Title: Copacabana Beach Hotel Acapulco - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Copacabana Beach Hotel Acapulco On beach with outdoor pool for sandy fun near Diana the Huntress ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/bd269a66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/4afbc649.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/w4128h6166x0y26-6af4ea0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/ccfd94e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Icacos Beach and Condesa Beach, Copacabana Beach Hotel Acapulco provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. VIP Access 8.0 Very good ## Popular amenities - - All-inclusive - Bar - 24/7 front desk - Parking available - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 24 - Oct. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Double Room, 2 Double Beds, Partial Ocean View](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/01aa8aab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Partial Ocean View 7.6 Good 7 reviews ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Plasma TV Renovated in 2020 Blackout drapes/curtains Hair dryer - Sleeps 4 - 2 Double Beds ![Junior Double Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/2c22eb9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 1 King Bed, Ocean View 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Plasma TV Renovated in 2020 Blackout drapes/curtains Hair dryer - Ocean view - Sleeps 2 - 1 King Bed ![Junior Double Room, 2 Double Beds, Ocean View](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/817ff78c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 2 Double Beds, Ocean View ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Plasma TV Renovated in 2020 Blackout drapes/curtains Hair dryer - Ocean view - Sleeps 4 - 2 Double Beds ![Standard Double Room, 2 Double Beds, Sea View](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/db5ecc9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Sea View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Plasma TV Renovated in 2020 Blackout drapes/curtains Private bathroom - Sea view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Copacabana-Beach-Hotel-Acapulco.h53890054.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Copacabana-Beach-Hotel-Acapulco.h53890054.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85232%2C-99.85671&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CO0s7wrDCFz4y2b3qVWirdnDCPM=) Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690 #### What's nearby - Icacos Beach - 7 min walk - 0.6 km - El Rollo Acapulco - 8 min walk - 0.8 km - Diana the Huntress - 2 min drive - 1.9 km - Condesa Beach - 3 min drive - 2.3 km - Parque Papagayo - 3 min drive - 3.8 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive #### Restaurants - ‪Carl's Jr. - ‬7 min walk - ‪Tok's - ‬7 min walk - ‪Terra Luna - ‬5 min walk - ‪Tequisol - ‬3 min walk - ‪Domino's Pizza - ‬8 min walk ## About this property ### Copacabana Beach Hotel Acapulco Hotel remodeled in 2020 and located near Icacos Beach Located close to Condesa Beach and Diana the Huntress, Copacabana Beach Hotel Acapulco provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - A front-desk safe, wedding services, and 6 meeting rooms - Smoke-free premises, luggage storage, and multilingual staff - Guest reviews give top marks for the helpful staff Room features All 431 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Other amenities include: - Rainfall showers, designer toiletries, and hair dryers - 32-inch plasma TVs with cable channels - Wardrobes/closets, balconies, and separate sitting areas ### All-inclusive details All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks, and select beverages included Basic alcoholic beverages included ### Land activities Kids club ### Entertainment Onsite entertainment and activities ## Similar properties ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,500 reviews CA $139 CA $167 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,008 reviews CA $98 CA $117 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/3406e2ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,000 reviews CA $115 CA $138 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,004 reviews CA $133 CA $159 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/180e3f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 157 reviews CA $109 CA $131 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/470000/460600/460536/6510f3d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Acapulco Hotel All Inclusive Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.2 Very good 1,128 reviews CA $210 CA $252 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=460536&PinnedHotelID=460536&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,002 reviews CA $50 CA $62 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 299 reviews CA $86 CA $104 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 556 reviews CA $99 CA $119 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,002 reviews CA $126 CA $171 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2191784&PinnedHotelID=2191784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered self parking on site (MXN 195 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 to 450 for adults and MXN 290 to 290 for children - 2 restaurants - 4 bars/lounges - A beach bar - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Bahía - Coco Loco - Las Margaritas - Las Olas - Las Palmas ### Things to do - Arcade/game room - Billiards/pool table - Outdoor pool - Shopping ### Family friendly - Arcade/game room - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Pool gate - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 6 meeting rooms - Business center - Computer station - Conference center (7,738 square feet of space) ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Low-height electrical outlets in bathroom - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 18 floors - Ballroom - Banquet hall - Built in 1982 - Mediterranean architecture - Reception hall - Renovated entire property - October 2020 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Free bottled water - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 290 to 290 for children - Covered self parking fee: MXN 195 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Parties and events are allowed on site Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 53890054 ### We should mention Pool access available from 8:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gamma Acapulco Copacabana Copacabana Acapulco Acapulco Copacabana Beach Hotel Acapulco Hotel Copacabana Beach Hotel Acapulco Acapulco Copacabana Beach Hotel Acapulco Hotel Acapulco ## Frequently asked questions ### Does Copacabana Beach Hotel Acapulco have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM. ### How much does it cost to stay at Copacabana Beach Hotel Acapulco? > As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Copacabana Beach Hotel Acapulco on Oct 28, 2025 start from CA $101.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Acapulco-Hotels-Copacabana-Beach-Hotel-Acapulco.h53890054.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Copacabana Beach Hotel Acapulco pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Copacabana Beach Hotel Acapulco? > Self parking is available for MXN 195 per day. ### What time is check-in at Copacabana Beach Hotel Acapulco? > Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Copacabana Beach Hotel Acapulco? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Copacabana Beach Hotel Acapulco? > Some rate plans available at this hotel are all-inclusive. ### Where is Copacabana Beach Hotel Acapulco located? > Nestled on the beach, this Costera Acapulco hotel is within 2 mi (3 km) of Icacos Beach, Diana the Huntress, and Condesa Beach. Parque Papagayo and La Quebrada Cliffs are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Copacabana Beach Hotel Acapulco Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 429 8 - Good 298 6 - Okay 146 4 - Poor 70 2 - Terrible 64 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Kevin Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was better than expected. Would definitely book again ![](https://a.travel-assets.com/ugc/hotel-reviews/e502c01e-8942-4bf4-b92e-0d8c0761c1ef-1760526785577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Delia Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel was very clean ##### Delia Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Marcos Aug 27, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Excellent staff services. Friendly and attentive. Hotel meals were very good. I enjoyed the breakfast and the dinner options which included freshly grilled pork chops. ##### Marcos Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### ana Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Easy parking ##### ana Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Christian May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great hotel and loved the ambience ##### Christian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Marco Ariel Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Marco Ariel Stayed 1 night in Jul 2025 ### 8/10 Good #### carlos May 7, 2025 Liked: Staff & service I liked the beach front restaurant , buffet ##### carlos Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Norma Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was ok. It can improve. Especially during dinner time. I needs more options and the food should be hotter. ![](https://a.travel-assets.com/ugc/hotel-reviews/0162b064-7e34-48ae-b602-e1a06b68f77a-1754418461669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c73ac100-ae03-4627-b8a3-c2027050b26c-1754418505221.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30d1e53c-ded9-45dc-861e-f30feda06b4d-1754418512016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d6cfa3f-6019-43f3-bbfd-f330881b9446-1754418439768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Norma Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sergio Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Sergio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jorge L Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Jorge L Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Andrew Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool good the best ##### Andrew Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Wendy Vanessa May 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ☺️☺️☺️ ##### Wendy Vanessa Stayed 1 night in May 2025 ### 2/10 Terrible #### Leo Apr 26, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### DO NOT STAY HERE The pictures of the hotel are deceiving. It makes it look like a resort but it is small and feels tight. I will never stay here again. Too Many children, ugh! ##### Leo Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Jerry C. Aug 22, 2025 Liked: Staff & service I have traveled to Acapulco several times in my opinion this hotel needs to have a better type of amenities. The hotel is already outdated for sure. Parking is horrible and the area is located. This is no prime to walk around outside the overall condition of the hotel, the rooms tend to be With lack of maintenance and to be honest if I had another choice to come back, I’ll come back to other places there is crowded service is lacking and waitresses. They’re super big. They’re very friendly and everything but they’re super busy so it’s under staff not a place for you to enjoy. It’s a place for you just to sit down and just see a lot of people a lot of crowd Swimming pool is super crowded. It’s not worth the money. It’s not worth the time in my opinion. ##### Jerry C. Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Felipe Apr 22, 2025 Disliked: Amenities, property conditions & facilities They don’t give a good service at the property ##### Felipe Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alan Aug 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel regular ##### Alan Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Xavier Aug 12, 2025 Liked: Cleanliness Disliked: Staff & service The buffet food for all inclusive was not that appetizing. Same food every day just mix differently no variety. Food seemed old. Bed was comfortable. Room was great Internet access was good. Transportation taxes were outside rooms. Do not have telephones. You have to text them. No room service children everywhere peeing in the pools Out of control unavailable. The gym was unavailable due to construction. There’s no ATM in the lobby so we have to go out into the unsafe area to get money. Nobody speaks English. If I didn’t have a translator with me I would’ve been lost and nobody would’ve understood me. This is great for Spanish-speaking people Who have kids who don’t mind a lower class of vacation. ##### Xavier Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Daniela Apr 24, 2025 Elevator no functional ##### Daniela Stayed 1 night in Apr 2025 ### 6/10 Okay #### Maria Guadalupe Sep 4, 2023 Liked: Cleanliness, staff & service, amenities Elevators were not working properly. Amazing location. ##### Maria Guadalupe Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Megan Aug 27, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Nice views and location but will not return This hotel had a great, helpful staff but is old and outdated. The sheets had many stains and fan and AC was very loud and smelled like mold. The breakfast buffet was awesome and there were nice views from the rooms. Lunch and dinner options were not as great, but still ok. I will say that the location is good and there were lots of restaurants and shops working walking distance. We will return to Acapulco but will not stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/78283DC873B8201567ED1BDED64FB0A7727D8DB71693119777282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DD20E3C8D137E7D7F5A69D6C2EAFA090136C5ADA1693119777700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Megan Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Verified traveller Oct 24, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration. ##### Verified traveller Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### ROGELIO Sep 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### ROGELIO Stayed 2 nights in Sep 2023 ### 8/10 Good #### Rodrigo Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Las habitaciones pueden ser un poco ruidosas, ya que tienen puertas de conexión, y se escucha lo de los huéspedes de a lado. El estacionamiento está ubicado en otro lugar y tienes que caminar unos minutos para llegar ahí, y dado que está en remodelación todo alrededor, esto no es cómodo y está muy sucio a los alrededores. Fuera de eso, está práctico el hotel y tiene buen tramo de playa. La comida que no es del todo incluido, está rica. ##### Rodrigo Stayed 3 nights in Oct 2025 ### 4/10 Poor #### helton Sep 26, 2025 Disliked: Staff & service, property conditions & facilities Esta en remodelación y mucho caos ##### helton Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Samantha Sep 20, 2025 muy caro y llenisimo ##### Samantha Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [Hotels in Miami](https://www.expedia.ca/Miami-Hotels.d178286.Travel-Guide-Hotels) > > [Condo Rentals Madeira Beach](https://www.expedia.ca/Madeira-Beach-Condos.d8433-aaCondos.Travel-Guide-Accommodation) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Beach Hotel in California](https://www.expedia.ca/Destinations-In-California-Beach-Hotel.0-0-d206-tBeachHotel.Hotel-Filter-Destinations) > > [Shangri-La Eros, New Delhi](https://www.expedia.ca/Delhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information) > > [Hotels in Sault Ste. 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