Title: Mar Paraiso Queen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=16160114&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mar Paraiso Queen Travelers soak up sun at the outdoor pool before exploring nearby attractions, then return for spa treatments and arcade games at Mar Paraiso Queen ## Photo gallery for Mar Paraiso Queen ![Aerial view - Mar Paraiso Queen (Acapulco)](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/918bb4ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining - Mar Paraiso Queen (Acapulco)](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/86f834fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Mar Paraiso Queen (Acapulco)](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/534909c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - Mar Paraiso Queen (Acapulco)](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/53d18778.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Mar Paraiso Queen (Acapulco)](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/3bc2c88d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Boulevard Barra Vieja, Mar Paraiso Queen offers a family-friendly retreat with massage and spa services. Enjoy a sun-filled garden, outdoor pool, arcade room, and concierge staff ready to assist with local recommendations. ## Reviews 6.6 ## Popular amenities - Pool - Hot tub - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Sextuple Room ![Sextuple Room](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/32a0ec90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sextuple Room ### Highlights Air conditioning Kitchenette Refrigerator TV Private bathroom Microwave Cookware/dishes/utensils In-room safe - 602 sq ft - Sleeps 6 - 2 Double Beds and 2 Twin Sofa Beds ### View all photos for Quadruple Room ![Quadruple Room](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/5b0bf882.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Air conditioning Kitchenette Refrigerator TV Private bathroom Microwave Cookware/dishes/utensils In-room safe - 419 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ### View all photos for Octuple Room ![Octuple Room](https://images.trvl-media.com/lodging/17000000/16170000/16160200/16160114/082e77e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Octuple Room ### Highlights Air conditioning Kitchenette Refrigerator TV Private bathroom Microwave Cookware/dishes/utensils In-room safe - 688 sq ft - Sleeps 8 - 4 Double Beds ## You may also like Ad ![6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191784/775dc41c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Palacio Mundo Imperial Puente del Mar - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,002 reviews CA $178 CA $233 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![Superior Room, 1 Queen Bed, Non Smoking](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25010000/25006800/25006783/e8352c93_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Acapulco Diamante Puente del Mar - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 784 reviews CA $107 CA $129 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Acapulco-Hotels-One-Acapulco-Diamante.h25006783.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/13000000/12610000/12605400/12605366/2fd5e88f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pierre Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Pet friendly - Restaurant 8.4 Very good 1,001 reviews CA $252 CA $326 total includes taxes & fees Mar 4 - Mar 5 [](https://www.expedia.ca/Acapulco-Hotels-Pierre-Mundo-Imperial.h12605366.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![Daily buffet breakfast (MXN 380 per person)](https://images.trvl-media.com/lodging/5000000/4820000/4811800/4811761/ce996aca.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Acapulco La Isla by IHG La Poza - Pool - Pet friendly - Kids pool - Parking included 9.2 Wonderful 733 reviews CA $147 CA $176 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Acapulco-Hotels-Holiday-Inn-Acapulco-La-Isla.h4811761.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,623 reviews CA $248 CA $300 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Acapulco-Hotels-Hotel-Emporio-Acapulco.h920648.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![Staircase](https://images.trvl-media.com/lodging/2000000/1870000/1867200/1867107/93c6ca8e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Acapulco Costera Costera Acapulco - Pool - Breakfast included - Free WiFi - Restaurant 7.8 Good 754 reviews CA $106 CA $128 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Acapulco-Hotels-One-Acapulco-Costera.h1867107.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) Ad ![Premier Double | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10200/10125/47b915c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 110 reviews CA $246 CA $295 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Acapulco-Hotels-Park-Royal-Beach-Acapulco-All-Inclusive.h10125.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=179991&destination=Acapulco&destType=MARKET&latLong=16.8492,-99.902&searchId=23d3d745-489c-4223-b9cc-358c94629418&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Canadian-Resorts-Acapulco.h16160114.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Canadian-Resorts-Acapulco.h16160114.Hotel-Information) ## About the area Located on the beach, Mar Paraiso Queen is in Puente del Mar, a neighborhood in Acapulco. Diana the Huntress and Capilla Submarina are local landmarks, and travelers looking to shop may want to visit La Isla Shopping Village and Plaza Sendero. Traveling with kids? Consider Campamento Tortuguero Playa Larga and Naval History Museum. [Visit our Acapulco travel guide](https://www.expedia.ca/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.74181%2C-99.75265&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PfPV8JwPB6p6rH2Lk6zdVHIuoi8=) Carretera a Barra Vieja Km 24.5, Acapulco, GRO, 39931 ### What's nearby - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 50 min drive \- 44.8 km - La Bonfil Beach 8 min walk \- 0.8 km - Barra Vieja Beach 17 min walk \- 1.5 km - Forum de Mundo Imperial 16 min drive \- 6.0 km - Arena GNP Seguros 32 min drive \- 11.9 km ### Getting around - General Juan N. Alvarez Intl. Airport (ACA) 10 min drive ### Restaurants - La Orquidea 12 min walk - La Morena 11 min walk - Las Gaviotas 15 min walk - Los Cuates De Alex 12 min walk - Scala Sea Club 7 min walk ## About this property ### Mar Paraiso Queen Family-friendly hotel located in Puente del Mar Consider a stay at Mar Paraiso Queen and take advantage of a terrace, a garden, and a playground. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Cooked-to-order breakfast (surcharge), babysitting (surcharge), and a banquet hall - Smoke-free premises, a 24-hour front desk, and meeting rooms - Luggage storage, a billiards/pool table, and a front-desk safe Room features All 105 rooms have comforts such as air conditioning, in addition to perks like safes and room service. Extra amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Kitchenettes, refrigerators, and microwaves ## Similar properties ![4 outdoor pools](https://images.trvl-media.com/lodging/38000000/37410000/37407000/37406962/fcd8c1a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MyPlace Punta Marqués Brisas del Marqués - Pool - Kitchen - Washer - Dryer 6.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=37406962&PinnedHotelID=37406962&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/60000000/59400000/59396800/59396752/f797b07e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mishol Hotel and Beach Club Barra Vieja - Pool - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=59396752&PinnedHotelID=59396752&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/27000000/26680000/26677100/26677030/27619162.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refugio Diamante Puente del Mar - 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Pool - Kitchen - Pet friendly - Parking included 9.6 Exceptional 23 reviews CA $161 CA $195 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=38705276&PinnedHotelID=38705276&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=16160114&PinnedHotelID=16160114&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16160114,37406962,59396752,26677030,2787250) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Hot tub - Outdoor pool - Playground ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Spa - Massage ### Accessibility - No elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Kitchenette - Microwave - Refrigerator - Room service ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators ### Property is also known as Canadian Resorts Acapulco Hotel Canadian Resorts Hotel Mar Paraiso Queen Hotel Canadian Resorts Acapulco Mar Paraiso Queen Acapulco Mar Paraiso Queen Hotel Acapulco ## Frequently asked questions ### Does Mar Paraiso Queen have a pool? ### Is Mar Paraiso Queen pet-friendly? ### How much is parking? ### What time is check-in at Mar Paraiso Queen? ### What time is check-out at Mar Paraiso Queen? ### Where is Mar Paraiso Queen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mar Paraiso Queen Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.6 Location ### 7.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 17 8 - Good 22 6 - Okay 17 4 - Poor 12 2 - Terrible 12 ## Reviews ### 2/10 Terrible #### Francisco Feb 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Services ##### Francisco Stayed 1 night in Jan 2024 ### 4/10 Poor #### Oscar Arturo Lezama Nov 24, 2025 Liked: Cleanliness La habitación muy pequeña, no hay médico en caso de urgencias, no tienen un control en el área de camastros, poco personal (30min) para una bebida ##### Oscar Arturo Lezama Stayed 2 nights in Nov 2025 ### 8/10 Good #### Micky Apr 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato que nos dió el personal exelente, Tiene estacionamiento gratis, tiene un buen acceso a la playa, la alberca muy limpia. Lo que no me gustó es que en el baño se escurre mucho el agua cuando te estás bañando y se encharca todo la puerta está muy dura para abrir y cerrar y hay unos camastros que ya están en mal estado solo son detallitos que con un buen mantenimiento quedan de ahí en fuera todo excelente a mi familia le encantó ##### Micky Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Monica B Aug 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Monica B Stayed 3 nights in Aug 2023 ### 8/10 Good #### THANIA VIVIANA GARCIA Aug 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ES UN RESTAURANTE FAMILIAR, LIMPIO, TRANQUILO Y BUENA ATENCIÓN ##### THANIA VIVIANA GARCIA Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Jacqueline Jun 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Everything was clean ##### Jacqueline Stayed 3 nights in Jun 2022 ### 4/10 Poor #### victor manuel Aug 10, 2021 Liked: Staff & service Disliked: Cleanliness, room comfort #### Decepción Canadian Resorts Había cucarachas Puertas de baños no cierran Huele muchísimo a humedad ##### victor manuel Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller May 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ropa de cama y toallas percudidas En general bien, sólo que las toallas y sábanas ya están muy usadas, por lo tanto están percudidas y dan la impresión de estar sucias. ![](https://a.travel-assets.com/ugc/hotel-reviews/91B4718C40EC04B79FBB42BE31ED0B2C70BF64FC1620509350975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Apr 2021 ### 8/10 Good #### Ana Mar 27, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### En general bien. La estancia en general fue buena. Visitamos ese hotel principalmente por la ubicación ya que está en una de las playas más vacías en barra vieja y por la situación de pandemia buscábamos un lugar vacío. Otro motivo por el que lo elegimos fue por qué la habitación tiene cocineta y mesa para hacer los alimentos dentro de la habitación. Uno de los puntos malos es que menciona que tiene servicio de alimentos al cuarto lo cual no es cierto. La estancia fue buena, pero al final me pareció desagradable que 5 minutos después de que vence el cuarto empiezan a tocar para decirte que ya venció el cuarto, no te dan tiempo de tolerancia y parece que tienen mucha prisa por qué desalojes. Las instalaciones son buenas. Buena relación calidad precio. Si buscas un trato excelente por parte del personal y servicios de calidad este no es el hotel. Digamos que su fuerte no es otorgar el mejor servicio. Yo regresaría pero sabiendo que el servicio q cliente es más bien mediocre. ##### Ana Stayed 4 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller Feb 1, 2021 Liked: Cleanliness, staff & service, amenities Hotel muy tranquilo. Descuidado en sus instalaciones pero te la pasa muy bien, su comida deliciosa ##### Verified traveller Stayed 2 nights in Jan 2021 ### 2/10 Terrible #### Mariana Mar 15, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El peor hotel en el que me he hospedado, no hay teléfono en las habitaciones, están sucias, la gente que se hospeda aquí viene a fiestear en el hotel y el personal del hotel no les llama la atención a alos huéspedes que hacen ruido, ponen bocinas a todo volumen, las fotos que ponen en la página no cumplen con las relea, el check out lo tienen a las 10:00 am, no tiren su dinero a la basura al hospedarse en este hotel. ##### Mariana Stayed 1 night in Mar 2020 ### 6/10 Okay #### Luis Jonathan Dec 16, 2019 Liked: Property conditions & facilities Disliked: Room comfort #### Camas incómodas Camas muy incómodas y no se justifica lo que uno paga por lo que recibe. ##### Luis Jonathan Stayed 1 night in Dec 2019 ### 4/10 Poor #### Ramón Nov 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimas instalaciones En las fotos se ve muy diferente no es hotel es un bungalow ##### Ramón Stayed 2 nights in Nov 2019 ### 8/10 Good #### Verified traveller Oct 30, 2019 Liked: Staff & service, amenities Todo bien pero las habitaciones están muy descuidadas ##### Verified traveller Stayed 4 nights in Oct 2019 ### 2/10 Terrible #### VictorCampos Oct 25, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Las habitaciones huelen mal, además tienen algún tipo de plaga por las noches me llené de ronchas. Las sábanas estaban sucias y en general el lugar es muy viejo, el precio pagado por las habitaciones es muy alto para lo que es. El restaurante habré a las 9, no puedo creer que no se pueda desayunar antes. Pésimo hotel, estoy muy arrepentido ##### VictorCampos Stayed 2 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Sep 29, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel que no ha recibido mantenimiento en 40 años. Los cuartos sin mantenimiento. Sábanas, almohadas sucias. Colchones viejos. Hotel muy caro para lo que ofrece. La cocinera vieja y sucia. En la alberca dejan meter con ropa. Muy mala experiencia. Cero recomendable!! ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Jul 1, 2019 Liked: Cleanliness, amenities, property conditions & facilities el precio es accesible . me hospedaría nuevamente pero con un grupo de gente grande ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Fide, Monterrey Jun 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable tranquilo para pasar el rato, su personal en general bien, las instalaciones dentro de lo que cabe y para el precio bien.. ##### Fide Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Jun 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En las habitaciones de 4 personas falta que circule más en aire acondicionado ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Victor May 28, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones sucias, con cucarachas, la regadera tapada, se ve que tiene 10 años que no pintan las paredes, exigen un depósito que nunca se comenta con anticipación, no aceptan tarjeta american express, no tienen cajero automático, entregan toallas para la alberca sucias y llenas de arena, la comida es mala y cara, tienen tortillas y queso pero no te pueden preparar unas quesadillas, si quieres cambio de toallas te cobran 10 pesos por cada cambio y cada toalla, la gente que atiende con CERO juicio para tomar decisiones...realmente fue TERRIBLE mi estancia en ese hotel. NUNCA lo recomendaría!! Deberían de quitarlo de su catálogo de hoteles ya que empaña la imagen de Expedia ##### Victor Stayed 3 nights in May 2019 ### 8/10 Good #### CARLOS Mar 25, 2019 Liked: Staff & service Buena atención de todo el personal, la calidad es buena sin llegar a lujo solo cumple y todo tranquilo, me gustaría que en lugar de las tarjetas de consumo de papel usaran plásticos o mejor tecnología que en los mismos brazaletes se agregara un código para ahí tener el dinero electrónico para pagar. ##### CARLOS Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities L\`emplacement géographique est parfait de plus l'ensemble des installations est en bon état de fonctionnement: piscines fantastiques, huttes propres et belles et beaucoup de personnels travaillant à la propreté. De plus le personnel est TRÈS disponible et avenant. Cependant la douche date des années 1920, j'ai du personnellement réparer la pomme de douche. Les fenêtres sont presque toutes à réparer et un coffret de sûreté DANS la chambre serait très apprécié. La musique est beaucoup trop forte dans la piscine.. Roney ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 4, 2019 Liked: Cleanliness Buen lugar para descansar; lugar tranquilo y seguro ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller Feb 19, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible El hotel esta muy descuidado, le falta mucho mantenimiento a todo y en general la limpieza de las habitaciones es lamentable. Las fotos engañan, el hotel esta en pesimas condiciones. ##### Verified traveller Stayed 1 night in Feb 2019 ### 6/10 Okay #### Jaime Jan 18, 2019 Disliked: Property conditions & facilities, room comfort #### No me hizo feliz Habitacion austera, los climas en mal estado, areas comunes en buen estado, area de juegos sin poder usarla, que triste 😔 ##### Jaime Stayed 3 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Hotels in Ste. 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