Title: Hotel Club del Sol Acapulco by NG Hoteles - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Club del Sol Acapulco by NG Hoteles Hotel with 2 restaurants, near Papagayo Beach ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/d2da0c93.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b74d94b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/78010b05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/215a438d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/dec11664.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Club del Sol Acapulco by NG Hoteles is near Papagayo Beach. Visitors can lounge by one of three outdoor pools with comfy sun loungers. The property has a welcoming bar and two restaurants serving authentic Mexican dishes that consistently earn positive reviews from guests. 6.0 ## Popular amenities - All-inclusive - Bar - Parking available - Breakfast available - Room service - Pool ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b84baa85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Pool View - 387 sq ft - Sleeps 4 ![Economy Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/f30df9c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 2 Double Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Pet friendly Daily housekeeping In-room safe - 431 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, 2 Double Beds, Balcony | View from room](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/b4bfb2e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Balcony ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Daily housekeeping In-room safe - 474 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 2 Double Beds, Balcony](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/0bc9f10d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Balcony ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Pet friendly Daily housekeeping In-room safe - 474 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/77fc803c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 4 ![In-room safe, bed sheets](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/5f11cb77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 430 sq ft - Sleeps 4 ## You may also like Ad ![Aerial view](https://images.trvl-media.com/lodging/13000000/12610000/12605400/12605366/48fcef04.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pierre Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Pet-friendly - Restaurant 8.4 Very good 1,001 reviews CA $219 CA $282 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Acapulco-Hotels-Pierre-Mundo-Imperial.h12605366.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=9b62e2b1-876c-469f-9108-3d95f0300f93&top_cur=CAD) Ad ![Beach](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25010000/25006800/25006783/e8352c93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Acapulco Diamante Puente del Mar - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 722 reviews CA $100 CA $121 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Acapulco-Hotels-One-Acapulco-Diamante.h25006783.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=9b62e2b1-876c-469f-9108-3d95f0300f93&top_cur=CAD) Ad ![Staircase](https://images.trvl-media.com/lodging/2000000/1870000/1867200/1867107/43fc3ea1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Acapulco Costera Costera Acapulco - Pool - Breakfast included - Free WiFi - Restaurant 7.6 Good 716 reviews CA $100 CA $122 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Acapulco-Hotels-One-Acapulco-Costera.h1867107.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=9b62e2b1-876c-469f-9108-3d95f0300f93&top_cur=CAD) Ad ![Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4820000/4811800/4811761/0548546f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Acapulco La Isla by IHG La Poza - Pool - Pet-friendly - Kids pool - Parking included 9.2 Wonderful 701 reviews CA $135 CA $162 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Acapulco-Hotels-Holiday-Inn-Acapulco-La-Isla.h4811761.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=9b62e2b1-876c-469f-9108-3d95f0300f93&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86183%2C-99.87769&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DdUstVzxkNtr98YJ-_c2rB5hzCE=) Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670 #### What's nearby - Condesa Beach - 5 min walk - 0.5 km - Diana the Huntress - 8 min walk - 0.8 km - Parque Papagayo - 10 min walk - 0.9 km - Papagayo Beach - 14 min walk - 1.2 km - La Quebrada Cliffs - 5 min drive - 5.3 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive #### Restaurants - ‪Helados Santa Clara - ‬3 min walk - ‪Sanborns Café - ‬2 min walk - ‪KFC - ‬1 min walk - ‪Hotel Club del Sol - ‬1 min walk - ‪Restaurante Pelicanos - ‬1 min walk ## About this property ### Hotel Club del Sol Acapulco by NG Hoteles Hotel near Papagayo Beach You can look forward to a terrace, a garden, and a bar at Hotel Club del Sol Acapulco by NG Hoteles. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Guests can connect to free WiFi in public areas. You'll also find perks like: - 3 outdoor pools along with sun loungers - Cooked-to-order breakfast (surcharge), self parking (surcharge), and a banquet hall - Pet grooming services, a front-desk safe, and a reception hall - Luggage storage, a 24-hour front desk, and smoke-free premises Room features All 200 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and room service. More conveniences in all rooms include: - Bathrooms with showers - TVs with cable channels - Ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,007 reviews CA $72 CA $86 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2400000/2392800/2392780/cf6e4073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bali-Hai Acapulco Costera Acapulco - Pool - Kids pool - Parking included - Free WiFi 7.4 Good 444 reviews CA $56 CA $69 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2392780&PinnedHotelID=2392780&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room Ocean View](https://images.trvl-media.com/lodging/2000000/1120000/1118000/1117910/199df1d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acamar Beach Resort Acapulco Acapulco Tradicional - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 569 reviews CA $78 CA $96 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1117910&PinnedHotelID=1117910&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/25000000/24730000/24723900/24723849/05b32c26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Eugenia Acapulco Costera Acapulco - Pool - Spa - Kids pool - Free WiFi 8.0 Very good 231 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=24723849&PinnedHotelID=24723849&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 299 reviews CA $87 CA $107 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Triple Room](https://images.trvl-media.com/lodging/33000000/32130000/32127100/32127056/515f263d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel El Mejicano, Acapulco Acapulco Tradicional - Pool - Kids pool - Parking included - Free WiFi 6.6 282 reviews CA $25 CA $33 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=32127056&PinnedHotelID=32127056&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,010 reviews CA $94 CA $113 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 2 Bedrooms, Kitchen, Poolside](https://images.trvl-media.com/lodging/47000000/46130000/46122500/46122477/e8392f0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suite Jazmin Costera Acapulco - Pool - Free WiFi - Restaurant - Air conditioning 6.4 59 reviews CA $60 CA $73 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=46122477&PinnedHotelID=46122477&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,015 reviews CA $102 CA $123 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/72000000/71060000/71058500/71058452/3eb6cdb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Acapulco Tradicional - Free WiFi - Air conditioning - Bar - Housekeeping 7.8 Good 150 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=71058452&PinnedHotelID=71058452&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Uncovered self parking on site (MXN 100 per day; includes in/out privileges) ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Things to do - 3 outdoor pools ### Family friendly - 3 outdoor pools - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Ceiling fan - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 300 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 300 ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Pet grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children - Uncovered self parking fee: MXN 100 per day (in/out privileges) - Pet deposit: MXN 1000 per stay - Pet fee: MXN 250 per pet, per night - Service animals are exempt from fees - Early check-in fee: MXN 300 (subject to availability) - Late check-out fee: MXN 300 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Club del Sol Acapulco Hotel Club del Sol Hotel Club del Sol Acapulco Hotel Club Sol Acapulco Hotel Club Sol Club Sol Acapulco Hotel Club del Sol Del Sol Acapulco By Ng Hoteles Hotel Club del Sol Acapulco by NG Hoteles Hotel Hotel Club del Sol Acapulco by NG Hoteles Acapulco Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco ## Frequently asked questions ### Does Hotel Club del Sol Acapulco by NG Hoteles have a pool? > Yes, this property has 3 outdoor pools. ### How much does it cost to stay at Hotel Club del Sol Acapulco by NG Hoteles? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Club del Sol Acapulco by NG Hoteles on Nov 3, 2025 start from CA $36.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Acapulco-Hotels-Hotel-Club-Del-Sol-Acapulco-By-NG-Hoteles.h68199.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Club del Sol Acapulco by NG Hoteles pet-friendly? > Yes, this hotel allows dogs (limit 1 total). There's a deposit of MXN 1000 per stay and a fee of MXN 250 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Club del Sol Acapulco by NG Hoteles? > Self parking is available for MXN 100 per day. ### What time is check-in at Hotel Club del Sol Acapulco by NG Hoteles? > Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 300 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Club del Sol Acapulco by NG Hoteles? > Check-out is at 11:30 AM. Late check-out is available for MXN 300 (subject to availability). ### Are there all-inclusive benefits at Hotel Club del Sol Acapulco by NG Hoteles? > Some rate plans available at this property are all-inclusive. ### Where is Hotel Club del Sol Acapulco by NG Hoteles located? > Located in Costera Acapulco, this hotel is within a 15-minute walk of Plaza Bahia and Papagayo Beach. Condesa Beach and Diana Galleries Mall are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Club del Sol Acapulco by NG Hoteles Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 8.2 Location ### 6.6 Staff & service ### 6.0 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 110 8 - Good 141 6 - Okay 119 4 - Poor 107 2 - Terrible 134 ### 10/10 Excellent #### Francisco Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente todo ##### Francisco Stayed 4 nights in Aug 2025 ### 8/10 Good #### Jose Luis Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto que sea petfriendly ##### Jose Luis Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Rodrigo Oct 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No ##### Rodrigo Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Benito Feb 2, 2024 Disliked: Cleanliness, property conditions & facilities I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis, ##### Benito Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Irlanda May 31, 2023 Liked: Cleanliness they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations ##### Irlanda Stayed 1 night in May 2023 ### 2/10 Terrible #### Anthony jerome Jul 18, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Very dirty shower had a leak one day no light no power ##### Anthony jerome Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Ovidiu Feb 20, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV. in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it. the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK. ##### Ovidiu Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Elias Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención del personal es muy amable,picinas muy limpias,siempre atentos a tus necesidades y dudas,personal muy honesto. ##### Elias Stayed 4 nights in Oct 2025 ### 8/10 Good #### Lorena A. Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar está bonito, cuidado y limpio Un detalle es que nos dejaron pocas toallas y es lo que más se necesitaba. El personal muy amable y las instalaciones están bien. ![](https://a.travel-assets.com/ugc/hotel-reviews/92e6d9a8-d3f0-4d88-b1c4-fb5971fa8ecd-1761181718048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92b79279-0983-41f5-ac3f-33c3ab2c7e72-1761181718142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80a42f27-c102-4117-a222-616ca4dd4ff5-1761181712823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/51889db6-c64b-42d7-8dae-21b695805b3a-1761181769277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lorena A. Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Omar Oct 19, 2025 Liked: Staff & service, amenities Falta limpieza en los elevadores y el servicio de comida es muy limitado, las bebidas nunca había nadie en la barra ##### Omar Stayed 2 nights in Oct 2025 ### 8/10 Good #### Edgar Iván Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación ybel personal muy amable ##### Edgar Iván Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Jorge Oct 12, 2025 Disliked: Cleanliness, amenities El mal servicio, la actitud de los empleados desde la recepción hasta el de mantenimiento, el hotel viejo, instalaciones, ropa de cama vieja, muy poca limpieza, no regresaría de nuevo ##### Jorge Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Armando Oct 5, 2025 Liked: Staff & service, amenities Todo muy bien ##### Armando Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ivon Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó porque tiene 3 piscinas y el mar está muy pero muy cerca ##### Ivon Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gerardo Sep 24, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities El hotel se ve bien pero las instalaciones les urge remodelacion ##### Gerardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Luis Antonio Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo muy bien. Muy cerca de todo tipo de tiendas y restaurantes. Así como de areas recreativas y sobre todo las playas de mayor renombre . Transporte público a 20 metros cubriendo todas las rutas de la ciudad. Precios increíbles!!! Definitivamente regresaré en otras fechas. 100% recomendado. ##### Luis Antonio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maria Luisa Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy agradable la estancia, la atención ##### Maria Luisa Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Ivan Aug 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No se te ocurra reservar en este lugar. Todo es mentira. En verdad hazme caso, si lees esto, no la gastes tu dinero y no pongas en riesgo tu salud, tu familia, tu vida. El peor hotel en que me he hospedado en mi vida. Deberían clausurarlo porque no cumple con requisitos mínimos de protección civil ni salubridad. ##### Ivan Stayed 2 nights in Aug 2025 ### 8/10 Good #### Cristian Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me encanto, para algo ##### Cristian Stayed 1 night in Aug 2025 ### 4/10 Poor #### Alberto Aug 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy maltratada, una mala atención desde la persona que te recibe en la calle con tu vehículo ##### Alberto Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Carlos Aug 17, 2025 Disliked: Cleanliness, property conditions & facilities Habitaciones sucias con sábanas manchadas de orina u otros fluidos, mal aspecto, no funciona el aire acondicionado, no tienen cable de televisión solo se ve un canal de noticias, no tiene internet. Arrepentido del lugar. ##### Carlos Stayed 3 nights in Aug 2025 ### 4/10 Poor #### María del Rocío Aug 16, 2025 Ya lo conocía , pero está en muy malas condiciones, las camas rechinan, la ropa de cama y almohadas viejas y percudidas, cortinas arrugadas, cancel atorado no abre, en el baño el techo el la regadera desprendido, mucha falta de mantenimiento, las demás instalaciones ni las recorrí. Este hotel está en muy malas condiciones pues falta mucho mantenimiento, es muy buena la ubicación y acceso a varios lugares y mucho transporte. Mala experiencia ##### María del Rocío Stayed 1 night in Aug 2025 ### 8/10 Good #### Erika Guadalupe Aug 16, 2025 Liked: Staff & service Disliked: Property conditions & facilities Lo que me gustó es que está ubicado en un lugar muy céntrico, tiene albercas grandes, pero las instalaciones están muy descuidadas y hay poco personal ##### Erika Guadalupe Stayed 3 nights in Aug 2025 ### 4/10 Poor #### Jose luis Aug 15, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities No me gustó que la habitación está muy deteriorada, los cuartos tienen televisión pero el control no está, el techo de la habitación tiene humedad y arañas ![](https://a.travel-assets.com/ugc/hotel-reviews/1173a305-7f13-42fd-8d12-ec784b23a99f-1755231773499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose luis Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### SANDRA Aug 11, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities las condiciones son terribles, el aire acondicionado es obsoleto no enfría nada, hay cucarachas adentro de las habitaciones, las toallas del baño rotas al igual que la cortina de la bañera, jabón solo uno y del más barato, la comida que se sirve si contratas paquete con desayuno, es muy mala, el elevador en pesimas condiciones y solo sirve uno, la ubicación es buena pero justo esa calle tiene hoyos terribles, muchos baches. desagradable completamente. ![](https://a.travel-assets.com/ugc/hotel-reviews/600278ff-97c5-4885-8e76-e605a542435c-1754888152761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eaacf6ff-3f30-40ac-b1f3-2822a1dbaa7d-1754888152850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6605ecfd-fcc6-45f0-abd9-e1da9c47ee75-1754888152803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12f1fd97-8308-4cbc-a589-9b338285178a-1754888152806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SANDRA Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Calgary Marriott Downtown Hotel](https://www.expedia.ca/Calgary-Hotels-Calgary-Marriott-Downtown-Hotel.h40604.Hotel-Information) > > [Hôtel Universel in Rivière-du-Loup](https://www.expedia.ca/Riviere-Du-Loup-Hotels-Hotel-Universel-In-Riviere-Du-Loup.h4003781.Hotel-Information) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Hotels near Metro Toronto Convention Centre](https://www.expedia.ca/Metro-Toronto-Convention-Centre-Hotels.0-l6123390-0.Travel-Guide-Filter-Hotels) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Hilton Garden Inn Moncton, NB](https://www.expedia.ca/Moncton-Hotels-Hilton-Garden-Inn-Moncton.h53845775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Hotels in Minneapolis](https://www.expedia.ca/Minneapolis-Hotels.d2426.Travel-Guide-Hotels) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Hotels in Red Deer](https://www.expedia.ca/Red-Deer-Hotels.d6139537.Travel-Guide-Hotels) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [All Inclusive Resorts and Hotels in St. Lucia](https://www.expedia.ca/Destinations-In-St-Lucia-All-Inclusive-Hotel.0-0-d168-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma](https://www.expedia.ca/Punta-Cana-Hotels-Nickelodeon-Hotels-Resorts-Punta-Cana.h13145542.Hotel-Information) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Changchun (CGQ)](https://www.expedia.ca/lp/flights/yyz/cgq/toronto-to-changchun) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Calgary (YYC) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yyc/phx/calgary-to-phoenix) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Santiago (SCL) to Buenos Aires (EZE)](https://www.expedia.ca/lp/flights/scl/eze/santiago-to-buenos-aires) > > [Flights from Windsor (YQG) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yqg/yhz/windsor-to-halifax) ### Cruise > [Carnival Cruises](https://www.expedia.ca/Carnival-Cruise-Lines.cCV.Cruise-Line-Info) ### Activities > [Things to do in Burnaby](https://www.expedia.ca/Things-To-Do-In-Burnaby.d9520.Travel-Guide-Activities) ### Packages > [Seven Mile Beach](https://www.expedia.ca/Seven-Mile-Beach-Negril.d6078279.Vacation-Attraction) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Kicking Horse Mountain Resort](https://www.expedia.ca/Kicking-Horse-Mountain-Resort-Golden.d6058313.Vacation-Attraction)