fall um 20 Uhr). Die Extras an den Poolanlagen waren nicht in Betrieb. Die Kinderbetreuung ist wirklich miserabel und macht nur kleine Kinder glücklich. Dafür ist das Personal sehr freundlich und hilfsbereit. Der anfangs unvollständige Zimmerservice wurde nach einer Beschwerde sofort verbessert. Auch ist die Lage des Hotels sehr gut. ##### C Stayed 7 nights in Jul 2017 ## Expedia's Latest Trends ### Hotels > [Hotels with Waterslides in Kitchener](https://www.expedia.ca/Kitchener-Hotels-Hotels-With-Waterslides.0-0-d10579-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Hotels with smoking rooms in Montreal](https://www.expedia.ca/Montreal-Hotels-Hotels-With-Smoking-Rooms.0-0-d178288-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Casa Cúpula Luxury LGBT Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casa-Cupula-Luxury-LGBT-Boutique-Hotel.h1621985.Hotel-Information) > > [Cabin Rentals Lake Cowichan](https://www.expedia.ca/Lake-Cowichan-Cabins.d6288188-aaCabins.Travel-Guide-Accommodation) > > [El Cozumeleño Beach Resort - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-El-Cozumeleno-Beach-Resort-All-Inclusive.h527214.Hotel-Information) > > [Hotels in Fargo](https://www.expedia.ca/Fargo-Hotels.d6059376.Travel-Guide-Hotels) > > [Hotels in Chemainus](https://www.expedia.ca/Chemainus-Hotels.d57263.Travel-Guide-Hotels) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Family Hotels in Portugal](https://www.expedia.ca/Destinations-In-Portugal-Family-Hotel.0-0-d147-tFamilyHotel.Hotel-Filter-Destinations) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Hotels in Charlottetown](https://www.expedia.ca/Charlottetown-Hotels.d4136.Travel-Guide-Hotels) > > [Hotels in Boston](https://www.expedia.ca/Boston-Hotels.d178239.Travel-Guide-Hotels) > > [Holiday Inn Portland - Columbia Riverfront by IHG](https://www.expedia.ca/Portland-Hotels-Holiday-Inn-Portland-Columbia-Riverfront.h63.Hotel-Information) > > [The Rex Hotel](https://www.expedia.ca/Toronto-Hotels-The-Rex-Hotel.h2752090.Hotel-Information) > > [The Beach Cottages](https://www.expedia.ca/San-Diego-Hotels-The-Beach-Cottages.h10637315.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Columbus (CMH)](https://www.expedia.ca/lp/flights/yeg/cmh/edmonton-to-columbus) > > [Flights from Tampa (TPA) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/tpa/yyz/tampa-to-toronto) > > [Flights from Toronto (YYZ) to Sanford (SFB)](https://www.expedia.ca/lp/flights/yyz/sfb/toronto-to-orlando) > > [Flights from Casablanca (CMN) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/cmn/znz/casablanca-to-zanzibar) > > [Flights from Hamilton (YHM) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yhm/yvr/hamilton-to-vancouver) ### Cars > [Car rentals in Sarasota](https://www.expedia.ca/Car-Rentals-In-Sarasota-Bradenton-Intl.d6032075.Car-Rental-Guide) > > [Hertz Destinations In Goa](https://www.expedia.ca/Hertz-Destinations-In-Goa.d6049928-c40.Car-Rental-Destination-Suppliers) ### Packages > [Eleuthera and Harbour Island Vacations](https://www.expedia.ca/Eleuthera-And-Harbour-Island.d11780.Destination-Travel-Guides) > > [Toronto Vacations](https://www.expedia.ca/Toronto.d178314.Destination-Travel-Guides) ### General > [Visit Puerto Bravo](https://www.expedia.ca/Puerto-Bravo.dx553248635975858836) > > [Visit Egypt](https://www.expedia.ca/Egypt.dx52)