Title: Las Torres Gemelas Acapulco (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=179991&destination=Acapulco%2C+Guerrero%2C+Mexico&selected=1139576&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Las Torres Gemelas Acapulco Guests lounge by the outdoor pool, stroll along Condesa Beach, and enjoy the convenience of on-site shopping at this beachfront retreat ## Photo gallery for Las Torres Gemelas Acapulco ![Sundeck - Las Torres Gemelas Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room | View from room - Las Torres Gemelas Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/2adf1ca1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - Las Torres Gemelas Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/3deffb9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Las Torres Gemelas Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/0250a4cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Las Torres Gemelas Acapulco (Acapulco)](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/87d3a3b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Las Torres Gemelas Acapulco, located in Costera Acapulco, offers prime beach access. Guests enjoy two ocean-view restaurants, main and children's pools, on-site shopping, a hair salon, dry cleaning services, and free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/a54ef4ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 7.0 Good 41 reviews - Partial sea view - 517 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed ### View all photos for King Studio ![King Studio](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/f0941192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Studio 7.8 Good 54 reviews - Partial sea view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Family Room ![Family Room | View from room](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/2adf1ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Partial sea view - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ### View all photos for Quadruple Room Standard with Partial Sea View ![1 bedroom, minibar, individually decorated, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/63f6a257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard with Partial Sea View 7.0 Good 2 reviews - 538 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Las-Torres-Gemelas-Acapulco.h1139576.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Las-Torres-Gemelas-Acapulco.h1139576.Hotel-Information) ## About the area Located on the beach, Las Torres Gemelas Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Naval History Museum and Acapulco Historical Museum of Fort San Diego are cultural highlights, and some of the area's attractions include Casa de la Cultura and Botanical Gardens of Acapulco. Traveling with kids? Consider Barco Palao, or check out an event or a game at Acapulco Convention Center. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. [Visit our Acapulco travel guide](https://www.expedia.ca/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85638%2C-99.86473&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3yV4NkIfG57DTu87OArR4jicZ3s=) Costera Miguel Aleman 93, Acapulco, GRO, 39360 ### What's nearby - ![Icacos Beach showing a beach, a city and general coastal views](https://images.trvl-media.com/place/6075595/6d4ceb0b-3017-40ab-8a79-4549cd4ee9cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Icacos Beach 8 min walk \- 0.8 km - ![Diana Cazadora al atardecer Ciudad de México](https://images.trvl-media.com/place/6166954/6c9ad7a3-8b84-4e62-96d9-a3d883f1f791.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Diana the Huntress 12 min walk \- 1.0 km - ![Condesa Beach which includes a coastal town and a sandy beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 14 min walk \- 1.2 km - Acapulco Golf Club 10 min walk \- 0.9 km - Playa El Morro 14 min walk \- 1.2 km ### Getting around - General Juan N. Alvarez Intl. Airport (ACA) 28 min drive ### Restaurants - Lobby Bar Fiesta Americana Acapulco 2 min walk - La Crespolina Fiesta Americana Acapulco 2 min walk - Angels House 2 min walk - Los Tarascos 3 min walk - Restaurante Chile, Maíz y Frijol 1 min walk ## About this property ### Las Torres Gemelas Acapulco Family-friendly hotel near La Quebrada Cliffs Take advantage of a grocery/convenience store, a terrace, and shopping on site at Las Torres Gemelas Acapulco. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and ocean views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Full breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge) - A vending machine, a porter/bellhop, and tour/ticket assistance - Smoke-free premises, concierge services, and a reception hall Room features All 600 individually decorated rooms have thoughtful touches such as air conditioning, as well as amenities like free WiFi and minibars. More amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/closets, balconies, and kitchenettes ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/9c00e14f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,003 reviews CA $119 CA $143 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,667 reviews CA $117 CA $144 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/ebc3812b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.6 Excellent 1,007 reviews CA $135 CA $167 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony, Ocean View | View from property](https://images.trvl-media.com/lodging/10000000/9660000/9657500/9657461/815b8a03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### We Hotel Acapulco Costera Acapulco - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 231 reviews CA $115 CA $138 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=9657461&PinnedHotelID=9657461&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room Ocean View](https://images.trvl-media.com/lodging/2000000/1120000/1118000/1117910/199df1d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acamar Beach Resort Acapulco Acapulco Tradicional - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 624 reviews CA $96 CA $116 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1117910&PinnedHotelID=1117910&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/bda57c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,006 reviews CA $112 CA $135 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/b9d8a5aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet friendly - Parking included - Free WiFi 8.4 Very good 621 reviews CA $108 CA $129 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/a089d849.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 326 reviews CA $93 CA $114 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/120000000/119080000/119070900/119070856/8eb1163f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Americana Acapulco Costera Acapulco - Pool - Pet friendly - Free WiFi - Bar 6.8 96 reviews CA $35 CA $41 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=119070856&PinnedHotelID=119070856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/124000000/123130000/123129300/123129249/a7df9ee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Miramar Costera Acapulco - Pool - Free WiFi - Air conditioning - Housekeeping 7.6 Good 38 reviews CA $58 CA $69 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=123129249&PinnedHotelID=123129249&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1139576,53890054,920648,480772,9657461) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (MXN 150 per day) ### Food and drink - Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 140 for children - 2 restaurants - Snack bar/deli ### Restaurants on site - Snack Bar La Cabana - VistaMar ### Things to do - Children's pool - Outdoor pool - Shopping ### Family friendly - Babysitting (surcharge) - Children's pool - Grocery/convenience store - In-room kitchenette - Laundry facilities - Mini-fridge - Outdoor pool - Separate bedroom - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station - Meeting rooms ### Outdoors - On the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - 2 buildings - 30 floors - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Kitchenette - Mini-fridge - Minibar ### More - Air conditioning - Individual decor - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 4:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 240 for adults and MXN 140 for children - Valet parking fee: MXN 150 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Las Torres Gemelas Las Torres Gemelas Acapulco Las Torres Gemelas Hotel Las Torres Gemelas Hotel Acapulco Las Torres Gemelas Acapulco Hotel Las Torres Gemelas Acapulco Hotel Las Torres Gemelas Acapulco Acapulco Las Torres Gemelas Acapulco Hotel Acapulco ## Frequently asked questions ### Does Las Torres Gemelas Acapulco have a pool? ### Is Las Torres Gemelas Acapulco pet-friendly? ### How much is parking? ### What time is check-in at Las Torres Gemelas Acapulco? ### What time is check-out at Las Torres Gemelas Acapulco? ### Where is Las Torres Gemelas Acapulco located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Las Torres Gemelas Acapulco Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.6 Amenities ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 381 8 - Good 288 6 - Okay 177 4 - Poor 85 2 - Terrible 81 ## Reviews Verified ### 10/10 Excellent #### William Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, location was perfect . ##### William Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Eduardo Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good service great view from the room ##### Eduardo Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### juan Jan 26, 2026 Liked: Cleanliness Very good service, only 2 TV channels work, facilities are average, elevators are very busy ##### juan Stayed 3 nights in Jan 2026 Verified ### 6/10 Okay #### Luis Enrique Feb 14, 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities the room was in good condition, the staff is courteous and the place is clean, unfortunately very old and not well maintained place ##### Luis Enrique Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Elia Jan 29, 2026 Excelente ##### Elia Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Tania Alejandra Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente todo!! ##### Tania Alejandra Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Zuleika Feb 9, 2026 Disliked: Amenities, property conditions & facilities Very old !!!! The towels where dirty or old the sheets too it look very old ##### Zuleika Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Maria Cristina Nov 4, 2025 Liked: Cleanliness, property conditions & facilities Everything was great ##### Maria Cristina Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Felipe Jan 5, 2026 Ok ##### Felipe Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Erika Jul 26, 2025 Liked: Cleanliness, staff & service We enjoyed our stay at Las torres gemelas. The site is still in construction but it didn't bother our stay. ##### Erika Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Liliana J Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The seevice is excellent. Thank you. ##### Liliana J Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Noemí Aug 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty ##### Noemí Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### MIGUEL Nov 13, 2025 Disliked: Staff & service, amenities, property conditions & facilities Poor customer service. The hotel really needs updating ##### MIGUEL Stayed 3 nights in Oct 2025 Verified ### 4/10 Poor #### Carlos Oct 27, 2025 Disliked: Staff & service . ##### Carlos Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### Gustavo Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Gustavo Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Jaime Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Jaime Stayed 2 nights in Jul 2025 Verified ### 2/10 Terrible #### Sylvia Jul 16, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort The beds were horrible. They send me to 3 different rooms all dirty. One of the rooms with cockroach ##### Sylvia Stayed 3 nights in Jul 2025 Verified ### 6/10 Okay #### JHON Jun 14, 2025 Disliked: Staff & service, property conditions & facilities . ##### JHON Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### oscarJavier Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities j ##### oscarJavier Stayed 2 nights in May 2025 Verified ### 6/10 Okay #### Carlos Rafael Aug 3, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I don't like property ##### Carlos Rafael Stayed 2 nights in Aug 2025 Verified ### 4/10 Poor #### Luis Oct 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property had a great view of the ocean. Other than that, it was horrible. Room was dirty, bathroom was filthy. They gave you only 2 towels for the shower and the were really small where 1 person needed both to dry up. No hot water. Power went out every other day. Remote for tv and AC had to be returned personally to front desk or you'll get charged for them. No iron in room. When askef for one, was told I would also be charged for iron unless returned personally to front desk before checkout. Site said free breakfast was not true. No free breakfast, they sold you breakfast. I understood it wasn't a expensive hotel, but 3 stars should not be the rating. 2 at best. 1.5 more likely. Only use of money is a issue and you only plan on sleeping there. Would not recommend for any family and anyone not familiar with area. Room was not comforting and staff was not friendly. Staff Looked annoyed if you asked for anything like more towels or the iron that wasn't in room. ##### Luis Stayed 7 nights in Sep 2025 Verified ### 2/10 Terrible #### Liz A Aug 6, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Unfortunately we got room 1008N with no hot water maintenance was called 3 times they finally came didn’t do anything but just checked and said they will be back never heard back from anyone my kids got sick was not able to shower with hot water also they have a cover in the ceiling that looks as if someone is watching you the cover kept on opening with no wind at all in the room since my kids were sick we didn’t use the air conditioner didn’t open the balcony doors since hot air was only coming in, terrible room if you can refuse it do it don’t recommend at all scary situation feeling someone is watching and they don’t help you or assist you ##### Liz A Stayed 4 nights in Aug 2025 Verified ### 4/10 Poor #### Carlos Francisco Mar 22, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Están algo deteriorado tiene tele pero solo canales locales y la que me tocó no funciona para ver aunque sea YouTube no me volvería a ospedar hay ##### Carlos Francisco Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### ALEJANDRO Mar 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente estacia en el piso 21 , de lo mejor muy tranquilo y las albercas limpias y con agua deliciosa y templada, los elevadores funcionan bien, no tengo queja alguna ##### ALEJANDRO Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### Daniela Mar 19, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No es nada de lo que dice en la publicación ##### Daniela Stayed 2 nights in Mar 2026 ### Expedia's Latest Trends ### Hotels > - [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > - [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > - [La Isla Residences Zona Diamante Ocean Front View](https://www.expedia.ca/Acapulco-Hotels-La-Isla-Residences-Zona-Diamante-Ocean-Front-View.h87794870.Hotel-Information) > - [La Escollera Suites Adults Only](https://www.expedia.ca/Zihuatanejo-Hotels-La-Escollera-Suites-Adults-Only.h12704116.Hotel-Information) > - [Casa Ixtapa-Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Casa-Ixtapa-Zihuatanejo.h33326477.Hotel-Information) > - [Casa De Los Angeles](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-De-Los-Angeles.h34179975.Hotel-Information) > - [Diamond Princess House Acapulco](https://www.expedia.ca/Acapulco-Hotels-Diamond-Princess-House-Acapulco.h19484936.Hotel-Information) > - [Hotel Los Arcos](https://www.expedia.ca/Taxco-Hotels-Hotel-Los-Arcos.h9559960.Hotel-Information) > - [Villa Terrasol](https://www.expedia.ca/Acapulco-Hotels-Villa-Terrasol.h25149704.Hotel-Information) > - [Luxury & Beauty at the Grand Mayan Resorts Throughout Mexico](https://www.expedia.ca/Acapulco-Hotels-Luxury-Beauty-At-The-Grand-Mayan-Resorts-Throughout-Mexico.h39955877.Hotel-Information) > - [Mayan Lakes 12](https://www.expedia.ca/Acapulco-Hotels-Mayan-Lakes-12.h25149639.Hotel-Information) > - [Casa en Playa Encantada](https://www.expedia.ca/Acapulco-Hotels-Casa-En-Playa-Encantada.h29745355.Hotel-Information) > - [Bungalows La Madera](https://www.expedia.ca/Zihuatanejo-Hotels-Bungalows-La-Madera.h12746091.Hotel-Information) > - [Casa Luz de Luna](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-Luz-De-Luna.h33486763.Hotel-Information) > - [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > - [Hotel Corona Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Corona-Zihuatanejo.h11911397.Hotel-Information) > - [Depto. 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